236 S Swan St, Albany, NY 12202, United States
0/5 came here to get some new brakes put on my car and they completely cut my brake line. at the first red light leaving, i crashed my car due to not being able to brake. and this was just the most recent time. last time i was here they tried to over charge me for an oil change and a new set of tires, and when i picked up my car i noticed multiple things missing out of my vehicle that they refused to replace or even compensate for. overall terribly run business and nobody should come here
⭐ 0/5 – THIS PLACE RUINED MY LIFE ⭐ If I could give this place negative stars, I would. I took my car in for a simple oil change, and somehow, they managed to set my windshield wipers on fire. When I asked how that was even possible, the mechanic just shrugged and said, “That’s just how it be sometimes.” After waiting six hours in their crusty lobby (which smelled like burnt rubber and broken dreams), they finally told me my car was “ready.” I walked outside, and not only was my car still on the lift, but it was also missing three of its tires. When I asked where my wheels went, the manager handed me a Lime scooter and a $5 coupon for my “inconvenience.” By the time I left, my check engine light was on, my radio only played Drake’s sad songs on shuffle, and for some reason, my horn made the exact same sound as a voice crack mid-“Started From the Bottom.” This place is cursed. Would not recommend unless you enjoy trauma and financial ruin.
Terrible Experience - Avoid This Shop! I took my car to this mechanic shop hoping to get a simple repair done, but I ended up with nothing but frustration. First off, they took way longer than promised—what should’ve been a one-day fix turned into a week of waiting with no updates unless I called them first. When I finally got my car back, not only did they not fix the original issue properly, but I also found new problems. It was clear that the work wasn’t done right, and to make matters worse, the staff was rude and dismissive when I pointed it out. They acted like I was the one causing the problem! I had to take my car to another shop to get the job done right, and they found several mistakes made by these guys. Don’t waste your time or money here. There’s no accountability, and they clearly don’t care about their customers. Would not recommend to anyone. Do yourself a favor and find a more reliable mechanic.
Charged me triple for the parts I needed. Unprofessional and just overall bad business. The Vikings O-line is more reliable than this shop. They might as well take me out to dinner if they are going to screw me over this hard.
Stay loyal to them they’ll stay loyal to you!! It’s hard to find a shop that truly cares and I’m super picky when it comes to bringing my car anywhere. They reassure you and answer every question. As well as Kenny is amazing at getting back to you considering how busy they are. 5x stars
This place is bad business. They must pay for good reviews. Unprofessional, rude, and never owns up to any mistakes on their part so always take pics and videos before you bring your vehicle here! You’ve been warned!
The staff at this garage is AMAZING! Service was excellent. The owner even gave me a discount! I am really thankful for this. I would definitely recommend this garage to any and everyone. There is only top of the line equipment here, no complaints guys! YOU WONT BE DISAPPOINTED!
This place was amazing!! I had an extremely rare issue with my vehicle. And everyone else turned me away or could not fix it. So I came here, and they immediately took me in and fixed it right away. The only concern is pricing, I had a spring replacement on the inside of the console area. The part was $50.00. I ended up paying $375.00 just to have it fixed. So, $325.00 for labor?
Nice guy ran that place number one in and around Albany
Great customer service will be back
Great place . Fixed my car. Great price. Thank you
Hasib is resourceful and knows what hes doing from regular, simple repairs to body work. I highly recommend Bhatti Auto Group.
Came here to get my brakes changed. Had no problem bringing in my aftermarket parts, they only charged me for labor, which was priced competitively. Dropped off 5PM and picked up the next day. Overall a great experience.
Great job
Great work and great service! Had my sons car bumper replaced for a 1/3 of the cost the dealer quoted. Paint job is impeccable! Definitely will recommend the Bhatti Group to anyone needing car repair.
Very good experience with this place. 10/10 My car needed new shocks and struts after hitting a pothole. The shop I went to, Firestone, did not properly install them and when I went back to them, they overlooked the problem and insisted on me getting new ball joints put in for almost $500 after already spending $1600 with them. After that, I went to Bhatti Group asking for new ball joints because their prices were great. They took a look and said I did not need new ball joints, the struts were just improperly installed causing a really bad squeaking sound every time I went over a bump. They were very honest and respectful. I really appreciate their honesty because they did not charge me for something I didn t even need. I will go to them for future car problems for sure! Thanks to them I was able to get a refund at the other place!! Thank you!!!!
Always does a great job explaining what needs to be done. And does the job rite every time. Does a great job with BMWs and Mercedes. Love love love the owner and staff. I would do 10 stars if I could
I have been going here for 7 yrs. Nvr an issue. Always gd customer service. Prices are reasonable. Show u ur parts & any other issues that might be going on. Service is always great. Hes gotten very popular these days, so hes super busy. Inside makeover looking gd. I recommend him to all I know. Luv the way him & his dad run the shop.Had abs sensor put on, I have no lights on dash now. Put a fuse in so my horn works now. Thanks ur the best Boss.
Awesome mechanic honest reliable Haseeb will save you money
Very professional....it was great doing business with these guys...got my car fix same day. Such a great cost cut from what the dealer was charging me. Will surely recommend
Ive brought my car here three separate times for three separate reasons. Each time these guys have been fast, thorough, and more than efficient. Easy to talk to and break down issues/billing clearly. Cant ask for anything more when it comes to vehicle service. Thanks guys!!
Very helpful Thank you to your team who helped us out during a puncture For only $20
I ve had 2 encounters with this auto shop and I have no complaints as of yet.
No complaints!
I bring my car to no other place.
He is the best in albany .
Very patient & understanding. My turn signal light had to be replaced.
Experienced guy
Best auto technicians around Albany area.
Not good at diagnosing issues.
Extremely professional. Will never go anywhere else.
Worst spot ever. Charged me double for that I was initially charged for. Will never return. The person working on the car is extremely unprofessional and delay the time when the car was SUPPOSED TO BE READY without any warning so I have to delay my time to wait for my vehicle. The man literally talks down to us like we do not know a thing about cars and tries to gaslight us into paying more. If I can give a zero star or NEGATIVE STAR I will. They don t even deserve a one star review.
I passed by yesterday and they gave me an appointment for today at 12:00 pm and when it arrived I arrived early it was 11:45 pm when I arrived my husband got off and went in and there was nothing we were waiting until 1:45 pm and they never attended to us for the appointment. The inspection was horrible, the treatment, the owner is very arrogant with a dog-like face, he doesnt greet anyone. It is the worst place to take your car, I do not recommend it to anyone.
On point, precise, price is right. #Phenomenon.
A bit slow, but good work
Overall, the work was good. However, because he is so busy, you need to stay on top of him.
Went for state inspection. After 90mins was told my car couldnt Communicate with the state and thus a fail despite passing all inspection items. Told to try Jiffy Lube. Jiffy said state received the initial transmission. Two and a half hours wasted.
I just want to thank the owner (I think that s who helped me out). I was passing Albany on a 6 hour drive when something happened to one of my wheel bearings. I found the auto shop on google maps and called 10 mins before closing and they told me to come in and helped me out. I was able to get home to my destination safely. Thank you!
I had an appointment at 8.30 in the morning and I was there on time. They took the car in at 11 am. Only the rear brakes were going to be changed. It is now 16:30 and I am still here. It is far from mastery. No one knows what they are doing or what they should do. I have never seen such a ridiculous place in my life. They made me pay for their own incompetence. They are robbers and serve no purpose other than wasting time and money. My hand break was working and now don t work.
Kenny s a friendly tech. He answers all of my car questions, even ones I feel are redundant of me to ask. He helped me problem solve a recent misfire in my engine. The service is great, at least for me. They get me in and out the day I bring in my car. Had an oil change done, three diagnostics (all done on separate days, as we tried to problem solve the root of the engine code issue) I got new spark plugs and an ignition coil changed out and that only took 2.5 or 3 hrs at most.
I needed a new headlight and chose Bhatti after reading reviews online. The owner and staff at Bhatti were very professional and personable. They provided clear communication throughout the entire process and gave me a good price. Thank you!
There s not a dull day at this auto body shop, with that being said I greatly appreciate the efficient and effective care they take with my vehicle and all its needs it may have. In and out with a keen eye to ANY issues my vehicle may be having. From preventative to current issues I ve been in Albany NY 12 years and I won t take my vehicle anywhere else. THANK YOU BHATTI GROUP. For all that you do!
He will take care of what ever you need
Too many people came back complaining about the work on their cars.
They really are good mechanics
Great mechanicsl
I was sent here to get NEW tires. AFTER getting my tires changed my TPMS light was on. I live two hours away from this place. It wasn t possible for me to go back and I m finding out that the sensor on one of the tires is broken and also I m being told I need new tires again. I got my tires changed at the end of October 2021. It s ONLY been TWO months. It s IMPOSSIBLE to need new tires! Just to call and for him to LIE and say that he told me to get a wheel alignment which is a LIE, also if KNOWING you need a wheel alignment after getting your tires changed WHY NOT DO THE SERVICE at the garage if you OFFER WHEEL ALIGNMENTS. I am VERY VERY VERY VERY DISSATISFIED with this place and the people and I will NEVER go back.
I brought my vehicle here after weeks of not knowing the real issue and they figured it out the same day. After taking some time for insurance reimbursement , they were able to get the parts and fix the car within 5 days. Hospitality and kindness was top tier here, and the issue with my car was no longer. They replaced a driveshaft and a brand new transmission in a BMW for under 2500 bucks. Cant beat it
Very Good Service
This place is by far the best place to go to get your car repairs done. They work with you. The service is FAST!! They were busy and still managed to get me out of there in an hour, when they said a couple hours over the phone. They go above and beyond for their customers and Im so grateful to have found this place. Other places were trying to rip me off.
I was charged $2500 to get my bumper and grille and a few other things fixed/replaced. Because of a misunderstanding with my insurance I had to pay the balance out of pocket which was not an issue. I was told that my car would be fixed within 2-3 days but I didnt actually get my car until 2.5 weeks later and the communication was terrible. The owner kept telling me that it would be done later that day but the whole day would pass and I would hear nothing from him this continued for many days. I eventually went to the shop and seen he hadnt worked on the car at all but keot telling me it would be done by the end of the day. The pieces were sitting in and around my car. He said he would fix my tire for free for the inconvenience but in the end tried to charge me when I never asked him to fix it. It was a very frustrating experience. I receiced my car without the fog light intact. He said he would call when he gets the part and it was included in the original 2500 he charged. He also tried to charge me close to $2,800 in the end to include taxes but he had forgotten that he already included taxes in the $2500. It is now 5 months later and still nothing. I would never bring my car here again or recommend anyone else to. Im just glad to have my car up and running again.
They have fair prices good quality work they are the best! I highly recommend them!
Accurate, professional,time efficient
Always great service... Nice waiting area with TV and coffee
Awesome best auto repair in the world reasonable price warrenty from foreign to USA they fix everything also they give great advisement regarding motorcycle I love this shop recommend it to everyone
Good place to take your vehicle if they could be trusted. All Im saying is if you can make sure to stay at the shop and watch the work being done. If you dont you might be be getting ripped off. Take heed. You have been warned.
My daughter is new to the area and I needed a mechanic to look after her 10 year old car. She went Bhatti Group for the first time and they had her car fixed and ready to go while she waited. Professional, courteous and very reasonable. Looks like we just found the mechanic that we can depend on. Thank you Bhatti Group!
If there not too busy, in and out.
He is a amazing worker I have not had any problem out of my car. I everyone to his shop
Like these guys alot. Fair prices. Very good turnaround time, for the most part.
another dealer wanted to fix something else Hassim was able to refine g his search to the basics need to fix only what was wrong with the car , I trust him Positive
Excellent job, fair price, quick service.
This place know cars. Service is excellent & they take damn good care of their customers.
Experienced techs and some of the best rates in town!
Works with you, has to many clients so it feels like hes brushing you off, but overall hes great
Great
Owner is very friendly. They work there is great. I would recommend them to everybody
Pretty good guy
They get pretty busy so you might have to wait depending on what part of the day you need service. Early is best. I had a brake and router service done the first time and a tire replaced the second time. I am satisfied with the service. They are great when it comes to customer service as well. I think I found my shop guys.
THANK U BHATTI , FIXED MY CAR AND IT WAS WRECKED IN THE FRONT , TRUST ME THESE PEOPLE LOOK OUT FOR U , IVE BEEN GOING HERE SINCE 2012 , I RESPECT THEM I UPLOADED MY PIC TO SHOW U HOW THEY MATCHED THE PAINT AND MADE MY CAR LOOK BRANDNEW , THIS PIC IS MY CAR BEFORE IT WAS FIXED AND AFTER THEY FIXED IT
Great service for your vehicle and great price
Very reasonable
Expert work and reasonable prices
I took my car to get the breaks fixed and was givin the run around for 4 days and I paid the man 200$ up front n the day I go to pick my car up he says he went to drive the car and my transmission broke then tried to tell me I can get it fixed for 500 more dollars and that didn t sit well with me specially when in the past he used a zip tie to (fix) a muffler on my brothers car they do work for a low cost but you definitely get what ur paying for and in my case I lost money and a car
Amazing quality service provided for more than reasonable rates, Service is also provided within a timely manner. With the combination of a extreme amount of customer support, amazing rates and a overall amazing experience I can guarantee you there s not a better shop in the area!
He was very kind and helpful went over any concerns you might have with your vehicle.
The cheapest most honest shop Ive had work on my vehicles. Did right by me and my 99 Yukon.
They really care about people. They understand about community. They stand by their work. I send my friends to them all the time and have never had any complaints. Thank you BHATTI GROUP for your contribution to not only the tri city but to the community. God Bless
They look out every time!!!!
He do great work. I got my car back the same day. It was perfect
Very knowledgeable and timely along with a great price. Cant beat it anywhere.
Always do a great job
They do good work, but take forever unless you stay on top of them.
Great place to get your car fix. I always bring my Mazda wagon there when i need servicing.
Good
Very busy establishment..prices are fantastic..the staff there are very knowledgable.
It is a good place to check your vehicle and keep it up to date with EVERYTHING.
excellent service
Bhatti Group provides great, dependable and reliable service, with kind professional courtesy. They guarantee their work. Which gives me a peace of mind and assurance that things are properly taking care of.
More knowledgeable than my dealer
Great people, great place. Knows alot about cars! I WOULD RECOMMEND THIS PLACE
Very good
Excellent price and service
They really take care of you here
Car is fixed
Use to be the best now hes a stressed out mess. Had my car for weeks kept changing what parts were needed and never got the same story twice. Almost a thousand dollars later he gave me half the parts back cause they werent needed after all, but thats why he had the car for weeks........and its still not fixed
Amazing service. Stupidly good prices. In my opinion best place to go get your car serviced
Get your car fix here best place in albany..