Johnson Towing and Auto Repair in Canton

6385 US-11, Canton, NY 13617, United States

★★★★★
(106 reviews)
Specialties: Towing service Auto repair shop Auto wrecker Wheel alignment service

About

Award winning 24 Hour AAA towing service - 7 days a week. Auto repairs Mon. - Fri. 9 am - 5 PM Sat. 9 AM - NOON.

Address
6385 US-11, Canton, NY 13617, United States
Plus Code
JV8Q+9W Canton, New York, USA
Time Zone
America/New_York

Business Hours

Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours

Services

Service options
Language assistance
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance

Reviews

4.5
★★★★★
106 reviews

Most Mentioned

vehicle (5) price (5) mechanic (4) work (3) hotel (2) fees (2) company (2)
5 stars
84
4 stars
11
3 stars
0
2 stars
3
1 stars
8
February 17, 2025

$95 to get towed 5 miles! Ripoff!

★★★★★
January 23, 2025

Recently, I had a big issue with my 2018 Chevy Trax and I was able to utilize Johnson's Towing and Auto Repair in Canton NY for the entire process from start to finish! They were professional, courteous, cost effective and did a great job getting my car back up and running in a respectable about of time, especially considering how busy this smaller shop was! I would like to thank everyone from the tow truck drivers to Carlin who worked at the front office and Dustin the mechanic that fixed everything. I would highly recommend this repair facility to anyone in need of assistance with their car repairs. Thanks again everyone!

★★★★★
November 7, 2024

After hitting a dear tow driver was very helpful getting us to a hotel.

★★★★★
May 13, 2024

I was in Potsdam for my grandson's college graduation. I was connected with Eric Johnson through AAA when my car wouldn't start. He not only arrived well before the expected time, but he quickly replaced my battery so that I could start my 6 hour drive home. Many thanks for great & speedy service. Linda in New Hampshire

★★★★★
January 3, 2024

I had my '24 Silverado underneath sprayed. Had some new squeaks and creaks develop after. They understood my concerns and dealt with it in a timely manner and resolved the issue

★★★★★
October 25, 2023

When a local auto repair shop in Ogdensburg didn't want to come out to unlock my car (whose keys were locked in), they gave me Johnson's # and I'm glad they did. They came out in 30min and got me in my car in just a few minutes. Very reliable and awesome service!

★★★★★
September 12, 2023

Awesome attitudes . From the Boss to the Driver . Exceptional manners & professionalism. Fair priced. More important saved me from a uncomfortable situation in a decent time. Personally I hope I never get stranded again, but if I do and if it's in their neck of the woods, Johnsons towing #1 in my book. Politeness goes a long way. More amazing the Driver told me I was his first towing job, hard to tell looked like he had been doing it for years. THANK YOU JOHNSONS TOWING !!!!!

★★★★★
February 22, 2023

First experience as a newcomer to the area was great. Communicative, professional crew. Informed me of everything I needed for getting my car into New York State compliance. Smooth process overall, would recommend. They also do fluid film undercoating, looking into their additional services now after emissions. Eric and Katie were great.

★★★★★
March 5, 2025

Very fast and friendly service!!

★★★★
Verified Reviewer
March 19, 2024

Was friendly despite the circumstances enjoyed that I didnt feel judged for my situation overall decent experience

★★★★★
Verified Reviewer
March 19, 2024

Great service!

★★★★★
Verified Reviewer
March 19, 2024

Awesome guys

★★★★★
Verified Reviewer
March 19, 2024

Honest and reliable. Happy to recommend

★★★★★
Verified Reviewer
March 19, 2024

Great experience today with Johnson Towing (subcontracted via AAA). Highly recommend if you need towing services.

★★★★★
Verified Reviewer
March 19, 2024

We have a car that failed inspection. They were very helpful in providing guidance about whether it could or should be repaired and then when we decided that it was done, they facilitated donating it to a local fire service for emergency training.

★★★★★
March 19, 2024

Awesome, very friendly service!

★★★★★
Verified Reviewer
March 19, 2023

Wonderful experience. They are so honest and hardworking. Weve been taking our vehicles there for 3 years now and they always do a fantastic job.

★★★★★
Verified Reviewer
March 19, 2023

Always great service

★★★★★
Verified Reviewer
March 19, 2023

Ive known Erik for almost 30 years. Id recommend he and his services all day long. Nobody does it better than Johnson Towing.

★★★★
Verified Reviewer
March 19, 2023

Excellent customer but a little bit pricey

★★★★★
Verified Reviewer
March 19, 2023

Great staff and thank you for responding so fast!

★★★★★
Verified Reviewer
March 19, 2023

Johnsons is an honest and hard-working repair shop in addition to being a AAA tow service. Have never been dissatisfied with my service or interactions with them. Erik is a straight shooter who I trust.

March 19, 2023

Wouldn t let us pick up a car and charged storage fees after he told us that he would NOT Charge storage fees!

★★★★★
March 19, 2023

Great company! I was stuck on Canadian border and they were tha only company to tow me and my car back to the US and dropped me off at a hotel,I am forever grateful

★★★★★
Verified Reviewer
March 19, 2022

Super fast and extremely friendly place! AAA certified so make sure you go to the correct one.

★★
Verified Reviewer
March 19, 2022

Expensive

March 19, 2022

They work for cops

March 19, 2022

I went there for an oil replacement and they seemed very friendly when I dropped it off, when I picked my car up the next day everything seemed fine so I paid and left. When I got back home my dad realized that they never even replaced the oil. When I called them about it they answered all friendly and then when I mentioned not getting oil they just hung up

March 19, 2022

If I could give negative stars I would! This companys customer service is atrocious the way they deal with their customers is unprofessional and honestly downright deplorable! My car was towed and when I went to pick up my vehicle the next day I phoned and talked to Eric himself about fees and pick up etc. My car was technically in his lot for 1 day (Friday) I authorized a friend to pick up so I wouldnt incur an extra 100$a day, this man would not let me pick up my car on Friday before they closed for the weekend. he said he didnt care to release my car to me based on his own moral obligation to himself, WHICH IS ILLEGAL. YOU CANT PLAY GOD AND HOLD PEOPLES CARS HOSTAGE JUST BECAUSE YOU WANT TO! SICK!!

★★★★★
Verified Reviewer
March 19, 2022

Quick service with friendly employees. AAA Membership made it much cheaper. Problem was found fast and I wasnt overcharged.

★★★★★
March 19, 2022

Awesome place.. only took them 20 mins yo find me in a blizzard 30 yards off the road. .....I thank them for sure

★★★★★
March 19, 2022

Great service, prompt and professional

★★★★★
March 19, 2021

My power steering went on my car on the way to home from class one day and they towed my car fixed the power steering and changed my oil for a great price. It took them only 4 days when they originally thought it would take a week.

★★★★★
March 19, 2021

Helped my daughter with a tough non-start issue where she was far from home. Very professional and thorough with their diagnosis.

★★★★★
March 19, 2021

Fast, friendly, and cost was much lower than expected! Was thrilled with the service!

★★★★★
March 19, 2021

Very friendly and makes sure all your needs are met

★★★★
Verified Reviewer
March 19, 2021

Great service very friendly and reliable unfortunately not the best on price

★★★★★
March 19, 2021

Always 10/10 experience. This business will never take advantage of you. Safety and being quick is their game. Friendly staff.

★★★★★
March 19, 2021

Great service from very knowledgeable mechanics.

★★★★★
March 19, 2021

I needed to have my car towed from the middle of nowhere they found me in good time. My experience with them from the time they towed my car to the time they had it done was amazing, friendly, knowlegeable, and got my car in and done in good time!

March 19, 2021

Was not impressed with this company s towing service. Charged me 300.00 for a tow that was 4.1 miles from my house and would not give me 10 minutes to get to the atm to pay him so I could drive it home. We never needed a tow anywhere only needed to get pulled out of the ditch , now is towing it back to canton. How unprofessional and so disrespectful they are . I would never recommend anyone to use this company for any towing related service. If you want a great towing company that is great with every customer I would highly recommend trusseder s garage in edwards ny

★★★★★
March 19, 2021

Always reliable !! Wouldnt call anyone else !!

★★★★★
Verified Reviewer
March 19, 2020

This business is the business. Superman and Clark Kent work there. Kindness and concern and compassion come with the service.

★★★★★
Verified Reviewer
March 19, 2020

Friendly and speedy service! Changed my flat in five minutes! I would highly recommend Johnson Towing and Auto Repair!

★★★★★
Verified Reviewer
March 19, 2020

Eric Johnson is the kind of guy to come out in the middle of the night to help you out. Very knowledgeable. Very good mechanic

★★★★★
Verified Reviewer
March 19, 2020

Truly a great business and owner. Would highly recommend for any towing or repair needs.

★★★★★
March 19, 2020

I m so thankful for this great service!

★★★★★
Verified Reviewer
March 19, 2020

Awesome beds, space, bathroom, pool!

★★★★★
March 19, 2020

The only towing and auto repair I use in the North country. Ive hired them multiple times over the past three years. Extremely timely and Courteous.

★★★★★
March 19, 2020

Had my car towed by Johnson towing yesterday. Want to say, best service and people Ive met. Kyle was extremely helpful. Does professional Job. Highly recommend if anyone need a towing service.

★★★★★
March 19, 2020

On time and quickly got my car out. Thank you

★★★★★
Verified Reviewer
March 19, 2020

My water pump blew after dropping my son off at college 400 miles from my home. Went to Johnsons when they opened. They understood my plight and were able to fit me in and repair my car within a very timely manner. All the staff there were extremely courteous. I couldnt have asked for a better experience. Hope I never have to use them again but if im in a jam or my son has a problem with his vehicle when hes allowed to take it up to college, well definitely be calling Johnsons first!!

★★★★★
Verified Reviewer
March 19, 2020

There have been several occasions that I have had vehicles towed and repair work done. I have never experienced any problems. Recently my wife was in an accident and Erics service is the one I requested. After looking at the vehicle it was obvious that there would be no point in attempting repair. So I asked Eric if the scrap value would cover the towing to which he said it would. Entire problem taken care of in minutes. Other times I have been there for tires that needed plugs, etc. Always been a good experience. Currently have appmt for front suspension work on my truck. I expect the same service I have always received without issues.

★★
Verified Reviewer
March 19, 2020

Well I bought my part for my truck and had them tow it. About a month and 2 weeks later (after apologizing and bugging them since I was walking a mile to work and back everyday in the winter) I was told the frame wouldnt pass inspection even though the last owner got it passed before he told it to me. I just moved here from Seattle and have never had to do inspections so, Im not fully knowledgeable about it. Anyway, thats not why Im giving 2 stars. Its because during that month I was only told sorry its taking so long. Well, anything else you can tell me? Have you started on my truck? Is the frame fixable? Literally all I heard was that and frame is rusted I went to sell it to scrap it ($1,000 later) and Im not sure if Im happy that he was being honest or after a month later and several times contacting them I was told sorry Cant help.

★★★★★
March 19, 2020

Quality work garunteed.

★★★★★
Verified Reviewer
March 19, 2019

Hands down the best towing and mechanic services around. Dont go anywhere else!

★★★★★
Verified Reviewer
March 19, 2019

Very good service. Highly recommend.

March 19, 2019

I would only recommend this place to someone looking for a horrible smelling office and and overabundunce of incompetence. They choose to do good work for customers they like and steal from the rest. Worst option anywhere when it comes to car repair or towing.

★★★★★
Verified Reviewer
March 19, 2019

Excellent work, extremely professional. Definitely the best in the North Country. Very happy that they are the AAA provider now. They had to pull me 50 feet up a frozen driveway and did it with ease.

★★★★★
Verified Reviewer
March 19, 2019

Man has a great bussines and honest

★★★★★
Verified Reviewer
March 19, 2019

Very good man Erik is a reasonable man when I was in a situation even dropped off the car to me at work. Be nice to your tow operators and business especially here bc hes a rational man.

★★★★★
Verified Reviewer
March 19, 2019

My daughter was stranded at work. I called for roadside assistance, and Johnsons was sent to help. Despite the roadside company sending the wrong info to to them, Johnsons was great! My daughter said the man who came was helpful and had the car running in no time. He was helpful, professional, and so understanding! A great relief to a worried mother... Would recommend them anytime!

★★★★★
March 19, 2019

Was very helpful to take care of my son when a boulder ran into him on his college campus during an ice storm. Very quick to respond and got him back on the road. I am on the Board of Directors for AAA Hudson Valley NY and am thankful to have a great AAA towing and mechanical service in Canton NY. We learned first hand !

★★★★
Verified Reviewer
March 19, 2019

My first car had rear-end collision from a moron and it was towed to this site. Nice people.

★★★★★
March 19, 2018

Fast and reliable work

★★★★★
March 19, 2018

They go above and beyond to help customers

★★★★★
March 19, 2018

Second to none . Very reliable, affordable and customer service is fantastic.

★★★★★
Verified Reviewer
March 19, 2017

Erik and company are top notch. Fast, efficient and reliable. Call AAA Towing for all your needs. They now offer a full service repair shop on site!!! Oil change, tires, alignments etc. They can do it. Give them a call today.

★★★★★
Verified Reviewer
March 19, 2017

Knowledgeable mechanics do a good job.

★★★★★
March 19, 2017

Tow truck came within 20 minutes and got me into my car like a pro. Works with geico, very professional.

★★★★★
Verified Reviewer
March 19, 2017

They came to tow my car out of a ditch and were quick and efficient. I would highly recommend them!

★★★★★
March 19, 2013

My daughters car battery died, and was unable to be jumped. Being miles away in another city at the time I was unable to attend to the situation myself. Johnsons Towing understood this and came out to my daughters vehicle and quickly had the situation fixed, and my daughter on her way. Their professionalism, quick response time, and more importantly knowledgeable staff was incredibly useful. I would certainly recommend Johnsons Towing to anyone who is looking for a no-hassle experience during some automotive troubles.