American Glass Of Albany Inc in Albany

27 N Manning Blvd, Albany, NY 12206, United States

★★★★☆
(37 reviews)
Specialties: Window installation service Auto glass shop Glass & mirror shop

About

American Glass Co. of Albany, Inc. is a Glazing Specialty Contractor. We are a family owned business originally founded in 1911. Our 10,000 sq. ft. fabrication facilities and offices are located in Albany, NY. We furnish and install a full line of al

Website
americanglass1.com
Address
27 N Manning Blvd, Albany, NY 12206, United States
Plus Code
M6FF+96 Albany, New York, USA
Time Zone
America/New_York

Business Hours

Monday
7:30 am–4:30 pm
Tuesday
7:30 am–4:30 pm
Wednesday
7:30 am–4:30 pm
Thursday
7:30 am–4:30 pm
Friday
7:30 am–4:30 pm
Saturday
Closed
Sunday
Closed

Services

Accessibility
Wheelchair-accessible car park

Reviews

3.6
★★★★☆
37 reviews

Most Mentioned

price (8) call (6) windshield (3)
5 stars
21
4 stars
2
3 stars
2
2 stars
1
1 stars
11
★★★★
September 6, 2023

They did a great job, once the work started. I wasn't happy that I was called to come early and then waited about an hour for the installer to come back. Still, I will continue to use them over safelight due to their much more reasonable pricing

April 9, 2021

Called today for an estimate and he rudely told me “ nope don’t want no part of it “ and told me go to dealership. Just can’t believe how he said it. Totally not friendly and he could have easily said it in a different manner. I’m glad to give my business elsewhere.

September 4, 2020

Very rude snappy attitude when calling to get a price quote. Must have been the owner as others have stated. Answered the phone with “yeah!?” and when I said I was interested in a quote said “we’re very busy here I need sizes” and then cut me off when trying to answer. Was ticked off I had a bad connection apparently. This place is clearly plenty “busy” enough and not looking for any more customers.

July 24, 2019

If I could give them 0 stars I would. I dropped off windows to be reglazed. After a week I call to see if they were done and they doubled the price. When finally I picked them up the work was horrible and some of the glass was broken. After calling them the tried to give me instructions on how I could make them look right. By far the worst business of worked with.

★★★★★
May 13, 2019

Great service and fast. The price quoted was half what others were quoting me. This was table top glass which the owner upgraded from regular to bronze glass with no extra charge. I would highly recommend

April 19, 2019

Just stopped by for the first time this morning. I have a tiny circular crack in the windshield. Pinky size. I don't want to get a ticket so I want to patch it up. I knocked. The man in charge came and opened the door and said"What? What? What do we have of yours?" Very rushy. Very rude. Not even a hello. I directed him to my car and he told me $75 and patches don't work. He didn't even give me a chance to speak and said, "I'll give you a card, wait till it gets bad then come back and we'll replace the windshield". And he just kind of sped off. He didn't even ask me if I wanted to just replace the whole windshield or give me a price. I don't want a ticket so I need a patch not his unprofessional opinion. Plus it was overpriced and rude. I've had a patch job before. I already knew at moment uno that he was never touching my car. I would never go there and recommend no one else does. I'm also empathic and I can tell you that man has bad energy. I got the message from the universe that his life is a house of cards, many lies, ultimate self destruction. His cat has seen many bad things. Bad vibes yo. Not cool.

July 3, 2018

Owner is Very, Very Rude & obnoxious. Wanted to order something as the same I ordered a year ago, says he does not keep records( a lie because I was calling back the office lady who I talked to earlier she told me in a voice mail she found it)....But he was so Rude, that he couldn't be bothered with me ....I tried to explain, I want to order the same thing different size....He said I do large buildings, were too busy to talk to you....Call back Thursday we leave at 2:30......Guess What I called the place Capital Valley Glass, on Central Avenue they were more then happy to take my order.....I will never go there or recommend this place.

★★
October 31, 2013

Work was well done, BUT... It seems that none of the people who answer the phone there talk to eachother. Quoted a price of $200 by Tracy, then called back to talk to a Dave. Dave stated he would back his work for leaks even though I was providing window and seal. I went with this company as one cheaper and far closer to my home wouldn't cover this. Walk into the appointment to find Dave never told Tracy about anything, the next day I arrive to get my car and "NO WARRANTY" is written on the reciept. The seal I provided wasn't even taken out of the box. Numerous emails for a DOCUMENTED explaination led to phone calls (of which I told them I didn't want as they are playing games with "we never said that"). I will never use this company again and will make sure anyone I know steers clear of them. Tracy (or whoever was at the establishment the day I dropped my car off) made sure to tell me she was quitting and there was no good management, this was clear as day.

★★★★★
August 19, 2024

They took good care of me, I was very pleased

March 19, 2024

Don t waste our time! Unprofessional

★★★★★
Verified Reviewer
March 19, 2023

Great place to do business with, had just what I needed.

★★★★★
Verified Reviewer
March 19, 2023

Pleasant Service ,GREAT WORK NICE JOB WOULD RECOMMEND VERY HIGHLY

★★★
March 19, 2023

Very rude person on the phone . It was quite obvious he did not want our business. Will never call them again..

★★★★★
March 19, 2023

Great work, great price and fast

★★★★★
Verified Reviewer
March 19, 2023

Had my glass replaced on a antique mirror. They did a beautiful job in a reasonable price.

March 19, 2022

Called to get a quote for a windshield. Was told it s 1:00pm on a Friday call back next week!

★★★★★
March 19, 2021

Great service

March 19, 2021

The people that works are extremely rude. Poor customer service would not recommend.

★★★★★
March 19, 2020

OMG They did three jobs for me last week and did it quickly and beautifully. Thank you so much!!! You guys are awesome!

March 19, 2019

very rude person , dont even go there very expensive , they gave me a quote over the phone i gave them all the measurements after i took the door over there then they changed there higher there quote 200 dollars, they say something else on phone they make u go to the store when u get there they chang the story, i did not take the glass from them go to troy quality glass they r way cheaper than that i give them 0 customer service and 0 star they are very unprofessional i drove all the way over there such a waste of time

★★★★★
March 19, 2018

Replacement windshield. Service person arrived promptly and all service people I dealt with were very friendly and professional.

★★★★★
Verified Reviewer
March 19, 2018

Nice and friendly

March 19, 2018

Dave - owner very rude and misarable person. I hope going forward he let Tracy answer the phone.

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