1904 Western Ave, Albany, NY 12203, United States
Vepa Auto Care is an automobile maintenance and repair shop on Western Ave.
Honest mechanic with reasonable price, just got my tire repaired in 15 mins, now tire working fine without any more air leak, will recommend this shop!
I have been going to this man for over a year and he always treats me with quality care, kindness and honesty. I trust my car with him and that is a huge deal for me. He is a gem.
Very professional honest and fast. Had a flat in the morning, Called to bring it in, and the guy patched it in front of me in 15 mins. I would definitely bring my car here again.
I recently brought my car here since I had a screw in my tire. I was wondering if it could be repaired or not, since it was close to the sidewall. They looked at it and said, "Eh, 50/50." So not a vote of confidence from the get-go. They took the screw out, plugged it up, checked it for leaks and said it wasn't leaking. However, they seemed to be highly skeptical of their own work and not confident in the repair whatsoever. They charged me $20 for the repair, and while I was cashing out I said, "So it will last for a little bit at least?" and he said, "Ehhhh...." I then said, "So I can at least make it home ok?" to which he said, "Ehhhh maybe." I then drove up the road to my place of work, and did not feel secure driving my car knowing how skeptical they were. Once at work, I had help getting the donut on my car, and drove on the donut to another place to get all 4 of my tires replaced. I knew I needed new tires very soon anyway as they were toward the end of their life, so the screw forced my hand to make the purchase now. I showed the service technician the picture of the screw in my tire that I took earlier that morning with my phone, and he said that should have never EVER been attempted to have been repaired and that it was dangerous that they did what they did. The service technician said that it was clearly in the sidewall, and they were shaking their head at the thought that they "repaired it." Certainly the last time I'll ever go to these guys. Wouldn't trust them with anything.
I went there after seeing good reviews from previous customers, but I did not have the best experience. I went there for an oil change and state inspection for a used vehicle that I bought from out of state seller. The mechanic found out that my vehicle needed some work and told me that it would cost $800 for everything. He ended up charging me $800 plus inspection plus a 3% credit card fee that I was not told in advance. I ended up paying close to $900. The whole ordeal did not seem very upfront and honest to me. I wish the mechanic had told me that it would cost me $800 plus inspection plus tax and a 3% charge if I paid by credit card, so I could have stopped by a bank and may have withdrawn some cash. He told me $800 for everything which I assumed included EVERYTHING. I may never go back there due to a lack of honesty.
They took our car in over the weekend without an appointment and promptly fixed it. Fantastic experience! Great people and great work, would definitely recommend and return here
Super happy with our experience here!! 👍We were careful to purchase a vehicle to keep our family safe and knew this was the right place! All vehicles are properly maintained before going on the lot for sale. We will return for future maintenance and possible car purchase!! We are very happy!
Called and then showed up right after I had unexpected brake issues and they had my car out of there within 24 hours. Great service and friendly people with a hometown vibe. 2 months later brakes are still on point. Will definitely return next time I'm having any car issues.
Patrik quickly resolved the issue and he is a gentleman!
Finally an honest auto care facility! Its been a long time that I could say I throughly trust the person working on my car- if youre looking for auto care the way it used to be- this is the place to go!!! Thank you Vepa!!
honest mechanic.. recommend
Quick service fixing a leaking tire.
Outstanding service and reasonable pricing each time!
Very friendly
Very calm and friendly mechanic, went to him unannounced and had to go somewhere, he dropped me to my location and did my brakes within 2 hours. Would recommend
Peter the owner & head mechanic can fix anything! In addition he is an honest priced mechanic which is hard to find. I will continue to have our vehicles fixed at VEPA!!
I got my car just to replace my battery. He charged me for about 200 bucks. When I left I found that the strip used to fix the battery was not fixed at all.
The only place we bring our family vehicles. Doug always provides great service and is reasonably priced. Highly recommended.
Great service. The owner is very friendly and the prices are extremely reasonable.
The owner and his mechanic are great to work with and never upsell me. He is the most honest I have ever met.
Always, always fair. Extremely knowledgeable and courteous service. I ve been a customer for a number of years.
I keep coming back because this is the most honest group of mechanics ever. They will not tell you you need unnecessary service. The dealers actually did so, after these guys did the same work. Fuccillo VW are scammers.
This place is great. I never got the sense that Doug was anything other than honest with me. Doug didnt try to upsell me on anything that wasnt necessary.
Good, quality work and very fair prices
The BEST, most HONEST mechanic Ive ever met and have had. Explains whats wrong in detail, the first time I came to this shop I got an oil and then a transmission fluid change, Doug explained to me what type of fluids he put in my car, why and answered all my questions. VERY knowledgeable and professional. Would HIGHLY recommend, every single time.
Ive been a customer for 18 years. I have always had excellent service. Honest and reliable!!
Great rates, customer service, timely work, and no unessecary bs. Great business all around for your auto care needs!
They take care of you.
Honest people
Ive brought four different vehicles, including a classic Lincoln, here for various repairs over the past few years. Ive always been treated with professionalism and courtesy and the quality of work is excellent. Not once have they tried to upsell me and the chief mechanic is great at explaining whats going on with my cars. Highly recommended.