Advance Auto Parts in Ballston Spa
3 Dominic Dr, Ballston Spa, NY 12020, United States
About
Your local Advance Auto Parts at 3 Dominic Dr in Ballston Spa offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!
Business Hours
Services
Photo Gallery
Reviews
Most Mentioned
Always friendly, helpful and knowledgeable. Always willing to take some time to check something out or lend a wrench to swap out a battery. Been my fave parts store since we moved here.
Bryan with the face tattooes is very knowledgeable about vehicles, super helpful and very good looking..will always shop here
I had to pick some things up from the Dominic Dr Ballston Spa store today and to be honest, other than Tom at the Clifton Park store, I usually don't get such helpful and friendly service at other auto parts stores. Today Bryan D, and Chris T were not only welcoming and really friendly, but both also very helpful. They both took the time to help me figure out exactly which fluids were correct for my car, not just telling me what the computer listed after I threw some confusion at them. These two (as well as Tom in c.p.) are perfect examples of what a customer should encounter when visiting these stores, or any store for that matter. Aside from that, they also helped me save a few bucks by helping me put together an oil change package special. Thanks guys, pat on the back from me and I hope management reads these reviews.
I use to shop here, but after today I no longer will. Stopped in for wiper blades, the employees, both said that blades for my car are a difficult fit and not easy to find. They told me to go to Napa and I did, employees at Napa were dumbfounded that Advance said they were a hard fit/ find.. Less that 15 minutes later ,out the door new blades installed, fit perfect and work great. The brand that I bought is sold eveverywhere, nothing special, not a problem.
Don’t deserve any stars. Stew was the only employee in the store. While 7 people were waiting to be checked out Stew thought it was a good idea to keep answering the phone. In the future Stew try ringing out the paying customers before picking up that phone. Don’t see Stew making it much longer.
Zack who work's there waited on us and was very helpful showing & locating us in what we was looking for in the store. A big thank you too him and he was pleasant to talk to as well.Great customer service and would go back there again. They are next door by Dollar General and easy too find.
Never had an issue with the store. Can always find what I need and am in and out super quick. The guys that work here seem super helpful. The last time I was here I was in the parking lot installing new wipers and the guy from behind the desk came out and ask it if I needed any help.
Extremely helpful staff the man came out to look at the car and help install the part. Very clean nice facility. Convenient hours also
Always able to answer questions and provide guidance for the DIY person
Always helpful no complaints
Needed a new battery for my hoopty and AAP came through in the clutch.
Brad was a huge help today. Cannot recommend this place enough!
Quick pickup for an online order. It was ready in minutes!
Weird to go in and have only one person working. Doing great but maybe you could find help if you paid more an hour than you charge for a single quart of oil
Very knowledgeable and helpful
Great people in this store they go above and beyond to help
Would you believe they didnt carry windshield wipers for luxury cars?
Staff always helpful, their perks program has real benefits
Friendly team, had the bulb I was looking for in stock, and let me borrow some tools to swap it in outside in the parking garage lot.
Bought a new battery, installed battery along with new wipers. Staff was very knowledgeable and friendly.
Lady was very helpful today...ordered the part I needed and will be in tomorrow morning!! Thank u for being nice!!
Had what I needed!
This place sells automotive stuff! Who would have thought?
Great place has everything convenient location
Very friendly and helpful.
Helps me out with my car so that I could determine that I needed a new battery
They had the battery clamps I needed at the ballston spa store in stock !! Why dont the others have them in stock after all millions of autos use the same clamps how do you tell the customers you cant fix there auto because of no parts available. Someone is sleeping at the parts ordering dept. Thank you Ballston Advance auto
The girl that works there sold my o2 sensor to me, extremely sweet!!!! My reciept says Marissa W. thank-you!
Great staff, always willing to help.
Decent but staff wasnt very helpful.
Went in for rear wiper for my Chevy. Needed 13-N wiper. BSpa store didnt have one, but did have one delivered the following day by the Saratoga store. (Prepaid for it). Stopped by to get it and it was the wrong wiper- 13-1. This is the 3rd time trying to get this wiper. Wth! Can Amazon or Advanced Auto please get it straight?! I cant keep using the gas $$ to pick up and return these all the time!
Items are always ready to be picked up extremely quick and have always had everything I ve needed in stock.
Great customer service got what I needed quickly.
always helpful and to the point
Good store.
Theyll actually call a partner store for your parts if they dont have it.
Helpful staff
Chris and Randy were very polite and helpful. Thank you
Had to return an item I had purchased online, employees were so helpful and even called their manager to ensure they were making the refund correctly instead of just winging it.
Jim @ Troy Advance Auto is friendly, courteous, and very knowledgeable.
Super nice employees
Waited in line forever, store wasnt even busy
As always they do a great job to get parts pulled fast and if they dont have it in stock they will get it fast!
Walked in, was greeted immediately, research was done by staff on my behalf, recommendations given by excellent staff, wipers installed by same excellent staff. Now Im a happier and safer diver!
Not bad,never answer the phones but inside they are good an fast,an know what ya need
The guys were super chill and really helpful. Thanx, Guys!
Great people. Couldnt get my part but friendly and helpful.
Helpful staff, got what I needed.
$10 for a quart of oil. Doesnt matter which brand you want, theyre $10 across the board. Premium oil is even more. No thanks. Oil is $3 a quart at the dollar general 50 feet away.
Great employees,. Everyone is so helpful!
This place is awesome and the people are super helpful. I had to return an unopened part and I didnt have the receipt. They not only looked up my receipt but also allowed me to use the refunded money towards my current purchase
Great help in getting what I needed. Keep up the good work!!
Website offers curbside pickup, but the whole store refused to perform action and tried to rip customers off by not completing the order. Either new management or new employees.
Karl is the best! Goes above and beyond all the time! Best parts pro Ive worked with.
Helpful with all of your auto needs. They helped me with wipers and a new battery. Thanks to Stu and the entire staff for everything
Went in today. None of the employees wore masks. And they were walking the floor. Also said nothing to a customer with no mask. But how could they
Mans at counter was fun to talk to :)
Awesome
Ian is by far the friendliest and most helpful employee at this location.
everyo e whom has assisted me has been top notch
2 employees were outside ,seen myself as well as another customer walking towards the store ,they both went in the store I looked around for 5 mins ,asked one of the guys for something I was looking for , I am sorry I interrupted his reading ,he pointed to the aisle I was just in and said its over there so I left ........
Very helpful got in with a battery that was barely in warrantee got a replacement for free!
Nice staff and good prices.
Ian and ulises were the best. Came 830 last night with a melted pigtail socket on my front light. They went out of their way to help me fix. Made sure had the right parts. Very nice, outstanding service. I give them praise thank you for having such great workers They went above and beyond for us
None of your employees wear masks. Ok, one does, but only around his chin. I came in a month ago and thought I would give the benefit of the doubt from that experience (also when lead wasnt wearing one). This time, one of their employees came out from behind the counter, no mask on, stood right next to me to get something off the shelf. Your management needs to do better. (The other 2 employees were not wearing either)
They helped me very well.
Wonderful the man help me with my window washers
Staff was very polite and helped me get the right things I needed will definetly be coming back here again.
Experienced staff exceeded expectations.
Great guys, very helpful, no wait .
Excellent service!
Good people! This is my go to store I always get what I need. If they dont having it in stock my order usually comes within the day or the following.
If you do your own repairs they save you a lot of money
VERY good prices AND helpful people. The guy working there actually went out and looked at a small scratch on my car and he advised me on how to repair it cheaply
Made good on bad battery
Bathrooms good northway needs rest area between warrensburgh and platts burgh to far without one
They had what I needed but the young Woman working the counter wasnt very knowledgeable. She was nice enough though and with some coaching she was able to find the part I needed. Break pads...
good work guys
Website said open til 9pm got there at 8:15 and the door was locked. After I drove 15mins to get there. Change the time on your website. Not happy.
Helpful employees and good prices.
Tested my alternator quick and at no charge. Friendly professional service!
Great auto parts store with great hours. They are very helpful.
If they didnt havr what I wanted in stock they ordered it.
Had exactly what I needed
Very handy and local.
They were helpful but sold me the wrong part for my car headlights and stated he could not insert its against store policy
Firve wron22o yeah the only thing that Im fire is the fire at 1:22 yeah the fire at 1:22 thank you
Always cheaper online..I dont get it..
Tried to get refund on gift card that I purchased for a Christmas a gift that I decided I didnt need , l had reciept and guess what they refused to refund unbelievable need to beware BAD customer services nothing on receipt saying no refunds I will not buy from them again.
Great staff. Knowledgeable and friendly.
Bought a battery with free installation .. good service!!
Other than the price they are great LOL they checked my battery and put the new one in
Extremely helpful staff.
Customer service needs improving!!!
Helpful
Great service. And i get 10% for military discount. =) advanced auto is where half my money goes... dont buy a FORD! Lmfao
Very knowledgeable staff. The wait is sometimes long though
Nice clean store, very helpful employees...
Good prices, good selection
Friendly and helpful staff
Helpful staff, good prices. If you need some self service on your car, Id recommend giving this place a go. Their staff also helped me out to diagnose my car. Would definitely recommend.
Good prices
Ballston Spa location has the best customer service associates. They are very knowledgeable.
Great prices
Helpful people that helped me get the job done quickly and easily.
Guys at this place. They allways help me with the stuff I need. Very helpful people and nice
Helpful
Good for getting parts now just cost a bit more than eBay and rock auto
Excellent customer service! Very professional. Will be going back to this branch from now on. Thank you for such service.
Great friendly good service
Had to return brake pads. They were quick and didnt offer any problems or delays.
I had a great experience at this store. My daughters car was not running right and the check engine light was on. It was 2pm on a Sunday. The store clerk quickly and easily let me use the diagnosis tool in exchange for holding my drivers license. I asked for a an expensive part that I thought would fix the problem (as recommended by a Google search)....the store clerk advised me that I should try to replace the spark plug wires first because they are inexpensive and are often the cause of the error code. The wires only cost $35.00 and once I installed the wires, the car runs perfect and the the CEL stayed off. Thank you. Eric Farbent
Great customer service!
I award you 1 star for the retention of the military discount that I know is pretty much optional for any retail outlet. Plus 1 for the condition of the store and good inventory. We all know and love the local chain of Advance Auto stores. However, I beg the regional manager to see reason and allow his employees to utilize all the tools available to them. Ive seen it a hundred times. People _in_need_ show up to your store with a 15 year old car that has clearly been neglected. A few sensors would probably fix it to a driveable point but all the employees have been told for the last 20 years that its illegal to reset codes with the store-use diagnostic tool. LIE. So, when they get every code the car can store in PROM the counter-jockeys have to throw up their hands and sell them every part they can afford. In the last instance I witnessed this resulted in the owners abandoning the vehicle in a mutually agreed spot in the parking lot (so that was nice, anyway). Well, I can only ask that you follow the instructions that are supplied with every OBD-II tool. Just do the reset, run it around the block and see what sticks. Sell the vital parts that are needed, boils down to being a human with compassion. These people need to get to wherever they are going too. * I spent the last few hours perusing the NY Environmental and Traffic Law. No statute referenced limitations on diagnostic tools used on vehicles requiring emission testing. The test procedure itself runs a readiness test to ensure proper operation of all emission control functions. PS I await any response or indication of policy change. I will be watching!
