Rayno Automotive Inc. in Albany

We have always had an excellent experience with Rayno Automotive. They have proven to be a very professional and trustworthy place to bring our car - highly recommend them!

Very professional and friendly. The best mechanics around and do not over price or scam like other places.Highly recommend.

Can't not say enough about the honesty and skill of these mechanics. Top notch care with fast reliable service. I was traveling across the country and he got me right back on the road. These guys are worth their weight in gold.

This garage is absolutely incredible! I had a loose spark plug blow out on the highway in Albany (a rare and surprising issue). I was in the middle of a long trip, hundreds of miles from home and from my destination. I chose to have my car towed to Rayno based on it being nearby and the perfect Google reviews. I'm so glad I did! I worked with K.T. in particular, who is the head mechanic/ manager. I explained my situation, and even though they had a lot of business and were backed up for weeks, he prioritized me and had my car fixed just after noon the next day! His expertise allowed him to know to carefully rethread the cylinder without doing anything more invasive than what was needed. K.T. and I went for a test drive, and it drove like new. He even took the time to carefully explain what happened afterward while we were in the office -- he's also a very good and patient teacher and an excellent communicator. I get the impression of complete honesty from him and the entire establishment -- I also spoke with another mechanic briefly and was likewise greeted with warmth and friendliness. I even mentioned the idea of an oil change as long as my car was there, and K.T. pointed out that the oil was still very clean, and it wasn't necessary at that point! To me, that is a signifier of integrity and honesty... he is looking out for the best interest of the customer, when he could have just changed the oil to make a few extra bucks even though it wasn't necessary. The office and shop are also outstandingly clean and well organized. Not being from Albany or knowing the neighborhoods at all, I wasn't sure if I was in a 'safe' location or if I had left my car with a good mechanic when I first broke down -- a harrowing and nerve-wracking experience. I feel *so* very fortunate to have landed my car at Rayno and for having had the pleasure of working with K.T. I was having panic attacks while being stranded in Albany, thinking my trip was totally ruined, my car may be shot, and I'm stranded... K.T. totally saved me -- I felt like I was lifted from despair to deep relief. I was able to finish my trip and my car ran like a top (very well). I can't recommend this shop enough, and whole heartedly endorse K.T. as a mechanic and an individual. Don't hesitate -- bring your car here, even if you have to join a queue and make an appointment for later... Remember, there is a good reason that they are busy -- they are the 'real deal' with high expertise and honest service. Highly recommended -- thanks again K.T.! A+++

Awesome guys. Really worked with me to let me know exactly what my alignment was going to be and has saved me money both times. The sister body shop down the road Colby also has saved me hundreds the first time I went there. Don't go anywhere else!

I may sound biased in this review but I can't take away from the exceptional service I always receive. Along with everyone else I know that has had a positive experience here it's so reassuring to have a place you can leave your vehicle in trusted hands.

Was recommended here by colby auto body. Since I had a good experience with them in the past I decided to try it out. I'll be completely honest when I dropped my car off at night I was sketched out by the location/look of the building. But I'm so glad I gave them a chance. Everyone I have had contact with has been great. The mechanic took time out to really talk with me and they gave me a great estimate and helped me figure out what was a priority to fix on my car first. I needed some extensive work done. My car is great now. The mechanic is honest and really friendly. I already have recommended them to a few friends and dropped my bf's car off for repairs. Honestly it's a secret gem 💎 you won't regret going there.

Colby Collision is one of the most trusted names in auto body repair. Rayno Automotive is the new division of thier mechanical repair. They work on all makes and specialize in foreign vehicle so my Fiat is not a challenge to them. The trust factor is at 100% in their ability to do the work properly and to be fair/honest with me. Just like with Colby Collision, they overview the repair needs and get it done in a timely fashion, with reasonable prices. My only concern by giving this great review, is that I may increase my wait time because others will also find out about this fine repair shop. They earned it.