Don Oralls Garage in Binghamton
13 Spud Ln, Binghamton, NY 13904, United States
About
Don Oralls Garage is a family-owned and operated heavy duty towing and recovery company and truck repair shop that has been in the industry since 1963! We pride ourselves on the quality of service we have provided to our area and customers over the years, and we continue to do so today. Don Oralls Garage provides the most professional and reliable service with the most experienced staff. Don Oralls garage offers a wide range of services for both passenger vehicles as well as commercial customers. We are available 24/7 for roadside assistance and all of your emergency towing needs from a simple breakdown or minor fender-bender to accident recovery and cleanup. We have the ability and knowledge to help you with just about anything!
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The fuel supply line to the cylinder head on my 3406E Caterpillar engine burst. We contacted Don Oralls and they were able to work me in the same morning. The mechanic was proficient and worked steadily. He was cautious with my truck and explained what he did, showing me the damaged part. The labor rate is competitive with neighboring shops and Don Oralls is close to the Loves and TA right off 81. I noted that they do road service and towing. The entire staff was friendly, and I would definitely do business with them again.
During the night, at a truck stop, my tire deflated because the valve broke. We were 0.3 miles away from them and decided to go there because it wasn’t busy, and I was in a hurry for a delivery. The girl working there checked the issue, said it was just the valve that needed replacing, and assured me it would be done in 15 minutes so I could continue my trip. She worked on the tire in front of the truck while we watched from inside. She attached the tire to the air hose to inflate it and went somewhere else (the air hose didn’t have a PSI gauge). After 5 minutes, since she left the tire inflating unsupervised, the tire exploded (it’s worth noting that tires should never be left unattended during inflation, especially not for that long). I got out of the truck to see what was going on, and the worker told me the tire was damaged, even though the original issue was just the valve. Long story short, they charged me $500 for a new trailer tire (you can see it in the photo), which burst due to the worker’s mistake. In the end, another worker and the boss said I should have gone to Loves or TA. All in all, I came to get my tire inflated and the valve replaced, but I ended up missing my delivery and paying $500. If there were an option for zero stars, I’d give them that.
I recently had a spring replaced on my truck and the experience was excellent. The team was professional, knowledgeable, and efficient from start to finish. They quickly diagnosed the issue, provided a clear explanation of the repair process, and got the job done in a timely manner. The quality of the work was top-notch. If you’re looking for reliable, skilled mechanics, I highly recommend. I’ll definitely be returning for any future vehicle needs!
Don Oralls couldn’t have been more helpful. From the first call for help to the time our camper was fixed and we were back on the road, everyone were courteous and professional. Thanks again to Mike and all his crew!
Had a coach with a water pump that went out, I called and spoke to Beth, she took all the info needed, found the part and sent her tech out with it. Our coach was back up and running by late afternoon. They stayed in touch with my driver, the mechanic did a great job and made sure the repairs were good to go Riley helped me with billing. First class outfit all the way, I highly recommend them Renee Musical Coaches Winston Salem, NC
My name is Robert Butts I'm a owner operator and hands down this is the best damn shop I ever had to service my truck Mike Angie and Chris went over and beyond to make sure that I had a Great experience and get this they wouldn't let me pay for unnecessary parts and labor that alone should be fine stars and to top it all of they was nice enough to find me room and board and provide transportation until my work was done it was more than a experience it was like I was with family. I would like to thank you and my family thanks you keep up the good work👍💪
Went there awesome customer service. They take care of you as soon as you walk in no procrastination. Talk to Mike he will make sure the job gets done. No hassle at all they get straight to work and get the job done.
10/10 Really really satisfy with Don Oralls! And their people, Zack who is really friendly, helped me getting my car out of a really steep hill/ditch and managed to do it quick and during a freezing snowy day! The price was reasonable for the job! Not like this other companies around that were hugely over charging!!! Really really recommended, top notch 👌🏽 👍🏽 🇺🇸
Perfect. Best service I ever had. Fast, Efficient, and affordable.
This guys are the best in this area and professional with fear rates they know how keep the customers happy. Thank you guys
Great Service locked my keys in the car. They came right away very professional open my car door within seconds. I would recommend this service for anybody. They are great tow company. Please use them if you need any help in the area.
My daughter had a flat tire last night and was 2 hours from home. They went out of their way to be kind and help her so she could make it to the Alanis Morissette concert on time. The night could have been ruined for her but she made it on time and had a great night. I am so grateful that they were there to help. Thank you! I wish more businesses were this helpful. You are a good example of excellent customer service.
Great shop had an air bag go out on my trailer they were more then willing to get me in and get the job done nice to go somewhere that everyone is friendly and professional. If you are in need of repairs call this place first you won t be disappointed
They have been my go-to towing company for the last 4-6 weeks. They have been the most affordable towing company around. Both of my cars are out of commission at the same time and they have been excellent in picking them up and bringing them to several local repair shops. The woman on the phone is very nice and pleasant despite working in an job where people are often upset. I highly recommend them for your towing needs.
40 min to change an outside tire on trailer without even taking the rim off the trailer. Charging over $100 with tire fee $78 without disposal fee. just to put my Own spare on. I Understand you did it quickly but what if I had a flat which would take maybe 1.5 hrs to repair what would you charge $200?
Good service, friendly staff
Courteous, Prompt, Great Staff, I Highly Recommend Don Oralls Garage
I used DB Orwell s Garage and Towing Service The ROLL BACK Driver - Zack, i believe his name is; VERY KNOWLEDGE AND UNDERSTANDING of how to PROPERLY TOW MY FULL SIZE 2002 FORD F-350 SUPER DUTY EXTENDED CAB 4x4 DUELLY ** HIGHLY RECOMMEND ** If you have a truck like mine or similar BE SURE TO REQEST ZACK TO TOW YOUR PICKUP TRUCK
Outstanding !! Second guy to come out and had my door open in a few minutes first guy said it couldn t be done!!!! Saturday night 10 pm these guys were here in 30 minutes
Service was excellent and very professional. Technician John was super friendly and knowledgeable. I will recommend Don Oralls Garage to all my friends and coworkers
The technician dustin, was courteous and quick to get my rig going again on the side of the road
Very professional experience working with these people! Id highly recommend!
Amazing people. They went above and beyond any expectations. They are Honest and some of the hardest working people i have ever met.
The driver (Alex) that assisted me was super knowledgeable, friendly, and helpful. Very positive experience. Thanks guys!
Alex was very professional, rates were the best I could find on the weekend. He took his time and made sure my car got on the bed without damage to the bumpers, thanks guys!
Incredibly kind and respectful, quick to work and understanding of how I got stuck. 10/10
Alex was fast, personal, and very professional. Thank you for getting our vehicle unlocked Alex!!!
Helped make the best out of a bad situation. Got us towed to the shop on a Saturday afternoon, everyone was very friendly and helpful.
These guys fix trucks better then crooked politicians fix elections. A Intelligent, honest hard working roadside guy really helped me out of a bind at a DOT stop. Very happy with service Services Electrical, Vehicle engine diagnostic, Service not listed
I called other tow companies and they hymnd and hawed about it because my tow was behind a house off the road a bit. Called Dons was given a price and they did it no fuss.... if I had to have a tow I will use them
The truck needed road assistance. They charged 6 hours for work that could have been done in 2 hours max. They used the situation to their favore just because they could. They may have good reviews with others who use their services regularly ( i get it), but I would not advise using them as side road assistance. The problem did not get fixed, also created other issues. Charged more than 2k for nothing.
Zach was extremely kind and helpful when we needed our car towed emergently! We would recommend him and Don Orall s to anyone!
10/10 Alex save my day Lol he help me to get my truck keys back after I forgot it inside the cab
Helped make the best out of a bad situation. Got us towed to my destination on a Tuesday afternoon, Alex was very helpful, knowledgeable and cool.
Operator was quick and responsive to questions as well as the hook up of the car. Customer service top notch.
Jack did the excellent job. I am very happy.
Experience shop big family very professional Big shout out to Alex
Alex was fantastic as always, towed one of my drivers out of a totaled van and brought me back to my warehouse quickly and effectively 11/10
I park my company truck at the loves and I can always depend on the guys at oralls to fix my truck unlike the mechanics our company hires. 11/10 would recommend.
We thought we were experiencing axel issues with our camper and they came to us at the end of their work day to confirm the issue. We were overjoyed to learn our axel is fine and it was so kind of them to come out!
Absolutely came through for us when no one else could. Rented a sketchy car through a p2p rental app called Turo (would not recommend) and got stranded by the side of a highway for a good 5 hours in the middle of the night, the whole time being put on hold and left clueless by customer support and roadside assistance that seemed like it didnt exist - the company was reaching out to local tow companies in the area and could not find a single one that were willing take the job. Just when we were about to lose all hope, we were notified that Don Oralls Garage had picked up the task at 3am on Labor Day weekend, saving our lives. We called them and were told AN ACCURATE ETA - the only people we talked to all night who had the competence to run a business and gave us any useful information at all!!! They came promptly and did their jobs well. 10/10 would recommend.
Always a blast to stop by
Good workshop
This was the best towing company I ve ever used no question. Prices are more than fair, they are extremely reliable and friendly. They towed my daughter s car out of a very dangerous situation. We are very grateful for their help. I would not hesitate to call them!!!
Very knowledgeable staff. Got me in & diagnosed quickly. Had to wait on parts but once they arrived they had me back on the road the same day. Highly recommend!
Great guys on time everytime. Also Im a repeat customer for a reason. Prices are lower than most other garages and the service is the best.
Good service but as an indigenous African i felt so uncomfortable being in that place an old man walking around making racist comments such as dirty Mexican and jew a coworker told him to be careful what you say because I was around he chuckled an walked off as I was outside someone else made a remark to one of his co-workers saying yes Master never again im going to use loves from now on!!! Good service from the guy who fixed my truck
Called for a tow truck , they showed up on time very polite drivers did the job in a professional manner.
Fully available and very accommodating towing service handle two calls - the original roadside breakdown and a subsequent scheduled tow to the repair shop. First row came quickly and the dispatcher kept me informed of the progress. Second row was handled without me having to be present and went without a hitch. The driver knew his equipment, knew the job and knew the territory so everything was accomplish as it needed to be. No drama - just good organization, good people and good work.
Better prices for road assistance than TA. It was flat steering tire on road at night. They fixed it fast and not too expensive. Thanks guys
Great shop for almost everything that your commercial trucks need! Tow service is pretty good too. Really cool guy there. Great customer service.
Dude Zach is a hell of a driver, I m a driver myself and I know a good driver when I see one, he s it. On top of that he responded quicker than I ve ever seen from a recker. Got my truck where it needed to go and went the extra mile to take me 17 mins away to a hotel for the night. I highly recommend this company if your truck is broke down.
Hit a huge pothole on 17E was luckily able to make the next exit for Hancock and to The Old Bat Factory gas station where a helpful employee told me about Oralls Garage that opened at 8am next morning. I called the garage to see if they wanted to tow me that night or next am and we decided in the morning. Luckily, there was the Delaware Inn next door so got a room for the night. I over inflated my tire the next morning and drove to the garage 1.4miles away and was at Don Oralls Garage before 8am. Patrick took a look at my bent rim with tire partially off and said he thought he could pound it back in shape. He took my car right in and by 10:15am I was back on the road! He also found that one of the tire bolts had snapped so he replaced them all. In and out of the garage for under $150 and in just about 2 hours! I was completely satisfied with their service! Great experience with them! Thank You!
My son took his truck there,Great job Great service
Very nice courteous and professional mechanics highly recomended
My husband and I where out of town and got a flat tire we couldn t get the tire to Release from under our van. We called the insurance and they sent us Val-U Auto. The driver hand No clue as to how to find us, took him 1 1/2 to get to us it started lightly raining when he got there he was cocky, and wasn t dressed for the job with his gold chain necklace, told us he wasn t going to get dirty. He was rude and told us nothing he can do to help but tow us. When we told him no tow he jumped in the tow truck and speed off, leaving us stranded. The insurance company then sent out Don Orals Garage, who sent us Zack. Zach worked very hard to get the tire off the van changed the tire and got us back on the road in no time.. Zach was friendly helpful, made me feel like we where in great hands this time. I will ALWAYS recommend This garage and most importantly Zack, this guy saved us
Great shop truck broke down and they stayed late to get me back on the road
They came out promptly to do a force Regen on my truck even though I was an hour away. Thank You. Highly recommend.
Awesome service at a reasonable price, had a big truck swamped, they showed up in 45 minutes, it wasnt near their shop by any means either, they winched it out and gave me a very reasonable bill. Definitely recommend using this tow / recovery business.
Helped me out of a real pickle and were absolutely great to work with. Nice people. Jeremy was extremely knowledgeable and fair, all the guys Friday morning with the non driveshaft issue were professional and pleasant.
A fantastic place to get repairs. They not only fix your vehicle, they do it right.
Super fast and reliable service from amazing people! 10 out of 10, highly recommend for any light or heavy duty services. Thank you Don Oralls Garage for all the help and for exhibiting the utmost professionalism and kindness!!!!
Great people. Easy to work with.
Great place and people
This was the best experience with a company I have had in a very long time. I would especially like to recognize Bill who went above and beyond in his job to help us stranded on the side of the road. We had a newborn and a four-year-old he came quickly, and was amazingly kind. Bill was so professional and thoughtful that it was inspiring. I want to recognize this company because to have people working for you like Bill, is something that should be recognized. Thank you again, I cannot thank you enough!
Absolutely fast... the loves and Ta wanted 5 hrs.... these guys meet me at my truck......
They serve Big Trucks ,campers and personal vehicles . They have road/tow service to boot.
Day or night, these people have bailed me out over and over again. Great people to work with.
Excellent, I can t say enough about this company. We broke down at 11pm & they came right out, fixing our RV on the spot. Definitely Trust them!
Awesome service! Great to work with. Friendly, courteous and trust worthy!
Excellent customer service, quality towing and road service repairs 24/7.
These guys did a great job. They were able to help me get back on the road quickly. Great guys.