Hoffman Car Wash in Albany

590 Central Ave, Albany, NY 12206, United States

★★★★☆
(318 reviews)
Specialties: Car wash

About

Hoffman Car Wash, along with its customer-focused professional team members, has been a leader in the car care industry since 1965. Family-owned and operated, Hoffman Car Wash has locations throughout the Capital Region, Binghamton, Hudson Valley, Mohawk Valley, and Southern Adirondacks.

Website
hoffmancarwash.com
Address
590 Central Ave, Albany, NY 12206, United States
Plus Code
M6C9+Q7 Albany, New York, USA
Time Zone
America/New_York

Business Hours

Monday
8 am–7 pm
Tuesday
8 am–7 pm
Wednesday
8 am–7 pm
Thursday
8 am–7 pm
Friday
8 am–7 pm
Saturday
7:30 am–7 pm
Sunday
8 am–6 pm

Services

Payments
Debit cards Credit cards

Reviews

4.0
★★★★☆
318 reviews

Most Mentioned

price (19) vacuum (15) pay (8) drive (7) efficient (6) job (4) deals (3) hands (3) cash (2) credit (2)
5 stars
167
4 stars
68
3 stars
41
2 stars
12
1 stars
30
March 12, 2025

I recently visited this Albany car wash location, and it was a stark contrast to my previous experience at the airport location. While the airport facility impressed me with its friendly, helpful staff and even provided useful tips about pet tools, this Albany branch was a different story. The facility felt rundown and unprofessional, and I was treated with little respect as a customer. The location is noticeably smaller than others I’ve seen around Albany, situated in a sketchy neighborhood, and the service quality was severely lacking. For example, the vacuum system barely worked—I could hardly get any pressure. Overall, I’m extremely frustrated by this experience and will not be returning. I expected better quality and service, and I’m left wanting a refund for the poor treatment and subpar service.

February 15, 2025

Sometimes they close early, like today also they close 6 pm .. They should close 7 pm.. For new customers they should mention another line .. very slow work..

★★★★★
February 7, 2025

Best car wash value for your money! Friendly staff and great service!

★★★★★
February 4, 2025

Hoffman's is ok...its like one out of maybe three carwashes in this one horse town. I guess it will have to do. No hand wash places up here...which sucks.

December 17, 2024

Just signed up with them less than a week ago. So far all I have received has been terrible customer service specially from the staff working at the 590 Central Ave location in Albany, NY.

★★★★★
December 1, 2024

Cleanest car on my block. Inside and out for one low monthly price I can wash my car whenever I want at any location

★★★★★
August 28, 2024

Love the carwash and the people that are in there. It's like a little quick get away for the few mins spent going through...and my car is always seeming to be dirty...thanks car wash for making my life so much easier and better 💗 🚗

August 2, 2023

I paid $20 for ultimate cash wash option and it’s just Exterior wash which is so expensive. It doesn’t include free vacuum (every Hoffman car wash). Vacuum service is $2 for 8 minutes and $4 for carpet clean plus vacuum, firstly so expensive and secondly annoying that they only take quarters and no credit card. Who carries cash these days? I don’t see cleaning solutions or cleaning cloths anywhere to use. And definitely didn’t do great job cleaning exterior.

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★★★★★
Verified Reviewer
February 26, 2025

Most convenient location.

★★★★★
Verified Reviewer
January 19, 2025

Always good wash!

★★★★★
January 19, 2025

Nice place I loved it

★★★★
Verified Reviewer
October 19, 2024

The wash was great but you have to pay for the mediocre vacuums

September 19, 2024

Customers service needs improvement. Five cars went into the car wash before me from the right. When it was my turn to go in from the right the attendent , gestures for me to turn around and come in from the left. At that point I will take me business elsewhere.

★★★★★
September 19, 2024

Easy-Peasy

★★★★★
Verified Reviewer
June 19, 2024

Courteous and always cleans to perfection best car wash in Albany hands down!

★★★★
Verified Reviewer
May 19, 2024

A decent car wash with working vaccums.

Verified Reviewer
April 19, 2024

I tried handing my cash to the guy, he insisted that if I paid the same amount by card, my next wash within 30 days was free - a promotion they were doing. Obviously I should have been more suspicious. Firstly, it wasnt the same amount, it was $1.50 more. Not the biggest deal, but a month later I get a charge on my card for twice as much. They had signed me up for the recurring charge without asking me. To their credit, they did refund me without too much trouble, but the guy on the phone framed it as a one time courtesy rather than we apologize. Never hand over your card to these guys unless you specifically intend to sign up for their plan. In any event, I wont be going here for my washes any longer.

★★★★★
Verified Reviewer
March 19, 2024

Machine was quite fancy, but price was not very cheap.

★★★★★
Verified Reviewer
March 19, 2024

I been going here for years and the kids thats working there today has the best customer service care. The very polite and efficient with their work.

★★★★★
March 19, 2024

They got me in and out fast, and had great customer service skills

★★★★
Verified Reviewer
March 19, 2024

Does the job just as all the rest do. I get the base unlimited as I feel the higher tiers are just a waste of money (not sure how well spraying wax down and then washing it right off works toward a lasting protective shine). The wheels don t get cleaned all that well, but then again maybe I m not paying for the upgraded package? Either way $30 a month for unlimited washes is worth it enough and this is a decent place to get a wash. Recommend

★★★★
Verified Reviewer
March 19, 2024

The guys work hard. The back end office is the ones who screw up all of the unlimited memberships. Then they never get back to you. Throw the people washing the cars a tip.

★★★★★
Verified Reviewer
March 19, 2024

Great job my car always sparkles. Actually seems to drive smoothly after I leave

★★
March 19, 2024

Whole front of car was still dirty

★★★★★
Verified Reviewer
March 19, 2024

In short, its a old school carwash. It has brushes and was a longer pass through the wash itself. I will be back at some point. Its not real convenient for me. Its located in Albany, but it will be a nice place for a wash every so often.

★★★
Verified Reviewer
March 19, 2024

I was able to pull in and use the self service vacuum for $2- coins only. They have a coin exchange machine on the premises. The vacuum midkey got everything but there were some places I wish I had an extended piece to reach. I also wish it had more suction power. The exterior car wash is $14. You have to drive your car onto the machine thingy, put it in neutral and the car wash begins. It s less than 10 mins long, and you ll have to pay prior to the service. After the wash your back on Central Ave in full blown traffic so watch out for pedestrians on the sidewalk and oncoming traffic. It was clean and everything was done rapidly. I would recommend this location if you re willing to clean your own interior and do it quickly.

★★★★★
Verified Reviewer
March 19, 2024

The system does a great job cleaning the car.

★★★★★
March 19, 2024

Very good services free vacuuming plus car wash great staff

★★★★
March 19, 2024

Theyre all great except downtown albany...this one seems to have the older equipment and has scratched both my truck and car

★★★★★
March 19, 2024

Best car wash in 518 region with affordable monthly plans

★★★
Verified Reviewer
March 19, 2024

They raised the prices. Now you get two car washes for what used to pay for three. I think thats greedflation if you ask me!

March 19, 2024

I left them a bad review because of the horrible job they did. They asked me to call them. What a joke that was. I never asked them for anything. They wanted pictures. I told them I m 67 and not doing pictures. They said the manager was going to call me. That never happened. I won t waste any more money there. I ve been going there for years. To bad they don t care about there costumers and there horrible job for almost $50.00

★★★★★
Verified Reviewer
March 19, 2024

Great customer service

March 19, 2024

I join the unlimited car wash membership to wash my car at the touch free sand creek location. I went to wash my car and proceeded to scan my barcode just to get a message on the screen telling me this location does not take gift cards. This is not a gift card but a membership barcode. I contacted customer service just to be told it doesn t work at the sand creek location so be aware of this as is not stated anywhere.

★★★★★
Verified Reviewer
March 19, 2024

Best place to get your car wash

★★★★
Verified Reviewer
March 19, 2024

Service is good

★★★★★
March 19, 2024

Had a minor cosmetic issue to be resolved. The manager Sam was very accommodating and professional. Thank you for your great customer service!

★★★★★
Verified Reviewer
March 19, 2024

First time at this Hoffmans did a great job

★★★★
March 19, 2024

Drive in, drive out. Only one thing, the wash logic needs to extend the drying process at least by and extra 45 seconds.

★★★★★
Verified Reviewer
March 19, 2023

Improvements have been made on the equipment this small place is still a blessing in disguise. #3words: people show up!!

★★★★★
Verified Reviewer
March 19, 2023

Nicole at this location is amazing!!! Thank you Hoffmans carwash and Thank you Nicole for helping me out!! She is rockstar quality!

★★★★★
Verified Reviewer
March 19, 2023

Excellent service. Im very pleased.

★★★★★
March 19, 2023

Had an issue with the membership sticker at 590 C Central Ave called one of the managers named Gina she fixed the issue with the tag and gave me a free month for the glitch! GREAT CUSTOMER SERVICE!!! WENT BACK A CUSTOMER CUT ME OFF THE STAFF MADE THE CRAZY DANGEROUS DRIVER BACK OUT ALLOWING ME TO GO IN FIRST REALLY GREAT TEAM WITH REAL WORK ETHICS!!!

★★★★★
Verified Reviewer
March 19, 2023

GREAT service and people

★★★★★
March 19, 2023

Always open

★★★★
Verified Reviewer
March 19, 2023

I had a quick and great experience

★★★★★
Verified Reviewer
March 19, 2023

Great service and customer service

★★★
Verified Reviewer
March 19, 2023

The vacuums are a little better

★★★★★
Verified Reviewer
March 19, 2023

Omg Great day tobhave a car wash came in form Michigan needing it pulled up and was blessed with a free wash, because they were having a try out on a new product . Love it go i will We recommend this Carwash, because the service was excellent and the car wash was excellent regardless if we had to pay or not

★★★
March 19, 2023

Hoffmann car wash dangers my vehicle in two places it ripped down some wiring underneath my car and broke off my back windshield wiper. And they watered down the soap used to wash the cars. A little advice, look into these matters

★★★★★
March 19, 2023

Very Well thank you

March 19, 2023

My car wash was fine but I was quoted an incorrect price and didn t realize it until I checked my account at home. When I called, they told me the quote I was given was not correct and did nothing to make it correct.

★★
Verified Reviewer
March 19, 2023

Very slow service honestly they need help here on with customer service. line should not be all the way down the block its to many workers for such slow service.

★★★★★
Verified Reviewer
March 19, 2022

Did a good job, attendants were pleasant and helpful!

★★★★
March 19, 2022

The people that work there are very nice

★★★
Verified Reviewer
March 19, 2022

In and out and for 12 bucks

★★★★★
Verified Reviewer
March 19, 2022

Nice place to get a car washed

★★★★
Verified Reviewer
March 19, 2022

This is my least favorite Hoffmans due to the location. It is smaller than most others and is very tricky to get out of because the line of sight is blocked when you are coming out but, overall its a good carwash.

★★★★★
Verified Reviewer
March 19, 2022

Awesome.

★★
Verified Reviewer
March 19, 2022

I admire kids working but these kids working here needs retraining

★★★★★
March 19, 2022

They really take care of you and your car.

★★★★
Verified Reviewer
March 19, 2022

The vacuum was not that good

★★★
Verified Reviewer
March 19, 2022

Vacuum I used was not full power and the hose kept slipping out of the nozzle.

★★★
Verified Reviewer
March 19, 2022

This is the worst Hoffmans Car Wash. The employees seem to try but the equipment is old and doesnt seem to do a good job.

★★★★★
Verified Reviewer
March 19, 2022

Great location

★★★★
March 19, 2022

Was in and out, and my car looked brand new!!!

★★★★★
Verified Reviewer
March 19, 2022

Quick service great customer service friendly all the way around

★★★★★
March 19, 2022

Fast & efficient service. Courteous employees and their Signature carwash is Supreme.

★★★★★
March 19, 2022

I love this place. Have the monthly payment plan. You cant beet it !!!

★★★★
Verified Reviewer
March 19, 2022

Affordable

★★★★★
Verified Reviewer
March 19, 2022

Always have good luck here, prices a little high but never had a bad wash. I like their free oil change and car wash for veterans for veterans day. That will always keep me coming back.

★★★★★
Verified Reviewer
March 19, 2022

Good service and fast car washing.

★★★★★
Verified Reviewer
March 19, 2022

Very good

★★★★★
March 19, 2022

Excellent staff

★★★★★
Verified Reviewer
March 19, 2021

Always the best car wash hands down!

March 19, 2021

Had to run my car through three times and the workers were rude and combative with me when I asked not to have to wait in line for the third wash. Being one of the more expensive unlimited car wash plans I ve had I d expect better customer service and a cleaner car. I never feel the need to leave reviews but the attitude left a bad taste in my mouth.

★★★★★
March 19, 2021

Love this place.invest into the monthly carwash,its worth it...

★★★★
Verified Reviewer
March 19, 2021

Great staff. Clean car. Enter side street. Watch out for exit on Central Ave. Left turn a challenge.

Verified Reviewer
March 19, 2021

Its ok if you have nowhere else to go and its a free car wash. The car isnt ever as clean as it should be, its never dry, and the staff doesnt seem to pay attention or car about the business or their own appearance. Im honestly shocked this place hasnt been shut down. I gave it another try today and was stuck for 10 minutes while they messed around.

★★★★
Verified Reviewer
March 19, 2021

I recently became a customer....so far so good

★★★★★
Verified Reviewer
March 19, 2021

I give Hoffman car wash five star because they are great they work through the weather cold summer whatever they are awesome

★★★
Verified Reviewer
March 19, 2021

If you require a quick wash and go, this may be the spot, more thorough cleaning, not so much.

★★★★
Verified Reviewer
March 19, 2021

Great! No trouble. Youre in and out.

★★★★★
Verified Reviewer
March 19, 2021

Nice

★★★★
Verified Reviewer
March 19, 2021

Great, I wash my car twice a day, service is great and cant beat the monthly pass

Verified Reviewer
March 19, 2021

horrible. liars.

★★★★★
March 19, 2021

Excellent

★★★★★
Verified Reviewer
March 19, 2021

Go to Car Wash for exterior cleaning. Good for on the go and need to hurry cleaning. Price is just right.

★★★★★
March 19, 2021

Very very good

★★★
Verified Reviewer
March 19, 2021

There are always all sorts of great deals! In and out if you schedule appropriately.

★★★★
Verified Reviewer
March 19, 2021

Great

★★★
Verified Reviewer
March 19, 2021

Not the best one of the chain.

Verified Reviewer
March 19, 2021

Just had a bad experience today. The attendants are shouting and laughing at me.

★★★★★
Verified Reviewer
March 19, 2020

Keeps salt off your car

★★★★★
Verified Reviewer
March 19, 2020

Great Job keeping the line moving no matter how busy they are!

★★★★★
Verified Reviewer
March 19, 2020

A quick carwash that lets you stay in your car while you go through. No, they do NOT do an interior clean, but they have several levels for external washes, including hot wax. The staff are very efficient. The dry at the end doesnt involve towels, so it might only be mostly dry, but otherwise this place is a great place to get that free carwash that comes with any jiffylube oil change. They honor other cards from other Hoffmans carwashes, too!

★★★★★
Verified Reviewer
March 19, 2020

Never been there but if the food taste as it looks in the pictures it got to be delicious. Mmmmmmm yummy. I am going to be there soon.

★★★★★
Verified Reviewer
March 19, 2020

Great service

★★★★★
Verified Reviewer
March 19, 2020

Love this location, fastest car wash in the area even on busy days! Hard working staff for the most part, great wash and dry!

★★★★★
Verified Reviewer
March 19, 2020

Best car wash around

★★★★★
March 19, 2020

Good service

★★★★
Verified Reviewer
March 19, 2020

Really great wash and dry

★★★
March 19, 2020

Better to go to the full service branch.

★★★★
Verified Reviewer
March 19, 2020

Small car wash

Verified Reviewer
March 19, 2020

They charged my credit card 3 times. Then When I spoke to them about it. They have no record of my card. And my tires never gets cleaned when I get the tire package.

★★★★★
Verified Reviewer
March 19, 2020

For only $10 you get your car cleaned up, no touch.

★★★
Verified Reviewer
March 19, 2020

Its okay the wash isnt all that good might as well wash hour car at home but the staff members are nice

★★
Verified Reviewer
March 19, 2020

The workers were rude. Snotty almost. Not coming back here ever

★★★★★
Verified Reviewer
March 19, 2020

Have a monthly pass to clean my car & it also gives u a month free with purchase

★★★
Verified Reviewer
March 19, 2020

Car wash but busy some day

★★★★★
Verified Reviewer
March 19, 2020

Best

★★★★★
Verified Reviewer
March 19, 2020

I love how these machines wash the vehicle, it looks like new.

March 19, 2020

Do not go to this carwash. A matter of fact I wouldnt go to any Hoffmans carwash. This car wash off of central ave. did damage to my vehicle and will not pay full price for damages. What is even more of a joke is that I have to give them at least one star for me to post anything on their site. If I had a choice I would not even give them a star. Not only did they do damage to the vehicle they also couldnt even clean the car good. And also just to let you all know I have a newer vehicle, Not some old piece of junk.

★★★★★
Verified Reviewer
March 19, 2020

The only place to go

★★★★★
Verified Reviewer
March 19, 2020

Fast Clean Service

★★
March 19, 2020

I dont like your car wash i wish that you could make it a lot better reverse for the car that what i dont like

★★★
Verified Reviewer
March 19, 2020

Normal

★★
Verified Reviewer
March 19, 2020

The service here is not that good. Every time my wife and I go through the carwash here, our vehicles are always not 100% clean, especially the back. They dont take the time to prewash your vehicle with the hose properly, and when they do its with a lack of care.

March 19, 2020

I have a monthly pass and today I went to get a wash and paid the tensnt $5 for a wax on my car today and just got home and noticed the wax is all over my car, little white circular spots!!!!! I do hope Hoffmans can rewash & rewax my car the next visit?????

★★★
Verified Reviewer
March 19, 2020

You have to wait in line for vacuums

★★★★★
Verified Reviewer
March 19, 2019

I use the unlimited car wash and I definetly get my moneys worth. I wash my car every other day!!

★★★★
Verified Reviewer
March 19, 2019

Its exactly what you expect from a car wash. Since theyre part of the chain of Hoffman Car Wash, any discounts, unlimited wash club or free wash for customers tickets are accepted. Theres a big area to clean out and vacuum your vehicle, and a vending machine for car cleaning supplies and air fresheners. Staff is nice and they run and efficient operation. The only problems are that you can only enter the wash from one direction on the street (can only turn left into the wash, cannot turn right into it) and theres no vehicle detailing option at this location.

★★★★★
Verified Reviewer
March 19, 2019

Good wash. The monthly club is well worth the price

★★★★
Verified Reviewer
March 19, 2019

You can wash your car daily for one monthly rate.