M W Roosevelt & Son Inc in Canajoharie

Very helpful. Will explain to you what your car needs and why, especially women. What is most important to get done first. Very thorough. If having your vehicle repaired here, they have a very comfortable lounge to go on your phone. The cashiers are very friendly and helpful. Its our go to place!

Went down with a blown air line along frame rail of my tractor. Arrived in a very timely manner and had me up and running in a very short time. Even took the time to fix another issue that was found underneath even though it was not what he was called out for. Very professional people

Helped us roadside with a tire, pretty quickly and decent price too

Fast and courteous!!!

Was en route to Syracuse when my car shut off mid drive. Called AAA on a busy Saturday holiday weekend and these guys showed up in a hurry. Had to leave my car there for a week until I could have them tow it to where I needed it. Had nothing but positive experiences with everyone I dealt with; the techs, the drivers, and front desk personnel. 10/10 would call again

$476. just for jump start took only less then 30 sec and im only 20 miles away. highway robbery

Hit a Deer with our car 130 miles from home. The police called Roosevelt s and they were quick and very accommodating. Thank you for the great service.

Very professional

I know a lot things.but air dyers and airlines are not at all on that list. But the young man , ISAAC, he knows this stuff very well. He was quick to listen to what happened, acknowledge my frustration and then came up with a plan to resolve the issue. So to me this young man s positive attitude, off set my annoyed attitude and that was much appreciated. They were there with 20 minutes of my call, and me rolling with a new part ASAP!

Good place nice people had my semi back on the road without any problems also took me to a hotel and picked me up next day when my truck was about ready

Great customer service and overall wonderful experience.

My truck broke down and they showed up Isaac showed up in a timely manner professional and addressed the problem and was pleasant to have work on my truckgot me up and running in no time had everything for the job on the service truck thank you. Will use again!!

Awesome towing service with great and honest people. Very reasonable price and fast service. My sincere recommendation. Thank you M W Roosevelt & Son Inc

Roosevelts is a fast and reliable towing company. Would definitely recommend to Friends

Good business, good work, and the people there are good. Would recommend.

I called to have a vehicle moved and within an hour they arrived to take care of business. Sean was very helpful and great to deal with.

Grimey people . Wrecked my car. They towed it. And now are purposely holding my plates cuz they want me to pay a tow fee I never asked for. Now my license is suspended due to this. Just mouthy grimey cents these people are

Fast and friendly service

These guys pretty much robbed me for my car

Great place for commercial truck service; down home feel with professional quality work

I will not recommend using their services My truck broke in I 90 west bound Iroquois Travel plaza I call them to do force region to my truck when the mechanic driver arrives he did nothing only 5 minutes for just diagnose with computer to see the codes and told me I have tow you to our garage he treated me badly by threatening and harassing me I told him I didn t call you to tow my truck if you can t fixed just charge me for what you did and charged me for 2 hours work plus other service fees. He threatened me by saying I will call my towing guy, he is telling me the travel plaza is not safe and is private property you can t stay here, If the police see you they will tow you and I told him call the police I am not going no where and if I need a towing company I will call other towing companies I am not on the shoulder of the road or blocking any traffics it s a convenient place you can take 10 hours and 34 hours reset in this plaza which has plenty of parking spots and great restaurants like Starbucks, chick-fly- A and other great restaurants. He also told me they are the only towing company that are allowed to work in the I 90 east and west bound When I told him you will not tow my truck call the police he scared So truckers be careful don t waste your money and time they will not do anything for you their service is bad they over charge people.

Just used them on I 90, truck broke down. They was able to fix the issue, but they are overcharging. Initially I been told that it will be $475 which includes first 2hr, road service call and fuel charge. They worked on the truck for about an 1hr and bill came out $671. When I ask Steve for explanation he was very rude. Back and forth with him he dropped to $594.

Moved out this was a couple years back. Was recommended Rosevelt s for vehicle repair and I couldn t be happier. Solid prices and service.

What an amazing group! My wife and I broke down with our camper. They showed up, loaded the truck, towed my camper to their shop and dropped my truck at a local dealer. He moved me, my wife and our two dogs and frankly he told us about the town on our drive. We re going to be the entire weekend waiting for our truck. But the team at Roosevelt got our camper back to the local KOA for us so now we have a place to stay while we re waiting. We can t wait to go out and see some of the sites the tow driver told us about. These folks really helped us through, what could have been, a much worse day and we are grateful. They seem like just really nice people.

Great service. Have taken my cars there for various reasons and have always gotten them back in a timely manner and whatever problem, solved! Very knowledgeable about all kinds of cars. Towing service is local and thruway. Reasonable prices. Great group of guys in service area and office personnel are always courteous and on top of things.

We had a flat tire and needed a tow. Isaac came to the rescue. He is great at his job and we enjoyed talking with him.

Wouldnt you know I had an issue on the 4th of July, my diesel had an issue but these guys didnt come out but they did give me the phone number to the NY state hwy department and they sent someone out to me. Update: People like me? I was not nasty its not my nature. I was in distress!!! You could have left your comment without the judgements! Report the facts. Thats what I did. Ill give you an extra star, feel better?

Great bunch of guys who do great mechanic work. I have been using these guys for years. Professional staff

My truck broke down on the NY thruway 90 west bound. After calling multiple companies I was able to get ahold of David from Roosevelts, he came out in his service truck a short time later to assess the situation. After seeing the problem he dispatched Greg in a heavy duty wrecker to the scene. In mire minutes Greg had my tractor and double trailers hooked up and ready to be towed to their shop. David drove me to town and he informed me where I would be able to get something to eat. Bothe David and Greg were very professional and safety conscious. The next morning the shop put John, one of their mechanics to work on my tractor, he was able to aquire the needed part, and mounted it on my engine in a short period of time. I would highly recommend Roosevelts to anyone who has a need for professional help with their disabled vehicle. I was very happy with their service and the attitude of their employees.

Trailer electrical issue(lights)

Ever need a tow, this is the place to call. Great service easy to work with.

Blew a tire on my Class A RV on the I-90 and these guys fixed it. Highly recommend them. In addition to doing a great job on the heavily travelled road, they were professional, courteous, communicated well, were concerned about our safety, gave me fair warning about the exuberant cost of having this work done on the Thru-way and encouraged me to get off if possible. They also gave us great advice about after we got it fixed and followed up the following day with pictures they had taken to provide to insurance. I do NOT recommend staying on the Thru-way if you can get off!!

Im not a regular customer and am from out of town (visiting family). I had an emergency (brake lines failed) while in Canjo. I was able to (slowly) drive to Roosevelts before all brake fluid depleted. They were able to fit me in within a reasonable time frame and fixed the problem.

Avoid! Worst customer care. The mechanics are ok but the guy at the counter that manages, will not talk to you will not give a s... abou you. He made me stay in the parking in the truck 5 days for him to order 1 part and put it up. When I offered to give him the vin or serial of the part he said no. 4th day he asked for the vin and ordered the part. They removed my axles while towing just to make sure I wouldnt fix the problem myself and leave. Worst experience with a shop in my entire trucking life.

My air dryer from my truck blew up I wan to thank the twins they treat me very well they are very nice people whoever is out there and gets stuck in little fall MW rosebell best road service ever thank you you can call.

Great service! AAAAAAA++++++++

Great professional and friendly late night towing service along Interstate 90. They also helped facilitate a ride share, and provided quick repair for out of state (MA) driver.

Will never use the service again waited two hours on the side of the road for him to get there when he finally got there he was swearing yelling at me then he backed into my truck twice and push me back into the ditch destroyi oh and they brought the copsng my bumper then charged me $300. Not to mention they bring the police with them to there customer who in return always give you some kind of stupid ticket. The worst garage towing experience Ive ever experienced in my life

Roosevelt is an excellent company! Tow truck driver was an absolute professional and was at the location very quick. 5 star company. Will definitely be calling them in the future in a time of need!

I can t say enough good things about this company. They went above and beyond in kindness, professionalism and service.

Broke down on the interstate, they were there so quickly! Very friendly and helpful!

M.W Roosevelts takes care of there customers they listen to what you have to say and they do great work.

I drive for Clintons ditch they took care of our trailer that was damaged in a accident great job guys thank you

Broke down on a Wednesday night ordered wrong parts on Thursday so couldnt fix truck Friday made me pay more to have someone attempt to fix saturday turned out a airline from compressor was clogged on compressor end they never fixed it broke down again 2 hours after I left called a real mechanic they had me fixed in 5 minutes for 200$ wasted 1300$ with roosevelt 3 days and 2 hotel rooms to break down 2 hours after I left

Dave came out to inspect and change my tires on the NYS Thruway. He was fast, professional, and really cared about getting me back on the road. Dave kept in touch while I waited for new tires to make sure I was safe while traveling.

Excellent service

They towed my truck & trailer out of a very unsafe spot on the thruway where I had broken down. Brought it all to their yard & then towed the truck to Utica for me to swap into another. Everyone I came in contact with was very professional & courteous. I also want to commend them on their bravery! When hooking up the truck, they had to work in the travel lane of the highway with traffic wizzing by. These guys do a very dangerous job & they do it safely, quickly & professionally.

Roosevelts always gets the job done. Every interaction is always seemless. I highly recommend them for all your towing needs.

Everyone was very nice helpful. From the tow guys, to the mechanics and management.

Nice staff, safe tow

We were stranded, called AAA and they sent Roosevelt Towing. Dude shows up without a tow, calls other dude, tow guy shows up & tows us to the shop. They told us we were getting towed to get a tire elsewhere but then they wouldnt bring us to get the tire...it was a bit of an emotional rollercoaster. We think our trip totally ruined. So we get to the shop, they tell us we are stranded, better call someone, but theres no uber, no cab, no bus, no bar, no bathroom. Then mechanic Alex saves the day! Takes the tire off, lets us pee, pops in a valve stem & we are on our way with everything we need! Thank you Alex!!!! You have friends in Oswego County!!

Great people really look out for their Customers.

Amazing service. Shows up within 30min to winch out my guy. Just amazing job. WELL DONE GUYS!

Been here a few times with my car. Its an audi. Expemsive car sometimes haha...this place is pretty quick, cheaper prices and never had any issues..they do a good job!

Issue with trailer at 430 pm they put us right in diagnosed and repaired problem in a very fair amount of time and charged a very fair rate ! Honest people. Thank You

Broke down on the Thruway and was towed to another shop, These guys came and flat-bedded my truck back 2 hrs to home. Very professional and curtious. They put the bow on what was a perfect storm day. Thank you MW Roosevelt & Sons

Best shop in the area

Great job

Good people

Great place to go! They found a serious problem that needed attention when I brought my vehicle in for another issue. Very professional. I will continue to use them

We had a truck break down in Rome, NY and they arrived quickly to tow it back to their shop. Very friendly and professional.

Very nice and compassionate people!

They always go above and beyond

Great service owner knows his stuff

Very quick! Would definitely call them again! Thanks!!

guys came thru big time for me middle of the night my air tank fitting got snapped off due to hitting a huge pile of snow and tore the line from the tank i called their service and they came out under 2 hrs in the bad snow storm that was going on. thank you

My boys at Roosevelts are the best my truck goes to them for all repairs their shop can handle. Love you guys

I was in town take care of my late brothers daughter, and my car was stolen, my car was brought back. I called to pay bill and I was told only cash no phone payments during a pandemic when they no my cars at police station around corner. They didn t care that my brother died and had no compassion for the situation I was in . I wouldn t call them if they were my only choice because they have 0 integrity

Great service and communication. Roadside callout a couple weeks ago for a big truck that included a parts run to Albany. Kept me updated on progress and gotr done in less time than the truck stop he was parked in had quoted. Ignore the trolls.. I seen nothing but professional behavior and prompt updates.

Actually not gonna lie this place did me a solid.. would use them more if I was in the area

Great people, atmosphere, thorough service, very fair prices! Been there six times in three months and will give them my business for years to come! Bill Stukey

It is wonderful place to get auto vehicles fixed .Very honest in estimates ,highly skilled techs and above all very polite ,kind staff.

Very professional and excepting customer service

Always quick tow service..kind.courteouse..wont use anyone else..Thank You

Jr and crew are awesome!!!

Very nice people ..parking/ inside clean

We were traveling cross country to get married and broke down. Everyone here went above and beyond to help us get on our way quickly, even though they had a fully booked shop. They even help us get to our hotel and back. Thanks!

Showed up fast, safe efficient tow.

As always they responded as quickly as anyone could expect, great service reasonable prices

Great people and great service.

Dont give emergency attentions in storm

Great service

Lazy guys and overpriced. Be aware drivers!!!

Top grade people

Went here for car inspection.

Called them at 5:30 in the after sliding of the road and all I got was an attitude like they did not want to help me

great, quick service

Very nice people.

They are rude and have no care for other people.

crooks, working with local police to rob people

One of the best auto mechanics around - hands down! Ive brought my car in for repairs twice, and have been delighted - with the service, the price and the courtesy of the employees. I drive an old car and have been to many mechanics; believe me - you wont find better than Roosevelt & Sons!

Extremely kind service personnel and rescued me from the NYS thruway which they are an authorized service provider. I thought their prices were very reasonable if not below average for the services offered. They have a punch club and offer a free oil change after so many punches. Could not recommend them any higher because 5 stars is the limit, but they do exceed that.

Fast professional tire service, friendly people!

Bad service I was waiting over 5 hours here. No one asked me if I needed anything. Than when I went to check my vehicle. Everyone was standing around in the back doing nothing.They saw me and when back to work. I had my vehicle fixed here. They also never told me that this place is students who work here. Dont know what there doing. I wouldnt recommend this place.

This place is a joke. The service sucks so bad. Ive been here over 5 hours waiting for my vehicle. Not one person who works here. Asked if Im ok or need anything. Everyone just walks a around. I went to check my vehicle in the back. And all the students are standing around doing nothing. If they would have told me that students work here. I would never come here. I would never recommend this place at all.