AutoZone Auto Parts in Albany
1789 Central Ave, Albany, NY 12205, United States
About
AutoZone Central Ave in Albany, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Albany, NY or call us at (518) 389-4166.
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I needed my wipers changed, and had no idea what I was doing, but thanks to the assistant manager Aaron he came right out to switch my wipers out in less that 5 minutes. Thank Aaron! And he soo handsome.😍😇
Very helpful staff. I had a great experience buying a new $400.00 battery for my F150 installed. Thanks guys!
Aaron was super helpful in getting my car back and running. He showed me how to replace my batteries (I would have never guessed the batteries were in the trunk lol). Thanks again!
Ask for Jay he is very adequate to support your service. Thanks Jay
Staff was very helpful with part needed :) Tim & Alecia teamed up to save the day, thank you both !!!
My experience today was great. I went to the location on Western Ave and they did not have my wiper blade in stock. The gentleman there was very helpful, looked in the back, and called Central Ave to see if it was in stock. I went to Central Ave and Jake knew what I was there for, pulled the blade from stock, rang me up, and offered to install the blade for me. He came out to my car and put the blade on. I offered him a tip and he refused. I don’t normally leave reviews but, I was so blown away with the level of service. Thanks AutoZone and thanks Jake at the Central Ave. store.
I hate giving negative reviews but the incompetency here is astounding. I truly encourage anyone reading this to use any other auto parts store on Central Ave. There are several options. Needed a driver side mirror for my car. They didn’t have it in stock, no problem they were going to order for me. They gave me a stick on temporary mirror in the mean time which was helpful so I give 2 stars for that. I paid for expedited shipping for it to still come in late. (I realize this is not entirely their fault). But they ordered the wrong side mirror after multiple conversations about which one I needed. This happens. It was frustrating but it’s fine. When I called to request an exchange and ask them to order the correct mirror, the man on the phone was clearly annoyed with me for whatever reason. He said it would come in in one week. One week later, still no call. I called them on day 8 and they informed me that they gave the mirror to someone else and installed it for them… my name was on the order. There are an abundance of car part stores on central in colonie so I encourage anyone reading this to go literally anywhere else other than AutoZone :)
On Jan. 6th, traitorous insurrectionists stormed the capitol building where one person was shot and killed. The president told those people that he loved them and that they were special. What does this have to do with Auto Zone? This location has had a truck parked in their lot all day that predominantly displays for all to see Trump flags and a large sign that reads Stop the Steal. This truck is deliberately parked so that it can be seen by people driving by. This person is proud of the events that happened yesterday. This person is either an employee at this location or they are parked there with the blessing of management because the windshield is blocked and it has been there for many hours. People can believe whatever they want but I can also decide to no longer support a place of business that puts beliefs like this on display for all to see.
helpful staff!
Great service, knowledgeable staff
Decent
Parts were ready in 30 minutes
Gerard was awesome! Very knowledgeable, friendly and quick. Definitely a store I ll be back to.
Didnt have what I wanted
Very helpful staff
Randy was excellent and guided me to the right headlights for me.
I hate to admit it but I work for the competition and I need a few things in a few occasions and you were closer . On both occasions I get some bad vibes that the counter help is kind of annoyed waiting in people .no please , no thank you , just walked away . Good thing for you guys is I won t be trying to steal your help lol .
Excellent customer service. Im a professional mechanic and this store has bailed me out 2 times. Im not using any other parts stores anymore when I need something .
Store was clean service was great
I was at the 1789 central Ave location in Albany. And Jake helped me so much. He didnt hesitate to come out while it was raining and changed my front bulb for me. He was great.
Be careful when swapping broken NEW purchased parts, especially when there is a core part on hold in the process. I explained the issue and what happened, few times. The front guy didn t care about any of it because the way it got registered in their system. It was too confusing for him. I couldn t process the core refund when I have proof for everything processed.
Told them i needed my car plugged in for a diagnosis They came right out with the scanner and then printed me out the diagnostic
Customer service was pathetic. Small parking lot that you cant drive thru
Highly recommend this place Jake went above beyond 4 me fixed my back windshield I will definitely go back Prices r very reasonable
They found me what I needed and replaced them in my car! Thanks Freddy!
Friendly staff that are more than happy to help you out. They usually have what you need at a decent price.
Had the part in stock I needed
Dont have all but good people
Had to go in for something minor (new battery for key fob). Javier was very helpful with getting the correct battery. He, and another individual (didn t get his name, unfortunately), were very helpful with getting an uncooperative key fob put back together.
NOEL THE MANAGER IS SO KNOWLEDGEABLE AND ONE OF THE NICEST PEOPLE IVE MET. HE TOOK HIS TIME AND EXPLAINEDDDD YOU HEAR ME EXPLAINED EXACTLY THE PART I NEEDED. THEY DIDN T HAVE THE PART AND HE MADE SURE HE FOUND WHERE I COULD GET IT FROM.
They lie about their lifetime warranty parts there is a guy there that cant even look up a train they dont know what that is under they need to hire better people and get their warranty straight
Helped me a lot
Ive got what I needed. No lines. No waiting.
Standing here waiting to be waited on. One guy is on his phone. I can hear numerous staff laughing and talking in the back room. I seem to be an inconvenience.
The guys there are very knowledgeable and interactive definitely recommend.
OMG best customer service ever!!!! Every time i enter the store they greet me as soon as i enter in. And if i need help they are there to help with my every needs. I will be coming back to this autozone
They helped me with some key fob batteries. Jake the store manager was very helpful and provided me with the tools and knowledge to change the battery. Also a great company to work for.
Rude, manager said he had the part I needed but wasnt going to go look because it would take him to long. Huh.
Jake went above and beyond
Check engine light was on, so I stopped in and they plugged in their code reader so they could tell me what was wrong (this is a free service) and luckily it was just one easily fixable code. The employee was so pleasant and helpful with any questions I had about the o2 sensor. They also did not push me to buy the part from them which I highly appreciate.
Fast helpful and had what I needed
Always helpful and courteous
Wonderful service with a smile the whole team was just great
Shout out to Jesse from auto zone! Very helpful and patient while we found what we needed. Thanks!
Excellent customer service
They tested my battery (it was bad) sold me a new one and had it installed all within 15 minutes. Staff was friendly and helpful as well. Highly recommended!
I was looking for a head lap. The staff were trying their best to find the exact style I needed! Didnt have it but they tried.
Very helpful and friendly
Very kind, helpful and knowledgeable. Even though it took some time to find what we needed, they were there every step of the way. The woman helping us, gave it her all and was very knowledgeable of how to find what we were looking for, even tho her company computer was off, she was able to help us get to the true product we needed!
Very good
Useless people behind the counter
This one has the key machine that cut one for hundreds less than anyone else.
It was awesome . I needed a wipers for my car.
Great place to get what you need
Needed to have a diagnostic test done since my check engine light came on...they were so nice and helpful and explained what the results were and my options
Very helpful and pleasent staff.
I visited this place for new battery purchase and installment. They broke the fastening rod on top of the battery and the guy told me it should be fine as long vehicle not drive off the road. It is hazardous to drive unfastened battery. I received call from GM and they fixed the issue. I really appreciate the response and the quick fix. Thank you AutoZone Customer Service and GM Jack.
Friendly staff took care of what I needed
Got the perfect car battery and they gave Mt $10 each for 2 old ones.
Excellent customer service! Went in for new headlight bulbs, was told there were different ones. Jake came out to my car to see which ones I needed. Showed me my options, then changed them out for me! He was so helpful and kind- I really appreciated the extra mile.
Alot of attitude. I dont know if they were having a bad day but wow.
Noel helped us out big time. Thank you. Car runs perfect
Tyler D was outstanding. I needed a new battery and he helped me choose the right battery for my car. He was more than willing to install the battery for me and within minutes had my car up and running. When I offered Tyler a gratuity he explained that it was his pleasure to help me and that it was against Autozone policy for him to accept a gratuity. Tyler made me an Autozone fan. Thank you Tyler. Cindy Lucier
Honestly a lot better than before. Keep up the good work. Appreciate you guys.
Super helpful and friendly. Thank you!
They got all the parts I need for my car
Been a pit stop for years. One of the old school auto stores in the area.
Amazon is cheaper, but at least I got the right part and they installed for me for free. Dealer wanted to charge me 4x the amount for the filter and install.
Almost always has what you need and if they dont you can have it delivered to the store in short time.
Tyler was very helpful and polite and got me road ready
The way the gentleman walked out then came back in to eat chips and his drink in front of customers at the register was wrong poor customer service.
They know what theyre doing even when I dont. Awesome!
Thank you assist very helpful.
Skip it try Advanced Auto
Great attentive staff
Jeff was superb at really understanding our needs. Outstanding communication and the entire store vibe and energy was completely positive thanks to Jeff we appreciate this kind of customer service will only come to this AutoZone.
Always a fast visit. Helpful employees make the visit informative and painless.
Awful experience.
Walked into Autozone with a problem battery. They checked it immediately and it came up as bad. Selected a new one and they installed at no charge. I was in and out in 30 min. Excellent customer service.
They were wonderful and very accomodating.
Great service
Good company and great people
Quick and easy service
Over priced
Quality service
Very friendly and clean store.
Not a fan of this location. Seemed like I was inconveniencing the employee by coming there wanting to buy parts
Some of the staff members did not know where things are. I had to look on my own and called my friend for help.
Every time I go there they have my parts I need, I have a classic car and its not easy finding parts from 50 years ago, but they had the starter I needed, and when you walk in the store they greet you with a how are you today I really appreciate that and will be a customer of Auto zone only for now on. Thanks for the great service!
Every store I visit is sparkling clean and orderly. Prices are decent, but staff are not generally knowledgeable - completely understandable considering the little they are compensated.
The service was above and beyond. Would recommend to anyone.
Hi everyone
Fast friendly service
great deal in Auto zone
Parts you looking for they have it.
From the moment I called to see if they had a battery pack for my dead battery to the moment I left autozone with a newly installed battery, it was a very pleasant experience. Knowledgeable, top notch staff. Cliff at the central ave store was great. I would reccomend this olace anyone in need of car guidance.
Very helpful.good service
They have many auto part items for cars and engines that you cant find at other auto parts stores, which I like. However, when I went here once they did not have the part for a bike that I was looking for, so I had to go to Napa instead. I like that Advance auto parts also puts the windshield wipers on your car for free when you buy them.
Stopped in to get replacement wiper blades. Quick, efficient service, even helped to get new blades on. Very helpful!
These folks know their products, very helpful. My car can stop messing up any day on me though
Knowledgeable staff. Typical parts store.
Great customer service never had a problem at the store always helpful
Large hub store, they have a large supply of product.
Very friendly and helpful and Informed staff. Very good selection of products .
Very helpful
Very helpful staff.
although I dont want my car constantly require something to be replaced, I do like to going back to this store. The stuff is so helpful and friendly. Yesterday I bought a few- bucks back light buld, they even offered free installation when one of the stuff saw my frustration in doing it myself. Highly recommended. Plus, this place s Very new and neat too.
Run of the mill overpriced auto parts store.
Brought my car in for a new battery and Kevin was extremely polite and helpful, changed my battery and stayed cheerful. He also amswered a lot of my questions. Would recommend to a friend
That have what the TV sad and more
Had what I needed fast friendly service
Helpful ppl
Nice people
Always have parts in stock and cheap
Uneducated staff makes it very hard to locate parts. Very low inventory for anything more than 5 years old
Car parts
Great people
Brilliant
Service sucks
Great place
Bought a battery and had a wonderfully helpful employee install it for me. Great service!
good place to get stuff for ur car, sometimes prices r fair
