Lake Auto Parts in Ballston Lake
503 Schauber Rd Suite 1, Ballston Lake, NY 12019, United States
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They had my part in stock for a fair price and it was ready for pickup within a day..! I would definitely recommend it to anyone..!
Great inventory and service. Reasonable prices friendly and quick pickup.
Look past the outdated one star reviews and you will see Bob is a hardworking, knowledgeable man of integrity. I was recommended to send him my car for scrap after Triple A quoted me seven grand for a new engine. However, Bob assured me he could find me the parts cheaper. He referred me to one friend at another shop for the engine and one for the labor, saving my car and a lot of money. I pointed out that this would mean he’s making no money and he told me that it was the right thing to do and sent me on my way. I will recommend all my friends and family go to Bob for any replacement parts. He is a kind soul.
If I could give no stars, I would. I inquired about a part for my car a week prior, and was told the part was still in stock. During this initial call, I was told that I would have to pay for the part before arriving and even seeing the condition of the part. I don't know why or how that would be considered ethical, as the part could have been just as damaged as my current part is. I called on Thursday the 23 to ensure the part was there, as their site had it listed as "off and ready". I was told, "we will call you back in an hour" because they need to put eyes on the part that is still located on the vehicle, despite being listed as removed already. Okay, not a huge deal. I wait until 12:30pm, and still no call. At 1pm, I call back again, because at this point I need to either be able to obtain the part or order it elsewhere. I was told "we are busy, you're going to have to wait". Okay fine, I give them until 3pm and I call again. Still told "we haven't been out there yet." I place an online order elsewhere to obtain the part because at this point, they close at 4:30pm and the chances of me receiving this part have dwindled down. At 4:05pm, I am contacted to finally hear them say "oh we can't sell you the part anyway". Horrible way to do customer service, especially with car parts and people losing daylight quickly in the winter to install things. The way that my wife was also spoken to when she called to check in on the part was not professional, as she was told "we already told your husband he would have to wait until we had the time", yet you're a business that runs on customer service skills for those in need of car parts?
I needed a part they didn't have, but went out of their way and got it for me. Saved me $600! Thank you. Will be back.
Went in for a unique part and found it. Ownership was helpful and very kind. Would recommend in a heartbeat!!! Don’t Miss Out!
After calling several yards for a part I found it here but I was given a wrong part, not big deal but when the part was returned I was charged a 20% re-stock fee because they made a mistake & pulled the wrong part but it always more simple to blame the consumer saying ots the customers fault for giving the wrong year. Well why would I say I had an 05 when I have a 03. I feel I had 20% stolen from me
I’m not sure why there are so many negative reviews but I love this place. I’m giving 4 stars because the guy that answers the phone is ALWAYS grumpy but when I went there I got him out of his grumpiness and actually had good conversation. The parts are always in good condition; the service is fast and easy. Give these people a break guys; they’re tearing parts from vehicles, I’m sure it’s not a fun job. I’ll continue to purchase here whenever I need too.
Over priced, rude people, disgusting dirty environment. Selling pure junk and trash for an outrages markup, the arrogance of the owner is beyond ridicules. buyer beware
Called to ask about a part, UNBELIEVABLY RUDE! And hung up on me because he obviously didn t want to do his job today! Never ever again! I used to pick up parts here years ago. Rude!
Good deals
Me and my family have done business with them for over 20 years. Always helpful, reasonable, and have great professional service
Just look at the picture ...
Had to edit my review because I made a mistake and blamed it on these guys. They were very patient and got me what I needed.
Terrible service gave my friend the wrong wheel size won t exchange it or give refund.
Very unhappy person to deal with really cranky on the phone seems like he hates his life also hung up the phone on me before I got to finish what I was saying the only good part is the price is reasonable
did successfully get 2 part s however, extremely rude staff they don t care about your vehicle emergency.. place is disgusting with a mange dog wondering around sniffing you when u walk in ..
Great place for parts at a reasonable price and the customer service is great called there today for a radio they didn t have however he found the radio for me elsewhere with no issues that is great customer service
Get all my motors and transmissions from them and they are quality
Crazy high prices
I was very pleased with both the quality of the parts that they sold me, and with the quality of people working there. Not only did they make sure that the part that I bought was what I needed, but also they made sure that I was satisfied, had all of the accessories that I needed that I wouldnt have even expected to come attached. On top of that, when we were loading and unloading the parts, they made sure that I didnt have to work hard, and they were very careful not to damage anything. They were also super friendly and helpful, and we even had a nice chat shooting the breeze about different things that we have built. I hope not to need any more parts soon, but if I do, I know Ill have this experience to look forward to again!
Extremely helpful, friendly and quick. I think it was Jeff, who helped me get a rim for my car for way less than what I would ve paid at some other local establishments.
Straight to the point, great parts, and great prices.
Very rude on the phone and when looking there website it said it had the part but when called said nothing in stock in a VERY RUDE manner. Wouldnt buy from them if it was only place on earth.
Cool guys Work fast
Great people, good service, reasonable prices
Great place cheapest around
Have been buying auto parts here for 17 years now. Great guys and great prices. Sometimes they re in a great mood and are awesome to deal with other times they re very rude and short. I guess that s the nature of a junkyard but just thought I d offer some constructive criticism as a frequent customer.
I got this parts store through google and I saw very good comments so I decided to go and it was very sad to feel the rejection and racism so much that he did not want to attend to us it was an act of racism, I only leave this comment so that other Latinos have it in mind and may God bless and forgive him
This place has been in business forever, that alone should stand out.
Very helpful. Tad expensive! But they had it and I needed it!
Excellent service and friendly people.
Even if you buy a lot of parts theres no discount
Placed order over phone. Arrived when promised. Great people and a nice doggie.
Terrible service
Honest and fair.
Friendly and helpful.
Great customer service very helpful
They gave me both the wrong parts for both vehicles challenger and jeep commander and had me in a bad position.
Was a great experience got 2 great truck tires for a killer deal no complaints would highly recommend
Called in to inquire about parts. Guy on the phone was extremely rude.
Horrible customer service, would not recommend to my worst enemy.
7/2/21 husband called for a part, paid for it over the phone, told we will call when part is pulled. Called back 5 times, told it will be done. BIG LIE. never done no call back no call even saying cant be completed, and funds will be refunded if we cant wait or get the part. Terrible service
Excellent area for lunch
Great service, stand up staff and I got my part within 1 day of ordering. Hopefully wont be needed but I will be back if I need more parts. Thank you Lake Auto!
Great guys! I mistakenly bought two tires which were the wrong size for my truck and they let me bring them back and exchange them free of charge!!
Its been pretty hit or miss as of late, but car parts are almost impossible to find.
Best place for used parts
Awesome! Just like old times. Good people very helpful.
Poor customer service I went there couple weeks ago to buy a engine for my car they ask what kind of car and year and the size motor I give all the information it s 2010 KIA optima 2.4 engine they gave me a KIA rando motor they told me it s for different vehicle but it will fit in my car I bring the motor to my house and I scheduled to drop the car at the mechanic and two weeks later I drop the car to the mechanic and motor the mechanic told me this motor don t fit this motor is too big it s a V-6 and your car is 4 cylinder I go back to the junkyard and the costumer service was so rude they want to blame me. They say you asking for this motor. How can I ask for this motor if I don t have a KIA rando v-6 when they the one tell me it s going to fit Now they don t want to take the motor back they sold me wrong they want to charge me 20 % for taking the motor back I know nobody suppose to work for free but if you do a mistake you should have fix the mistake it s not fair for me to pay for something I m not wrong for. I hope all you people go to this place better watch because because maybe they do to you the same they to you what they did to me
They are amazing. They are quick , supernice and do an amazing job. You need parts then this is where to go!!!! Thank you guys!!!!
These guys are great Bob helped me and saved me today with my motor mount. And he even put it on for me!! Thank you guys so much you will always have my service.
Very rude i wouldnt recommend this place,not to mention biased..smh even in this time of everything....
This is a Wonderful Establishment.
Best used parts
1st time I called them they tried to charge me $70 on a part that $60 brand new then I waited called them back and the 2nd time nature I the charge me a $100 good thing I went somewhere else and found the whole entire part for 40 bucks and I took it out on my own there rip off try take avantage of people in the Corona virus
Very friendly. Gave top dollar for junk car.
Good people
Good service
Always have a part Im looking for and if not, they find one for me !
Ok prices
The owner let me buy a used door for my car and let me hold onto the damaged door I had until I was able to settle with insurance and give it back for the trade price.
Always fair
The guy behind the counter is a waste of life and rude not helpful in anyway and this was the second time i have gone there and he has behaved the same way both times also someone who works at a junkyard should be familiar with auto parts
Phil is the best!
Perfect lots of cars to choose from thanks
*OVERPRICED FOR USED PARTS* I stopped by because according to their online inventory they had a few 11th Gen F-150s in their lot andI was looking for replacement tow hooks for my front bumper. The guy behind the counter said he had them and if I had tools with me to take them off, they would be $45 EACH. I can buy a BRAND NEW SET online from many retailers for that price or lower. I dont know if it is a NYS thing but every junk yard Ive been to across the state has been extremely overpriced for parts off of junkers.
Excellent choice of affordable vechiles and parts! Service beyond compare!
Payed for my parts. But have to wait a week or better just to get them it says great customer service but can t get a straight answer on when they will be ready all they say is we will call when they r ready
They were very understanding I had to have a toolbox and it was very heavy and it was cold and they let me drive my truck back there and normally they don t and all around they are very nice people and easy to talk to
THEY HAD THE BOLTS I NEEDED FOR MY CAR. BUT, A BIT HIGH PRICED..$45.00 FOR 2 BOLTS..REALLY HIGH PRICED..
Nice bunch of people
Guy at counter is rude
Had what I wanted .. beat all other prices!! Ill be back!!
Owners are rude, they want way too much money for used parts, you can t pull your own parts, and one person will tell you they have a part to then later go to get it and they don t have it. Planet auto in Ballston spa is better.
Great business great people always willing to help
Good guys at the desk, fast service
Friendly service. Prompt and helpful.
Service was fast and friendly, ordered and paid for part. Have to come back later for pick up.
Always got what I need
Great service every time!
They are very nice,
Do yourself a favor, listen to the past reviewers here, and go somewhere else other than Lake Auto Parts.
Great guys that always come through when you need them.They will go the extra mile, if necessary, to help you out.Its very difficult to find this kind of service ...anywhere!
EXCELLENT SERVICE!!!
I called to junk my car over the phone and the next step was to schedule pick up with tow truck, I will say that up to this point my interaction was positive. Today I tried to schedule a pick up. I first asked if Friday 8am was avail and the driver was booked. I then asked if Thursday at 8am was available. Apparently this line of questions was difficult. The driver told me to find someone else and hung up the phone. Not a professional interaction.
Great guys that know their cars. Ill be back again!
Easy to work with and they have what we needed.
Need cheap parts? Lakes probably got them.
Fantastic place great people willing to help others in need.
Friendly, down-home service. They will go out of their way to find the part you need and get it to you at a decent price.
Couldnt get what I needed. But was referred to someone. Great guys
Garbage attitude. Wont be trying again.
worst delivery,customer service i have ever experienced in auto parts, I ordered a part and 2 days later still no part, after being told it would be here the next day, no more from lake auto parts, im done, been very patient but it screwed me,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
They should be closed down with that type of service .And they are on BBB wow. They told me to call the same day I payed for my auto part later before they close to see if available well I called the next day Wich is Friday to see if ready and its not its the end piace of the muffler to cut off so he should have told me it will take 5 days becouse they are closed Saturday and Sunday.
Great Reliable Parts and excellent pricing with a large selection. Superb customer service with a smile.
Needed a part for my 15 yr old car to pass inspection..dealer said it was obsolete.....long shot but Lake had the cable I needed..thanks for saving me
Couldnt find a steel wheel in his catalog. Really?
Never had any problems been going there for years good guys and great parts
Charlie Tsao Is spot on with that review these guys must pay for good reviews because they have the customer service of trolls. If they see weakness in you they will take full advantage and if you want to return something forget about it youd better have all recorded reciepts and be willing to argue for hours even if it was their mistake but you wont win they dont care how little the price. Never been treated worse at an establishment in my life and I even tried going back but they dont change.
Worst place you would go for parts. Their price is even higher than new part of ebay or amazon. You d be better prepared for fighting, if you want to return anything, even thats a wrong parts from their mistake. Those hoodlum doesnt care about business and service. They only care about your money. Also, dont pay cash there if they ask you to do so. Keep your receipt and records, someday you might need.
The person on the phone was overly rude! Luckily I found the part I needed from Kneers auto in Troy and for less then 1/3rd the price Lake Auto quoted me.
great place
Lake auto parts are good in my book never had a problem whith them or any of there parts i also purchased a head light assembly for my car there for pennies on the dollar when every where else i went was very expensive.
I called them to buy a transfer case for my truck.. The guy on the phone seemed very confused. I had already looked up the part on their website, so I even had their stock number handy. I politely explained that I needed the part today, so I can fix my truck and go to work tomorrow. He couldnt figure out where the part was, so he said that he would call me back in 15-20 minutes.. That was 3 hours ago... They are now closed for the day.. Im missing a days work because of their incompetence... Not Happy..
Great Guys went to the car pulled the parts, very reasonable. Good guys.
Great guys to do business with. I own a 2003 Ford Taurus that always needs repairs (because its a Ford), and whenever I do I come here. Great used auto parts at a cheap price. just remember its a JUNK YARD, so you are buying used parts. Havent had any problems yet~ Just make sure you talk to brandon there~Very nice guy to do business with.