Destination Nissan Service & Parts Center in Albany

Best dealer experience. Sales guys are willing to work with you and the service dept. Is top notch.

Very bad experience with there service center you should never go if your love your car

I just wanted to express my gratitude to Mark Lewtshenko who took his time to explain the leasing experience to me. I appreciate his hard work and would definitely recommend him to family and friends.

I called last Saturday for lug nuts and sure enough they had them.. When I got there the gentleman had the lug nuts and the bill all made out.. I can't believe napa didn't have them And AutoZone said we have them when I got there oh we don't have those... Just save your time and money and go to Nissan and get the right parts..

I traded in my car and purchased a used vehicle there. After negotiating the price I came in to sign paperwork and pick up my new car. Unbeknownst to me that the quote that was given to me included a $1800 extended warranty that was never discussed or offered to me. They put in the warranty to make money for the dealer. I was in a hurry when signing the paperwork and failed to notice this warranty charge till the next day. That was my fault. I went back to dealer to discuss this warranty and why wasn’t I given paperwork regarding the warranty? Shocking, the salesman lied and said that he gave it to me. I wanted a copy of warranty and he brought out a photo copy of the warranty but it didn’t have my signature anywhere on it!! I will never set foot in that place again !!! A bunch con artists work there!!!

After being charged a large diagnostic fee to tell me something wasn’t working - which I could have told you for free - I was told that the part and assembly was not covered under warranty. Which is odd because I am paying over $2200 for the gold preferred warranty which proudly states that it covers EVERYTHING (including the issue I am having). So, after 3 vehicles at this place and routinely getting service there, I will never ever be back. To make matters worse, my car was ALL scratched up when it was delivered to me. I couldn’t tell at the time because it was dark but noticed it the next day. They tried to fix it, but let’s be honest, the scratches are still there. They’re everywhere. Roof, door, trunk. It’s such an embarrassment. Don’t even bother trying to talk to them, or to Nissan corporate. That is a road that leads to NOWHERE!

Went to lease a new car. Cameron was a wonderful salesman. Got our payment down to where we wanted it and we will be picking up pout new vehicle same day.

Great customer service.. very clean.. reliable and I'd do business with them again. Thank you for all your help..