Capital Vacuums in Albany

1593 Central Ave, Albany, NY 12205, United States

★★★★★
(521 reviews)
Specialties: Vacuum cleaner store Carpet cleaning service Industrial vacuum equipment supplier Upholstery cleaning service Vacuum cleaning system supplier
Website
capitalvacuums.com
Address
1593 Central Ave, Albany, NY 12205, United States
Plus Code
P589+H8 Albany, New York, USA
Time Zone
America/New_York

Business Hours

Monday
10 am–6 pm
Tuesday
10 am–6 pm
Wednesday
10 am–6 pm
Thursday
10 am–6 pm
Friday
10 am–6 pm
Saturday
10 am–4 pm
Sunday
Closed

Services

From the business
Small Business
Service options
In-store pick-up
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Planning
Quick visit
Payments
Credit cards Debit cards NFC mobile payments Credit cards

Reviews

4.9
★★★★★
521 reviews

Most Mentioned

sebo (46) carpet cleaning (21) oreck (13) grout (11) stains (9) repair (8) trade (7) floor cleaning (6) cleaning service (5) weight (5)
5 stars
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★★★★★
March 6, 2025

Would highly recommend Colonie Vacuum! Always experienced excellent service and quality equipment. Have been a customer for years and wouldn’t go any place else.

★★★★★
March 5, 2025

Josh was great! He helped my mom find a light weight perfect vacuum that suits her age and needs. Excellent customer service! Thank you~👍

★★★★★
February 6, 2025

Highly recommend, very nice father and son, family business. Brought my 42 year old Kirby (yes 42 years old, that’s not a typo ) in for service. They suggested a trade-in on a new model. Let me take it home for the weekend and try it out. I decided I didn’t like it as much as my old model. I brought it back. No pressure, did not make me feel awkward, fixed my 42-year-old Kirby for under $100, and I was able to pick it up later that afternoon. Quick service, fair, friendly. Highly recommend.

★★★★★
December 26, 2024

What a find. I'm so glad my girlfriend recommended them. Great service and a very knowledgeable staff. Fixed my vacuum and made a new purchase. Can't wait to clean up after the New Year!!

★★★★★
October 5, 2024

Worked with us to get our vacuum cleaned and back in full working order while giving us a loaner to use while it was being repaired. Fantastic service and will be using in the future for all my vacuum needs.

October 5, 2024

My vacuum was missing one circular piece which I can understand is a specialty items request however this place had my vacuum over a month. I just went to pick it up today because I was going to take it elsewhere. The employee assumed I had been called to pick up my fixed vacuum. Took 15 minutes to locate a vacuum that was similar to mine. They had no idea where mine was. So they gave me a vacuum of the same brand/model that seemed to work. Got home and it didn’t hook up to the charger or the extra filters we had so clearly they didn’t give me my vacuum back. Unbelievably shady operation even though the young man at the counter seems nice enough. I’d be real curious to see who runs the place. Awful experience.

★★★★★
October 5, 2024

Thank you Josh and staff for your great business in the Capital District!! Fast no hassle turnaround service /tune up . I am very happy with my Riccar vacuum I purchased in 2020 . I was looking for a business that would service my Oreck XL a vintage today but still working like a charm when I came across Capital Vacuums! Highly recommend Capital Vacuums not just for a friendly professional service but for a wide range of high quality German made vacuums they offer.

★★★★★
April 3, 2023

Like my new Sebo alot! The carpets came out great, I am very happy. My hard wood floors also came out great.I am so glad I traded up. John was great to deal with also, very nice personality! Highly recommend this product!

Review photo
★★★★★
April 4, 2025

Great customer service! Wonderful Place, love to shop there! Very understanding fixed my vacuum quickly resolved my problem in a day! Would highly recommend!

★★★★★
March 19, 2025

Service was friendly and prompt. We purchase and service our vacuums from them for our small business and recommend them.

★★★★★
March 9, 2025

Great customer service and my Dyson was in need of repair and now after service is running like new, I will be back

★★★★★
February 9, 2025

Helped me out and gave me a used charger! Very good experience!

★★★★★
January 9, 2025

Josh was extremely helpful in solving a hard part problem on an old Oreck handheld of sentimental value (my late mothers). My wife is ecstatic.

★★★★★
November 9, 2024

Very friendly staff and wonderful service. I would highly recommend them to anyone!

★★★★★
October 9, 2024

I have bought 4 Sebo vacuums from Capital Vaccuums throughout the years to use for my business and home residence. Their customer service and product knowledge is exceptional, which is why I keep going back. Highly recommend!

★★★★★
October 9, 2024

Very helpful service!

★★★★★
September 9, 2024

i am a professional hardwood flooring contractor and my dust collectors are a huge part of my work. When my commercial dust collector went down they gave me a fast and honest diagnostic of the problem as well as advice on how to improve the system and prolong its life.

★★★★★
September 9, 2024

Quality products. Excellent customer service!

★★★★★
September 9, 2024

Extremely knowledgeable and customer friendly. Each time I visit Capital Vacuums I am greeted by a friendly face! Today Josh was that face! Thanks for your help and smile Josh! FYI: I highly recommend Capital Vacuums

★★★★★
September 9, 2024

Excellent service and great customer support. Not many businesses like this around anymore.

★★★★★
Verified Reviewer
August 9, 2024

This store delivers excellent customer service and they have very fair pricing and they offer other services that are conneted to your purchases that are above and beyond. Very professional and very friendly.

★★★★★
August 9, 2024

Josh was friendly, knowledgeable & easy to work with. I ve had a Sebo for 3 yrs. & still love!

★★★★★
August 9, 2024

So happy with all of my experiences at Capital Vacuums! I now own two Sebos and they are two of the best vacuums I have owned! Staff is super helpful and extremely friendly and service comes at an extremely reasonable price! Would HIGHLY recommend!

★★★★★
August 9, 2024

Capital Vacuum s customer service and repair team are excellent at sales and servicing and are super responsive to any questions about any type of vacuum. I have a Destination Travel Trailer that has central vacuuming with a 30 foot long extension hose that came apart where the accessories attach and I couldn t figure out how to reattach it but they were able to resolve it and show me how to use it for future - they were soooo helpful and considerate of my lack of knowledge about it.

★★★★★
July 9, 2024

I d like to express my gratitude and appreciation for the exceptional service I recently received at Capital Vacuum. My interaction with your team was one that I will never forget! Thank you again, K. Coogan

★★★★★
July 9, 2024

Great service. Efficient, reasonably priced, and friendly. My Dyson vacuum was promptly fully repaired with great results. I highly recommend Capital Vacuums.

★★★★★
July 9, 2024

Josh is a dream to deal with. Customer Service with a capital CS!

★★★★★
June 9, 2024

Josh was a pleasure to work with! Sold me a vacuum in like 5 mins!!!

★★★★★
June 9, 2024

The staff are very knowledge and happy to help. My vacuum was repaired and overhauled in 2 days. And they provided a warranty. I highly recommend them!

★★★★★
June 9, 2024

Today, we brought our Shark vacuum to have looked at by a very nice gentleman. We told him the roller didn t turn. He looked over the vacuum, said it could be the motor. He asked if he could try it out on some indoor store carpet. As soon as he turned it on, the roller turned and worked just fine! We discovered that we didn t have the vacuum set in the correct position! Despite our embarrassment, we were never charged a dime by him for taking time to help us , Once this vacuum is no longer with us, we will purchase our next vacuum from them. Service like this is nonexistent today! Please pay a visit to them, you won t be disappointed.

★★★★★
June 9, 2024

Thanks to Josh for his complete knowledge of our new Sebo Felix vacuum cleaner! We brought our 18 y/o Dyson in for repairs, but it was on its last legs. Josh answered many questions from my husband and me (including a phone call later to Josh). I would highly recommend Capital Vacuums to anyone, be it for repairs or a new vacuum. You get what you pay for, and we think Josh gave us a great deal.

★★★★★
June 9, 2024

I brought in a vacuum cleaner that wasn t suctioning well; John was absolutely amazing. Found a problem within a few minutes and fixed it. He said it was a simple thing and he didn t charge me! Absolutely wonderful wonderful service. Now I have my go to place if I ever need anything in the future! Thank you, John!

★★★★★
June 9, 2024

Fantastic service ! Thank you Josh and Vic for being customer oriented!

★★★★★
June 9, 2024

I was looking for a simple fix with my Zenex vacuum hose and am so pleased that I chose Capital Vacuums for its repair. Not only did I receive the best service from Josh, the price was unbeatable. I would highly recommend Capital Vacuums to any one looking to repair an existing vacuum or those looking to purchase a new vacuum. Thank you Josh! .

★★★★★
Verified Reviewer
June 9, 2024

Fast turnaround for my clogged Sebo and a reasonable price.

★★★★★
May 9, 2024

These guys are the best! A+++. They are knowledgeable, friendly and courteous. Excellent service without fail. I would highly recommend Capital Vacuums!

★★★★★
May 9, 2024

John and his staff were so helpful. They provide outstanding customer service and very knowledgeable of their products. They serviced 2 vacuums one of which will be donated to charity. John split the cost w me because he supports giving back. I highly recommend Capital Vacuums

★★★★★
May 9, 2024

I love these guys. Always treat me like a queen. I meant to say that their vacuums are great too!!!

★★★★★
May 9, 2024

I stopped into the store today to see if they had a belt for our Hoover vacuum. They did not have the listed one but he found a belt he believed would work. It did work so thank you very much.

★★★★★
May 9, 2024

If you need a new vacuum , this is the place to go! Josh is very helpful and knowledgeable about all the products available at the store. He goes above and beyond to make sure you walk out completely satisfied. I recommend Capital Vacuums to all my friends and family . Thank you Josh for making my experience so pleasant not common these days.

★★★★★
May 9, 2024

We love the new Sebo, and appreciate how he took the time to show us how to operate it completely.

★★★★★
April 9, 2024

I highly recommend Capital Vacuums. They have repaired my old Electrolux vacuum in the past and helped me with my Kirby G5 vacuum problem today. They are friendly and knowledgeable and a pleasure to do business with!

★★★★★
April 9, 2024

Always very happy with the service we receive!! They are very quick in servicing our Oreck vacuum and do a great job. Highly recommend!!!

★★★★★
April 9, 2024

Great service! I love their vacuums and they have always treated me and my business well. They were able to fix the motor in my vacuum! I was very happy with the whole process.

★★★★★
April 9, 2024

Great place, very knowledgeable staff!

★★★★★
April 9, 2024

Terrific customer service ! Thank you.

★★★★★
April 9, 2024

My electrolux canister vacuum, which is over 40 years old broke. I only wanted to replace it with an electrolux. I called Capital Vacuums and they were great. I was able to purchase a canister electroluk. They were great and I highly recommend them.

★★★★
April 9, 2024

Ito my myll.

★★★★★
April 9, 2024

We called Capital Vacuums for tile and grout cleaning. Frank came exactly when he said he would and was courteous and professsional. He did an amazing job and very knowledgeable, a seasoned pro. Will call him again.

★★★★★
April 9, 2024

As far as I am concerned. The only place you need to go for vacuums is capital vacuums. I had fought with the bissell company for 16 days to get a replacement belt for a 2 month old vacuum and still not seen the replacement belt. The owner John was so nice and professional that he fixed my bissell for no charge while I waited. Either for purchasing a new vacuum or for repair of a vacuum. You should not go to any other place. Then, capital vacuums.

★★★★★
April 9, 2024

I stopped in on the spur of the moment to see if they serviced my type of vacuum....they did. They fixed one of my vacs and honestly told me the other needed to be buried. I ended up purchasing another vacuum ( a girl can never have too many vacuums). They were professional and helpful. I will continue to utilize them for all my vacuum needs.

★★★★★
April 9, 2024

Helpful staff found attachments for my vacuum

★★★★★
April 9, 2024

They were wonderful; friendly, helpful and very fair in terms of price. I highly recommend them and would use them again if I have a problem with my vacuum. I live 55 mikes away and it was worth the trip

★★★★★
April 9, 2024

Great and friendly service good products

★★★★★
April 9, 2024

Super pleased with this vacuum . Light comfortable, powerful suction convenient , no regrets . We had 2 Dyson before but Miele blows it out of the water. We also got amazing discount from Capital Vacuums , service was superb. I will tell others about this product and company . Thank you very much .

★★★★★
April 9, 2024

I recently took in a couple vacuums for repair. After seeing the Sebo on display, I decided to trade in one of my vacuums for it. They added bags and a long dryer cleaning nozzle to the bargain. The second used vacuum I had brought for repair they had ready in days. They were polite dealmakers and I purchased another Miele. This has been working very well ever since. I returned to Capital Vacuum with an old vacuum which had a blown motor after an unfortunate instance of me forgetting to put a bag in. Josh and the crew at Capital Vacuums swapped in a fresh motor and its running as well as ever. Thank You Again Capital Vacuums !

★★★★★
April 9, 2024

I stopped into Capital Vacuum because I thought I had broken the canister to my Dyson. I couldn t get it back on to the main body. Josh very quickly had the technician look at it and was able to fix it in 5 min. I also got a Demonstration of a new cordless vacuum by Simiplicity. I d definitely consider purchasing my next vacuum from Capital. Stop in and you ll get a free Healthy Planet room refresher for your vacuum.

★★★★★
April 9, 2024

To everyone whos reading this, this is the only place that I will take my vacuums to be serviced and repaired. You wont find friendlier people and they will definitely work with you. So go get to know these guys with your vacuums, theyre are awesome. Ive been their customer for 20 plus years and wouldnt dream of going anywhere else.

★★★★★
April 9, 2024

They are always there always cheerful. I have a SEBO and it. is. the. best. vacuum. that I have ever had and I m in my late 60 s. Service is excellent

★★★★★
April 9, 2024

Another wonderful experience at Capitol Vacuums!! Thanks again for your great service and turn around time!! Ill be back!!

★★★★★
April 9, 2024

always helpful and accommodating and so glad to have a local place to get my vacuum serviced!

★★★★★
April 9, 2024

Capital Vacuums has a great owner, John, to work with if you need to have your vacuum serviced or looking to purchase a new vacuum. John listens to your needs and guides you in the right direction. Don t go anywhere else!!

★★★★★
Verified Reviewer
April 9, 2024

Great products, knowledge of merchandise and great customer service.

★★★★★
April 9, 2024

John was very helpful and genuinely nice to work with. Worth going the extra distance for fair service. Will definitely use again and will most definitely recommend to friends and family.

★★★★★
Verified Reviewer
April 9, 2024

These guys are super helpful and fair. Brought a vacuum in and they suggested a (no cost) solution to the problem that would work better than repair.

★★★★★
April 9, 2024

No pressure vacuum shopping with John. I had my heart set on another Miele, but out of my price range these days. Purchased a Simplicity light weight canister. Same price as Amazon, with good customer service and lesson how to use, put together. Would recommend Capital Vacuums.

★★★★★
April 9, 2024

Josh is awesome. He takes great care of his customers and makes sure you are happy. I highly recommend this business. Friendly staff and great customer service.

★★★★★
April 9, 2024

Capital Vacuum was amazing. When our Electrolux vacuum needed repair, they were highly responsive, did great work and were very reasonable in their pricing. I cannot recommend them more highly.

★★★★★
April 9, 2024

John and his son Josh were extremely honest and helpful with my purchase. Highly recommend them.

★★★★★
April 9, 2024

What amazing customer service Capital Vacuums has! The church Seba vacuum was having issues so I took it in, hoping it could be be fixed in a week for the next cleaner. Josh knew right away what the problem was and fixed it on the spot with replacement parts that were under warranty. It works great now! To get good service anywhere these days is difficult to find but this far exceeded my expectations. Josh is my hero!

★★★★★
April 9, 2024

These guys are wonderful. We used to go to all brands and we found these guys, fantastic service!

★★★★★
April 9, 2024

This place is awesome. So knowledgeable and helpful. Got us right in and took great care of us.

★★★★★
April 9, 2024

My Dyson needed some TLC. A new battery, new filter, and some cleaning and it working great. Thank you Capital Vacuum.

★★★★★
Verified Reviewer
April 9, 2024

A real lovely staff that has extensive knowledge of you may need in a vacuum. So professional and polite . Gave me a great deal and great customer service .. a million dollars well spent. Usually I brag about my expensive well made shoes and now I brag about my MEILE VACUUMS.

★★★★★
April 9, 2024

Everyone was very helpful and pleasant. The demo was very interesting. And the service for my vacuum was excellent

★★★★★
April 9, 2024

These guys have integrity. I had my yearly check up for free on my one vacuum and now Ive had my rainbow vacuum cleaned and it works beautifully

★★★★★
April 9, 2024

I went to Capital Vacuums last year for a repair- and walked out with the best Vacuum ever! The staff there is so knowledgeable and helpful. The customer service is incredible!

★★★★★
April 9, 2024

Very friendly service, repaired on time, vaccuum running great ty

★★★★★
April 9, 2024

I finally bought the Sebo - and I wish I had done that years ago - it s the Lamborghini of vacuums! Thankyou!

★★★★★
April 9, 2024

Quick service and nice free samples to try out of carpet deodorizer

★★★★★
April 9, 2024

Had a very positive experience with Capital Vacuum. Did a great job repairing my vacuum and even completed the job early! Would highly recommend them.

★★★★★
Verified Reviewer
April 9, 2024

We had a great experience in both buying a new vacuum and having an older backpack vacuum repaired at Capital Vacuum. We came to Capital Vacuum to have our 10 year old backpack vacuum serviced... and while doing so, we purchased another to serve as a backup for our car detailing business. They offer quality products, have fair pricing, and provided exceptional and friendly customer service. We highly recommend Capital Vacuum for your vacuum needs.

★★★★★
April 9, 2024

Capital Vacuums did an excellent job repairing my vacuum. It works like it s new. The price was very reasonable. I highly recommend them

★★★★★
April 9, 2024

Really good people! Quality products.

★★★★★
April 9, 2024

They made all my vacuum issues easy peasy

★★★★★
April 9, 2024

Very professional. Communicated well.

★★★★★
Verified Reviewer
April 9, 2024

Great experience with Capital Vacuums. The product line there is leaps and bounds above what youll find in big box stores and John is extremely knowledgeable about everything they carry.

★★★★★
April 9, 2024

I bought a reconditioned Electrolux since my old one died. Capitol Vacuum was what I think a small business should be friendly, accommodating, and eager to please their customers.

★★★★★
April 9, 2024

Brought my vacuum in for Repair. They did a diagnostic on it gave me the part number that I need to order off Amazon and didn t charge me a penny. These guys were amazing. Anybody has a Package New needs to be fixed or even if you got a buy one is a salon does CDs guys they re super good

★★★★★
April 9, 2024

John was nice, easy to talk to, answered all my questions.

★★★★★
April 9, 2024

Excellent service. My son was the last one to use the vacuum and then it wouldn t suck anything up. I brought it in and the gentleman just had to put the hose back in. He s very good at getting out of his chores. We had a good laugh. Capital Vacuums, thank you for your help! Not everyone is as honest as you. I ll be back when it actually doesn t work!

★★★★★
April 9, 2024

It s light weight, not back breaking. Comes with many attachments! Love how easy it is to clean your window sills!

★★★★★
April 9, 2024

Absolutely a wonderful experience with really knowledgeable people

★★★★★
April 9, 2024

If you re looking for a vacuum or a vacuum repair this is the place to go! Friendly, knowledgeable staff and the owner is amazing!!

★★★★★
April 9, 2024

Has been awesome every time i have gone in for many years.

★★★★★
April 9, 2024

Very pleasant, informative experience working with John at Capital Vacuum!

★★★★★
Verified Reviewer
April 9, 2024

We had a very good experience buying our vacuum. John and Vick were well-educated in purchasing a vacuum and shared that with us. I recommend going to Capital Vacuum.

★★★★★
Verified Reviewer
April 9, 2024

Ive been a CV customer for a few yrs even though I love 45 min away. They are unbelievably nice and courteous, as well as patient to their customer, they sell authentic Sebo parts and service the machines too. Honestly you cant ask for any better than a business with pride.

★★★★★
April 9, 2024

We own a small gym and fitness center with rubber floors. We love the new vacuum we purchased from Capital Vacuum. They re knowledgeable about all things pertaining to vacuums! We would highly recommend a trip to see them if you are in the market for a vacuum. No hard sale . Just knowledge, service and fair prices.

★★★★★
April 9, 2024

John was a big help in helping us select a vacuum. Very knowledgeable. Very friendly. Very patient. I definitely recommend Capital Vacuums for expert advice on vacuums.

★★★★★
April 9, 2024

Employees seem knowledgeable and helpful! I am happy with my vacuum, and I think the price was competitive. The free stick vac is a nice bonus too!

★★★★★
Verified Reviewer
April 9, 2024

They are very professional and polite. I had them clean and repair my daughters clogged vacuum and it came back like it was brand new.

★★★★★
April 9, 2024

Professional and caring

★★★★★
April 9, 2024

I had a great experience at Capital Vacuums. We wanted more powerful vacuum that could fit under furniture and clean a multi-cat house. I didnt know where to start with all the options and different types. We popped into Capital Vacuums for advice and left with an awesome vacuum and free tune ups for it. John and the team were all friendly and helpful. Highly recommend going to see them!

★★★★★
April 9, 2024

John, and the other guys there, are FANTASTIC! He educated me about the two models I was looking at, threw in a bunch of extra stuff and gave me the best price I could find. When I asked if I could trade in a stock part for an extension hose, it was no problem. When my dog ate the stock part before I could get there, he still agreed to the extension hose, for FREE!

★★★★★
Verified Reviewer
April 9, 2024

Excellent results in a deep cleaning in my carpet Love it thank you for the recommendation Josh

★★★★★
April 9, 2024

Josh was very helpful in explaining the problem with our vacuum, and then fixing it.

★★★★★
April 9, 2024

Amazing service!

★★★★★
April 9, 2024

Excellent customer service. Sebo - Best vacuum Ive ever owned!!

★★★★★
April 9, 2024

Great customer service and very knowledgeable team

★★★★★
April 9, 2024

Was treated professionally and the work was done on time to there estimates. Thank you!! Also brought a new style vacuum and pleased!! Thank you

★★★★★
April 9, 2024

Always excellent service. Polite. Helpful and knowledgeable. Highly recommend them.

★★★★★
Verified Reviewer
April 9, 2024

Thanks to Capital Vacuums for repairing both of my 5 year-old Dyson vacs. They basically stopped working altogether . After new batteries, filters and unclogging, they re up and running again!

★★★★★
Verified Reviewer
April 9, 2024

We have been bringing our vacuum cleaners here for many years. They do a great job of repairs at a reasonable cost. Give you a full explanation of what they did. Very pleased with their service .

★★★★★
April 9, 2024

I have purchased several commercial vacuums and residential vacuums from Capital over the last ten years. I am very pleased with the quality product they sell, the service they provide and the extremely knowledgable staff. I highly recommend Capital!

★★★★★
April 9, 2024

Professional service every time

★★★★★
April 9, 2024

Bought a vacuum from Josh last year. Luv it. Went back and had my son s fixed in 5 days. Thank you for the great service!

★★★★★
April 9, 2024

Recently I took my Dyson vac here to fix a plastic part that came off. Much to my surprise they fixed it on the spot with no charge. Talk about great customer service. Many thanks.

★★★★★
April 9, 2024

Great service and knowledgeable

★★★★★
April 9, 2024

Welcoming, efficient & thorough service! Thanks, Theresa D

★★★★★
April 9, 2024

Great advice and great service; love the new machine!

★★★★★
April 9, 2024

Excellent, swift service and great customer service. A wonderful first impression that s hard to come by.

★★★★★
April 9, 2024

Love capital vacuum! Everyone is very helpful and very knowledgeable. Bought a Sebo vacuum and it is the best vacuum I have owned. Nothing about the vacuum I don t like.

★★★★★
April 9, 2024

The staff was very courteous and gave me all information I needed for my repair. My vacuum was repaired quickly and he even carried it out and put it in my car. I Highly recommend this shop.

★★★★★
April 9, 2024

Took my vacuum in for repair. They found the problem instantly and fixed it on the spot for free. I also learned the advantages of bagged over bagless, and realized I could have done better if I had purchased a vacuum there. I will definitely buy from them next time.

★★★★★
Verified Reviewer
April 9, 2024

Great service and location is good

★★★★★
Verified Reviewer
April 9, 2024

I am the Director of a Veterans Homeless Center in Troy, NY. We were given a donation of a Kirby vacuum, however it needed some repairs. I took it to Capital Vacuums and the work they did was awesome. They not only fixed the cord that was bad, but refurbished the vacuum and it looked an worked fantastic. The professionalism, the great work and support of the Veteran community is so appreciated. This is one of the reasons why I continue to support local business in the Capital Region. I would recommend this business to anyone. Thank you so much for your support!

★★★★★
April 9, 2024

Great work. The vacuum looks great and works like new.

★★★★★
April 9, 2024

Great job as usual

★★★★★
April 9, 2024

Picked up filters for my Dyson vacuum it was faster and easier than ordering online.

★★★★★
April 9, 2024

Very helpful, curtiou

★★★★★
April 9, 2024

Very helpful and quality vacuums.

★★★★★
April 9, 2024

Great shopping experience here! Staff was extremely helpful, knowledgeable and friendly. I would highly recommend Capital Vacuums for your vacuum and accessory needs.

★★★★★
April 9, 2024

Lovely family business that was able to help me find a great vacuum in my budget.

★★★★★
April 9, 2024

Helpful knowledgeable people who are friendly. I wont go anywhere else. I did something wrong after my 1st visit and they fixed my mistake free of charge. Every business should be run like these guys

★★★★★
April 9, 2024

Just made a great new friend in Josh! Thanks for offering to stick a few mins after closing to make sure I got my v-bags. I ll be back for a tune up for sure.

★★★★★
April 9, 2024

I love my new Miele battery vac. Capital vac was a pleasure to do business with.

★★★★★
Verified Reviewer
April 9, 2024

The staff at Capital Vacuum has consistently been able to address our home vacuum needs through the years. This started with repairing the Kirby and eventually we purchased a Sebo X7 from them and are very happy with it and their support.

★★★★
April 9, 2024

I had taken my uncles vacuum in to get serviced for a cleaning due to clogging and overall build up of litter and animal hair in the roller area. The customer service was excellent and they explained everything and kept up amazing communication. It looked almost brand new with a new filter and they explained how to properly maintain this bagless vacuum moving forward. They were so generous when I had difficulty paying due to my own negligence that they accepted the cash only which was over a $15 difference from the owed amount. Only reason I did not give a full 5 stars, was when my uncle and I inspected the roller part underneath, and although we understand its tough to clean, there was clumped built up litter right at the opening that I ended up clearing myself at home. It was the main concern along with clogging due to cleanliness, so just a bit disappointing to have to scrape it out myself. Other than that, these guys are very attentive to your needs and very professional.

★★★★★
April 9, 2024

Professional, helpful, left with fully assembled new machine! Thank you!

★★★★★
April 9, 2024

This place has the best customer service ever! They truly go out of their way to make sure you are satisfied. I will never buy a vacuum from a department store again. Thank you so much !

★★★★★
April 9, 2024

Very professional, helpful, and honest in describing my problem, along with guiding me to pick a vacuum to fit my needs.

★★★★★
April 9, 2024

Fast and efficient service and a reasonable price!

★★★★★
April 9, 2024

Really knowledgeable owner, great advice and happy I found the shop randomly while passing through Albany.

★★★★★
April 9, 2024

Very professional and courteous place. Love my vacuum and the service.

★★★★★
Verified Reviewer
April 9, 2024

Extremely helpful and accommodating. Great assortment of equipment! Great place to get recommendations on solving your household cleaning needs.

April 9, 2023

Terrible experience. Capital Vacuums lost an expensive attachment for my vacuum ($130) nearly two months ago and there has not been a resolution. The owner stated that he would purchase me a new one but that has yet to happen. Phone calls about this situation go unreturned.

★★★★★
April 9, 2023

The staff are great - friendly, knowledgeable, and not pushy! The vacuums are high quality, warranties and included services offered. Prices are comparable to online prices - why buy online when you can buy in person and get such excellent in-person service? A++

★★★★★
Verified Reviewer
April 9, 2023

Very nice, friendly, and helpful. Very impressed with Chris. Go out of their way to help.

★★★★★
April 9, 2023

Excellent work steam cleaning carpets.

★★★★★
April 9, 2023

I highly recommend Capital Vacuums, John did an excellent job explaining the benefits of the Sebo vacuum cleaner and we are quite pleased with our new machine. It is definitely a five star outfit.

★★★★★
April 9, 2023

Capital Vacuum has been very helpful and an excellent business to work with.

★★★★★
Verified Reviewer
April 9, 2023

These Fine Folks Are Miracle Workers With Vacuums! Wow, Just Wow! Thank You!

★★★★★
April 9, 2023

Friendly, helpful, knowledgeable family owned.. what s better than that!

★★★★★
April 9, 2023

I have purchased two vacuums from Capital Vacuums. I have been happy with both purchases as well as the customer service I received. They are very loyal to their customers. Recently, they cleaned the first vacuum I purchased for free!

★★★★★
April 9, 2023

The staff were so helpful and knowledgeable. Our old Kirby was repaired quickly at a very fair price. Though we were tempted by the selection of new vacuums they demonstrated we are happy to have our Kirby working again . Will definitely return for future needs

★★★★★
April 9, 2023

Great and friendly service with lots of variety in different equipment and brands. Very helpful with information on different vacuums and floor cleaners.

★★★★★
April 9, 2023

Fast friendly and had just what I needed. Convenient location with easy parking.

★★★★★
April 9, 2023

Definite 5 stars! Everyone I spoke with the was pleasant, professional and knowledgeable. The weren t able to secure the part for my vacume but found another way to repair it. When I need a new vacuum cleaner I will definitely go to them.

★★★★★
April 9, 2023

Great vacuum! Absolutely love it. Great service. Great customer care.

★★★★★
April 9, 2023

I dropped my vaccum cleaner off for tune up, when I picked up it looked brand new, when I used after tune up it worked better than it had in five years, they did a great job and the turn around time was much appreciated, Thank you.

★★★★★
April 9, 2023

Super friendly and helped me with a clogged vacuum free of charge

★★★★★
April 9, 2023

Great product. 100% focus on customer service. We never leave unhappy whether it is a new purchase or service.

★★★★★
April 9, 2023

John and the staff at Capital Vacuums could not have been m ore accommodating. WAAAAAY more concerned with helping me in what I needed than them making a sale. This good will will serve them well and they are now my go to vacuum store! THANK YU!!!

★★★★★
April 9, 2023

My vacuum was serviced very quickly and warranty covered.

★★★★★
April 9, 2023

We have always found the Capital Vacuum business to be extremely helpful and easy to work with. They are excellent at after the sale support and advice.

★★★★★
April 9, 2023

Great service and prices. Thank you for your help.

★★★★★
April 9, 2023

Had a great experience with drop off and pick up, service was very quick and I appreciated the help with carrying my heavy Kirby to and from the car.. this was my second experience with capital vacuum and I will definitely return when necessary.

★★★★★
April 9, 2023

Great service. They evaluated an older machine that stopped working and helped us decide whether to replace it. Its our go to place for vacuum needs.

★★★★★
April 9, 2023

Great local business, wonderful customer service with a smile! So happy to have a local service and supply center for our vacuum bags, hepa filters, and repairs. Highly recommend

★★★★★
April 9, 2023

Excellent service and knowledgeable staff. Excellent products as well. Definitely will provide return visits.

★★★★★
April 9, 2023

Super customer service. I came in with a repair that couldn t be fixed. Walked out with a floor model of my exact vacuum for a great price!!! The owner is very nice and professional. I highly recommend this business.

★★★★★
April 9, 2023

Fantastic service. Best vacuum I have ever had. The staff is incredible and could answer all my questions. Have gone back for accessories and have been more than satisfied. Highly recommend.

★★★★★
April 9, 2023

Their mission: To provide you with the most outstanding service experience ever! This is what my husband and I received! The young man who helped us was informative, friendly, and knowledgeable. Please support this locally-owned business--you wont regret it!

★★★★★
April 9, 2023

Great service, honest employees, quick turnaround and no pushy sales people. When it s time for a new vacuum I ll definitely buy it here.

★★★★★
April 9, 2023

I recently purchased a Sebo vacuum cleaner from Capital Vacuums. Excellent service. John went over all aspects of the machine and explained how to use the machine. I love this vacuum cleaner. Excellent power and suction on rugs and The transition to wooden floors is smooth. Also easy to use on carpet on stairs. The machine is light and maneuvers smoothly. Every time I use this machine I am so glad I made the decision to go with a Sebo.

★★★★★
April 9, 2023

Would give 10 stars if I could. Everyone is so friendly and helpful. They really know their products.

★★★★★
April 9, 2023

Nice people with excellent service.

★★★★★
April 9, 2023

Very professional and always right on top of the details. I highly recommend Capital Vacuums.

★★★★★
April 9, 2023

Walked in today for an awesome Ricardo light weight vacuum for my cleaning bizz - got the best help in less than 20mins - stress free, confident and friendly experience! Highly recommend this place for all your vacuum or air cleaning needs! Thank you so much!

★★★★★
April 9, 2023

Great service. Staff was very helpful in finding the right product for my needs. Highly recommend

★★★★★
April 9, 2023

My experience at Capital Vacuum Albany NY was great. John the owner is very knowledgeable and sold me a Riccar superLite vacuum cleaner. Great power in the vacuuming my carpets and is light weight and easy to handle.

★★★★★
April 9, 2023

I brought my Kenmore vacuum to Capital Vacuums hoping it could be repaired. Sadly, Josh said it couldn t - I ve had it for 20 years so I wasn t surprised (but still disappointed). He suggested a Sebo vacuum and showed me one that was on the floor. He showed me its features as well as the attachments. What a difference from my deceased one!! Much lighter & the extra features were great. Josh was great - not pushy or salesman like - just showing me what might be a good replacement. I m so glad I went to Capital Vacuum & I m a proud owner of a Sebo.

★★★★★
April 9, 2023

Had a great experience with Capital Vacuums. Staff very knowledgeable and patient.

★★★★★
April 9, 2023

I am truly impressed with their exceptional customer service and attention. From the moment I walked in, I was greeted with a warm smile and they went above and beyond to assist me. The store has a great selection of vacuums and accessories, and the staff is knowledgeable and eager to help. I was truly impressed with their attention to detail. I highly recommend Capital Vacuums for all your vacuum needs!

★★★★★
April 9, 2023

Very helpful, honest and reasonable prices.

★★★★★
April 9, 2023

Great experience. Friendly staff, highly recommend

★★★★★
April 9, 2023

Very friendly and helpful staff. Serviced our vacuum in a short time and we were notified when ready for pickup. Would highly recommend this business. Thanks for the great service

★★★★★
April 9, 2023

What a great store for your vacuum cleaner needs. Friendly knowledgeable and have always had the parts I need .

★★★★★
April 9, 2023

Very knowledgeable and courteous! They are very customer centered.Nice folks.

★★★★★
April 9, 2023

Very professional and fast service

★★★★★
April 9, 2023

I have used Capital vacuum to steam clean my bathroom grout and clean several rugs. They are very professional. They truly care about a job well done and customer satisfaction. Josh and Reggie are both great! They just evaluated my vac and fixed what was needed very reasonably.

★★★★★
April 9, 2023

Very friendly and helpful

★★★★★
April 9, 2023

Wonderfully kind folks. 11/10. Great price and extremely helpful. Would recommend this shop to anybody.

★★★★★
April 9, 2023

Great communication and customer service!

★★★★★
April 9, 2023

I purchased a vacuum from Capitial Vacuums more than a year ago. Over that vacuum has had heavy use and still works great so I can attest to the quality of the product. I will also say the service the store offers is invaluable to maintaining the equipment. Routine maintenance and cleaning were covered under warranty, which gave me peace of mind with a sizable purchase for my budget. If you normally buy your vacuum from a big box store you should consider the extras that come with the specialists at Capital Vacuums.

★★★★★
April 9, 2023

It was fantastic! The machine works better than when we first purchased it!

★★★★★
April 9, 2023

Excellent vacuum service, great customer care. Look no further for vacuum help, these people are honest, not pushy, and really know their vacuums

★★★★★
April 9, 2023

They were very busy when I dropped off my vacuum. They did check and resolve the problem in a timely manner.

★★★★★
Verified Reviewer
April 9, 2023

I brought my Kirby in for a repair. They did the repair and a service and cleaning for a very reasonable price. They stayed with the original estimate, even though they found an additional problem connected to the repair work. Honest, knowledgeable, efficient, and friendly- this place is great!

★★★★★
April 9, 2023

I received quick and reliable service for my vacuum repair. The price was also very reasonable. No pressure, just hood friendly service. Thank you Josh

★★★★★
April 9, 2023

I like Capital Vacuum because they carry high quality vacuum cleaners like Riccar, which I have not seen in Big Box stores. I also like the fact that the owner is not only knowledgeable but friendly and helpful. I love my Clean Max vacuum cleaner - it is the best one I have ever had and I would recommend Capital Vacuum to anyone who is is looking for a new vacuum cleaner.

★★★★★
April 9, 2023

Josh was great and accommodating to my needs. I have a new vacuum that is so powerful and lightweight. Even threw in bags for a year! I would highly recommend Capital Vacuums!

★★★★★
April 9, 2023

Capital Vacuum is the place to go to purchase vacuums and repairs. Josh and John are the best! The are very friendly and knowledgeable about vacuums and repairs! I highly recommend this place!!!

★★★★★
April 9, 2023

Both John and Josh were fantastic to deal with. Having done a lot of research I came in with a list of questions about the Miele line. John took his time, answering every question fully. At no time was there any pressure to buy that day. John easily beat the online retailer price and then some. There s a reason for the numerous repeat customers I watched step through the door of Johns store during my visit, each complimenting capital vacuums in one way or another. John earned our business for any maintenance or bags we may need in the future.

★★★★★
April 9, 2023

Thanks again for repairing our 25+ year old G4 Kirby. Works like a top.

★★★★★
Verified Reviewer
April 9, 2023

Wow! They know vacuums! John took the time and demonstrated the vacuums and answered questions without rushing us!!

★★★★★
April 9, 2023

Great service great place to help u fix all makes models

★★★★★
April 9, 2022

Cap. Vac. Has kept my vacuum running like a top - it s 20+ years old. They never try to hard sell to try to get me to buy newer, but answer my questions on all the models. They are always informative and friendly. When the time comes, I ll be buying from them.

★★★★★
April 9, 2022

Brought my 5-year old Oreck vacuum in for a tune up. Very friendly people and they got it back to being in like-new condition. Highly recommend.

★★★★★
Verified Reviewer
April 9, 2022

Quality equipment, no pressure knowledgeable sales staff and excellent service. We love our Sebo vacuum, two Labrador retrievers, so it gets constant use.

★★★★★
April 9, 2022

Great place for service, demos, and equipment. I had trouble with my Miele stick vacuum and they worked with the manufacturer to get me the filter assembly in no time.

★★★★★
April 9, 2022

I used to bring in my cheap vacuums there to get serviced and fixed. Staff was always friendly and knowledgeable. This February 2022 I finally took the plunge and bought a Sebo Felix from them and I have been floored (I like puns) by the product, warranty and level of care from staff. Great team!