Consaul Auto Care in Albany
252 Consaul Rd, Albany, NY 12205, United States
About
Consaul Auto Care has proudly served the Capital District for over 30 years, providing trusted auto repair and maintenance in Albany, NY. Our skilled technicians have the training and equipment to diagnose and service domestic and foreign vehicles, including cars, vans, and light trucks. We take pride in offering quality workmanship in a clean, well-lit facility, ensuring every vehicle is properly cared for. From oil changes to engine diagnostics, we handle every job with attention to detail. Customer satisfaction is our top priority, with honest service you can count on. Whether you need routine maintenance or complex repairs, our team is dedicated to getting your vehicle back on the road safely and efficiently.
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Our truck broke down. We had to have it towed. I don’t live in that area so I just picked a place to have it towed to. Chuck called me the next day and told me that it would be a little bit before he could work on my truck because they were so Backed up but a couple days later he called me and told me what was wrong with my truck and told me that he could fix it the next day. We were so thankful that he did that for us so fast I couldn’t have asked for a better customer service and his wife Deb was just as nice. I would recommend this place to anyone you don’t find customer service like that anymore very often. So thank you so much for such a wonderful experience and a fast turnaround. Mr and Mrs Olechowski
Consaul has been servicing my and my girlfriend's car for years now and they are absolutely fantastic. Very fair, they talk to you and try to share knowledge, and their electronic service system that breaks down the service they perform with photos of the problems is great. I absolutely recommend them.
Chuck does a great job of explaining and going over everything he sees and recommends. You receive pictures and notes on all aspects of the job. Great place, I recommend them to anyone who wants good honest service on their vehicles
Brought my civic in for an exhaust replacement. Owners were really nice. I really appreciated the text updates which included the condition of my car and detailed pictures. I thought it would’ve taken a couple days but it was fixed by the end of the same day I had brought it in. I will definitely be going back for any future car work.
Deb and Chuck are professional, knowledgeable and always helpful. Even when they are busy , if you have a car problem, they will try to fit you in. They own the business so the satisfaction of their customers is important to them.
Timely service and excellent explanation of parts and service needed! Chuck and Deb have serviced my vehicles for almost 20 years and have been honest when a vehicle is not worth any more repairs. I still miss my Pilot but rust takes them all away eventually.
Update 9/12/22 The secure key drop off is super easy. Still providing detailed reports of work, issues with vehicles. Good communication, thorough work. They never recommend unnecessary work. Update 4/1/22: They are setting up a secure electronic access key drop off/pick up for established customers. Original: Great service. Detailed report on the cars is sent via messenging. Click "like" if review is helpful.
This place is the best mechanic I’ve ever been to. They have great customer service, take the time to go over everything with you, and take pictures, videos, and detailed notes during a vehicle inspection. I was delightfully surprised by this place. They were not pushy and gave me a fair priced quote for work that needed to be done. This place is definitely my new auto shop.
Chuck and Debbie r Awesome
Just was in for a simple inspection and oil change. Everything was great. Were talking a 87 Vette here and nothing is simple. Great people to do business with.
Excellent service
Great place! They are very friendly and knowledgeable!
Great place for car repair. Very knowledgeable mechanics who care about what they do.
Fair and honest, there is nothing more that you need from a car repair shop. However they are also friendly and timely. We take both of our vehicles here and will continue to!
The team here does great work. Never overselling and always prompt and clean. Communication is great. They show you what needs to be done, share price and schedule and always true to it. Cannot recommend more highly.
A real auto repair shop, not your local hang and bang shop or dealership. This local business has been taking car of my vehicle for four years now, and I feel very confident that you will be very happy with their meticulous work.
I have been going to Consaul Auto for years. The are reliable, honest and do excellent work.
As always, the Consaul Auto team was courteous and professional, and the quality of service was excellent! Thanks Deb and Chuck!
They take good care of my jeep
Excellent information, patience, & explaination about aging car issues. Thank you, especially, during busy times. Theresa D.
I can always trust that I will be treated in a very friendly and fair manner at Consaul Auto. I highly recommend them for your auto needs.
They picked up my vehicle as scheduled. Did maintenance and returned in a timely manner. I highly recommend this company for any services you require to keep your vehicles in top shape.
Extremely happy with Consaul Auto. Chuck and Deb were courteous, professional, and knowledgable throughout the entire service. I will continue to bring my vehicle there for every type of service!
Professional and courteous! They know their stuff!
Went above and beyond. Knew things my previous mechanic didnt
Chuck and Deb are best professional skillmanship and quality courteous service. Have been going here for years could not recomend more highly Services
Efficient and professional service provide; clean shop got me in and out and off to work
I would never go anywhere else. The quality of the work is outstanding and doing business with Deb & Chuck is a pleasure.
I trust Chuck and Deb with all my familys cars.
Happened to need a local garage and so glad I found this one. New my problem already going in. Debbie in the front took fantastic care of me. Took time to explain things that were wrong and what was the most important and what could wait. So pleased how everything was handled and fixed. Highly recommend this shop...NO need to go elsewhere . Vonnie Verruto
Nothing but great things to say about the outstanding service I received. Very quick, very friendly, at a great price.
Outstanding expert service. Chuck and Deb are honest and reliable. I wouldn t go anywhere else.
They do great work in a timely manner. My whole family goes Consaul Auto Care. Also they are very friendly, honest and knowledgeable people.
Everyone was very nice, and I love how they send you picture with information and then call u before they do anything. We will be back with all of our vehicles thank you!!!
The professionalism and courteous nature at Consaul Auto Care is second to none.
Excellent service which is reliable and reasonably priced. Thank you.
Very knowlegble great eye for detail the owner is a hard worker he knows his business you will not go wrong when you take your car or truck hear
We were having a repeated problem with the O2 sensors in our car causing the engine light to come on even after replacing them. Chuck kept investigating until he found a tiny crack in a flexible exhaust pipe that was triggering the O2 sensor. Once that was replaced, we havent had a problem since. We really appreciated Chucks attention to detail and willingness to get the problem solved.
Tip Top Service as usual !!!
Fantastic clean and hard working
Wonderful customer service Very accommodating and helpful I will highly recommend this car care service center.
Great quality service. We always trust them with the our cars. 100% satisfied. We wouldnt go anywhere else.
Have been using Consaul Auto Care for many years. Never been disappointed with their service. Honest people!
They do great work quickly.
Great local automotive shop with competing pricing and fast service.
Im always very satisfied with the service at Consaul Auto. Been going there for years. They know me and my car and always do a good job.
The service at Consaul Auto Care is consistently excellent. They do great work, and Debbie takes great care of her customers.
If you care about your car go see Chuck and Deb at Consaul Auto, if you dont care about your car take it to Monro or Valvoline instead. Youll get what you pay for...
Always excellent service
Deb and Chuck always provides great service. We take all our cars there for all our maintenance needs. Highly recommend to anyone.
Great service .done right the first time.
PLEASE DO NOT USE THIS AUTO SERVICE!!!! If I could give negative stars, I would! Only for Oil change and minor service, but if you need something more involved....RUN! ....Don t walk to another mom and pop mechanic. They do not know what they are doing. Ripped me off on a service....had to keep going back after paying and they could not fix issue...I went to Ruth s and they were able to fix my car first time..should have gone to Ruth s first. CONSAUL AUTO CARE NEVER AGAIN. YOU WASTED MY TIME, ENERGY AND $$$. TRUST ME, IF YOU ARE THINKING ABOUT THIS SHOP, GO ELSEWHERE!!!!!
Best auto repair shop Ive been to. Expert knowledge, timely customer service. Honest and thorough explanation of car status. Detailed video and photographic descriptions of problems. You are lucky if you find this company.
Expert service and great communication. The owner takes time to explain things thoroughly and exhibits a very broad knowledge base. Very nice people to do business with and their pricing is very fair.
Good work...fair price.
Consaul Auto Care fixed it right the first time. Expert service, on time and reasonably priced. Besides that, some of the nicest PEOPLE you will ever find. Dont hesitate to go there.
This is the best friendly shop in the area fantastic people great work an always leave with a smile
My wifes van had an electrical problem that could have been caused by one of several different things. Chuck narrowed it down and said it could be an expensive module (buried behind an interior sidewall panel in the rear cargo area) or merely the connection to it. After getting to the module, he unplugged the connector, reconnected it - and it has worked fine ever since! He saved me a small boatload of money on that module!
I discovered this car repair shop in 2012 and have been going back here ever since. At first it was about the convenience of its location and the fact that its a locally owned mechanic shop. After a few trips, I realized that they actually know what their doing and care about their customers cars more than their wallets. Ive been to many car repair/mechanic shops in the Albany region and havent found a place Id rather drop my car off at.
I have had my Subaru serviced several times by Consaul Auto Care. I am extremely impressed by how competent, honest, thrifty and down to earth both Chuck and Debbie are. My latest car problem was an air conditioner that would not work. From going to forums on line, I became aware at how tricky AC problems on older Subarus can be to diagnose and treat. The dealer immediately said that the problem is always a worn out compressor which would need to be replaced. Having had a great experience with Consaul Auto Care before, I brought the car to Chuck who evaluated the problem, spent time on line researching the potential problems and diagnosed the problem as a bad revolution sensor. He wouldnt guarantee that he was correct, but offered reasonable assurances. He was absolutely correct, replaced the sensor and the AC works perfectly. Instead of a $1800 dealership solution, Chuck fixed the problem for $290($120 for new sensor plus labor). I have no agenda in writing this review other than to express how happy I am with the service I have received and how much I like and enjoy working with Chuck and Debbie. Terrific experiences are a rarity in this world. Consual Auto Care has provided several. I am extremely happy that I found Consaul Auto Care and they will certainly be my go to shop for all of my auto service needs.
After learning that Chuck is the go to guy for all of the local dealers in the area when they get an vehicle they cant fix, and because of a puzzling issue I was having with a truck that Chuck figured out in under an hour, I decided to cut out the middle man and go straight to Chuck from now on. Save time and money! Get your vehicle fixed right the first time at Consaul Auto!.
