terry morris in Ballston Lake
872 Saratoga Rd, Ballston Lake, NY 12019, United States
About
Terry Morris, located at 872 Saratoga Rd in Ballston Lake, NY, is a well-established auto body shop maintaining a solid 4.2-star rating from customer reviews. This family-owned business has earned a reputation for treating customers like family, combining professional service with a personal touch.
The facility offers comprehensive auto services, including expert collision repair and oil changes. Their skilled mechanics have demonstrated excellence in restoration work, with customers reporting their vehicles looking "as good as new" after accident repairs. The shop is known for efficient service, with quick turnaround times working alongside insurance companies.
Notable for its accessibility features, the shop provides wheelchair-accessible parking, entrance, and restroom facilities. For optimal service, appointments are recommended, ensuring each customer receives dedicated attention to their vehicle's needs.
What sets Terry Morris apart is their community involvement and customer-first approach. They've hosted local car shows and maintained strong relationships with long-term customers. Special mention goes to their sales team, particularly Mike, who has received praise for his exceptional customer service.
Services
Photo Gallery
Reviews
Most Mentioned
I absolutely love this dealership! Our family has done business with Morris ford for years. It's a small family business and they treat you like family. Ask for Mike, he is an amazing salesman.
Giving my review an edit since I’ve had some issues with the service department. About 1-2 months ago, they found a large oil leak. When they first injected the dye to find the leak, I was told to just come back in and made no mention of needing an appt to check where the leak was as I thought that was all that was happening. When I returned, the guy working the service desk on Saturdays was extremely rude and essentially told me I should just go to another dealership since they couldn’t fit me in any time soon. They finally found an appt for me and I returned with my car. Due to more communication errors, they had to keep my car a second day. I wasn’t keen on that but it is what it is. But what really annoys me is I have spent thousands at this point at the service department, and they couldn’t have the common sense to clean the oil that leaked off my engine so when I brought it in to Midas in Clifton Park, they thought I had another oil leak. Luckily Midas was kind enough to not only wipe my engine down, but also has me coming back to make sure the job done by Terry Morris was actually completed properly. Very disappointed with the service here.
Good dealership, thanks for hosting ASMC car show for 2022
Very professional and friendly
Told us over the phone our bill would be $1,100. We got there and they wouldn't give us the car unless we paid $2,300 and we had to get help from a relative to pay the bill. No one would explain or help and they were all very rude.
Love to see 👀 💕 this weekend
I was in an accident that I caused between the shop and my insurance I was back on the road within 2 weeks!! They were absolutely amazing! My car looks just as good as it did before the accident! I highly recommend them! :)
Similar Companies
