Lawtons Automotive in Albany
90 Watervliet Ave #2024, Albany, NY 12206, United States
Business Hours
Services
Photo Gallery
Reviews
Most Mentioned
These guys are great. Quality work at a reasonable price. They fixed my AC on both of my cars at a great rate.
Lawtons put tires on my car today and I am so happy with their work. Very pleasant & knowledgable. Thank you Jerry & Lawtons team! I have found my new "go to" for my vehicle maintenance.
I will try not to make this too lengthy. But I found a diamond amongst the rocks. From the second I called I knew I would be a long time customer. First impression is crucial and they were not only professional but personable, honest and fair. Jerry was absolutely a Saint, listening to my concerns with patience and really wanting to gain an understanding. I'm so grateful for him. I dropped my car off and knew it was in great hands. Now as if that wasn't enough they were fair with their pricing of parts and labor. All of their reviews are accurate. Really a top auto shop. So blessed to have found them and they have a forever customer. I pray their shop always flourishes and is successful. Thank you each and every one of you.
The nicest group of people I’ve ever had the pleasure to deal with in auto repair, Jerry, Cole and the whole crew are just fantastic people, went to them with an issue with my car and had the car fixed and ready for me in just a few hours! Can’t recommend this shop enough, thank you for everything!!
My front axel snapped off of my car while I was driving…I obviously was very distraught and worried. I asked my neighbors where I should bring my car as my family and I didn’t have a mechanic. Someone recommended Lawtons Automotive so I had my car towed there. They were extremely professional. I called them up to ask if I could tow my car there and explained what happened. They knew immediately what happened as the type of car I have is prone to it. I got it towed in around 3 and by 6 they were done. He said I could come pick it up even though they were closed bc he was staying later. Extremely professional, explained everything, great customer service! 10/10 would recommend and me and my family will go here if we ever have problems with our cars!
Lawton's Automotive is number one in my book. Their knowledge and expertise has been great. My experience has always been one of professionalism and I trust the recommendations made for my car. I definitely give a rating of 5. I highly recommended Jerry and his team at Lawton's Automotive.
Jerry has taken care of my last 2 cars & my present car. Jerry is very professional & honest. What I like most about Jerry is he will tell me what I need done right away & what can wait to be done, but to plan on doing it. I feel always safe driving my car after Jerry has worked on it. He also pays attention to the smallest details. I wouldn't go any place else & I recommend him to all my friends. Jerry thanks for keeping me safe.
This was hands down the best experience I've ever had at a mechanic. First you have Tori, who sincerely took the time to get to know what I am calling them for, my truck has a myriad of issues, a long list and she took the time to hear them all. She got me scheduled and on drop off day was a pleasure to work with (side note: I love all the art she surrounds herself with in her office). I was then called by Jerry, who walked me through all of the issues they were able to diagnose and gave me his honest opinion about the truck, as if it was his own. My friend recommended Lawtons to me and now they will be the only ones I recommend and go to for any work.
Jerry and his staff are top notch. Great repairs at fair prices. Best shop in the capital district.
Best garage around!! Both locations
They are very good about getting necessary work done and not looking to tack on money-making extras. If they tell you a repair is necessary, it is.
They dont add on unnecessary repairs like car dealerships wouldnt take my car anywhere else.
I havent had any issues since they fixed my canister purge valve
What a great experience (hard to believe Im saying this about a car auto shop) with Lawtons Automotive. My car broke down Friday and I called the first place that came up on a search near me. Luckily it was Lawtons Automotive. (A shop I had never heard of.) Not only was the owner very friendly and kind when I explained what had happened, he said I could bring my car over and drop it off there, even though he had already closed up for the weekend. He just called me to tell me that he ran all sorts of tests on it, drove it several times and found absolutely nothing wrong with the car. He said hed like to drive it a bit more today to make sure that it was, in fact, not showing any signs of problems and asked if that was ok with me. Car issues are stressful enough anyway, but to have this kind of experience really took a lot of anxiety out of the situation. Thanks Lawtons!
They do great work and are no nonsense.
This was my first experience with Lawton s and they were fantastic to deal with right from the initial phone call! Thank you Jerry for your amazing service, I will be back!
I wouldnt trust my Mustang with anyone else. They are super communicative, well-priced, and fast with their service. Look no other place for your automative repair needs!
Friendly staff,honest people great shops
The best experience with a mechanic Ive ever had. They were polite, timely and honest. Couldnt recommend Lawtons more.
I only wish I could have found this place sooner! I came here for my NYS inspection after a few questionable experiences at a prior auto store. Jerry, the owner, took the time to explain the problem that the previous place described. He even took the time to show me that everything was functioning properly on my front brake at no additional cost. I saved myself over $300 in repairs I didnt need by coming here. Thanks, Lawtons Automotive! Ill be doing all my future car service here and recommending you to all my friends.
great service at a more than great price.
They were so helpful when i dropped my car off via AAA. My car didnt start and i explained everything that i have already attempted to fix it. They knew about the history of the jeep liberty and said that it could be a recalled part or it could be something more internal. Once the car was brought in they did express that they are very busy but somehow they were able to do a diagnostic on it the next day. That took 30 minutes and he had a clear idea of what the targeted issue was. Sadly the issue was something the dealership has to deal with but the were so open and communitive when it came to the whole process. They also dropped the charges for the diagnostic since they couldnt fix it. Overall very sweet people . You can tell they are all a family and that they just want to help others get there vehicles back in order, no funny business, no scamming just good people. :)
Call this place! Ive been looking for an honest shop for a long time. Lawtons is both honest and does the work right. Highly recommend making this your regular shop.
If looking for a mechanic that you can trust, this is the place!
Jerry and his staff are as good as they come! Solid, honest, professional shop, would and have recommended to family and friends, great experience from start to finish!
I have to say to jerry and Veronica,this auto mobile business is the true meaning of a top notch high quality operation! not only does he fix your issue properly and cost efficient but he and she goes above beyond to offer professional advice and many years of experience to save you potential future problems ***** 5 stars 4 sure.... Thanks so much jamie z upstateplumbing heating excavation inc
Jerry is excellent, honest and fair mechanic. Would recommend to all!
Love them! Honest, friendly, straightforward and always do great work at a fair price. Highly recommend.
Best car care in Albany New York. Jerry Lawton is a great asset to our city. Give him your business. And you will be glad you did.
Jerry and his team are amazing super fair prices and quality work and no one else touches my car. The more business you give them the better they get amazing
my family has been going to Lawtons for over 20+ years...Perfection at its best
Everyone was super friendly and helpful. Making time for me while they were extremely busy.
My car was having a weird vibration all the time. My partner took my car here to see if they could diagnose the problem. They said it was the breaks and changed them. The vibration got worse. Took it again, they did the same thing, with the same results. We took my car somewhere else, where they were able to solve the issue. I think they re very sloppy and just want to charge you for something even if they don t know what s wrong with the car.
Lawtons automotive is the best auto shop in albany. Tori is fantastic Jerry is a straight shooter. And Joe is so pleasant. My only critique is there so good there too busy. Worth the wait they have kept my cars running for 5 years.
I just had my car serviced today. Once the car was brought to the shop, I felt comfortable. They called within the hour to discuss what was wrong with the car. They offered cheaper solutions than to replace the parts that needed replacing. They did a fantastic job on the car at half the price of the dealership. Will definitely bring my car back in the future.
I can not recommend Lawtons enough; the staff is super friendly, immensely knowledgeable, and highly skilled. Youll get great, affordable, and timely work done here!
Great service friendly staff
Jerry and Cole and their crew got my vehicle running smooth as butter in quick time. At this family-owned business youll receive professional, amiable, and upfront service from people who clearly know automobiles.
Good work fair process
The only place I trust to handle my vehicles. And I am a mechanic myself. For the things i cant fix, i send to jerry!!
Great people, fair pricing, care about the customer
I give Lawtons Automotive a high recommendation. The people are totally awesome!! The quality of care they do with your vehicle is great!! They walk you through everything and explain in full detail whats wrong what needs to be fixed and what work they have done. Wouldnt take my car to any other mechanic. Thanks Lawtons.
It is the best... Wonderful personality Jerry is as honest they come and a great mechanic. You cant go wrong.
This is by far the most polite and honest automotive establishment I have ever been to. They truly make you feel like family.
Best serviceI in the area
Great honest work your garaunteed to be satisfied with the work so if your looking for an honest mechanic this is the place
Fair and do a great job
Great service, friendly people, honest work and prices.
Gerry Lawton, Cole Lawton, and their staff, do very exceptional work. I highly recommend.
Very Professional: price is right...great PR...very concerned...family man. Not only a good business person..but, a man of. Great integerity.. HATS OFF TO JERRY. Amen
If I could give 6 stars I would. They are reasonable, ALWAYS go out of their way to make it right and get the job done. They do not make people like Jerry and his son Cole anymore. I only bring my vehicles to them and if your not your missing out!!
Great mechanic. If it isnt broken, they wont try to tell me otherwise. Very honest. Very friendly. I never have issues with any work they do. I highly recommend them.
Theyre the most honest car mechanics!
By far the best place Ive ever taken my car very honest people very experienced as far as old muscle cars hands down the only place Ill ever go a recommend anyone the secret in this business is dont rush let them take their time you wont be disappointed if youre in a hurry dont go because you cant rush perfection
Awesome family owned
I dropped my car off on the wrong date they still scheduled the car in and got the work done great people
Ive been a customer for 13 years and have never once had a bad experience. They do quality work at a fair price, and stand behind everything they do. I wont take my car anywhere else.
Great place. Trust this shop they will not steer you wrong.
Great personable professional people and service!
Great service, really easy to schedule an appointment in a timely manner. Everyone inside was really friendly and they finished my oil change with great efficiency! The dogs in the waiting area were very nice, too!
Awesome
Very helpful staff
Jerry Lawton and staff are the best. Honest and competent.
My family has been coming here for years! The owner is very honest and wont sell you something you dont need. Hell tell you if your tires can wait until next visit. If youre uncomfortable with a noise hell check it out and replace just the one part instead of trying to sell you a whole new motor! Its nice to have an honest mechanic! The honesty and integrity is what keeps us coming back. Everyone in my family would highly recommend going here!
They are great have been going to them for 7 years. Always give you all the information to decide on how to proceed with the repairs. Both locations are good.Fair prices, fixed right the first time and nice people.
Always amazing. Best mechanics Ive ever worked with! Fair, informative, flexible. Thank you again and again.
I was referred to Lawton s by a student platform called MASH. I have to say this was the best mechanic experience I have ever had in my life. Lawton s was extremely reasonably priced, quick turn around time, and excellent customer service. I will definitely be taking my car there if I ever run into more problems! Hands down most honest mechanic shop I have dealt with.
Ive been going to Lawtons garage for all my service these guys are honest and do great work at a reasonable price!
What a pleasure to go to. The people are so genuine and honest. What a pleasure to do business with these people.
Excellent! Professionals, at grate prices !!
What a great experience!!! I was referred by many people to Jerry and he exceeded my expectations!!! The front desk was warm and friendly - love the dogs! My 3year old son had a great time in the waiting room with all the toy trucks;)! Jerry was so kind and honest, he sat down and took his time to explain everything to me in detail about my car and the plan to go forward! I highly recommend this place!! Support local businesses and family owned businesses!!!
Great for Fixing Cars
Great, honest and friendly people who do great work. Very glad I know this pace exists!
This place is the BEST!! As a woman it is hard to find a garage that wont take advantage of the fact that I dont know a lot about cars. But I can totally trust Lawtons! They are fast and reasonably priced. They will go above and beyond to help resolve the problem. I recommend them to everyone I know.
Very honest and fair with prices. Very dependable. Nice people.
Honest and fair very nice people you wont find any better in the area
Very friendly and helpful staff who genuinely want to help you and very reasonable rates.
Nice . people great service good fair price
Helpful staff, honest technicians.
Good experience. Jerry is excellent.
Jerry Lawton is the most honest person I know, trust him with my life does everything possible to get the best done for you and keep cost low. highly recommend at least speaking with him about your auto issues.
awesome place. Honest. grate rates. and jerry and the staff will make sure your car gets done. this are dying places .where the mechanics cared about their returning customers. and the mechanic gave you an honest suggestions to your car problem. i been comming to this place for 10 years. no one can beat them. at price and honesty.
I dont really write reviews but I decided to write one today because Im surprised google doesnt have reviews yet of this place. This isnt my first or second time getting great service from Lawtons, but the third time. I have had very bad trust issues with auto mechanics in my 16 years of driving so when I moved to Albany and had my first auto issue, I searched online, went through many reviews, and called out to my friends on Facebook. One of my friends I work with went out of her way to highly recommend this place, and even though there werent many reviews online, I didnt want to be rude so I hesitantly gave it a shot. I had some difficulty making the very first appointment given my busy schedule, but Jerry Lawton got on the phone himself and squeezed me into the nearest time that was best for me. I have since been back for 2 other issues... and Jerry has only charged me.... once. The one time he charged me, it was extremely reasonable for brake and rotor replacement on my 10 year old car which I specifically asked him for. The other two times, I asked him to inspect the car and troubleshoot for loud dangerous sounding noises and wheel/suspension/strut issues and he repaired both times with minimal time. Even though the issues were not major overhauls, they still took time, effort, and know-how to diagnose and fix the problem. I could not believe each time that he simply handed my keys back with a smile and said all fixed and no charge. He also has NEVER made some random recommendation on some next thing to fix. In fact, he has actually told me when it WASNT worth fixing something yet! I am now a loyal customer. You will not find a more honest, friendly, affordable place for quality work. The customer service is out of this world. I will be moving in the near future and I feel bad for the mechanics where I plan on moving because Jerry has set the bar very very high.
