AutoZone Auto Parts in Albany

This place is awesome and its staff is always so kind, professional and super helpful.

It is an excellent place to find what you need regarding your vehicle. You can find many parts. It is an excellent place. I love going to the autoszone. They have good parking space. Parking for disabled people. It is an excellent place to find what you need regarding your vehicle you find many parts it is an excellent place I love going to autoszone. They have good parking space. Parking for disabled personnel. It is an excellent place to find what you need regarding your vehicle. You find many parts. It is an excellent place. I love going to the autoszone. They have good parking space. Parking for disabled personnel.

Solved the problem they had everything i needed back on the road in 25min

Good selection

Aj was such a big help, he helped me with my cars negative battery connected and did amazing work 5/5

Helpful staff

Went above and beyond to help me return an online order. Marcus is the man.

Usually a decent experience

Tim was the greatest help. He went above and beyond to assist with our issue.

I had an excellent experience from the time I walked in. Tim immediately dropped what he was doing and came out to see what kind of air filter my 97 Honda Civic needed and also replaced old one and disposed of the old one and an oil filter from my oil change the night before. Friendly and professional, I believe Tim is a great asset to the store. Keep up that great customer service Tim.

I had excellent service thank you to Tim for helping me with replacing a new battery in my vehicle. He was wonderful. It was kind of rainy and he did an amazing job.

Tim was the best! I was working on an old Chevy that needed some fuel line o-rings. Couldn t seem to find the ones I needed anywhere. Tim popped up and grabbed exactly what I was looking for. Amazing experience!

I dont ever leave reviews but this women deserves a standing ovation I had alot of questions and she had all the answers and a joke to cheer up my bad day I got everything I needed and it all fit exactly like she said it would thankyou very much amber from 1771 THANKYOU

I replaced my battery in this location, the battery price was pretty high, however I received a good service from the crew and Tim help me with battery change, 5 stars goes to him.

Tim just diagnosed the problem with my car s battery and promptly replaced it for me. He was a very polite and knowledgeable young man. I would absolutely accept his help there anytime!

Tim helped me install my new car battery flawlessly! Very happy

Wonderful place to shop! Will tell my whole family about it! Everyone who comes here say hi to Tim. Best Auto Zone employee ever, best Auto Zone experience ever 10/10

Tim was a great help when we really needed him! Would recommend this place!

I m very thankful to Tim, he s one of a kind hearted person

Helpful!

Great service to buy a battery and have it installed

I was there buying a battery for my lawn mower

Racism as usual. I walk into the store and I m not greeted. Three employees walk past me and say nothing while customer we after customer comes in and is helped. I address it and I m met with attitude from the employees as usual. Good to see that Albany is living up to its reputation. I will never buy anything from any autozone anywhere.

There is a person at this Auto Zone named Marcus who is a life saver. He fixed my mirror buttons panel, which literally could have ended with a bad accident. Thank you.

VERY good visit. I went in because I needed wipers and since I always make things worse when I install... well, anything... Marcus kindly installed them for me. Very helpful, kind and patient. Marcus represents this store very well. This is why I continue to choose Auto Zone over the others. Gold star.

Marcus was amazing. As soon as I walked into the store, he asked if he could help me find something. He led me to the item I was looking for and recommended one. I bought it and he told me to try it in the parking lot so if it didnt work he would come out and help me. So I did, he still came out and helped. He is such a wonderful asset to your business.

ED was was more than willing to help me with my car problems. He told what I needed then installed for. He went above and beyond to get my car starting again. Thanks man.

Very helpful. Knew exactly where the parts were that I needed. Showed me how to install a rear light bulb.

I am so appreciative of AutoZone. I bought a battery for my key fob and the worker put it in for me for free. It took him only a minute or two. Monroe Auto Service wanted to charge me $210 for something that AutoZone did for $9.00.

Very friendly and helpful staff.

I went in today to get a battery replaced. A young woman, Kristin, helped me. She also put the battery in. Everything went quickly and smoothly from start to finish! I will definitely be coming back! I very much appreciated the help today!!

Came in worried for the worst Paul changed that helped me greatly showed how to patch a hole in my tire didnt spare a detail

I needed some assistance in picking out the correct battery for my RV. AJ was very helpful and got me on my way. I appreciated his knowledable suggestions.

Clean auto zone, both the men inside were super welcoming and friendly!

Thank you for a blessed day like today God bless

As far as Im concerned the people here are car wizards.

In and out in 20 minutes with a new battery installed by AJ. Thank you

I went to AutoZone with my 87 year old mom to buy screws to adhere her new front plate to her car. Justin assisted her in finding the screws and then put the new plates on for her. Front and back! He was so nice and helpful! Thanks Justin!

Justin and Shaun were very friendly and a huge help! Excellent customer service!

Jay was really helpful and really kind. Special thanks to jay

The people working there were very helpful and friendly, and installed my new car battery for free very quickly

Wow, super impressed! Stopped in to get windshield wipers for my car. Walked in and Tim immediately came over and helped me find the correct size for my year, make and model. I purchased the wipers and then Justin walked me out and installed them right there in the parking lot. Amber was also there and being very helpful. Customer service is top notch. I will shop here again, in the future.

Every time I go into this store, the staff is friendly and helpful. They listen and understand, and they go out of their way to find answers. They take their time to make sure all of my questions are answered. This is what customer service is all about. I value the service they offer, and Im happy to have this store as my go-to for parts and service.

says they re open at 7:30 went at 7:45 and they re not open. All of online including the door has 7:30 listed as the proper time. Disappointed, needed oil for my car.

Shawn C. Is absolutely a wonderful employee and helpful. He always goes above and beyond whenever I come around needing a part for my car. He even helped install my break lights and figured out my fuses were burnt without me even knowing and I just bought the parts and replaced them there and then.

5 STAR SERVICE FROM SHAWN!! My battery light was on Friday, I went to Advanced Auto mid day, the whole store seemed dreadful that someone needs to go to a battery check, they all seems annoyed and unfriendly that they had to check a battery outside. The woman that did was rude and extremely unhelpful and when I asked doesnt the Alternator charge the battery, she said no. Zero help! So on my way home from work that day, all my dash lights popped on, radio stopped, I was so nervous my car was going to stall. I made it to AutoZone. Shawn greeted me with enthusiasm, very professional and eager to help me! He checked my battery which was about zero. He also told me that it is most likely my alternator which I assumed. Shawn educated me on why and what happens. Shawn took my battery out, I got a ride and will come back after he installed it. I got a call about an hr later that he installed my battery and I am all set. He aske me if there is anything else I need help with or any other concerns. ABSOLUTELY PERFECT SERVICE! What a wonderful employee and asset to AutoZone! Give Shawn a raise and a promotion. Never go to Advanced Auto, Always go to AutoZone! Thank You Shawn!

I got a battery.the man installed it for me.did a grate job

I have to say the staff at this facility went way out of their way to help me out today. I went in there with a very complicated issue and they, collectively, fixed my issue. of a major jam

Supposed to open at 8 on Saturday its 8:15 and still not open

Aj does a great job there

Good prices.

Great customer service and low prices

I would love to recognize this store and especially the store manager Ruth. I was on my way to central NYS and a pulley bearing broke causing me to loose power everything including my water pump. My car was overheating so I stopped and called Autozone. Ruth the store manager met me at Cross gates mall and delivered the part right away and even stayed to make sure I was ok and didnt need anything else. The part fit perfect and I was on the road again and managed to make my appointment in central NYS....Thank you so very much!!!......This is unbelievable customer service and caring about customers and people in these tough times...Thank you sssoooo much!

Shawn was professional, knowledgeable and helpful. I would not hesitate to return.

Thank you again Justin! Im halfway through a trip and my car is leaking lots of power steering fluid. I stop to get more. He points me towards the lower cost store brand, and asks to take a look at the situation. He recommended a Lucas Stop-Leak to get me down the road. I check after 30 miles- minimal leakage! After another 60- still good! So much stress gone. Justin, thank you for being willing to share your experience; you were an amazing help!

Best service I ve ever had. Came in tonight because of some issues with the terminals on my battery, and not only did they fix it to their best ability but they also were extremely welcoming and kind. 100% would recommend going here, they made this situation for me way less stressful.

Ian helped me get a new battery for my Nissan frontier. He went out of his way to get me what I needed. Even finding someone to put the batter in for me. Will certainly come back

This long haired blonde kid helped me purchase new windshield wipers, and pointed me in the right direction for durability, and effectiveness! I think his name was Ian!

Pulled in with a dead battery. Justin not only installed it in minutes but also was the nicest guy possible.

Came in for a new car battery, AJ was polite, professional and extremely helpful. I was checked out, and had my battery installed in about 15 minutes, Thank you!!

Ruth,, the store manager, is amazing. As a woman who cannot stand going into auto parts stores because in past experiences I was talked down to and taken advantage of, I was beyond thrilled to see such a competent woman at the helm - Ruth is a customer service pro and she changed my dead battery in no time at all. It was great meeting her and I have told all my friends to go to the Western Ave Albany store for their auto parts needs.

Ruth and the staff are professional and helpful when I need something for my car. Keep up the great work and nice service. Many Thanks

Highly recommend! Ruth provided great customer service on two recent visits! She was knowledgeable about the parts needed for each of my vehicles and made excellent recommendations. She not only quickly found the items I needed each time, but brought them out to my vehicle on a cart. On my second visit, she installed a new car battery for me with ease . I will definitely be a repeat customer! Ruth is a great asset to the store!

Great Experience! The store manager, Ruth helped us put on our windshield wipers. Excellent service, thank you!

They helped me replace my windshield wipers, all employees were very helpful. I would return here again.

Worker John helped me find everything that I needed. So helpful!

Used to like Auto Zone but their higher prices than other stores has me dropping by only ask last resort or convenience.

Nice selection of items. Good prices too. Conveniently located. Knowledgeable staff as well. Thank you.

Great service!

Always saved me, and always will.

People are always very helpful and pleasant

Went there to change my car battery. Nice experience. The staff were very helpful and took their time to investigate first and upon my approval they changed the battery as it was old . Also fixed my car door noise problem. Very happy working with them.

Great helped with free code reading.

Staff are great and very helpful will to help find anything in store or other stores

The manager, Frank, went above and beyond when we got a flat tire as we were passing by Albany on our way back to Boston. He was so friendly and went out of his way to help us when we were in need. Thank you so much!!!

Awesome crew that will help you to the fullest!

Great place & great service

Customer service was very helpful and attentive

I lost my oil cap so I rushed to auto zone. I told the kid working there the make and model and he said he didnt have one. So I went to my car and typed in what I needed and goggle said there was 4 at my location. I went back in and went to another guy and showed him the part I needed and he got me one. The moral of the story is that the first kid wasted about 30 minutes of my time and I did his job for him. I do love autozone though. Thats my go to spot for parts.

The associate Jaired and Johnny went above and beyond to stop what they were doing to help me with my car they deserve a raise and promotions

Home delivery is great.

Best Autozone out there

These folks are awesome. They are all extremely helpful and always provide great service whether doing a purchase or an occasional return. Never a hassle

Good service says everything. They were fantastic

Always friendly and knowledgeable.

The employees are very helpful love this place.

Thank you for your assistance

Good selection, close bye.

Friendly. Helpful but smaller store/selection.

They were very courteous and helpful.

From the second I walked into the store AJ greeted me, asked me what I needed, looked everything up I inquired and even installed my wipers free of charge. Best experience I have ever had in an Auto store. Thank you sir.

The staff was amazing, John helped with getting my light bulb out and I didn t get her name, but a sweet female helped me too. She was very informative about the different products I could get and let me decide which one was best. I wouldn t have made it out of here without their help.

The employee whom helped me find what I needed was very friendly and helpful. However, a couple other employees were having a conversation, which could be heard throughout the store, that contained language I would have preferred my toddler not been subjected to.

Its always funny going in there as a car guy and listening to the staff who obviously knows very little about cars tell another customer that this product is much better because its more expensive and has a very pretty and shiny box

Need a replacement battery, which was installed very quickly. Very happy with the man who did the work. Great job!

I bought a rear seat cover at I just couldnt fit it out. I went back to the store to return it. The sales associate came out an onstallrd it for me , Even though it took time and effort. Great service!!!!!!!!!

Always greet me when i enter and provide good customer service. They walked me to the correct area and offered advice.

The store was very clean and well kept. Lots of merchandise in one store. Dont know of anything you couldnt find there. The woman attendant was completely knowledgeable, very friendly, and had a great customer service orientation. Quite an excellent experience. Highly recommend this store. KLC from VA

The workers here are super helpful, knowledgeable and kind. They even gave me a business card of a local mechanic shop with the parts they couldnt help me with! Definitely won my future business! The only reason why Im not getting at five star is because a lot of the parts that I. I found for a lot cheaper at other places afterwards. They do have a lifetime warranty and that helps but I ended up paying $100 more than I shpuld have

Great and helpful service

Very nice and organized,staff is knowledgeable and clean. Whenever I go to AutoZone I get what I need and pointed in the right direction. I really appreciate them for being there for me always.

Great employees

Not great

Excellent customer service. Ive been here a few times and theyve gone out of their way to make sure everything was okay. The last time I was here I bought wiper blades and thankfully they even went to my car to install them. I apparently chose the wrong wiper size, so they exchanged it for the right size and installed the correct size wiper blade for my vehicle. I highly recommend AutoZone, you cant get better customer service!

I wish I could read your response but I can only view up to where it says, ...best customer service...

Parked in their lot and kept my car running because I had to get a jump start from AAA due to a dead battery about 25 minutes earlier. Technician came out and tested my battery to make sure that it was a problem. Free test, by the way. As I knew, the battery was a goner. Purchased a new one and tech installed it right there in parking space and I was on my way, all in a space of about 15 to 20 minutes. Great service!

Amazing team, very knowledgeable and willing to lend a hand!

Staff here are pretty good about help on any parts or questions you mite have also visit their website many parts available you mite not always see in the store.

Depending on who you get depends on your experience hear. Today they could not fined my company s commercial account. If you can not run the Point Of Sales software or have the knowledge of the product you are selling. You are going to lose my Business.

Grabbed a cabin filter, liquid copper, and a phone mount. Made my 5th point so now I have $20credit! Yay

Ok

The moronic guy with black hair who says he was in the military needs to keep his mouth shut before he tries and tell some one who is ase certified how to fix his car..he had the nerve to say hes a mechanic..well buddy if youre a mechanic what are you doing at autozone getting paid what? 13 an hour. REAL mechanics dont work at autozone I worked at autozone when I was 18 you clown.

Good store helpful staff.

Very expensive compared to competitors nice store but will not be returning

Great staff

Went in for a few things for my truck and the guys inside were really helpful and inventive on my needs. Prices not so bad either, an even got a discount buying multiple itema. Definitely will go back.

Awesome store awesome staff

They have some scam over on Western Ave AutoZone with the core charges. Watch out for them. I will never use AutoZone again. Never got core charge back

The parts museum is fun to visit

Great customer service! The sales manager greeted me almost immediately as I walked in and showed me the products I needed, went over pricing, quality comparisons, and composition of certain products in a way that was not pushy or biased. Staff offered to help install windshield wipers that I purchased without me having to ask. I would definitely recommend them and will return for future needs.

Great service

Melita was a lifesaver, swapped out my battery in the bitter cold. The store has always been friendly and helpful.

Good staff

I go out of my way to go to this AutoZone. Manager (Kevin, I believe) is very friendly and helpful. Took care of me and my dead battery. I think the store is probably smaller than others so check availability before you go. But you can also go and have a good chat with the people there; theyre always willing to help.

The man that works there told me my battery was bad. I had triple a come and test it and the battery was fine. All I needed was two watch batterys in my fob. Trying to sell me a battery i didnt need.

Im not goin to give AutoZone a bad review but the guy at the regular was hitting on my girlfriend. He basically harassed her! Luckily I wasnt inside at the time. All she needed was for him to change her key battery, not to be asked if she has a boyfriend or girlfriend!! But it was a nice compliment lol

Check for bulb on VW

Very helpful

Very helpful and informative, sold me what I asked for and encouraged an additional product to protect the one I was buying. All around good experience..

definitely sells tail light bulbs.

Nice folls

Little pricey. But convenient.

Store was clean and well organized, staff was friendly.

Amazing employees, so helpful!

So very helpful, good advice. All AutoZones are very helpful

Great place to get parts, the Manager Sergio is a class act. Extremely helpful and knowledgeable. After using Advanced Auto Parts which l dont recommend since its clear there employees are not trained, wrong parts, no inventory knowledge etc etc. I highly recommend this store.

Very helpful

They have the parts I needed with great staff support. Their prices are competitive too.