Mangino Buick GMC in Ballston Spa

Installed trailer package kit from GMC accessories perfectly in a timely manner. Excellent customer service. Even provided shuttle to local planet fitness so I could kill time and work out while installation was going on to avoid sitting in waiting area.

A smooth car sale. Al was our salesman and he was informative listened to our needs. We are very happy with the car

I always like coming to Manginos they are always are so help full and nice to me when ever I come in for something they always make time for me thinks to all of you

Great work done quickly and thoroughly

Great service. Very nice people. Great price.

This service team has always been great.

Through the entire purchasing process the sales representative, John Schulz took extra time and effort to find a car that I wanted with the features I was looking for. The day of the sale he set aside enough time to review paperwork and car features and assist with setting up some of the new technology features in the vehicle. I felt valued as a customer throughout the experience.

Bought my brand new car from Dave at Mangino excellent service for excellent product Im very happy with my Envista

Prompt and professional. Fair prices and willing to install aftermarket parts. Do great work!

Considerate, Friendly, Organized

Usually, a very good experience, however, this last visit, not so much.

As always, staff friendly and informative. Work done on time.

The service department was courteous and professional and had me out without much of a wait.

Im always treated in a friendly manner and feel confident that my car is being taken care of by experienced mechanics!

Mr. Moffitt was very attentative to my needs what i wanted in my next car. He listened carefully and gave me time to compare two different makes. Mr. Mangino extended that courtesy by giving the best and maximum deal they could offer for my trade-in and bonus for the new car I bought. Both mens experiences and demeaner made the decision to buy from Mangino in Ballston Spa. I have such good service bringing my car in to get serviced.

Service and inspection completed satisfactorily. I dropped off the evening before. We added a couple of things that werent planned and the car was completed by afternoon. Friendly employees

Excellent and friendly staff

As always, the service is wonderful. Tyler is always keeping me updated on what services my 2016 GMC Canyon may need, why they are needed and the cost associated with it. At 106,00+ miles it still runs like new! The videos of the truck are also great because I can actually see the guts of my truck and know that Im not getting charged extra money for bonuses of additional work, parts & labor [like my neighbor did recently when the garage charged and extra $250 for parts and labor she didnt need] Cudos to the maintenance team at Ballston Spa!

Kat took the time to explain tire tread wear,, and future thinks to do to keep my 2018 chevy in good condition Mike always greets me making me feel at home

Routinely use Mangino to service my Yukon and Silverado. Would recommend this dealership to anyone looking to purchase or buy.

I got an appointment very quickly. Upon arrival I was greeted immediately. I was told it would take 20-30 minutes car was done in 20 minutes.

Staff is always friendly. Place is immaculate. Staff keeps you updated on progress of car/repair/ updates.

Awesome professional and friendly staff. Have been doing business with them for many years. Excellent. I have purchased a few cars and have had servicing at Mangino Buick GMC for many, many years. Everyone is so friendly, knowledgeable and definitely accommodating and I really enjoy my time there with these people who I refer to as family.

This was my 2nd buying experience at Mangino and cant say enough great things about everyone I had the opportunity to meet along the way. Its quite obvious their approach is to create long term relationships with the customer and not just add another sold unit to the board for which I highly appreciate. An additional shoutout to Larry and Al for a seamless transaction and the owner popping in to say hello to ask if I was happy and could he do anything!

As always, treated excellent by staff This time in particular, I was having trouble getting my vehicle to the shop - no worries, it was picked up and delivered back to my drive way, the same day with repairs completed as requested I could not be more pleased with this service

I was just in for 1,000 mile pit stop on my new GMC Sierra HD, in and out in about 15 minutes. Great service

Everyone was exceptionally great from the moment I stepped in till the time I left felt like family.

I was able to drop my car off for service I received a loaner which I absolutely loved the car was done quickly and everything was taken care of

Consistently the best.

This was a no hassle transaction. Your sales team and finance representative understood what I wanted and delivered! I will be recommending your dealership in the future. Thank you.

I recently visited Mangino Buick GMC and was blown away by the exceptional service. From the moment I walked in, the staff was welcoming and attentive. The quality of service was outstanding, and the ambiance made for a perfect experience. Special thanks to my advisor, Kristen, who made sure I had everything I needed for a comfortable stay while I waited for my vehicle to be serviced. I highly recommend Mangino Buick GMC for anyone looking for a top-notch dealership to do business with.

EVERYONE HAS ALWAYS BEEN VERY COURTEOUS AND FRIENDLY EVERY TIME I HAVE VISITED THEIR DEALERSHIP WETHER TO HAVE SERVICE OR PURCHASE A NEW TRUCK.

Great place to do business. The staff is friend and knowledgeable. Highly recommend.

They always make you feel like solving your problem is important to them! Professional, courteous and always friendly

Great people from the top down. Ralph Mangino stopped in to the customer waiting area and greeted everyone there. Staff was very polite and capable. I dealt with Van Buren in Garden City NY before and Mangino continues in serving us in an excellent manner the way that Van Buren did as well. Kudos to a great dealership.

Dave Moffitt and Ralph Mangino really went the extra mile to help me get the best price for my trade and the lowest price for the 2024 GMC Sierra SLE double cab long box. This truck has a 5.3 V8 engine and rides as beautiful as it looks. I couldnt be happier and will be recommending them to my friends family and co-workers. Thank you very much Mangino Buick GMC for my new truck.

I have going to them for years what does that tell you? Excellent dealership.

Zero if I could. Worst experience in my life to purchase a car! Went to another dealer & purchased. Oh & your generated email. A joke!

John has been wonderful with both of us my other half bought a truck and I leased a vehicle with them and both time we used John . Great man !!

Dennis made my experience quick & smooth. I came in close to closing time, he stayed to get me set up & I was picking up my car the next day. Kind and thorough! Best experience Ive had buying a car for sure. Did I mention he sent me home with a bottle of bubbly to celebrate??? What a gem.

A little bit of a wait but excellent communication and customer service. Especially loved the phone call follow up!

prompt and professional service-Thanks to Mike Howell and the team!!

Courteous interactions with everyone encountered to provide service to my vehicle. I was treated as and felt like a valued customer. Excellent service at a reasonable price.

I picked up a bolt in my tire and they got me right in and took care of it. Great service

This is the best dealership that I have ever dealt with and I have been buying GM products for 40 years.

Good

Excellent service. Great communication from the service department from the time my vehicle was dropped off until completion.

Brought my car in for a oil/filter change and radiator flush. While the vehicle was in being serviced the tech noticed one of my rear springs was broken. I was made aware of this and was told that both rear springs should be replaced when one is, I had the work done at that point. Very pleased with Mangino Buick so far. May purchase my next vehicle there in the future. Everyone is very friendly.

Not at all good by any means. Was sold a vehicle 7 years ago and was NEVER informed that the vehicle was in an accident until I did the research. Went to go purchase another vehicle and had the employee set aside time to confirm all the details and the car was sold from underneath me with no warning what so ever. Tried to reach out to the employee and have gotten no answer back at all. I would not trust them. They told me I HAD to ask for a CarFax report, but it is LEGALLY their job to inform any buyer any details about the past of the car. They KNEW it was in an accident and the WHOLE passenger side was wiped out, but failed to inform me. The broke the law of the Consumer Protection Law . Which, as stated, the seller MUST inform the buyer of any past accidents or frame damage to the vehicle before finalization of sale. They claim they did the full scale inspection of the vehicle and did all background checks before closing the sale. On an added note, after 7 years of owning the vehicle, I found 2 shotgun shells under me seats. They do a horrible job and do not care what they sell to who. Received a response saying we will look into this and never heard a word back. It has been 2 months. Good job Mangino. Good job on pushing aside the issues and only gold lining the positive feedback

The service was done on schedule. It took about a half hour to do the service, oil change and tire rotation. The waiting area is nice with several tables away from the seating are to do work. Service was performed as expected.

Excellent service, excellent staff

They were on time with the appointment, and kept me informed the whole time. They are honest and trustworthy i highly recommend them.

Nice place. Great waiting area.

Best delivery of a new vehicle I have ever received. Thank You John Shultz for your time with me.

Catherine is extremely helpful, knowledgeable, and personable always has a smile on her face!

Hope the service writer was easy & friendly to deal with while checking in, and Tammy the cashier was cheerful & positive upon checking out

Service by Mangino Buick/GMC was excellent. However the lug nut design the swelled the chrome plated lug nut caps so they cannot be removed without causing damage that will prevent reuse is a significant inconvenience and needless maintenance and repair expense.

They were very friendly up front with my problem I will use them again even though they couldnt do the repairs on my truck that were needed

Best dealership ever. From sales to service!

Everyone is always so pleasant and nice. They re helpful and informative. They work with you and never pressure you. I tell everyone that I would definitely buy another car from Mangino and recommend them every chance I get. Best car dealership experience ever.

I want to go to the Mangino family Thanksgiving Dinner!! Love your commercials and business philosophy!!!

I ve purchased two used Toyotas from Marc at Mangino and he s professional and first class, we were honest with each other from the start, and was able to make a deal that worked all around.

Made an appointment because my engine light was coming on; appointment was for 1/2/2024 but I brought in over a week early because I was afraid it wouldnt start if I waited. They looked at it the next day, and I was updated often (thank you Hope). Long story short....I had my car back on 12/26/2023........one week BEFORE my scheduled appointment!!!!! Saved me from needing a rental car. VERY satisfied with Mangino Buick in Ballston Spa!

Great experience

Outstanding customer service, from the moment I entered this dealer ship greeted by sales person Dennis Hoenig who also provide us with knowledge of the vechile an follow through of delivery of my buick, our finance manager outstanding along with their manager who assisted with my value (trade in) alpha romeo. I would rate this dealership an team outstanding, perfect score.

Mike and his team along with the service writers did an excellent job taking care of me and my Corvette. I would highly recommend Mangino Buick GMC for all your vehicle needs. Great place, great people. Jim Alonzo

Working with Mangino has been by far the best experience I have ever had with a car dealership. They are friendly, knowledgeable, and fair. Ralph was great with communication in getting me into my new Hummer. I couldn t be happier with the experience. These guys are the best!

John was very helpful in every way possible. He let us test drive the vehicle a number of times and was very upfront about the price and broke it down so I could understand it. So far we love the Acadia.

Sales rep was very thorough and patient, especially when explaining the technology of the car.

Great service. Timely diagnosis and repair!

Everything was so easy! Anthony was great to work with and so was everyone else I came into contact with. I am so in love with my new Terrain!!

service department is honest and does great work.

Manginos is real friendly and I enjoy my time there. Manginos takes care of my truck real well.They fix any problems that happens to my truck.Less worries for me. Thank.You.

Hope was absolutely fantastic! Doing everything from sending me the number so I could cash in my GMC rewards to keeping me informed of my cars service.

very nice people fast service

I came in not really needing a new car but figuring out what was in my budget. Everyone was friendly and helpful at the dealership. Our salesman Al Depalma was great! He delivered everything I asked for fast and efficiently. Definitely a great experience.

Fast friendly service while I waited

Loaner vehicle while I waited for ordered parts! Always Kept me informed....handled very professionally!!!!!

Very efficient, providing communication and timely service

Excellent service as always!

Sales staff took time to explain everything about the vehicle.

Mangino is second to none, I am always treated like a member of the family. Highly recommended.

Oil change was fine, but tire rotation didnt happen because of two things. First, apparently no lugnut key came with the truck, not your fault but that brings up the other problem. The service department doent have the universal kit with all the different keys for just this problem, nor was there any offer to order the missing key.

Best dealership area. GMC and Mangino Chevy

Great Dealership

Everyone was friendly, helpful, and truly cared how the new vehicle with fit me and my family.

I was in the process of purchasing a Terrain from Mangino GMC when I ran into issues with the title for my trade (my fault). They were so patient and nice about the situation and agreed to hold the vehicle for me until my new title came in which took 3 weeks. They could of easily sold this vehicle to someone else but they didn t and for that I will be a lifetime customer! I worked with John S and he was very friendly and accommodating even offering to come in on his days off if I received the title in the mail. I highly recommend Mangino GMC!

Very pleased from the top down. I travel 1 hr and 20 min and pass plenty of dealers on the way just to deal with Mangino. Will be back for the next its a great relationship !

Great friendly service and they know my Acaida

I had asked to have the tires rotated because the back tires were already removed for the brake job, but it was forgotten about. I had an oil change done, but they couldn t be bothered to reset the oil life

As repeat customers my husband and I are extremely satisfied with the service and care we received from John B Schulz We would recommend him to family and friends

Finished when promised, super clean waiting area (all areas actually), everyone super knowledgeable.

Excited to visit Mangino because they had a 2024 Buick Encore GX for sale. Sticker price $32k. Refused my employee discount. Then tried telling me the lease price would be $688. Marking this vehicle up over $10k and tried blaming the finance company charging 6% interest now on leases SHADY dealership! just come out and say your mark-up is $10k plus instead of thinking your prospects are stupid. Went to another GM dealership. Got a 2024 vehicle that was $32k as well AND allowed my employee discount, lease payment was $448!!

Couldn t ask for a better experience. Everyone I dealt with was top notch. Will recommend y all to everyone I can. Thank you!

Went there specifically to look at a vehicle that was on their website drove an hour to get there to find that they dont have the vehicle at all thats annoying

Absolutely wonderful experience, seamless and so fast! I will definitely be back in a few years for another new Yukon!

Took two and half hours to do oil change. I was told it would be between forty five minutes and a hour. Will never bring car here again for service

after the way I was treated by your service manager and service department as a whole; I have absolutely Zero confidence or faith in Mangino of Ballston Spa. Ive been coming to your service team for many years and I want to service my vehicle where I bought it, with the respect and courtesy anyone would expect being a return customer. Unfortunately the overall message I got yesterday was Go away we dont want you here . That being the case I took my Truck and business to Mohawk Chevy and bought a new 2024 Truck from them yesterday. Glenn S

Great Service Experience! Friendly and courteous service!

Follow up: I was contacted by the service manager, an appointment was promptly made with Tyler and the rear struts were changed, my older SUV rides like it is a few years younger, very happy with the resolution and everyone involved. Original review (3 stars) Brought the car in for changing the brakes and told them the struts might need changing as well because the ride is really bouncy especially at the back. At pick up they said the struts were still fine. This is a 2015 yukon with factory struts, I m guessing nobody looked at them or tested the car because it s obvious they need changing. When driving away, The ride was still bouncy where I felt like a bobble head. Scheduled an appointment to get the struts changed and told them why it needed it Left the car there overnight and I am told on pickup that nothing was done because the specific struts were not in stock. So I wasted gas and my time, packed all the kids in the car while my wife was driving her car so we could drop it off after hours, then noting was done when I specifically told them I wanted the struts changed. It is infuriating that the struts were not ordered when the appointment was booked, I basically gave you license to charge me money and you doubled down not doing the proper service when I asked for it. We are going to have to replace this truck in a few years, you should step up your service game if you want to keep clients. To add insult to injury there is a black plastic panel next to the driver side window that rattles at highway speeds. The one on the opposite side was replaced for the same reason years ago. I was told at pickup that the techs found a seat belt extender in the door that was causing the noise. Really?

It was great as always

They were very accommodating, no appointment but they got my car in on a Saturday for an oil change!! I was visiting family from out of town.

Nice trucks

Easy to have the cars serviced! Love that the mechanic does a walkthrough by video of the checks that they do! Everything from start to finish with the service department is spot on! Best kind of customer service I ve seen in a long time!

David Moffit was very professional since 1995 I have bought all my NEW vehicles in Florida I seen the AT4 and called David answered all my questions and made my transition from my 2021 Chevy Tahoe to my new vehicle painless. Honestly I can not thank David and Larry enough. Neither one of them were pushy. I definitely will recommend this dealership to everyone I know and even people I dont know. THANK YOU AGAIN

Great experience as usual.

I had an exceptional experience with the sales team at the GMC dealership. From the moment I walked in, their professionalism and knowledge stood out. They patiently answered all my questions, provided thorough explanations about the different models, and helped me find the perfect vehicle that matched my needs. Their willingness to go the extra mile, along with their friendly and approachable demeanor, truly made the car-buying process a breeze. Im extremely satisfied with the service I received from the GMC sales team, and I would highly recommend them to anyone in search of a new vehicle.

Great experience end to end. Got exactly what I was looking for. Larry was knowledgeable and out us in the right truck after showing us a few, John and Al kept the backend process for financing and insurance pain free and fast. Everyone was super friendly and helpful. Would definitely recommend.

Salesman just too pushy too just a little push pushy Car nice but went other dealer to lease than purchase Drove almostt 2 hrs and sorry to say not imppressed and also balled down on praised me on trade in

The Ballston Spa Mangino family and service team makes you feel like you are apart of there family, everyone treats you and greets you with respect and by name. I do send my family and friends to them.

Great Service! Tyler listened to my concerns, set a plan and solved the issues with our GMC Acadia We set up an appointment, SUV was serviced on time Fantastic Job Tyler

My first experience to your dealership was not a pleasant one a few years ago trying to buy a vehicle.This time I was told to go here through my local automotive shop. Tyler and Joe in the service area were great to work with. They updated me on everything that was going on and worked with me. Was a great experience. I would recommend them.

Made an appointment online, misread the date and ended up dropping off a week early, I didnt need my truck so I let the advisor know that I wasnt in a rush, and to just take a look at it when possible. I was told it would by about 4 days before they could get to it. Relieved a phone call about 4 hours later that it was diagnosed and parts ordered. I was happy that the service department was able to squeeze me in despite my mistake of dropping off early.

All work performed in a timely manner,,very kind folks

Just had the air bag recall done on my 2011 GMC truck. Mangino service department did a great job, were polite and efficient. Treated me great even though I have an old vehicle.

Great customer service, quality of work and attention to detail!

Every time I have the oil changed The tech fills engine but never wipes off spilled oil on engine cover. If my car was a corvette Im sure that it would be spotless

Every staff member made us feel welcome, from our salesperson Al Depalma, Larry and John in finance. Even other sales staff just talking with us while we waited. Met one of the owners Ralph, who took time to talk with us and give us useful information.

We worked with Al Depalma and he was fantastic he knew his job and made us very comfortable

Another great experience with a professional salesman who went out of his way to get me an excellent deal.

I was kept informed throughout the diagnosis and repair process.

Friendly and professional. Clean and inviting waiting area.

No problems at all and very helpful when I had to move appointment time.

Clean, everyone is friendly. Enjoyed speaking with the one owner, cant remember her name. Very happy with this dealership.

Services were done good, unfortunately the rattle in my exhaust is still bad.

Very friendly and helpful. Happy to take my vehicle there

Tire service was completed perfectly for less cost and less time than expected. I will return for dealer service when needed.

My sales representative Al, was a pleasure to work with and was willing to help with all of my inquiries. It was great to work with a salesman that was not pushy or overbearing.

We experienced car trouble as we embarked on vacation. We called Mangino and explained our predicament. Mike Howell and his maintenance team were able to diagnose and remedy the situation. We left the car with them and they gave us a ride home. Mike called with status reports and when the car was fixed. Our vacation was saved by the Mangino service team. Weve bought 11 cars from Mangino and recommend them to everyone.

Staff

Liked the video inspection!

Al Depalma was exceptional. Answered all my questions and very customer focused. He makes his customer his number 1 priority. Love him!

Thank you.

Had a great experience leasing my new Buick

Did a great job installing my lights

Absolutely awesome buying experience! Marcus, Larry and the rest of the Mangino family made my vehicle purchase, smooth, fast and enjoyable!! I appreciate all you have done and I look forward to future purchases!!

the vehicle was updated and my oil change was prompt along with very reasonable on price

Kristin was very helpful and kept in touch with updates

Quick, pleasant, efficient and complete

Great from start to finish

Clean, fast, friendly

Bought a used vehicle from them. A couple weeks later the back window showed a leak. Brought the truck in and they were able to get it done immediately. Even offered a rental if it wasn t done at a certain time. They definitely stay true to their word.

As always, completely professional service.

Everyone was very nice.

Was contacted by Mangino to set appointment for car inspection. Asked me if I was going to drop off or wait. Said I would drop off. No specific time was scheduled for appointment, just said to drop off in the morning. So at 8:40 I dropped it off. (Now keep in mind my vehicle was just there a few weeks prior for one of your required inspections). All I needed this time was a NYS Inspection. Called around noon and spoke with service department, said car wasnt done and they would call. Finally around 4:40 I received a call that it was finished. Live across the street, so walked over. If I waited it would have been a ridiculous long time for this inspection. Thank heavens I didnt wait. Next time, I will get a specific appointment and hopefully this doesnt happen again.

Mangino is a wonderful dealership to work with. They are professional, caring and willing to go above and beyond to make their customers happy.

Staff are very friendly and the service is quick

Service customers beware. They do not put OEM parts on your vehicle. I took my 1 year old, $70k truck in to replace warped rear rotors, asked them for even an even better (AC DELCO Silver) than what came on the truck, and they put uncoated rotors on that have rusted after 2 months and look terrible. Coated rotors come on the vehicle from the factory and I cant believe they dont use those as replacements.

Was looking to purchase a truck. Called spoke w a salesman named Mark, he was nice enough to call me back and give me some lease payments. I called him 2 additional times to ask questions and see about program updates. No return call from him- so we went somewhere else.

Dishonest has day is long.

Decent, good family environment. Old school finance scheme. I would prefer having the finance manager in with the sales associate to go through the details.

Everyone at the dealership is so helpful and nice! They always make the service process easy!

Professional and prompt staff, who clearly explained findings, when completing the video assessment. I am very satisfied and look forward to a long-term relationship.

Very nice and professional

Always a great experience with Mangino, whether its purchasing or service!

Went in for an oil change and tire rotation, in and out in no time. Great job, well done. Thank you.

Service advisor, Tyler, was on point with my 1500. They had my truck for just over a week but he communicated with me every step of the way. He dealt with the warranty company, got stuff covered. Thanks, Tyler!!!

it took longer then when i was there for service before

Great customer service

Brian in the parts department was Great he was able to get a part to my dealership in P.A. So I could get my Tahoe fixed for Christmas! If I could give more stars I would.

They treat you with great respect and always do the work they say they re going to do.

I love working with Brian and Katherine.

The service was completed quickly and ahead of my scheduled appointment. The cost was also very competitive, which is not what you would expect from a dealership.

Service department is professional, communicative, and thorough.

Changed my mind couple times on what vehicle to buy and salesman was very good about redoing paperwork, everything went smoothly

Excellent customer service. I worked with Al in sales and John in finance. They made my buying experience seamless. Will be back for all future service and truck purchases.

Treated me greatly. Now keep in mind I drive a buick so they have all the info and whatever else for my vehicle mostly on hand. And have probably been mostly trained on buick and other gm brands like gmc. But Ive seen plenty of other brands being worked on here. My car needed about 4 grand worth of work done to it. They did a great job it runs and drives way better. Every problem and concern I came in with has been resolved and then some. And considering all the work that had to be done, I got it back in a timely manner. About week in total. That includes dropping it off the day before, it getting an inspection of the problems, etc. They told me Wednesday and I got it back Thursday. For me personally Im ok with that. Ive had cars go the other dealers for even less work. And take much longer than a week. Definitely a place that cares about your car and time. And most importantly didnt charge me for anything that didnt actually have to be done. I say that because Ive heard of other dealers and small shops uncharging for work that doesnt need to be done.

Acquiring the vehicle I wanted to purchase via dealer trade was a smooth process and very quick in its execution. My dealership owner and the sales staff were extremely accomodating to make the process of buying a new vehicle an enjoyable experience. Everything about this dealership in the way they conduct business demonstrates that this is a family owned and operated business model.

It was a very thorough job

I called for service after AAA said I needed a new battery. Hope got me in within 30 minutes. They tested the battery and said I didnt need one - it was just a matter of being frigid cold and not starting the car for a few days. I did get an oil change though and was out of the building in less than 45 minutes. While waiting...I noticed several members of the Mangino family hard at work and very friendly. Why would I go anywhere else?

Excellent staff. Ive been going for to them years, actually bought all my new cars there. This Terrain was purchased in January of 2023. Enjoyed it emmensly. Colored METALLIC BLUE was the selling point, JUST LOVE THAT COLOR!!!!!!!!!!!!!!!!!!

Everyone was friendly and helpful! A great dealership!

An unexpected issue surfaced and the dealership ensured a quick and satisfactory solution to the problem. The quick response and customer service from the service team was excellent.

nice job

Everyone is very friendly and knowledgeable. With the video they show you everything that their doing on the vehicle.

Staff is welcoming. Waiting area is comfortable.

Easy to communicate with the entire staff. Everyone I dealt with was pleasant. My service was completed within my quoted time frame. Comfortable enough waiting area so I was able to perform my office work

Excellent service as always.

Excellent service, from first call with rep through service.

I did not have an appointment and had a problem with the battery in my GMC and went to Manginos and talked to Tyler. He took the vehicle right in and resolved the problem and also did the lube & oil change. The vehicle was ready for pickup around noon. Another great job done by Tyler and Mangino!!!

very good

very good like usual

Not the best experience. I was having some problems with my 2 year old truck. Admittedly, they were electrical problems, which are notoriously difficult to diagnose. Prior to bringing the truck in I did a ton of research on the possible problem and explained it to the service rep when I left the truck. I understand most people do not know what they are talking about when it comes to vehicles, but I am a hobby mechanic (restored several German cars) and I explained that. Instead of listening to me and my research, they determined my battery was bad and replaced it under warranty. When I objected they said that was all they could do. So I left and sure enough that did not correct the problem. I brought the truck back, again offering the research I had done on what was causing the problem (which again was rejected). This time they kept my truck for almost three weeks - during which time I only received one call about the status (after I had called and emailed asking for an update). Finally they decided to do what I had told them to do in the beginning and amazingly the problem is fixed! Then they send me an email to complete a survey and say if I cant give them a good review please let them know. So I respond by saying I cant give them a good review and if they would like more information to please contact me - no one does. Im not inclined to leave bad reviews - but definitely not happy with this dealership.

First of all I want to say that I came to get my 4 new tires put on that were sitting right in the back seat of my car that I purchased from tire rack to have you install mount and balance & have an alignment done along with my oil change and state inspection. There is no way that could of gone unnoticed from seeing them sitting there in the back or smelling the fresh rubber in the car. I got the inspection video and the mechanic was checking the tread on the 4 tires I already had on the car as he apparently did not know he was installing new tires that were sitting right in the car. I texted the service rep about this and they text me back that the mechanic didnt look at the second page of the work order that they were installing my new tires and thought it was funny he didnt look at the whole work order and what was to be done. It shouldnt take me pointing out to them what was being done to the car and if I hadnt pointed it out I probably would of came to pick up my car that afternoon with the same 4 tires that were already on it I would of found nothing funny about that . Also I provided a tire sensor for them to fix as they said while the tire was off they would replace my right rear tire sensor for me. In the end they werent able to program it with their tire tool as it was an aftermarket part when they put it on so they proceeded to take it off and return that part to me so I could go about returning it to the parts store. They failed to tell me that well removing the never used tire sensor I had just purchased two days prior that they had damaged it so upon returning it to the parts store I was told they couldnt take it back because it was damaged by the mechanic in the removal process. In the end your service manager is going to reimburse for the cost of the part which I appreciate but I dont appreciate buying a brand new part for someone to just damage and then not being able to return it to the parts store and now it is just a brand new sensor that is a piece of trash that will not be used on any ones vehicle. If I ever come back for more service to be done here I request that mechanic yesterday be not allowed to work on or be near my vehicle at all. I expect they at least know the job they are doing from the moment they pull it in and also the inspection video you guys provide me was done so quickly with no care to show me every thing going on with my vehicle it was only 30 seconds long. Last mechanic who sent me one when I had the car serviced back in September 2023 took 3 full mins of video to show me my shocks, brake & fuel lines , struts, brakes the whole undercarriage of the car was in great shape and everything that was going on with it. I find those inspection videos very helpful and insightful as I am not a professional mechanic and I dont know everything that may or may not be going on and it is nice to know that someone cares to show me what is happening with my vehicle when they are working on it. I just feel that there was not as much care and attention put into it this time around compared to previous experiences. In the end the job got done but just made me feel not as important of a customer this time around with this service appointment.

Marcus was great! Listened to exactly what I wanted and got me into my new car seamlessly. This was a relief after my previous experiences with other gmc dealerships. I highly recommend visiting Marcus to anyone if they are looking for a great experience!

Easy to make appt and everyone was very friendly.

Very professional and competent.

I have been a proud customer for the past seven years. I recently purchased a new vehicle and the experience was just has incredible. I felt like family when I was there. The staff went out of their way to make sure everything went smoothly. Their follow through and communication exceeded my expectations. I strongly encourage people to give them a chance and just go meet with a member of their team. You will not regret it!

What a great experience working with you on the recent purchase of our vehicle. Special thanks to John Schulz for making this a very easy no pressure sale. It was like no other car dealership and we highly recommend anyone needing to purchase a new/used vehicle to check this family out.

Service is excellent. Personnel are friendly and professional. I have brought my car here for over 3 years and have never been disappointed.

Always courteous and polite and always greeted by Mike Howell their manager. I have been going their for many years.

I am 60 years old and my wife is in her early 50s, between the two us we have bought a lot of cars in the 25 years we have been married. This was the single best car buying experience we have ever had. Staff and salesman were sincere, helpful, professional and courteous. We knew what we wanted and how we were going to pay for it. There was no pressure to buy anything we didnt want or change how we financed the new car. Their was one negative, and this had nothing to do with the dealership or staff. We spent the majority of our time at pick-up trying to download the mybuick/onstar app. Instead of learning about all the cool features on my wifes brand new Envista we were stuck on the phone for 45 minutes with a onstar rep only to not get a resolution until the following day. For any future new car needs and service we will definitely be returning to Manginos Buick/GMC.

Always 5 star customer service. Thankyou

Great service

They did everything I asked in a timely manner.

They where very professional and helpful would definitely recommend.

Ralph and John were so helpful and accommodating in helping me find my next ride!! Thank you!!

Very happy with Larry and Dave, did a great job helping me fine a truck.

John Schultz was very attentive to every aspect of my car purchase from having me test drive to helping navigate a trade in to actually completing a purchase. He was very patient in teaching me all the inside electronic offerings that Buick has ! I came back the next day to pick up some Mats for the inside of my new Envision and John went above and beyond to carry them out and install them for me.

I have never had a bad experience with Manginos. They have always gone above and beyond when it comes to customer satisfaction!! Always a pleasure to get my vehicle serviced and have a friendly conversation with the staff and owners..

Great buying experience working with Dave.

Great service

Mangino Buick GMC always goes out of their way to make sure I feel comfortable, confident and knowledgeable about my car. They re professionalism is outstanding. I would recommend Mangino to anyone.

Was the best experience I had with the car dealership

Service is always above and beyond

Today I called the dealership to schedule a service. After returning home from vacation I realized my car inspection had passed. When I called the Service Department, Kristin S went above and beyond to fit me in. My appointment was for 4:00 and I was in and out within 45 minutes. I will definitely be doing service there again. I just have to add that Kristin was very helpful as I had a few very detailed questions about my car. She took down my info, talked to me and made me feel at ease bringing my car in for the first time. I look forward to returning to Mangino GMC in Ballston Spa! A+ service to Kristin!

Best dealership I have ever been too

This visit was great. They got my car right in and out just like I needed.