Capital District Auto in Albany

I give this place five stars The owner is a a great person very helpful and knows what he is doing he has very fair prices and does great work and also will sell u a great car😊

Awful! Do not go here. Everything takes forever plus a day. Given a timeline and never followed. Makes promises that cannot be kept. Makes excuses for work not done timely instead of being honest and saying they can't do it. Have spent over 10,000$ in repairs on multiple vehicles. Always friendly, sometimes cheap repair, takes a long time to do any repair or body work. Recommended by friend 4 yrs ago,and thought he could do work on newer vehicle,but this was not the case. January 26 to August 1 2023. 6 months to get body work done and still not done properly. Never should have went here. He does more mechanical than body shop. Please save yourself time and headache and go to more reputable place.

If I could give 0 stars I would. Bought a car off this man for $3,000 dollars had it a month and some change for it to die on me and then sit on his lot playing a guessing game on what's wrong with it and in meantime pay $500 into parts for it to still not start..so I took it to another mechanic to have it looked at to actually find out what's wrong with to be told its the timing belt and going to cost me about $1,200 to fix it. Please do not buy a vehicle off this man. His cars are junk and not worth the headache. Now I got to see how I can get my money back..

I bought a suv from him and he told me he would fix everything. 8 months later he hasn’t even touched it and it is currently not drivable with a bad transmission. He doesn’t answer the phone or text. Even the bank has called him and he didn’t answer, worse place ever especially for a first time buyer going through a place for the first time. Shady man and does not live up to his word

Yesterday 27 October 2017 I took my 2013 Chevy Cruze there for brakes and rotors. Upon arrival it is a small little shop, but the guys that work there are super friendly and informative. I initially spoke with Jay, about his car and my car(s) until GUY (The owner) came back with the parts for my car. Not only did I get to see the job being done, I seen the new parts for my car arrive. Normally a job like that would be super pricey, but GUY gave me a sweet deal. Many dealers only care about the money but he cares about the CUSTOMER and the quality of his parts. While the job was being done Guy and I conversed about cars/parts/ etc. I must say this place was GREAT to me and any future work that may need to be done to my car WILL GO HERE. If you are uneducated about cars you may say negative things about him and his business but if you, like myself are educated on cars and parts. This IS the place for you!! Thank you Guy and Jay for the awesome work!

"Guy" is a piece of garbage doing nothing but illegal business. Literally nothing about this place is legal!! He buys his cars from copart and Mannheim. I.E a car that's been destroyed that he puts a little bit of money into and then sells to anybody. He forged bank paperwork just to get me a vehicle. He "sold" me a Jeep Grand Cherokee Laredo. 2008 I knew it wasn't going to be perfect. However I had it for TWO days!!! The check engine light popped on. The blower motor never worked. All the sensors in the tire were broken. Every single thing on the dash was fudged up n didn't work right. Including the speedometer and gas gauge. When you hit 80 in it the jeep started making a horrendous clicking noise that made me panic and think it was going to explode. When I asked the "mechanic" which fuse I was looking for he couldn't even figure it out!!! I found the problem MYSELF and fixed it. It took them FIVE HOURS just to get plates on it and run it through inspection (which it shouldnt have passed with the amount of issues it had) He registered the car to HIMSELF yet had me paying for it. When the bank took back there financing because I told them the TRUTH and not the lies he put all over the paperwork he rushed me to try and sign new papers for a new bank. I refused. I requested the down payment.i gave him back. He refused to give me my money back. It took hours of telling him I want my money back and threats of small claims court and actually going to the police station. I WILL be contacting DMV Dept of labor (since none of his employees are legally working there) better business bureau and anyone else I possibly can. This business needs to be shut down before one of his cars actually kills someone!!!

I must say Capital District Auto is my one go to auto repair and sales place. I've purchased two vehicles here: Cadillac Escalade and Mercedes S-Class. I had a rough time with other dealerships in the Albany/Colonie area, many were just waiting my time and looking out for their bottom line whilst forgetting I'm the paying customer. Capital District Auto, however treated me like a priority and dare I say family. The mechanics, office manager and even the owner treated me like an old family friend. I left there grateful and pleasantly surprised with how quick & easy financing was there. I've since then sent over many co-workers and church family over for purchases and repairs. All have come back to me pleased with the work completed and candor of the staff. I can guarantee Capital District Auto has made a customer and friend for life. God Bless Them.

Beware! I purchased a car there and four months later the engine blew. Guy, the alleged owner said he would take care of it and my car is still sitting there 6 weeks later. He didn't respond do my calls or texts. Stay clear of this scam artist.