179 Spring St, Albany, NY 12203, United States
Extremely knowledgeable and always able to resolve any issue. You can always count on him for anything!
Dean was a great guy to work with! I’ve been in business for over 20 years and this is one of the most honest and professional people I’ve had the pleasure of working with.. Thanks again, Dean! I would highly recommend him! -David in Texas-
Very reasonable easy to work with/ communicate any and all problems right over the phone. Excellent customer service. Thanks dean!
So, I was buying a car online, for the first time, after searching locally for nearly two years. I live in San Francisco and the car lived in Albany, NY. I made an appointment for inspection but turned out the inspection company needed a week before they could get to the dealership. The dealership said the car could not be held for a week but could only be held until the end of business day ( It was such a good deal, the dealership told me they already had full price offers and would return my deposit if I did not purchase the car, that day.) In a panic, I called a bunch of shops in the area, looking for someone to do a pre purchase inspection for me, on short notice. Two voicemails and two unanswered calls, later, Dean answered his phone and agreed to do the inspection at a very reasonable price, but could it be done the next day? I called the car dealership and they agreed to hold the car for 24 more hours. Today, Dean called me on his way there and then called me again, while checking the car, sending me pics and showing what his code reader told him about the car's history that was stored in the computer. He spent 2 hours diagnosing the car, 1.5 of those hours letting me know what he saw and patiently answering all my questions. In the end, he gave the car a clean bill of health and told me the car was a good buy and that I could feel good about buying it. I feel very fortunate to have found Dean and am very grateful to him for being so professional and making me feel super comfortable about making such a large purchase, sight unseen, literally all the way on the other side of the country. If I lived in NY, I would definitely trust Dean to service all my cars. He is extremely reliable, honest, professional and reasonable. Thank you, Dean, for helping me feel so positive about my purchase. I wholeheartedly recommend Dean Fox Auto Services for all your automobile needs, especially pre-purchase inspection services.
If I can leave 1 star I would. And please try me sir I’ll leave a review every single day. Stop being rude to people. Stop talking out the side of your neck like you’d ever say you the rude things you have to someone’s FACE. You’re disrespectful, rude and quite frankly disgusting. Unprofessional, highly inappropriate and really ghettooooo. 👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽
Very knowledgeable. They go out of your way to explain the best path forward to fixing your problem and whats involved over the phone, even if it means they don't get the business. They really are just trying to help people out.
Dean is a miracle worker! he is very professional and knows exactly what he's doing, I trust him more than the dealer to diagnose a vehicle! I highly recommend his services to anyone that may need him.
Dean Fox is an excellent resource to use if you have any automotive computer questions or problems. He is always pleasant to deal with and will do whatever it takes to get the job done. I highly recommend using his services! Better than any dealer i have ever dealt with!
Its been a easy and setting times clock work,on the quality raps the app has
Friendly fair and fast
Dean Fox Auto Services is our go to for complex electrical issues and Automotive calibrations. Very knowledgeable with all makes and models.
Extremely rude and unprofessional. Why not try to rectify the situation if someone has a bad experience instead of only making their experience even worse
Extremely rude & unprofessional! Who uses words like ghetto & sentences like I returned the favor on your business page ???? Not worth the money, I would go with someone else.
best car service site friendly workers well behaved reasonable price
Impressive & Customer-oriented. My friend told me about this place, He told me that their servce is awesome. Then I told other friend so. Very recommended place! Services
The most expert and cooperative staff I found ther
Dean was very professional and friendly. Thank you again Dean.
Depandable and accomodating
So , I called Dean Fox auto and he couldnt work on my car cause he does different kind of work but the man took his time on the phone with me to explain what was the issue with my car , he was professional also give me tips ....bottom of the line he help me with out me been there.
Dean is the best. I dont even bother calling the dealer anymore.
Wonderful service Highly recommended
called to get a quote on taillights being replaced he suggested i do it myself and asked then what would be a fair price.. when i gave a number which i thought was fair he said he s not interested and hung up the phone
I have a repair shop downstate. Dean came down and replaced the BCM on a 17 Ford after dealer said used would not work. Dean got it to work.
Did a damn good job!
Dean was really helpful. He went beyond and above offering his help to fix my issues on my vehicle.
Dean, Really has gone above and beyond helping us fix our Nissan Altima had a bad transmission needed to be programmed Dean after hour in the old rain came out and finished the job. Very Professional, Knowledable, Kind and most importantly Honest. Thank you, Rod & Kelly Stickles
Dean is the best. He has gotten me out of a pinch on many occasions. Thanks for all you do Dean!
I highly recommend business with Dean at Dean Fox!