Hook & Go Towing service in Brooklyn

Super friendly & fast service!!! I am so thankful for Hook & Go Towing! I will most definitely recommend this place for any and all towing services!

Rude service super rude not recommended

Awesome service. I was stuck on the side of the road, they showed up in just a short time and got my car safely to the auto shop. Hopefully I never need to call them again, but in the event I do . I def will !!

Straight up Professionals, will definitely use for towing needs !

The worst towing ever even tho I call them like 6 time and they pick up at the 6th call tell me they will be here with in 45 min I waited an hour and call them back 5 time no one pick up

Amazing service ,called at 9pm got here to jump start the car in 20 min ! Highly recommend

They charge me $600 for a 20min drop they are too expensive and they didn t want to take us with our car we had to take a Uber home

Johnny Merizalde towed two cars for us on the Saturday before Easter. I had called 6 other towing companies, including the one whom I had an appointment with, that didn t show up at all, and just left us hanging out in the breeze. To say that John went above and beyond to help us out doesn t fully describe the service we received that day. We had two non-running basement parking garage extractions, nowhere to put the cars and a time crunch to remove them. If you call Hook and Go Towing you are in good hands. I highly recommend. Best tow truck driver I ve ever met.

dont know their own prices and rude

I contacted this company to get my car out of a pound. Johnny showed up promptly (much quicker than AAA) and with the proper licenses to gain access to the car. He was careful not to damage my car in the process. He was extremely knowledgeable and went above and beyond to make what was an extremely stressful situation a lot smoother. If I ever need a tow going forward I will not use another company. Thank you so much Johnny!!

Had an issue with my truck, to where I had pull over. Called a few places, they were fast to respond. Happy with the experience. Reasonable prices

Scammers

Call for a towed, they were reasonable price, professional and extremely fast. Got my car towed to the dealership in under a hour.

Thank you Ray awesome service!

Johnny was my tow driver. Fast friendly and very reasonably priced. Professionals and courteous. Thank you . Positive

I agree with all these reviews! Fast, friendly and fair prices! Johnny was great! Even had great conversation! Highly recommend this towing company. Thank you!

Call them never got an answer

Ray from Hook N Go was the best! He was on time and took extra care to load my bike securely and safely. Id absolutely recommend Ray and the company to anyone who needs their moto towed. Thanks guys!

Johnny is polite and patient with all my questions. Fast service was told the truck will be in an 1 hour but got to me in 15 min. Best price out of three tow companies.

Had the BEST towing experience you can expect with Hook & Go! A true local Brooklyn business, so prompt to answer on the phone, so fast to come to the place I was stuck in, and so efficient to hook your car in 5 min! And everything for a fair & honest price. Ray is simply an amazing & helpful professional. Its always stressful when you car is out of order: just call these folks and you will feel much better!!

I was a little late but he waited till i got there very nice guy affordable price arrived in under 30 minutes Services

Highly recommended! Courteous, punctual, and professional! Worth every penny. Thank you for your service!

Came and towed ticketed car in minutes. Wonderful!

Good service

Guy answered the phone was nice and professional. Tow truck came in 15 minutes (guy on phone quoted 30 minutes) and towed the vehicle instantly. Fast, easy, and efficient.

Advertise 24 hour towing couldnt even reach them.

Got my car towed from the NYPD impound to the front of my house. The service was fast and efficient and they stick to their word. I highly recommend this company you guys rock! I will definitely use you guys in the future and recommend you to all my friends and family and whoever needs a Tow!

Didnt want to service me

Excellent ,THANKS

Very reliable, fast service, and a real good price. My car was towed as fast as i could imagine with reasonable price. and i Will definitely be contacting you Again when Needed. thank you RAY you are the best.

Amazing customer service! Pablo was kind and patient. I will definitely use this company again.

BEST TOW TRUCK PLACE AROUND !! THEY CAME IN LESS THAN 15 MINS AND IT TOOK TWO SECONDS TO MOVE THE CAR . I WILL DEFINETLY BE USING THIS SERVICE AGAIN!!!

I was surprised at the professionalism, respect and most of concern of my well being. The reason I say surprised is because these people didn t know me, I wasn t referred by anyone. I was very upset and mad because I just spent a lot of money on this car and from the phone call to order the tow truck the dispatcher was more concerned about if I was hurt and sympotized with me . I have friends in the business and I didn t call them because they are more concerned about money. This guy whom I never met didn t overcharge me because it was a Mercedes, which I would have expected. That alone puts this company a step above the rest. He told me 15-20 minutes which was a lot shorter than I was expecting and the driver was there in about 7 minutes and he was another great guy. Try to help me with the car at first to try And start it which he didn t have to do and after a failed attempt at a boost even thought my wheels were locked he towed from behind which can be very difficult if you don t know what you re doing and then backed it into my driveway in one shot. Very satisfied because I googled out of nowhere and hit the jackpot. Best Towing Service I ever had in 54 years on this earth . S fee steps above the rest. Highly recommend them.

Outstanding service. They towed my bike within 15 minutes and at a reasonable rate. Big shout to Ray for being super professional and courteous!!

This driver was on time and really nice.

Very Great Service! The driver came really fast! The service was absolutely accommodating I ll definitely make recommendations!

So great! My friends husband was out of town and she needed me to move his car for her (she doesnt have a license) so they wouldnt get a ticket. Turns out, a light had been left on for days in the car, so it obviously was dead. It was after 7 on a Thursday night and most places were closed, and everyone who did answer said we were too far away. Hook & Go was the fourth company we called, and they were at the car within 20 minutes. The man who came was so nice, and he even came back to jumpstart the car a second time after he drove away and I (like an idiot) pressed the push to start button out of habit, turning the car off and leaving it dead again. Would definitely recommend these guys!

Ray was very professional and careful with my motorcycle. He strapped it very securely and padded areas that might rub. He even sent me a picture of the bike safely dropped off at the shop. I would recommend him to my friends and family.

Tow truck company came extremely fast (1 hour). Nice friendly driver (Jay). Easy process

Pablo was very professional. Thank you.

Got my truck driver out of a last minute jam. Driver showed up in 15 minutes to unlock the door. Got my driver back on the road saving me a ton of money in delays. Thanks guys. Good work.

Very rude service was involved in a accident the guy on the phone was very nasty try to rip me off with a yard fee which its not allowed to charge had to call the police and I filed a complaint by 311

35 mins got the car and drop it off fast!

Thanks ! (Great service)

Very fast service for blocked driveway. Thx

Quick prompt service. Excellent

Very fast, responsive and friendly. They took utmost care to make sure the motorcycle fit on their lift and got to the destination with careful driving. Wish they had motorcycle specific tow trucks though- would make everything faster and safer.

Hi, we wanted to say thank you to Ray who drove all the way to Trumbull from new York on a Friday night to bring us a replacement hire car after ours cut out on the highway. Thanks Ray, youre a star!

Excellent service! Fast! A vehicle blocked my driveway at the middle of the night during a snowstorm. After the cops ticket the vehicle, I called and the guy came in 25mins. Highly recommended.

For Fathers Day weekend I flew in from Texas to spend some time with my family in New York. Sadly, on the way from the airport we caught a flat tire. We were able to get out of the highway safely and immediately we called Hook & Go Towing Service. The dispatcher was polite and professional. The driver that had arrived was courteous and helpful. He changed the flat tire for us and within no time we were back on our way. Thanks again to Hook & Go Towing Service I would recommend you to anyone !

On time an great price an good customer service

Fast Service

My car died on me a couple of weeks ago right after crossing the Williamsburg bridge, and being from Boston, I had no previous experience with any towing companies in Brooklyn. After being treated pretty rudely by a couple other companies that I called, the dispatcher at Hook & Go was friendly and professional, as was the driver when he arrived. Hook & Go is a good name for this company because the driver had me hooked up and ready to go in almost the blink of an eye. Serious skills! Since I didnt know what was wrong with my car I needed to go to a garage. As I said, being from out of town, I didnt have a regular garage or know anyone who could give me a recommendation, and was honestly worried I was gonna get ripped off. The driver took me to a garage with whom they work regularly and they were able to diagnose and fix the problem extremely quickly and efficiently. Fortunately it was just my alternator belt that broke and it was a relatively quick fix, but they could have easily scammed me by telling me that I needed a new alternator or battery, but they didnt, they were straight-forward and honest with me. Hook & Go made my life a lot easier that day, and I would recommend them to anyone who finds themselves in the unfortunate position of needing a tow. Thanks again guys!

Very special service!!!!!

Two days ago my muffler fell off and I was stuck on 86Th street, I called Hook & Go Towing and they were there in less then 15 minutes. Ray is professional, reliable and personable. He was extremely helpful and compassionate given the fact that I was with both my children. I would definitely call Hook and go Towing again if I get stuck and I will recommend him to my friends!

awesome service, got stuck in Brooklyn NY and they arrived right away, took me to the local mechanic and took me to the hotel where I was staying, they didnt have to do all that, kind and friendly and super helpful, hook and go hooked me up

I used this towing company and they were fair in price, on time and professional. I will definitely use they again.

Was blocked out of my driveway, called and they were there within 20 mins, hooked and gone. Very courteous and fast service...cant ask for more than that!

The service was efficient and timely. I would recommend this company to anyone that has a blocked driveway. Thank You very much for your service.

Someone else pointed out the fact that driver Ray has the skills! We have a location where people park and block our driveway A LOT. It is very frustrating to me and Im SURE Im known down at the local precinct as an EDP(Emotionally Disturbed Person)! Once we got the car ticketed, I called a Hook & Go competitor who told me he couldnt hook it because there was a car parked in front of it. Duh! You know, Ray has the equipment and skill to slide that Hyundai SantaFe sideways a few, then hooked and impounded no worse for the wear. Thanks guys. See you next time.

The driver could not be nicer, He helped me push my car a long way up hill out of a garage. I cant recommend him or his company enough.

my roadside towing company left me sitting in my disabled car in mill basin Brooklyn for over 4 hours before the Angel named Ray from hook & go drove by me randomly. I flagged him down, he gave me a boost and determined it was the alternator, but the boost gave me a little heat to stay warm until he came back. He was back in about 20 minutes hooked my car up drove me to Astoria and all was done. Ray is an unbelievably nice guy, and he is a total Picasso with the tow truck. He had my up in under a minute!! I am cancelling my roadside towing service tomorrow and storing hook & go in m my phone in case this ever happens again.

Hook and go towing is amazing. The first time i used them i just randomly called them cause i found there number online. My first experience was amazing. Ray is absolutely great. I had to use them again a couple nights ago when my rear end broke. Ray was litetally there in under 2 minutes and had my truck up and ready to go in seconds. Timing and price is always great. If i ever need a tow again i will be definitely giving them my business.