AAMCO Transmissions & Total Car Care in Brooklyn

Thank you nakita for assisting us with great service, and always maintain a high level of communication.

Excellent customer service, ask Nakita...she did an amazing job from start to service, the team is efficient and they all listen to all my concerns. Vehicle was released to me within two hours.

Thanks nakita for exceptional customer service and a smooth financial transaction, she took the time to explain everything to me and made sure all my concerns were taken care of, this will be my shop from now on.

Thank you Nakita for such Amazing customer service and a smooth transaction, no wait time..came in and she took care of everything on my 2006 Toyota Highlander efficiently with a smile and great attitude.

Very good experience and smooth transactions with Nakita.

Thank you nakita for your impeccable service honest, transparent and always welcoming with a smile on walk in.

Thank you nakita for your service with my 1997 chevy tahoe, will come back for any further advice on my vehicle. Thanks to the Aamco team!

Nakita is very personable ,knowledgeable and always helpful., It is a joy to work with her.

Nakiata did my 2018 dodge caravan with excellent customer service and Mr Wesley the manager gave me great advice about service for my vehicles and will be coming back the AAMCO on Ralph for all future services

Just picked up my vehicle, great atmosphere..Thanks Nakita again for your amazing customer service.

Thank you nakita for great service!

Nakita, my first contact with AAMCO is the consummate professional. She is honestly, courteous, a a real pleasure! It was a pleasure!

Thank u for the customer service Nakita and Wesley

Nikita was awesome and super helpful

Nakita was a big help, thanks will come back and also to Wesley.

Thanks nakita your awesome

Thank you for your exceptional service and also to Wesley

Thank you Nakita for great customer service

Very friendly customer service at this location. Its been over a year since I have gotten my transmission changed and my car is working great. No problems here. Nakita and Wesley are amazing. They really went above and beyond to help me out.

Great Service. Fast Maintenance And Reasonable Prices

I need to bring to your attention that your staff Nakita is super pleasant and was a treasure to speaks to. She helped me right away with no attitude. We need more workers like her. It was a pleasure for me to stop by.

After countless frustrating experiences trying to find a reliable car maintenance professional, my husband and I finally struck gold with Westly & Nikita at AAMCO! From start to finish, their service was exceptional. Westly was knowledgeable, honest, and took the time to explain everything clearly. My husband handled most of the communication and follow-up, and he was thoroughly impressed by the professionalism and attention to detail. Our car runs better than ever, and we finally feel confident knowing we have someone we can trust for all our maintenance needs. If you re tired of the runaround and looking for someone who truly knows their stuff, look no further Westly is the real deal! We owe him and his team a bottle of wine!

Thanks Nakita for great service

Very profitable and pleasant experience. Receptionist, Nakita & the manager, Wesley, explained everything all work order in detail, everything was transparent. I would highly recommend this establishment for future patronage.

Thanks Nakita awesome service

Thank you Nakita for great customer service, thanks again.will be coming back.

Thank you guys at aamco for an awesome customer service, thanks Nakita and Wesley for great information and great service. Will be coming back for any future car needs!

Special thanks to Nakita, Wesley and the Aamco staff it was quick and efficient service, not only that they also helped with all my concerns very transparent. Thanks guys, my new store in bk Ralph ave!

AAMCO Ralph did an excellent job on my car I had to replace my whole transmission both Nakita and Wesley stayed in contact with me throughout the whole process. The professionalism between the workers and staff is phenomenal. If I have any issues or repairs Im not hesitating to bring my vehicle to them.

I have had the regretful and unfortunate experience of dealing with 4 different aamco locations, herricks road garden city (which to no surprise has went out of business) merrick road,lynbrook , ralph ave. brooklyn, herricks road, garden city for a second time, which had recently been acquired by the ralph avenue brooklyn owner, in addition to their corporate headquarters. every experience has been a stressful, costly and aggrivating ordeal. the valid 3 year 300,000 mile nationwide warranty was not honored after the engine they installed was operational for only less than 2 years. there has been no occasion that i have received my vehicle back from any aamco location without multiple other issues that have had to be repaired elsewhwere. they have appauling comunication employees were not only extremely incompetent and unproffessional, but exhibited outright hostility towards me in the form of profanity and hurling insults in response to me asking questions. almost $20,000 including tows and rentals in under 2 years and the vehicle has been rendered uninspectable, unreliable and unusable after the negligence and incompetence of their attempts at repairs to the vehicle. Response to response: Exhausting dealing with me translates into me asking too many questions so ill gladly accept that assessment as a compliment. Giving meager discounts on problems you created is not help. Maybe you should ve given context as to why your son Eric felt the compulsion to call the police. He refused to let me pay my bill and release my vehicle to me unless I followed his orders to stop recording and documenting the transaction/interaction for my own protection, which is my right as new York state is a one party consent state. While awaiting for the police to respond your son eric and employee steph hurled insults at me and were antagonistic. When the police arrived they inquired as to why I was being charged if this was a warranty job as your son stated to them, and then ordered your son eric and employee steph to let me pay my bill and release my vehicle to me. This is precisely why the transaction/interaction was recorded and documented.

Amazing professional facility, all staff especially Wesley took care of me, very honest and trustworthy. I highly recommend this facility for all your Auto needs.

Thank you for the great service! This is my new repair shop for all my vehicle needs. Thanks Nakita and Wesley.

Great communication and ability to work with warranty companies. Wesley is great - I will go back here with any future needs.

Thanks Nakita. Great customer service! Deserves accolades!

Amazing customer service, they really care about their customers, the young lady at the front even in a stressful situation took her time with me to go over everything and not only do I feel my car is well taken care of I am happy I found a place where the service is as great as well the job of repairs is getting done all in one place! Thanks Nakita Ralph ave is now my shop for any future repairs.

Nakita explained everything quite detailed, and provided impeccable service. Wesley was a great dude but took all my money....lol...lol, still love the service, really good people work at Aamco Ralph ave. 10 starz! :)

I am truly grateful for Wesley and his entire staff, they were wonderful best customer service experience Ive ever had. Will definitely bring my car back to aamco Ralph

This location had my work truck fixed and repaired in the same week. The team s communication here is outstanding.

Great service

When I called & left a message, Wesley got right back to me. Upon arrival Nakita greeted me with a friendly smile. The work was done professionally and to my complete satisfaction. During the entire process, both Nakita and Wesley called to update me. The work that was done, and parts needed were all explained. All the staff, smile and wave. Truly amazing customer service! I suggest all should visit, take advantage of the experts, have regular maintenance done. Ask Wesley and he can discuss the options to help your transmission last longer.

Wesley worked very well with me. He had my car in and out. Great customer service and communication he reach out to me every step of the way and kept me well updated

Wesley and his team customer service from AAMCO Transmission is outstanding the team is very responsive and helpful in solving problems and questions. The service, the product, and the overall experience were outstanding

Wesley and his team were wonderful, really great customer service experience here. Best repair shop in Brooklyn. I will be back again

Work completed as promised according to schedule courteous staff recommend them highly

Thank You appreciate the support from Nakita and Wesley and staff very nice people and great service

Wesley and Nakita took great care of me from the moment i called to the moment I picked up my car, they were very transparent in explaining everything in full details. Top star customer service, I will recommend this shop and this service to anyone who wants expert help.

Nakita & Wesley EXCELLENT!!

I am now a customer for life. Excellent customer service. Very honest staff. Wesley and Nakita were simply amazing

Hello my name is Steve and the Other Day I spoke to a helpful and resourceful representative from the Brooklyn location, her name was Nakeeda I hope I spelled it right lol .but anyways after explaining and braking down the issue with my vehicle, Nakeeda was very resourceful in giving me important useful information about Aamacos policy, finance program and all the services and resources Aamaco provides very professional, respectful, resourceful and passionate, what is there not to love

Amazing service. They figured out the problem with my car that had no check engine light and fixed it. Nakita and Management is very detailed with all info and updates.

Excellent service, and 10 Stars if I could. This is my shop for life, Nakita did and amazing job and special thanks to Wesley who assisted me in all financial matters.

Happy with the service, thank you Nakita for all the great advice.

Amazing service, experience & quality of work. Highly recommend AAMCO- Brooklyn location on Ralph street. First class management & service team. Affordable, Honest, Reliable, Quick, Friendly & Professional Team- will be my #1 choice for all our automotive needs.

Had to return my car on two occasions for almost the same problem

This is my shop for life, not only did they help me sort my vehicle but they got my vehicle fixed super fast. Thanks Wesley & nakita

Excellent service, well have to come back and finish up the balance of the work. 10 Starz

Very special people Wesley and Nakita treated me and my daughter Like family. Will be bsvk to get all of our vehicles taken care of here. Aramco ralph ave is the best. Thanks gorgeous the shots of liquor Wesley

Love the AAMCO workers. They are very understanding and work with you with any of needs and problems. They treated me like family. I love them.

Very professional

thanks Nakita and Wesley for your help!

Nakita has great service.

Great advise, good communication and even after they had me the keys Akita and Wesley took the time still to help me after the process. Thanks guys will come again.

Nakita provided great customer service, and kept me informed through the entire process of the diagnostic of my vehicle. Now with all the information and advice from AAMCO I can make a better financial decision. This is my shop moving forward honest and dependable service.

This was my second trip in 2 weeks to Amoco transmission. Service with a smile. Answered all my questions. If I have any more vehicle problems Aamco well get a visit.

AAMCO definitely brooklyns finest. From the professionalism to the hospitality 10/10. Most importantly they get the job done. S.o the Wesley the service director and Naketa who pointed me to the right direction!

I recently had a fantastic experience at AAMCO, and I owe a lot of that to Nakita. She was not only friendly and professional but also incredibly honest. Unlike many places, Nakita didn t try to upsell me on unnecessary services; instead, she focused on what my vehicle truly needed. She took the time to explain everything clearly and kept me updated throughout the repair process. Her commitment to customer satisfaction really made a difference. I highly recommend AAMCO, especially if you get to work with Nakita!

Wonderful staff, great service, complete breakdown of your payment plans. I would recommend them to anyone.

Wesley and Nakita gave amazing customer service. They reached out to me with updates on the process with my vehicle, until it was ready for pick up .

Nakita did a good job advising me on what to do with my vehicle. Thank you guys for the great service at AAMCO Team !

Wesley and Nakita were great. They went above and beyond to get my car fixed. Im now a customer for life thanks guys

Thank you for your help

Staff was very friendly and knowledge. Great communication throughout the process. Didn t try to upsell and let me know future repairs if I wasn t ready at that moment. Would recommend!

Wesley, Nakita and John are awesome folk and very professional!

Excellent customer service!

Top-notch service from start to finish! The staff here went above and beyond to make sure I understood the process and costs involved with my transmission repair. They were friendly, transparent, and genuinely cared about my satisfaction.

Excellent workshop, fast and reliable. Very good service, especially to the manager Wesley M.. 100% recommended

Weasley is super friendly, they work fast and efficient. I know I recommend them <3

Honestly is a must ! And they were bery honest good people

Id have given 10 stars if i could. Shanieka at the front desk is the most professional person Ive dealt with in a long time.Wesley as well. I will recommend this Aamco to everyone.

Wesley and the entire aamvo staff were very helpful I definitely will bring my car back

I had a very good experience with aamco on Ralph Ave in bklyn . When my car got here I needed a drive shaft and a transfer case and it was completed then to find out I needed more things done to my car . I can tell u that aamco on Ralph Ave is the best they will work with u to the fullest make sure ur comfortable and help u find away to help u with payment issues and all especially Wesley hes the best and very personal . From here on Ill definitely come here to get my car done .

Thank you for your courtesy and professionalism, Wesley. Your team did an amazing job saving the engine on my 2012 Jeep Liberty.

Grate customer service

These guys are amazing especially Wesley who is very knowledgeable. The front desk lady is amazing as well Shanieka. Both are very very helpful and always listening to clearly understand the history of the issue.

Very informative and helpful

Shanika and Mr.Wesley Marques are exceptionally great, I d recommend my friends and family and any transmission issue I have I would come back here. They re honest and stand out and I respect that.

Great experience

I got my transmission fluid changed here. The service is good. They give you a complimentary diagnostic. Two dislikes I had was the high price for the fluid change and they had to keep my car overnight (theyre pretty busy). Other than that my feels like it drives better and I recommend this place.

Amazing service, great value for your money!

Very good service at this location. The receptionist Mayleen is very pleasant!

Great overall experience Mr Wesley was very professional and attentive to my issues and handled the problem

Totally recommend. I appreciate the professionalism, the honesty and the patience to explain what the problem was.

Wesley was a great help and up front about everything. Take your Infiniti here if you have issues.

Very happy with the service, mechanics, director and front desk! Major service, done quickly in a compassionate way! Thank you.

Veru good.

I calle aamco at Ralph ave Brooklyn for car service they provide good service. The lady at reception is very nice and friendly.

Wesley has great customer service the best hands down will get you exactly what s needed done to your vehicle needs

This Armco Transmission Shop provides outstanding service with a team of honest professionals. They offer quick diagnostics and deliver fast, reliable results. Highly recommended to speaking with Wesley M. for anyone needing transmission repairs and questions about their vehicle.

GOOD SERVICE

Good experience.

Overpriced quotes at top of the market for repairs, might as well go to your car dealer for repairs, in all the staff was nice, informative and knowledgeable but dont expect any discounts on anything

Very detailed.

Very good attention and punctual delivery, they solve the problem 100X 100, a lot of consideration for the customer

Great customer service and hospitality

Great people, very professional. I came on a Tuesday, had my AC, fixed and spark plugs put in, and a few other things and got it back Wednesday afternoon. Ive had less done at other places and it took a week and a half before I got the car back. So I highly recommend this place.

Wonderful service

I got my brakes and rotors replaced here. I will be back for my transmission flush!

The service that I I had was very pleasant, aamco was very honest and they did a great job on my car changing the fluids

Wesley was very helpful and knowledgeable in letting me know about the work my vehicle needed. He also gave me information on the credit I was able to use to pay for the repair which help out really excellent. I really appreciate the work.

Great Customer service. Wessley the manager took his time to explain to me the issue I was having with the transmission and was able to find me a certified pre-owned transmission to swap out to my vehicle. He quoted me about $1,000 less than the local transmission repair shop for my 2007 Lexus GS350

Best experience with Wesley excellenct customer service, definitely would be back again very informative

My experience wss very good here. My bro inlaw Wesley inside joke lol. was very helpful and hands on throughout this whole situation. Any questions asked he was on hand and reassured you no worries i got you.

Wesley is an overall amazing human being. He was very kind, informative, up front, and knowledgeable. He gave me great advice on steps to take to ensure I get optimal efficiency out of my vehicle.

I knew something was wrong with my car so I went to Aamco to get a diagnostic checkup. My concerns were right. Amico help me too figure out my next steps with my vehicle. Thank you Aamco.

Great customer service due to something malfunctioned and I was not charged. Wesley is the best.

Good service

Aamco at the corner of Ralph Ave and Clardendon Ave., is a reliable and safe place to have your auto repairs done.

Good communication and follow up with my car service

Wesley was very professional great job ill be back. Receptionist was well spoken and a delight. Until I found out I was the but of a joke. Get a second opinion before handing over your money!

Have used AAmco as long as I ve been a driver. Always great service

Best in Brooklyn and please come or call at anytime

Very assertive an helpful...excellent communication

I spoke to Eric, the customer service rep, on the phone, and the conversation went smoothly. I brought my car in the next day, and he was just as courteous and professional in person. Thanks for all your help, Eric.

This Location Is Very Helpful, On Time , & Honest With Everything They Do. 10/10 Recommendation

Thank you so much to Wesley for your honest advice; you went above and beyond for us. Stay bless! Thank you!!

I had a problem with a car I had bought from a dealer and bringing it here was the best decision! I believe that if it had not been for them my case would not have a solution. Wesley was very professional and friendly! Read I give 5 stars although they really deserve 100!! Thank you very much for your help, it is worth gold.

My experience was AWESOME. The receptionist was super and Wesley was just the same and more. He explained everything needed to do on my rude. Thanks AAMCO Ralph Avenue !!!

Good service

Yolanda, Wesley and the staff were awesome will be back

Great customer service and transparent about the work they are doing

Mr Wesley was extremely honest and helpful. I would highly recommend his service

When my 2016 suv stopped reversing I brought it by Aamco on Ralph. Jon, Wesley and Yolanda all went above and beyond. They hooked me up with a fair transmission replacement. Plus, added additional services. It made a frustrating experience of needing car repairs so smooth. Highly recommend any car needs - head to Jon s shop!

Very helpful and good communication

Yolanda at the front desk was friendly and helpful . Wesley was honest and professional. He was honest about what my car needed and didn t try to oversell me. Would return here in the future for transmission issues.

Very good experience

Very good experience. Wesley was a pleasure to work with. I would definitely use them again.

Good Service, Very Helpful and Works Very Quickly

Great service, great people, great communication, dropped my car off and got it back the same day

Professional did a good job on my car Highly recommended. And excellent customer service

Great staff, and gave me great service. Unfortunately i couldn t afford the repairs on the car. But service was great and employees are very welcoming. Also gave me a free diagnostic.

Westley great customer service will come back again

I love this location because they do an efficient job and are extremely helpful and pleasant.

Excellent customer service, excellent mechanics. The best in town!

Wesley and Yolanda were great.

Wesley was great!!

Aamco Ralph consistently exceeds expectations with their unparalleled service and expertise. From timely repairs to thorough diagnostics, their team showcases a commitment to excellence when working on my truck. What truly sets them apart is their customer service a perfect blend of professionalism and genuine care. Aamco is the go-to destination in all of Brooklyn for automotive needs, making every visit a seamless and satisfying experience. They have been my go-to for years and will continue to be. They re the only ones who touch my vehicle and with its age still standing strong is a testament to their work.

The entire staff at aamco we re awesome great job on my car

The service, diagnostics and communication was great! This was the only place that was able to correctly diagnose my car. Pricing was fair, and the staff at this establishment are wonderful, polite and timely. I appreciate the work they did on my Cupcake (my cars name). I m super grateful she is running smooth again. Highly recommended this facility for servicing needs!

Wesley, Jon , Yolanda and the entire staff were simply amazing great people great service

Wesley and the entire crew was amazing will be back again.

Excellent work and very friendly nice Wesley

They have done a good job with my hybrid car I highly recommend them

Great service. Immediate response to questions and explanations are very clear..

If youre looking for an automotive shop that delivers top-notch service, honest communication, and exceptional results, look no further than AAMCO Auto Repair on 1266 ralph ave Brooklyn new york. Theyve earned my trust, and Ill definitely be returning for any future automotive needs.

Wesley really helped me get my car fixed great service great communication will definitely return

They took good care of my car I would recommend AAMCO to anyone to get their car serviced

I am extremely grateful for the wonderful service and support I received from Wesley and his team! My car overheated (coming from out of town) over the Thanksgiving weekend and the crew made sure my car was in good shape to drive back to Maryland. They worked within my tight schedule and took care of my radiator and brakes in a timely manner! I highly recommend them and will definitely use them again. THANK YOU SO MUCH!!!

Exceptional care and service! Wesley and Jon kept me up to date on repairs. The crew test drove the car until they were 100% satisfied that the issues were corrected.

It was a great experience. Jon, Wesley and Yolanda are a great team, they held my hand from start to finish to make sure I was satisfied. Definitely earned my 5 stars!

This place is a great place to get your vehicle fixed. Very professional and fast, i will definitely be going back there next time I need repairs

Jon and the good people at Aamco are great and extremely knowledgeable appreciate the service

Just started aamco and so far wonderful Service easy, outgoing, people to talk to and very understanding. Get the job done ASAP. No issues.

Great service Fast turnaround

I own a 2000 Ford Explorer and had a lot of problems with the check engine light being on. I was at my wits end and considered getting rid of the car until i went to AAMCO on Ralph Ave. I met Steph and explained in detail all the work that was done so far to address the check engine light problem. He listened and offered a solution.The service was great! They replaced the transmission and did a few other repairs. It has been six months since the repairs were done and no check engine light.The whole staff was kind, understanding and professional. Overall i am extremely pleased with their service and recommend them to address all necessary car repairs.

Very professional yolanda was very nice and Jon was honest up front

Good job Yolanda

Great job

Did a good job replacing my car s belt and idler for a reasonable price. Good communication the whole time, was texted regular updates from dropoff to pickup.

Jon and his team were great. They explained every step of the process and I understand what needed to get done and why. Thank you all for your help. Happy Holidays to the AAMCO team and Happy New Year!

Everything was wonderful

Beautiful service

Great job

Manager Wesley was Very professional and Transparent about everything. I felt very respected.

Next level service! Wesley, the guy at the counter did a phenomenal job.

They didnt diagnose an obvious transmission problem still they charged me a diagnostic check charge $97.93. The manager and tech primarily told me they basically go by what the DTCs say. I was very dishearten with their service.

Best and fastest service I ever had

Polite, pleasant and professional. Love this place!

Very professional and friendly. Thank you

Its easy for me to get it done already expensive but work is definitely

I went to aamco and they fix my transmission and I am a happy customer

Staff are friendly, professional, and helpful. Would reccomend!

Amazing customer service from Wesley, outstanding, I highly recommend I will be going here for any transmission problem in the future. P.s that shot of brugal was amazing if ykyk

Honest and friendly staff took great care of my car

Great service from manager, Wesley...

Great service..highly recommended

Anthony and the staff at AAMCO were amazing, I wasnt sure how I was going to pay for everything and Anthony came up with a great plan in how to do so. My car is running like new and it didnt kill my pockets for the holidays.

Customer service is top notch at this Aamco. I especially appreciate how they take the time to explain things to customers and are fast and efficient