European Repairs, Inc. in Albany

The best BMW mechanic around. I would highly recommend them for BMW and other European cars.

Excellent service, great people

My go to spot for my e60 problems.

Expert mechanic, and friendly service. I had Thermostat replaced two years ago, cooling/engine still purring like a cat

Brought my GLE 350 in for brakes & rotors. The price was acceptable, the work and interaction was professional and the work was done in a timely manner

Always great work and always a great price

If u care about your car this is the only shop in the area to go, Oleg is a master at what he does, uses the best parts and always goes above and beyond to help me out with problems on all of my vehicles.

They diagnosed the problem with my car and had it repaired in 24 hours,fast And friendly service!

Good quality work, fair deal. Would recommend

My engine went out and needed to be replaced on my Audi Q5 after 1 year of owning the vehicle. What a stressful moment. Took it to one repair car shop and the quoted price to fix was very disheartening and not affordable for me, even with a warranty. After a few calls around someone referred me to European Repair. After speaking to someone and getting a quoted price a smile came back on my face. (Who wants to be making car payments on a car they cant afford to get fixed) I gave them my warranty information and they handle everything for me. What a load off my shoulders. By now you can tell my experience was great and I would highly recommend this auto repair shop. Thanks European Repair for getting my car back on the road.

my first experience was excellent...a re-charge of my air conditioning system done on time, as promised, for only $185. next i asked for an estimate to have further work done and the estimate was HIGHER THAN THE DEALER PRICE. i requested a second estimate using aftermarket parts, and the second estimate was STILL HIGHER THAN ALL OTHER COMPETING ESTIMATES I RECEIVED FROM OTHER REPAIR SHOPS. you cant compete with the dealer/competition charging these kind of prices.

They respond fast and do amazing work

Excellent service no problem every time I had anything done going to be going back shortly. Need some work done best place to have your foreign vehicle service. Don t even think about going anywhere else.

Poor customer service! They never answer the phone. They tell you to text a different number, then never get a response when you do text a message. Simply wanted to get a service B done on my Mercedes.

They can do porsche.

Have a 2005 BMW 645. Brought in for an oil change, NYS inspection as well as an overall systems check. Price was fair and systems check was complete with suggestions for things to keep an eye on and projected costs. Both mechanics and support staff were very professional. Will use again. Services

Horrible Horrible!! Fake fixes at full price!! Horrible mechanic!! He told me HE DRIVES YALL CARs THROUGH ALBANY BECAUSE HE KNOWS YALL CANT AFFORD TO PAY FOR THEM!! HORRIBLE, ALL THE PERSONAL REVIEWS I HEARD AT THE VARIOUS AUTO PARTS, ADVANCED Autos all day the same thing about EUROPEAN AUTO!! THEY ARE HORRIBLE AT SERVICE, MECHANICALLY AND PROFESSIONALLY!! There scam is warranty, when the fix breaks down in 90 days and you bring back for everything thats under warranty, because thats the only thing that went wrong (what they fixed) you have a bill for another 1000 and that work is not under warranty!! F.O.H.!! I noticed that a lot of your white customers walk happier than your back customers!! YOUR MECHANIC IS DEFINITELY RACIST!!

Super flexible, and competitive. Great spot to being your German car for service.

Really great place. Trustworthy, reliable and fairly priced. I wont bring my car anywhere else at this point.

I like

I would advise you to consider other options as this establishment may not be reputable and could potentially engage in fraudulent activities.

Wonderfull, professional work & prices that will make you happier than dealership costs!

UPDATE April 2022: Reduced from 5 Stars to 1 Star. I can no longer recommend this business. Ill keep this review to the facts: Brought my E9x BMW in for an oscillating vibration from right rear wheel. Get a text the next day from Marina stating the vehicle would not start. She quoted $1,350+ tax to replace the starter motor. No mention of the vibration issue... When pressed, Marina stated the rear brakes needed to be replaced (pads & rotors). Problem is, the rear brakes were recently replaced.... oops. Caught in a lie. Marinas story kept changing as I pressed her on the issue. Too sketchy. Showed up in person the following day to have the vehicle removed from European Repairs and towed to a competent, trustworthy independent BMW shop. Long story short, the competent BMW mechanic diagnosed the starting issue as a faulty engine ground cable. Total cost of repair (tax included), just over $200. As for the rear brakes? Parking brake needed adjustment and RR caliper was intermittently sticking. European Repairs is no longer a trustworthy place to do business. Marina lacks any semblance of integrity and will lie to your face. If youve made it this far, do yourself a favor: take your vehicle elsewhere. ---------------------------------------------------------------------------------------------------------------------- I have brought my vehicles to European Repairs on several occasions, and couldn t be happier with the service I experienced and the quality of work. The techs will personally speak to you regarding the work they are performing. They will also seek your input when applicable, so that the job is done to your expectations. Perhaps the best thing I can say about European Repairs is this: I bought my 12 VW GLI in to this shop a few years back, after it started throwing a code when just outside of the factory powertrain warranty. The techs did a scan, and found the problem. After reviewing available literature from VW, they advised me to take it to a VW dealer, as VW had issued a TSB for the problem, and the repairs would be covered under warranty by VW! Such honesty deserves commendation! Your Euro will be in good hands with Oleg and his staff!

Master technician what more can you say. he can definitely fix it no matter what kind of car

They kept postponing the appointment and in the end no response.

Easy to book, dependable, helpful, reasonable prices. My dad has been using them for years and as soon as I bought my car, recommended them to me. They are exceedingly patient with my car naive self. I won t go anywhere else!!

Clean work the owner can become difficult to work with

Great experience for my Mercedes Benz. Oleg and Marina always take great care of my car and I. Highly recommend.

Definitely recommend, customer service is great. Constantly in contact with how repairs were coming along. Got me In fairly quick, parts took a day to get had my car back next day.

Great people, great service and reasonable prices

After going here for a year, I started noticing a trend of always going there for one thing and oddly enough there s 1 or 2 more things wrong. It wasn t until my $21 inspection until I realized i was being taken for someone without car knowledge. Not after not getting a call or text for rotors and having to pay an extra $500, than i suspected for a front brake job. It took me expecting to pay $21 for an inspection, the tints are no problem to remove but to say i need 2 new front tires on a 4wd car to pass my inspection is ridiculous. Said the inside of the tire is wearing more than the outside and the back tires were okay and i needed an alignment. Didnt believe a word and i told them I needed a second opinion. Due to this not being my daily driver and i spent a lot of money last year it wasn t adding up. Thankfully i had an appointment with the official dealer at Keeler for a recall and not only were all tires the same tread wear, they gave me specific measurements which was opposite what i was told from European Auto. I do need an alignment thats the only thing that was right but it wouldnt of stopped me form passing inspection Keeler brought to my attention i needed a new driver belt and ac belt due to it being frayed which was never brought to my attention. Could ve ended in engine damage but i bet Euro Auto would ve loved that. Every dollar i would ve shelled to them. I will spend gladly my hard earned money (almost a fill up more) at Keeler instead of the unfortunate overcharges i have dealt with in the past with European Auto. Ashamed that I referred you to my friends to get the same treatment. Go to Keeler or South of Albany if you want integrity, and respect.

Love this place, Oleg has been taking care of my car for years. Very trustworthy and Hard working.Couldent ask for a better mechanic.

Extremely affordable & knowledgeable with a very professional and friendly staff. Absolutely nothing beats that! Id give you 10 starts if I could! Thank you so much for fixing my Mercedes!

The girl in the office was extremely helpful and nice! Thank you

I went there to get my car fixed and they made it even worse and told me I have to pay it and than I left and had a screw in my tire and they said it was from before and like they couldn t even say I m sorry and etc. mind you that I just paid 2,330$ and this is the service I get and customer appreciation.

Excellent service, customer service and pricing.

My names tom and I like the snacks

Hi My Name is Tom and they fixed my Harley Davidson and i from Kentucky I damn near shit my self when driv that sum beech. They put a racing engine in that sum beech. And yall they they flip lawnmower to racing mowers.

Cost effective and proper service on our BMW.

Great service all around. Timely fashion.

A family run business with a complete knowledge of foreign car repair at a fair price and kind concern for their customers.

Only place i take my foreign vehicles. Very great people!!

I have found my shop for my mini! Everyone knows European cars cost a ton to fix, so it s really important to have a mechanic that you trust. Oleg and Maria where recommended to me by a friend, and now I recommend them to my friends! They are honest, wonderful to deal with, and good at what they do.

I ve been around mechanics and garages since I was a kid and this is a very fair and honest establishment that knows how to fix cars well. No BS, no racking up a bill. I go there for all maintenance and repairs. They even washed my car after they had it for a few days while doing a major repair. If you have a German car don t go to a regular mechanic. You need experts like these guys that know what they re doing and will fix it right the first time. Highly recommended!

I found this place by chance after having a very terrible experience with the local BMW repair shop. The service guys as well as the young lady in the office are very professional, courteous and kind. European Auto went above and beyond what they had to do for me and thats something you just dont get today not even from the big names. Service was exceptional and so was my whole experience in dealing with them. I would recommend anyone who has a German vehicle and wishes to not break the bank go here before you go anywhere else. If I could give more than 5 stars I definitely will. Honestly and truthfully no disappointments.

Imagine a mechanic that actually knows what they re doing. European repairs is exactly that. Wouldn t bring my vehicles anywhere else period!

Thought they were good..come to find out .they got me on few parts and Prices.. definitely will never get my business

When it comes to finding a good mechanic that knows his stuff and doesnt pull you around, Oleg is the man! His knowledge of euro cars is amazing! If something goes wrong with your car Marina can get you fast! If you ever buy a used car or looking at a used car, have them look at it. A year ago I bought a used BMW X1 and took it European rapiers and found out the dealer fail to mention the car needed new brakes. When I confronted the dealer with this information they were forced to put new brakes on for free. Also if you buy the parts you want for your car, Oleg will install them. That is one thing most places wont do. Last but not least they tell you what needs to be done now vs what can be done later. It doesnt feel like they are trying to take advantage of you, that is so rare to find these days.

I highly recommend doing business with European Repairs. I have been a satisfied customer for years. They are extremely friendly, professional, hard working and just overall top notch. They always provide outstanding service, excellent prices, great advice and quick turnaround.

Outstanding customer service, very attentive to a customers needs and wishes! They will be doing ALL work on my Mercedes from now on!

Oleg and Marina have always been fair and willing to work through issues that may not be straightforward for very reasonable diagnostic and hourly rates. If you want an honest assessment or second opinion, they will provide just that. Highly recommended from personal experiences.

Great work! Ive had my car service there twice with excellent results. Dealerships diagnose well bc the machine does it but their work is often lacking, as they have 1 or 2 good and 10 not so good mechanics. European seems to have all good ones and for a better price.

I have been working with European Repairs for many years going back to when they first opened. Thorough, professional and quality service is what I have become accustomed to working with them. They do it right the first time with no shortcuts.

The Staff were friendly, explained what the issue was with my x5. They repaired my vehicle very quickly to my surprise. I anticipated a longer repair time. The price was fair as well. Overall Satisfied!

Got referred to here by mechanic who called ahead about coding abs module. Soon as I walked in I was treated like I knew nothing and was told I that the part is plug and play. Mercedes website states it needs to be coded. After proceeded to tell me he won t work on my car and that if my mechanic knew everything why he didn t do it. Then tells me he won t work and my car yelling at me. Craziest experience I ve ever had at a mechanic shop. I would not recommend this shop to anyone.

Good at fixing foreign cars

Hands down the best place in the Hudson Valley/Albany and its environs for getting your European auto repaired. They keep My 1999 BMW Z3 running like a newborn baby. Don t even think of going somewhere else. Reliable responsible and in my humble opinion very reasonably priced for the highest quality work around.

The folks at E.R., Inc. are fabulous. Easy to communicate with. Knowledgable. Extremely fair priced. I wish they were a little closer to my home, but well worth the drive to see them.

They can fix anything

Ive been taking vehicles to European Repairs for 5 years. Ive received nothing but great customer service and a clear explanation of the repair work needed. Oleg is great!

Quick repairs good prices

Theyve been servicing my BMWs for years. Honest repairs and its done right the first time!

Horrible service and a rip off will never visit or recommend ever again do yourself a favor and run car sat for months with excuses and excuses 6000.00 later And still could not fix the issue horrible situation on multiple occasions

Excellent experience. Knowledgeable people - excellent customer service and fair hourly rate. Would highly recommend.

He is efficient and knows his European autos.

Very friendly staff, and they were able to fix my car quickly while we were on vacation

I had my car towed there, when I called I got no answer & I was not able to leave a msg because there phone is not set up to leave a message. When I called again to tell them I was not getting the car fixed, that I was having it towed out of there Maria said ok, but you have a bill. I said fine tell me how much & I will pay it now. She said that the bill was not ready!!! I said call me back when you have it. Mean while the tow truck hot there & they would not release the car because the bill was not paid.... I tried paying it. It took from 8:15 a.m. to 3:30 p.m. to finally get my out of there. The office is not organized or efficient & Oleg tried telling me three were many things wrong with the car when the ONLY thing wrong is it needs a new alternator. I WOULD NEVER go back there!!!

Deisal fuel was accedently put in my Mercedes Benz 300 fuel tank and I actually drove from Rensselaerville New York to Albany .My car died when I arrived in Albany.I was in a complete panic and the police officers at the courthouse as well as the towing company told me to contact European Repairs.I did not arrive until nearly 5 at closing .Marina and Otto took immediate hold of my serious situation .They were closing,I had never been there before and they took care of me as if I were the governor .I was sure it was over for my Benz .Marina calmed me down and said she would call tomorrow morning ,she did .They had completely removed the fuel tank ,sent for new spark plugs ,washed the engine and it started! This was accomplished by 1:00pm the next day .Aside from the fact no one believes this story so I show them the receipt,and that my Mercedes 300 ran after driving it on deisal (it really did,not great but it got there )they saved my car and life that day .When I arrived Marina had shown me the spark plugs and all of the deisal in trays plus they had to send for new spark plugs .These re the most amazing and technically gifted individual aside from doing g something do extrodinary for a person whom they had never serviced before .I will not even go into the complete fairness of there price .I would never allow anyone else to service my car .They are the best there is .Jeanne-Marie Lusk

I tow many repeat customers to Oleg and recommend anybody who is looking to go outside of a European dealership to him

Had work done, The office manager MARINA is a nightmare, and a snake. Spent thousands there until they mounted a set of BBS wheels didnt take the TPS sensors out and had to be remounted by Mavis, And didnt want to refund 50 dollars for their error. CUSTOMER SERVICE SUCKS AND THEY ARE SO SLOW TAKES WEEKS TO GET WORK DONE.

Horrific!!!! Charged me a sudden diagnostic fee of $100. The shop was recommended to me by a reputatble shop in the area who had already diagnosed the problem. The other shop said Euro auto could possible save me money. They quoted me double what my friendly shop told me and expected 100 to do so! I explained that I already knew what was wrong and I was coming from a shop who highly reccommended them. In fact, the other shop said they had a great working relationship with European auto. She said, read the sign on the door, $100 diagnostic fee . You mean, the sign in your office that I did not enter until I went to get my keys? Prices are very similar to the dealership and customer service is abysmal. I called back and she said they do not do refunds. I threw my money away to find out what I already knew, and from a shop that reccomnended them with a friendly working relationship! Can t say enough about how awful the service is. I vow to redirect anyone looking for foreign car service far far away from this atrocious garage. You say I requested a full diagnostic, ha! I ve brought the vehicle to two other reputable shops in the area and that phrase was never uttered and I was NEVER charged for a skilled mechanic to look at my vehicle. I would never have even called your shop had my mechanic not recommended oleg. When I called that shop back, they were shocked at how you treated me. It never occurred to you that you may inform your customers of a diagnostic fee? Maybe they would not like you to work on their vehicle after they get a taste of your service. Now you insult me by saying if I can t afford to throw my money in the garbage by allowing you to steal it from me then I shouldn t drive a mercedes? I see, you must only approve of a certain level of wealth as it pertains to your clientele. Unprofessional and elitist, please...tell us more about your shop!

Highly recommended, all my foreign vehicles go to European repairs and come back fixed correctly wouldn t bring them anywhere else.

Oleg is very knowledgeable and clearly takes pride in his work. Head and shoulders above the poor workmanship and service offerred at local import dealers. Cheaper as well!!

I have had two cars serviced here, a Mini Cooper and a BMW. The service is always performed quickly, correctly and at extremely reasonable prices. As long as I have vehicles that European Repairs work on (i.e.German or German owned), I will keep giving them my business.

Very responsive and decent pricing. quality work

Only place I will bring my BMW!! They are thorough and have very reasonable rates. I first brought my car there for a software update, which they charged HALF of what one dealer quoted and almost a third of another.

Dissapointed when I found out my plugs coils struts and engine seals were never replaced as I was billed and I paid for the their full hr labor rate, Stay away *They did a good job with window regulators. Now unsure if they ever changed my oil & filters Would not go back

European Repairs I have done business with for approximately six years. The owners, Oleg and Marina, go above and beyond to ensure that my vehicle is well taken care of using OEM parts. AND they make sure I can drop my vehicle off with convenience of driving me to work. They have earned my trust and business. P.S. I have purchased a second vehicle and will be scheduling a visit with them to get my new vechicle on board with an excellent maintenance program!

Great people, great service, great value. Experienced on high end vehicles and will give it to you straight. Great place to go when youre frustrated with your dealer and/or out of warranty!

Excellent shop, very fairly priced. Oleg knows his way around all German cars as well as anyone. No glitz or white gloves, just competent work by an honest guy. Highly recommended.

Car was repaired correctly

Best place to go for your car needs. Oleg & Marina ate up front & honest. They tell you exactly what tge problem is & what is needed to repair it. They not only tell you, but show you whatever the problem is with your car.

Good price on the labor rate and decent work. Their address is really 32 Rawson St.