MR WINDSHIELD AUTO GLASS in Albany

love them!! accomodating, thorough, great job every time on a fleet of vehicles serviced.

Great company to work with. Fast and very efficient

Well, for one, they clearly don t make appointments, I had the run around for getting my windshield replaced. Told one day, then told last minute they couldn t come. Same thing happened 2 times again. While I had to sit inside my house and wait on them and not be able to bring my kids anywhere to have fun, because they said they can come at anytime we can call 20 minutes prior and who can get two toddlers in car and back to house within 20 minutes on last minute call. Now they came and did my windshield today. Needed the keys to turn my car around in the driveway. Left my car lights on (thank god neighbors told me or else my battery would ve been dead), AND they left my car in REVERSE and turned it off (it s push button) and delft my windows in my car down, WITHOUT saying any of this. COMPLETELY HORRIBLE. Clearly the worker is too old to realize what he s doing and can t remember that the car is in reverse to put it in park prior to turning her car off. And he could have rolled the windows back up if he insisted on rolling them down or at least told someone. Worst experience ever and I Will NEVER be using this company ever again. I ll make sure to let family and friends know the same.

Had a 10 Star experience with Mr. Windshield! They exceeded my expectations in every way! They came to my house and did 2 vehicles at the same time. Highly recommend!

Excellent job on my windshield!! Fast and efficient. Thanks Services

They did a great job replacing my front windshield. The technician Rocky did a great job! I highly would recommend the to anyone looking to get there windows on their car replaced.

Awesome experience they came to our location and replaced the passenger door glass on a Cadillac Escalade with perfection thank you and I would highly recommend them to everyone

Windshield crack line of sight on brand new truck. Insurance recommended them so I Called them up and got it repaired within a few days despite calling late on a Friday before a holiday weekend. Told me how to cover the crack to avoid bigger issues untin they came over. Great service and help. Came to my house while I was working from home and watching my kids, 2ish hours to fully replace Windshield, calibrate heads up display, lane departure and other features that the truck came with (big worry of mine at first with the crack). Everything went smoothly and cleanly with the Windshield being basically like new again. Couldnt have gone any better! Would recommend them to family and friends no hesitation!

Excellent communication and had my windshield fixed in a hurry

Great service. I highly recommend them. Mr Windshield came to my office to replace my winshield in 1h30.

Thanks to Rocco for a great job replacing the rear window of my car. He was efficient and personable.

Great job! Initially, I had an appointment with a national company to replace my car s windshield but I was not happy with the process and timing of ordering the parts needed. I am glad I switched the company and contacted the Mr. windshield Auto Glass. From the beginning, Suzy was very helpful in ordering the parts needed to replace my car s windshield in timely fashion, keeping me informed about its status, making appointment on a day and the time that was most convenient for me, and following up until the technician arrived my house. The technician, Rocco, did an excellent job in replacing the windshield. Very friendly and professional staff and technician. Thank you!

From start to finish Susan made my experiece very easy. She helped me with the insurance process and got me on the schedule right away. The Technician was very thourogh, I was told what I needed to do after my install, no driving for 2 hours and no car washes for 1 week, unless touchless. Thank you to the Mr. Windshield family, I highly recommend them.

Got to my house in about an hour and had a chip fixed in 20 minutes. Friendly and professional

They were great!! Customer service was awesome and the gentleman that came to do the repair (Rocco) was amazing... he was so helpful and did a great job.. I would definitely recommend this business to anyone who is looking for there services. A+

I recently had my windshield repaired and I have to say this business was very professional and had great customer service. Susie who set up my appt was very knowledgeable and friendly. The technician was friendly and was able to quickly repair my crack. It was nice that they came right to me. Their prices are also competitive.

It is not there. False company.

Quick response to my inquiries. They give me details and set up an appointment and continuously kept me in contact and informed. They came to my home and took care of everything,.

I would highly recommend Mr. Windshield to anyone who has car Windshield issues. My Windshield was really damaged by a rock on Thursday morning at 8:30 AM. By Friday at 2:30 the repairman came and by 4:00 I had a new Windshield. The worker was professional, courteous and very knowledgeable. He was able to reattach my inspection sticker, registration and mileage stickers, which I thought was a nice touch. The prices were reasonable and the customer service people were great. I would highly recommend this company.

I contacted this business in regards to getting my front side window evaluated/fixed. Before I could give a detailed description of my issue I was denied service. I was explicitly told that if it s a side window issue that it s most likely the regulator and they do not handle those issues. I tried to explain that I believe the clip might have snapped and was told they also don t do that. I then asked an absurd question, if the company works on side windows at all, and was told no. One would believe that if such was the case that I would be told that in the beginning of the conversation. Interestingly enough I didn t blindly call the business but did some research into my issue. I ve inserted the pictures detailing information opposite of what I was told. I m not sure why I was denied service, could have been my AAVE that was sensed, or someone having a bad day. Either way it was a disgusting experience. BBB review sent in as well.

Very fast and professional. They came the same day I called and Rocco was very helpful! New windshield installed in under an hour.

Extremely friendly and thorough. I had an issue with my payment and they were very willing to give me time to sort it out. The Lady on the prone and the man who performed the service were incredibly friendly and easy to do business with. Not to mention, they were on time and kept me updated on availability.

Rocco the technician was very efficient and professional. Came right to my house first thing in the morning and replaced my rear window in little over an hour. I would recommend this business to anyone needing window/windshield replacement in the Albany area. Susie on the phone is great too.

Very nice and very respectful definitely recommend them! Such amazing people on the phone and the stuff that shows up to replace your windshield! 5/5 for me! Thank you!

Technician was very professional very quick and neat The company was very quick with response to squeezing me in on your schedule to have my windshield replaced Very thankful

Great job and super service.

Great experience from the beginning. The woman I spoke with was so helpful, and Ed the tech came on time and did a good job he was very polite. I would recommend Mr Windshield to anyone.

Service was excellent price was right

Good quality of work is very professional and was on time

We had a great experience working with Mr. WINDSHIELD, would definitely recommend for your auto glass needs.

Called them on Tuesday afternoon and they came to my apartment Wednesday afternoon. In less than an hour my car was ready to go. I was especially happy that they were able to transfer my registration and inspection stickers! Positive

Did the work after closing hours till my windshield was fixed during the rain as well i felt bad but that didnt stop him from doing his job thank you so much.

Really communicative office (Thanks Susie!) And friendly and professional technician (Eddie). Came out to meet me and got everything done fast, even switched over my EZ pass stickers. Would use again in the future.

Very friendly and helpful. I got scheduled pretty quickly and the installation process was fast. Just gave the tech my key and he did the rest!

Very great customer service and fast service definitely will recommend

Great place to do business.

Very pleasant customer service on the phone and good communication about scheduling. Serviceman came to the house within 48 hours and repaired a small chip/crack my windshield within about 1/2 hour start to finish. Easy, fast, done!

The service was absolutely great! The technician was very professional and arrived as scheduled. Everyone at Mr. Windshield was so nice and made me feel very welcomed. I will continue to do business with them because they provide great customer service!

Best service around they are very nice and kind always on time and very quick. They do a very good job at what they do.

Very professional and on time. The technician (Rocco ) was very polite and the replacement was excellent. It s Mr windshield only for me.

Great service, friendly & professional. Quality work. Rocco the tech did a super job!

Quick and easy.

I am impressed with how Mr. Windshield operates. Not only was I kept informed when my windshield would be replaced, I was treated with respect and provided with fantastic service. It began with Susie who arranges and manages all the office logistics scheduling work to be done. She was efficient and kind. I had my my car assessed within a half an hour after I called by Eddie. He was honest, friendly and knowledgeable. He comes to you to assess vehicle and do the work. The next day Susie notified me work would be done that afternoon by Eddie. Half hour before his arrival I was again notified he would be arriving and what to expect. Eddie was on time, completed a 3 hour professional installation of windshield and provided information on aftercare. He exceeded my expectations of good service. He provided top notch quality service from start to finish. I highly recommended Mr. Windshield to any consumer. They made a stressful situation and repair comfortable and smooth. Thank you to both Susie and Eddie. I appreciate the work done and your ethical character.

Very professional, great service! Their prices were also cheaper than quotes I received from similar companies. Would highly recommend!

Hard to get an appointment as this time of year they are so busy but they work with you. The employees are great, they got the work done quickly but well and the price was on par or a little lower than the competition. Small but comfortable waiting area, and yes they will go to you. Would use this service in future.

The representative is patient and clear. The technician is professional, polite, and fast. Overall, Im very satisfied with the service.

Professional service that a nice conversation I do it again

Window repair was fine but caused problems afterwards. After the technician put my inspection registration and parking stickers back on, it looked very flimsily done. A week later My registration sticker flies off my windshield. Now I cannot use the car without being ticketed huge inconvenience just use safelite.

Price was competitive and office staff was nice. Technician was prompt got right to work in my driveway. He did a great job. Windshield looks great!

Got me in faster than every other option near by, for cheaper than every other option. Tech was willing to travel extra to go work on the car under a nearby overhang (rain prevented it from being done in driveway), and was very fast and professional.

Great place and awesome service! My work truck windshield broke and they were there same day! Shout out to eddy doing an awesome job! Keep up the good work!

professional and very easy to deal with!

Good price, fast installation. Would go back and or recommend this company. Very happy

Mr windshield customer service was excellent and efficient I called on a Sunday got a quote w in 1hr of emailing them then called and spoke to the young lady on a SUNDAY !!! And by Tuesday my tech installed my windshield he was efficient also thank you so much Rosco was amazing

I was very impressed from the start with Mr. Windshield. The dispatcher is a very nice women who explains everything well. I had multiple follow up calls before service. The gentleman who came to replace my windshield was very nice. He took his time to make sure everything was done properly. He discovered rust underneath my windshield, which caused the crack, and sealed the rust to slow down further damage. I would highly suggest using Mr. Windshield if you need repair or replacement. Same price as safelite but its a local company.

Good job. Got job done on time.

I didnt want to leave any stars. This place does not run like a business should run. I called several times they answer and sound friendly then never schedule or communicate. Now 3 weeks of waiting just to schedule is off the hook. Taking my business elsewhere.

Friendly staff answering phones and the technician was great. He fixed it fast came to my house the same day i called and was way cheaper than other places forNew windshield and trim . explained everything about what to do after.

Excellent service! Repairman showed up on time, was very friendly and professional, did an excellent job and thorough clean-up. Couldnt be more satisfied. I will be recommending Mr Windshield to all my friends and associates.

I called around 12pm to have a crack in my windshield fixed, they came to my house within 2 hours and had it fixed shortly there after. Very convenient. Rocco was very helpful. The woman who I spoke to on the phone to set up the appointment was very sweet Would recommend this service!

Great Overall experience! Very friendly, fast and came right to farm. I won t hesitate to call them again.

Fantastic service - efficient, friendly and professional. Ive already recommended them to a couple of friends in need of service.

Mr Windshields service is awesome! He came to my home and did the job right in my driveway. Mr. Windshield is awesome sauce!

Very friendly staff, lowest prices around, and they came to me. Made replacing my rear window as stress free as possible. Definitely recommend.

The technician was on time and very professional. Rocco replaced my windshield in my driveway. He was friendly organized swift with his duties. I watched Rocco replace the windshield. He didnt mind and explained the process . Rocco has a good sense of humor. I would recommend this company and definitely recommend Rocco.

Great service and a professional workmanship very happy with the job

Great customer service and friendly. Showed up to appointment on time, and windshield installation took about 1.5 hours at convenience of own home. Seamless and no hassle with insurance claim process.

Great Customer Communications and helpful with all my questions

Reasonable price and acceptable service. The tech was slightly late(ten minutes) , but otherwise I was satisfied with the product and workmanship.

Moved where I was located at last second and they came right away. A+ Service.

Fast and effective, good price for out of pocket , would recommend to friends family .

Becareful with this place. Service is awful, and the technician does not know what he is doing. Damaged the interior of my car and scratch the outside of my vehicle around the windshield, the glass is not original and now my windshields leaks all the time. Bad service. I recommend people not to go here and look around for other companies.