Maaco Auto Body Shop & Painting in Albany

491 Central Ave, Albany, NY 12206, United States

★★★★☆
(61 reviews)
Specialties: Auto body shop Auto dent removal service Auto painting Auto repair shop

About

Maaco Auto Body Shop & Painting is North America's #1 body shop. Maaco Albany located at 491 Central Avenue repairs accident damage, dents, and faded paint for drivers across New York, restoring the safety and beauty of all types of vehicles. Let Maaco transform your car with a new coat of paint and soon you'll be driving the car you always wanted. Maaco expertly does away with dents, dings, and accident damage. Our standards are simple: repair cars so expertly no one can tell they were ever in an accident. We guarantee our auto body repair and car painting work. Visit Maaco Albany for your auto body repair and car painting needs.

Website
maaco.com
Address
491 Central Ave, Albany, NY 12206, United States
Plus Code
M69F+W2 Albany, New York, USA
Time Zone
America/New_York

Business Hours

Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Sunday
Closed

Services

Service options
On-site services
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Amenities
Mechanic
Planning
Appointments recommended
Payments
Credit cards Debit cards

Reviews

3.7
★★★★☆
61 reviews

Most Mentioned

price (15) job (7) bumper (6) area (4) owner (4) estimate (3) behavior (2) garage (2) the office (2) parking (2)
5 stars
39
4 stars
1
3 stars
2
2 stars
3
1 stars
16
★★★★★
February 9, 2025

Mike at Maaco is phenomenal, we've been going to Mike for many years when needed. He is so helpful, fast at repairs and affordable! Wouldn't go anywhere else. They do a great job! Always satisfied.

★★★★★
December 30, 2024

Job done in timely manner and reasonably priced. Nice work!

★★★★★
December 23, 2024

I had a small accident hitting the roof of a friends SUV on a low ceiling in a parking garage when I was turning around. There was a dent and scratched paint on the spoiler and roof panel. I was nervous about how much I would owe for fixing the damaged areas of the car. I brought it to this Maaco which I was a little apprehensive about after reading some of the reviews but they gave me a good price to fix the damage. So I ultimately left the car with them to have it fixed. After a few days I picked up the car and it was immaculate. Looked like new! I think they also cleaned the interior of the car. They did such a great job I felt it necessary to leave an honest 5 star review. If I have any body car body damage in the future I know I can trust this place.

★★★★★
December 13, 2024

I am very happy with the job they did on my car. I will go to them again as needed. Done the same day!

December 6, 2024

Scheduled an appointment, for an estimate. I got there on time and the guy at the desk said his boss wasn't around and I should try again maybe on Monday. What's the point of scheduling an appointment then? Luckily, I found a better place that took me in the same day and it actually had parking space and was clean and organized inside.

★★★
June 28, 2024

I’d love to get an estimate. I went there today 6/28 at 3pm. The front door was locked but people were working in the garage. Went to the garage and into the office from there. No one around. Called from my cell and no one answered. How do you make an appointment?

★★★★★
December 24, 2023

Fast service - they gave me a free and accurate estimate on the day I first went there. They were able to take me in the following week. The repair was well done and I was pleasantly surprised to see that they had vacuumed the interior to the point of being spotless, which I, despite my best efforts, had never been able to achieve.

★★★★★
December 21, 2020

Maaco did a wonderful paint job on my mustang, bringing it back to it's original sparkle.

Review photo
Review photo
July 19, 2024

I went to see you guys on 7/10 and I had an appointment scheduled at 4:45. Went I went the doors were closed and tried calling and got no answer.

May 19, 2024

Absolutely terrible. These are pure crooks. They charged me $1,300.and the paint came off the next day.

March 19, 2024

Went for an estimate that I had scheduled an appointment for days in advance. When entering the shop wasnt sure if they were open because of the amount of boxes and old car parts strewn around the office. When I mentioned my appointment for an estimate on scratch repair and dent removal I was met with a look of disgust as if they didnt have time to be bothered with scheduled appointments. When I said I was looking for scratch repair and paintless dent removal only and not a full repair the only estimate I would be provided was a full removal repair and repainting that came to over 1300 dollars as an estimate and wouldnt even consider the service of paintless dent repair and scratch repair that is advertised on their website.

★★★★★
March 19, 2024

Mike and his crew did an excellent job re-painting and bumper replacement on our KIA. They completed the job in a very timely manner. We wont hesitate using them again.Very nice job!

March 19, 2024

The owner charged my elderly mother a $529 storage fee when she decided to trade-in her damaged car instead of getting auto body work done at his shop. The car had been at his shop for a couple weeks, but still, in my view, this is abusive behavior, taking advantage of an 84 year old woman. I recommend staying away.

★★★★★
Verified Reviewer
March 19, 2024

Everything went great with this experience. Priced fairly. Job was done as promised. Hope not to have to use them any time soon due to the nature of their business lol! Though if needed I will have no reservations to sort them out due to the great work tbey did! Definitely recommend!

March 19, 2024

I made an appointment on and it was for today September 18@ 330pm! I show up and The owner left and told me to come back tomorrow? I have a job and made arrangements for this. Thanks. For nothing! Erica!

★★★★★
March 19, 2024

I am very pleased with my Subaru car repair at Maaco Auto Body Shop & Painting in Albany, NY. The repair was professional and inexpensive.

March 19, 2024

Bad experience!

★★★★★
Verified Reviewer
March 19, 2023

Mike & crew did an amazing job, had a ding/scrape on my hood and they repaired the the ding and blended the paint. It looks excellent! Very happy with the outcome, if you re looking for GREAT work at a FAIR price, Mike(Maaco) is the place to go!! Also very honest and upfront which is very much appreciated

★★★★★
Verified Reviewer
March 19, 2023

Was very pleased with the outcome. My 13 year old car looks brand new! It took longer than originally stated. However the outcome was better than expected! Thanks Mike!

March 19, 2023

Terrible terrible place to send your car for spraying or repair, you re not welcome because of your skin color, Mark the receptionist is very racist. I booked an appointment and we spoke on Monday and he said I should call the next day which I did, he pretended as if he didn t spoke to me with my description of my car, he then told me they closed 4pm thus the time I booked for second estimate, he lied because they closed 5:30pm, he then said we re booked until June ending. This kind of behavior is not acceptable to our society.

March 19, 2023

My vehicle was stolen (with the key) from the Albany location while awaiting a repair (later located by police in another city). Maaco was unaware that my vehicle had been stolen until the following day. Im convinced it was an inside job, however, the owner claimed shady characters tend to hang near the business (but the question still remains how did this person obtain the car key)?!?! Maaco felt no need to provide any compensation for the things that were stolen out of my vehicle or pay for detailing as the theif left excessive amount of drug paraphernalia in the vehicle (gross). I would not recommend Maaco, unless you want your vehicle stolen. Thanks for nothing Maaco. I would give Maaco 0 stars, but 0 is not an option.

★★★★★
Verified Reviewer
March 19, 2023

Ive been coming here for years... Great quality, attention to detail, genuine factory parts Fast and courteous service Services Painting, Body & Trim

★★★★★
Verified Reviewer
March 19, 2023

On time, and professionally done

★★
March 19, 2023

Came in for an estimate. The owner , or boss seemed very annoyed. And condescending. The place is also a bit messy.

★★★★★
March 19, 2023

Always a great feeling knowing that liz and company do awesome work not my first endeavor with maaco and every time its a smooth process

★★★★★
March 19, 2023

Completed body work as explained and on time as planned. Very happy with the work and would definitely recommend this shop.

★★★★★
March 19, 2023

Their service was just the best. Price wise they couldn t be beat. I was very satisfied with the work Maaco did on my 2018 Ford Edge. I m returning to them for sure in the event I find myself in a jam again. Thx Mike.

Verified Reviewer
March 19, 2023

The owner seemed very annoyed that I even walked in there and wanted nothing to do with talking about painting my vehicle. He Came off real arrogant.

★★★★★
Verified Reviewer
March 19, 2022

I shopped around for the best price and Maacos price was so much lower I was suspicious that the quality of the repair or service would be as low as the price. To my pleasure the work done was a top notch repair and done quickly with a high degree of professionalism. You wouldnt even know there was a dent.

★★★★★
March 19, 2022

Two separate repairs within 18 months. Quality work.

★★★★★
March 19, 2022

Mike from Maaco is the best in the capital region hands down! Best pricing best service & gets it done fast!! I have a white Mercedes and when I say my car looks like it left the showroom nothing short of exceptional! Bring all your vehicle needs to Maaco and they will be met with superb service!

★★★★★
March 19, 2022

Went to Maaco to get bumper repainted and headlights buffed so we didn t need to replace due to yellowing. They got us in immediately and the work was done within 2 days. Paint and headlights look awesome. Mike and his team did an awesome job and we are very pleased. I will be taking other vehicles there in the future. No need to look elsewhere so thank you!

★★★★★
Verified Reviewer
March 19, 2021

Love Maco

★★★★★
March 19, 2021

Needed a work truck repaired and Mike at Maaco handled the entire process professionally, efficiently, and expertly, keeping me informed at every step of the process.

★★★★★
March 19, 2021

Mike helped me out through the process of my first car repair. Thank you!

★★★★
March 19, 2021

Estimate for vehicular damages

★★
March 19, 2020

Pretty much don t expect to get any deals or exceptional service they re just a run of the mill auto body shop with not much to offer in standing out from the rest of the competition, I met with Ryan or Brian and he told me I could get my Dodge Ram fixed for under a grand, I told him wow that s better then I got anywhere else so I chose to go through them and then weeks later it came to almost double. Ryan or Brian whatever his name was had plenty of excuses as to why and I m not an expert in auto body work but at least be straight up with the customer from the beginning cause it just seemed sketchy afterward. Also after everything was fixed I still had an issue with the car so yeah guess that says it all.

★★★★★
March 19, 2020

They are very talented

★★★★★
March 19, 2020

Brought my car in for a bumper cover repair, Maaco had the best price in the area and got me in and out in 24 hours.

★★★★★
March 19, 2020

Mike replaced my rear passenger door last spring. The price was one of the best in the area and he set me up with a rental in the mean time. Very happy with the service!

★★★★★
March 19, 2020

Needed my hood replaced and they had the best price in the area. The service was timely and the people were helpful.

★★★★★
March 19, 2020

Excellent service

★★★★★
March 19, 2020

Got my fender and bumper fixed after hitting a deer. They did a great job, fair price, and it was done in 2 days!

★★★★★
March 19, 2020

Had rust on my Trailblazer and was done within the week. Very good pricing and very nice to work with! Highly recommend!

★★
Verified Reviewer
March 19, 2020

High price

March 19, 2019

Absolutely zero communication with me.my has been in this shop for almost 2 weeks, i have not gotten one phone call about state my vehicle is in ,or when it my be done.As i was told this will take 3 days,now weeks later i am limbo .waiting for as much as a phone call

Verified Reviewer
March 19, 2019

Made an appointment 3 days ahead come in 5 minutes before my appointment time. Was told the guy who does the service i need isnt here i can wait 30-45 minutes and he should probably be here or i can reschedule. Terrible customer service, terrible company. Would not recommend!

Verified Reviewer
March 19, 2019

100 dollars or 7000 dollars you get the same job go anywhere else. Seen paint applied better by rattle can

★★★★★
March 19, 2019

Excellent service. Front and rear bumpers fixed and painted. Looks good as new! Work done quickly and efficiently!

★★★★★
March 19, 2018

What an amazing job on our car!! I got 2 quotes before I stopped at Maaco. Out the door for less than half of the competitors. Thank you to Mike and his amazing team!!

★★★★★
March 19, 2018

Great job on my bumper and Fender

★★★★★
March 19, 2018

I was very happy with the service I got. They did a beautiful job on my car. I would highly recommend them.