Watkins Spring Co in Albany

368 Central Ave, Albany, NY 12206, United States

★★★★★
(67 reviews)
Specialties: Auto spring shop
Website
watkinsspring.com
Address
368 Central Ave, Albany, NY 12206, United States
Plus Code
M68F+GX Albany, New York, USA
Time Zone
America/New_York

Business Hours

Monday
7 am–4 pm
Tuesday
7 am–4 pm
Wednesday
7 am–4 pm
Thursday
7 am–4 pm
Friday
7 am–4 pm
Saturday
Closed
Sunday
Closed

Services

Service options
In-store pick-up
Accessibility
Wheelchair-accessible car park
Offerings
Oil change
Amenities
Mechanic
Planning
Appointments recommended
Payments
Credit cards Debit cards NFC mobile payments Credit cards

Reviews

4.5
★★★★★
67 reviews

Most Mentioned

truck (8) priced (8) feeling (4) mechanics (4) fair (3) job (3)
5 stars
51
4 stars
10
3 stars
1
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1
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★★★★★
March 1, 2025

What an amazing business. So friendly and helpful. My truck needed a leaf spring. There happened to be an opening in the schedule so I was able to get it in the next day. Easy to get to and a nice location. Great communication, fast service, and fair prices. Thank you so much

★★★★★
January 21, 2025

Anything suspension related. They went above and beyond to schedule me in a way that meant my truck was never down. They do great work at a fair price, but their customer support is priceless!

★★★★★
January 13, 2025

The Tahoe now drives like a ner truck!! Good job!! Prices a reasonable!

★★★★★
July 25, 2024

This place is an Albany Institution. They did a great job for me and everything they said it would be was exactly what I got.I really enjoyed meeting everyone there too.Just a pleasurable experience all around.Thank you all!

June 21, 2024

Driving our vehicle recklessly down the street as we were sitting outside and also left lug nuts loose on the front passenger tire. Would not recommend anyone leave there vehicle there unattended!

★★★★★
September 14, 2021

Watkins is very busy with its very specialized and advanced services. Everyone is feeling the shortage of labor in the workforce and Watkins was the only place I could locate with the ability to perform the service one of my fleet trucks needed. I had to wait for an appointment, but the work was done quickly, and was very reasonably priced. Now my truck is safe and back on the road.

★★★★★
October 19, 2018

It's very hard to find an honest/skilled and fair mechanic nowadays. This place is excellent and has awesome customer service, but most importantly they are honest! Recommend for all ranges of vehicles. Their shop is primarily heavy-duty truck work.

★★★★★
February 20, 2018

Our family has been coming here for years. I am on my third vehicle with this garage. Watkins always does good work and has fair prices. Had something that seemed major with my vehicle that ended up being ice buildup in the front end. They were honest that was the only issue when I believe somewhere else would have capitalized on the situation. I really appreciated that honesty and will continue to give them my business.

★★★★
Verified Reviewer
March 19, 2023

Needed spring bolts. I showed up , they made them in 15 min and I was on my way. Good place

★★★★★
March 19, 2022

Everything was done Great I just moved from Watkins Spring shop like I got a new pickup truck. Awesome !.. Especially to Mike , who was taken care about my Suzuki Equator pickup truck!.. Definitely recommend this place for all my friends and family members !... Thanks again guys

★★
Verified Reviewer
March 19, 2022

Im still not sure about Watkins. Its my first time being here for breaks and rotors that was newly put on but not by them, but was giving my vehicle this vibrating feeling. Anyway Watkins says the tires were torqued too tight, of which I had already had my suspension. However Watkins charge me around eighty plus dollars, but Im still feeling the vibration. So yes I am not sure what they did.

★★★★★
March 19, 2022

Best Spring Shop in the area! Great and fast service!

★★★★★
Verified Reviewer
March 19, 2022

Just good all around people and quality products.

★★★★★
Verified Reviewer
March 19, 2022

Best place to get a alignment in Albany. Real pros.

★★★★★
March 19, 2021

Best alignment place in Capital region. Skilled and knowledgeable employees

★★★★★
Verified Reviewer
March 19, 2021

Very honest mechanics

★★★★★
Verified Reviewer
March 19, 2021

I GOT A GOOD FEELING ABOUT THIS STORE. HAD SOME HELP WITH MY COIL SPRINGS DONE SOME YEARS AGO.

★★★★★
Verified Reviewer
March 19, 2021

Been in business 75 years

★★★★★
Verified Reviewer
March 19, 2021

Saved me from a 2 month wait on a spring backorder. Made them right up

★★★★★
Verified Reviewer
March 19, 2021

They were fair priced ,high quality work, very accommodating to my time needs. I would 100% recommend them and go back. Good people..

★★★★★
March 19, 2021

Parts department is great and stocked. Great customer service!

★★★★
Verified Reviewer
March 19, 2020

Great service

★★★★★
Verified Reviewer
March 19, 2020

This is an excellent place. Hands down. Family business. Give them your money

★★★★★
March 19, 2020

Great place, knowledgeable, quick & friendly

March 19, 2020

Shady!! I brought my truck here for an insurance job , truck was in a low speed accident. Watkins inspected the truck and told the insurance adjuster that it needed a new rear axel. Come to find out the frame in 2off square . Watkins did shady fabrication work to fit the axel without notifying me . 8 months later I still have a truck that doesnt drive straight. . I feel as if they took advantage of a young business owner

★★★★★
Verified Reviewer
March 19, 2020

Always great service!

★★★★★
March 19, 2019

I took my motor home in for some spring work and they did an excellent job for me. They kept me informed and ans. all my questions, in person and on the phone.

★★★★★
Verified Reviewer
March 19, 2019

Excellent service for great work. They just do the job right. Ive been here a few times and have had a great experience. Family and friends have, too. A trustworthy place to take your car.

★★★★★
Verified Reviewer
March 19, 2019

Great stock of parts

★★★★★
Verified Reviewer
March 19, 2019

Always great service

★★★★★
Verified Reviewer
March 19, 2019

these guys fix my truck in 2 hours when another repair shop said they would take a week to get the parts and cost 5 times as much!

★★★★
Verified Reviewer
March 19, 2019

These guys are the real deal, the professionals that even the mechanics go to

★★★★★
March 19, 2019

Very good and I will recommend anyone for their services.

★★★★★
March 19, 2019

These guys are nothing but professional, honest, and polite. Something extremely hard to find in that line of work. I went to them on a recommendation and couldn t be happier. The cost came out to less then half of what I was quoted at mavis and based of impression I don t think you will get such a high class crew of mechanics elsewhere. Almost looking forward to the next time something breaks to use these guys again.

Verified Reviewer
March 19, 2018

these guys are old out dated alignment techs. Advertise they do lowered vehicles but dont really know how. Couldnt align a car with front adjustable tie rods and rear lower adjustable control arms and just state they got it as best as they can and when taken to another shop showed they never even tried to adjust either. When you question then they get all frustrated because your ? their old asses . THESE GUYS ARE RUDE AND THEIR TRAINING IS OUTDATED CUSTOMER SERVICE SUCKS DONT WASTE YOUR TIME OR MONEY VISITING THIS ESTABLISHMENT IS THROWING AWAY MONEY

★★★★★
March 19, 2018

There is a reason why this place has been around a 100 years.

★★★★★
Verified Reviewer
March 19, 2017

Excellent business to work with. They were very supportive and knowledgeable.