O'Reilly Auto Parts in Burnt Hills

Great service. Needed a battery on a bitter cold day and they helped me out with prompt and efficient service. Really nice people.

Great place for parts with knowledgeable staff that are eager to help. I would point out that Dan Ouellette is the guy that goes above and beyond to help customers out and is always professional.

Great customer service. Went in to buy and install new bulbs for my headlights. The staff was awesome. Store was nice and clean and the service was great! Highly recommend

Always helpful and comes out to my car every time I need them to. Very reliable-- and saved me hundreds

What's thinking about switching my company account to them? A few chances to show me they can handle the job of getting the parts that I needed. They failed miserably. Sending parts to my company and not sending them all. Then saying they did when they did the wrong parts every time they sent them were wrong. I had them order a flex plate for me. They told me they were gonna give me because of the travels. I've been having with them and the wrong parts. They were going to give me a little break on the shipping. Come to find out they didn't. I would recommend not using them at all

Today I ran into O'Reilly's hoping to quickly buy a new headlight bulb. I was immediately greeted by Jeremiah, a very friendly young man. He asked some questions about my vehicle and what my night-time driving experience has been like lately. I told him I'm frustrated by the dim light that my low beams give off. He helped me find some LED bulbs and then offered to come out to the parking lot and put them in for me. I appreciate top-notch customer service like Jeremiah gave me today. It is so helpful and makes the shopping experience pleasant. Thank you!

The guy who installed the new battery in my car was very pleasant! However, it turned out to be a defective battery. It happens. I thought my car was the issue so I brought it into the shop. They diagnosed the issue as the battery. I called O'Reilly to see what my options are because I didn't even have a receipt. They looked up the order and refunded back my money anyway. They even paid my mechanic for the labor to diagnose the issue. Great service!!

Love this shop if I could give a 10 star review I'd happily do it 5 *s just isn't enough for how amazing this company is. They take care of you better than any company I've ever dealt with and happily give them praise when able and highly recommend them when I hear someone looking for car parts. I love this company and if you have a choice of any choose orileys they know what they are doing and make sure you get the right stuff fast even if not in the store already. Called today and they had one hub for my jeep and was able to have another one in less than 3 hours total. I can't express how grateful I am for them thank you guys for being as amazing as you guys are.