Mavis Discount Tire in Chatham

15 Dardess Dr, Chatham, NY 12037, United States

★★★★★
(652 reviews)
Specialties: Tire shop Auto repair shop Brake shop Car inspection station Car repair and maintenance service Oil change service

About

Mavis Discount Tire is one of the largest independent multi-brand tire retailers in the United States and offers a menu of additional automotive services including brakes, alignments, suspension, shocks, struts, oil changes, battery replacement and exhaust work. Mavis Discount Tire stocks a large selection of brand name passenger, performance, light truck, SUV/CUV and winter tires all backed by a tire price match guarantee. Our tire prices won't be beat. Come visit us at Mavis Discount Tire in Chatham, NY today.

Website
mavis.com
Address
15 Dardess Dr, Chatham, NY 12037, United States
Plus Code
992V+2W Chatham, New York, USA
Time Zone
America/New_York

Business Hours

Monday
8 am–6 pm
Tuesday
8 am–6 pm
Wednesday
8 am–6 pm
Thursday
8 am–8:30 pm
Friday
8 am–6 pm
Saturday
8 am–5 pm
Sunday
9 am–5 pm

Services

Service options
On-site services Delivery Same-day delivery
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Offerings
Oil change
Amenities
Gender-neutral toilets Mechanic Toilet Wi-Fi Wi-Fi
Payments
Cheques Credit cards Debit cards NFC mobile payments Credit cards

Reviews

4.9
★★★★★
652 reviews

Most Mentioned

team (35) flat tire (27) manager (22) oil (16) job (9) leak (9) pressure (7) work (5) communication (5) driving (5)
5 stars
634
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0
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11
★★★★★
March 23, 2025

I had such an amazing experience here! Alan provided exceptional customer service from start to finish. He was knowledgeable, friendly, and went above and beyond to ensure I got the right and correct work and parts done at a great price. The entire process was smooth, and the work was done quickly and professionally. I truly appreciate the honesty and dedication of the team here. If you need quality service and expert advice, ask for Alan—he’s the best! Highly recommend!

★★★★★
March 14, 2025

Great experience getting my flat tire with a nail patched up and refilled. Quick work, good communication, good value.

★★★★★
March 3, 2025

I will only be going to here I had an amazing experience I pop two tires at 930 this morning by 230 I had an alignment in four tires done my rim was dented and they went above and beyond to make sure that my room was fixed and all four tires were on and ready rim fixed for me to get my kids for 330 they made a rough morning so easy

★★★★★
February 27, 2025

I decided to switch locations due to some misunderstandings I had with a different Mavis location. I have to say that I had a great experience at the Chatham Mavis. They looked at my car, gave their recommendations and worked with me on the price and more. They went above and beyond. I also appreciated their professionalism and dedication to resolve the issue with my car. Much thanks and appreciation to Alan, Frank, and Donald for their A+ service. I will be coming back for future service.

★★★★★
February 8, 2025

Alan was fabulous! Working with me, explaining, considerate, polite, in my opinion, above and beyond. I WOULD recommend Mavis Tire Service in Chatham.

★★★★★
December 17, 2024

These guys were terrific today! I got a flat and they took me right away, plugged the hole and sent me on my way! They made a tough day feel not so bad after all! Highly recommend.

★★★★★
December 3, 2024

The front desk manager Austin, who personally trained all of the guys inside, was extremely helpful for my tire change, even with a few problems in the way. Him and his team took great care of my car and were all very kind and generous. The service, price and people were fantastic and I’d 10/10 recommend Mavis Discount Tire in Chatham for your next auto appt.:)

★★★★★
September 4, 2024

James and the workers were fantastic. Needed the job done quick, he didn't hesitate and said he could do it. Got it done in an hour and a half. Very pleased and impressed. Service was impeccable. Would recommend to anyone needing service, and they were the friendliest I spoke to, out of the 4 local tire shops.

★★★★★
April 8, 2025

They got my oil changed right away even though it was close to closing! I really appreciate it!

★★★★★
April 5, 2025

Great customer service! The staff is very knowledgeable and very helpful. Thanks!

★★★★★
April 2, 2025

Great experience. Fast and friendly service at a good price

★★★★★
April 2, 2025

Excellent and efficient work

★★★★★
March 26, 2025

Very kind.

★★★★★
March 19, 2025

Staff is beyond accommodating and level of work is top notch.

★★★★★
March 19, 2025

Alan was great, professional and we have decided to make Mavis our go to for service. Thanks!

★★★★★
March 19, 2025

Alan and his team took great care of my cars needs at a competitive price. Service went about my expectations

★★★★★
March 9, 2025

Great place got me in and out quick thanks to Alan and the crew!

★★★★★
March 9, 2025

Very fast and good quality work. I got my car back on the same day I took it in.

★★★★★
March 9, 2025

Great work! Had some bad luck with my tire (there was a nail in it!) and they were able to get me in straight way! Thank you guys!

★★★★★
March 9, 2025

Great and quick service.

★★★★★
March 9, 2025

Alan were very helpful nice and friendly and quick, definitely recommend coming here !!!

★★★★★
March 9, 2025

Best place in Columbia county! Always fast and reliable

★★★★★
March 9, 2025

Great service! Quick, efficient and friendly.

★★★★★
February 9, 2025

Great service

★★★★★
February 9, 2025

A wonderful service!

★★★★★
February 9, 2025

Good service! Also the pizza next door is awesome

★★★★★
February 9, 2025

Great service!!

★★★★★
February 9, 2025

Great service. Took me in right away and was done in no time

★★★★★
February 9, 2025

Great service

★★★★★
February 9, 2025

Great service

★★★★★
February 9, 2025

The staff was very efficient and very nice. Great service.

★★★★★
February 9, 2025

So I own a Kia Rio I have a family of two and the wife we both work I was going through some very tough times there is a gentleman and a white shirt that greeted me very pleasantly I expressed to him what was happening and what was going on you know and I only had $120 to my name and I just was trying to get one tire cuz I had a flat tire and the gentleman ended up going above and beyond for me he even did an alignment he gave me two three tires for free I have never been to a better Mavis or met better people that are empathetically charismatic and genuine that actually want to help you instead of take the money out of your pocket so I highly recommend this me this to anyone and any case scenario the gentleman with the white shirt he wears glassesI cant remember his name but then theres also two other gentlemen one with brown hair pretty sure his name is Kyle Im not too sure and then another gentleman thats a little bit bigger with blonde hair but between the three of them they align my car gave me three free tires and blessed me beyond blessing me and my family so if I ever run into them and if you guys ever run into them make sure you appreciate them and show them gratitude and respect they are very good people

★★★★★
February 9, 2025

We had a great experience! Alan helped us out right away and got us safely back on the road.

★★★★★
Verified Reviewer
January 9, 2025

Danny is the man! Good service, clear communication, experience and expertise that I appreciate.

★★★★★
December 9, 2024

Had a problem with a broken valve in a tire- pulled into the Chatham store and Jayden took care of it in a jiffy. Such a nice guy! Mavis is lucky to have him.

★★★★★
December 9, 2024

I ve come in to Mavis on several occasions (maybe once/year). Every time they are helpful, fair, reasonable, and generous. I highly recommend them.

★★★★★
December 9, 2024

Awesome experience, very quick and easy fixed the pressure in my tired as well as a leak in about 30 minutes!

December 9, 2024

Awful, unprofessional and rude.

★★★★★
November 9, 2024

Austin is the man ! Come and get your tires done by him great service and great prices !

★★★★★
November 9, 2024

Danny the manager got me in and out after I screwed up the stem. Great service!

★★★★★
October 9, 2024

Got in right away with no appointment, matched competition labor rate and completed the job in a timely fashion. Went back a week later with no appointment for tires and they got it done in a couple of hours. Thank You Chatham crew for the great service.

★★★★★
October 9, 2024

Fast, friendly, effective service. A well regarded shop in the community. I would definitely recommend them.

★★★★★
October 9, 2024

The staff is very friendly, the service is prompt, and the prices are excellent.

★★★★★
October 9, 2024

Exceptional service from Jaden & Frank. Overall great experience.

★★★★★
October 9, 2024

I called with a flat tire and Connor set me up with an appointment immediately and got me back on the road within a few hours! Very satisfied

★★★★★
September 9, 2024

Very helpful

★★★★★
September 9, 2024

Picked up a nail while traveling on a Sunday. Took me right in and fixed the tire quickly!

★★★★★
September 9, 2024

These guys are the best... professional, courteous, efficient, honest, well-priced. James gets my seal of approval !

★★★★★
September 9, 2024

Pleasant experience. Nice clean automotive shop right in town.

★★★★★
September 9, 2024

Prompt and courteous service. Took care of my problem and got me back on the road to safety. Thank you very much.

★★★★★
September 9, 2024

I cant thank them enough for helping to check my parents tire on their van thoroughly, which put my mind at ease that they wont get stuck some where with a flat tire. They were all so courteous and kind, willing to do all they could to fit me into their busy schedule asap! I cant remember the last time that I have been treated this well when just walking into a busy automobile tire shop. You will not be sorry for going to the Mavis in Chatham, New York!

★★★★★
September 9, 2024

Thank you James!!!! You made sure our family was safe and prioritized us so we could get our son to his college orientation. We felt so much relief on the road knowing that you took your time to look over our vehicle and provided honest feedback. Words cannot express the gratitude for your service. We will always recommend customers to you. Your commitment to your customers is unquestionable. Please know that you are valued and appreciated! Stay blessed and take care.

★★★★★
September 9, 2024

Great work quick service got me in and out easy

★★★★★
September 9, 2024

So helpful when I came in with a tire pressure issue! Professional and prompt service.

★★★★★
September 9, 2024

Flat tire fixed on a Sunday!

★★★★★
September 9, 2024

Very friendly and helpful.

★★★★★
September 9, 2024

Fast, skilled service, friendly staff!!

★★★★★
September 9, 2024

Danny & the boys were great! Great service! Thank you!

★★★★★
September 9, 2024

Went in because my mechanic was closed for the holiday weekend & car was having some issues with breaks. The team at Mavis was awesome they took a look, explained everything in detail & even walked me through visually so i could see the wear and tear on the left front side where the trouble was. They were super patient while i weighed my options and used informed consent all the way. Great service.

★★★★★
September 9, 2024

Thank you James and the whole team for the great service and the professional advice! You solved the issue with our bad tire with courtesy and speed, making it possible for us to continue enjoying our holiday weekend.

★★★★★
September 9, 2024

So glad I ended up getting a flat tire near this place! The team here was so kind and helpful. It s also great they are open weekends. They were super kind and super speedy. Major thanks for this lovely team!

★★★★★
September 9, 2024

Awesome shop, worked quickly and efficiently and went out of their way to even fix my headlight on my way out- was conscious of budget, staff is kind and lighthearted and quick to get your job done :)

★★★★★
September 9, 2024

Got a flat on a road trip, found these guys and couldnt be happier! James is the man they found the puncture and patched it in no time and I was back on the road. Highly recommend!

★★★★★
August 9, 2024

First time at the Chatham Mavis. 4 stores in a row that havent let me down. Thanks Chatham Mavis

★★★★★
August 9, 2024

Came in patched my tire within 2 minutes. Thanks again will defiantly come back!!

★★★★★
Verified Reviewer
August 9, 2024

The staff went out of their way to help us! The staff was courteous, competent and clear when presenting our options. They changed a damaged tire quickly, despite us knocking on the door as they were opening.

★★★★★
August 9, 2024

Owner was very kind and helpful.

★★★★★
August 9, 2024

Had a great experience. I woke up to a flat tire, these guys got me in same day, and they had me out of there in under an hour. Really great service, very communicative

★★★★★
August 9, 2024

Brought my trailer wheels in and get got me in and out. Great service

★★★★★
August 9, 2024

Good to see this shop getting new help

★★★★★
August 9, 2024

James was very helpful saved me a lot of $ and very professional thank you

★★★★★
Verified Reviewer
August 9, 2024

Joseph was extremely helpful and pleasant to work with. No time wasted and our appointment was scheduled in the window we needed to have it done. Will definitely return in the future. Joseph, I hope the rest of your day is as awesome as you are!!!

★★★★★
August 9, 2024

Called to have my tire patched up with a slow leak and was able to get right in. Staff were nice and worked quickly

★★★★★
August 9, 2024

Great Customer Service from the Local Chatham NY Technicians.

★★★★★
August 9, 2024

Im a local farmer that had an unusual request I stopped at a spot before and was refused service due to incompetence basically. at the drop of a hat they knew what I needed started unloading my car mounting and balancing tires and got me in and out before I could even start apologizing for being a difficult customer. Everyone is courteous and professional and it seem like they actually give a hoot unlike most places nowadays. Ive walked in again to get options for new tires and they walked me through everything and made it simple and easy.

★★★★★
July 9, 2024

We were traveling to Connecticut when we got a bungee cord stuck in the tire. My husband was able to plug the leak, but we needed professional advice. We drove to Mavis. They immediately dropped everything to come look at the tire and did a quick check for leaks. After a good check up, we were on our way again. So grateful for Mavis quick service.

★★★★★
July 9, 2024

Great, prompt service!

★★★★★
Verified Reviewer
July 9, 2024

Great experience! Got a flat whilst on deliveries. They had me back on the road in 20mins. Would definitely rate them 5 out 5 tire irons!

★★★★★
Verified Reviewer
July 9, 2024

They can change a tire. Other than that, go to see a professional for anything else

★★★★★
July 9, 2024

I got incredibly personal service and I was convinced these guys are genuine, authentic, talented mechanics. Connor is the best ask for him

★★★★★
July 9, 2024

Great, timely, and personable experience. Connor and Andrew were the best.

★★★★★
July 9, 2024

We had a flat tire while we were four hours away from home on a Saturday evening. Despite being busy, Mavis Discount Tire shop took great care of us and repaired our flat-run tire in no time. Their team was incredibly kind and skillful, turning what could have been a stressful situation into a smooth and positive experience. Thank you for the outstanding service!

★★★★★
June 9, 2024

Excellent service! Dan and the team are awesome!

★★★★★
May 9, 2024

I thought I had an issue with one of my tires, and I stopped in hoping they could help. I was pleasantly surprised by how helpful and friendly they were. I will gladly go back if needed!

★★★★★
May 9, 2024

Local, super efficient, affordable, and courteous service. Walked in to change out snow tires; took me right away and did nice job. Very clean waiting area with lots of seating and work space while waiting.

★★★★★
May 9, 2024

Great service and very clean and comfortable facility.Andrew did a great job of following up on the order and the crew completing it.

★★★★★
May 9, 2024

We got stuck in Chatham when our 2024 Jeep had a wheel problem. Super professional service, they helped us with our problem and referred the right people around for our vehicle. Very good service, professional and understanding!

★★★★★
May 9, 2024

Called after a blow out an hour before close. Connor was super helpful and friendly as was the rest of the team. Highly recommend for service

★★★★★
April 9, 2024

Maxwell and guys at chatham mavis tire were helpful, polite, and efficient. Happy with my service today.

★★★★★
April 9, 2024

Spectacular service. Thanks for saving the day.

★★★★★
April 9, 2024

I was driving on the highway and started to have car trouble. I pulled off in Chatham and called Mavis, they said they could accommodate me right away if I brought my car in. They were extremely helpful, got my car in right away and did everything necessary to fix my car and make sure it was safe for the remainder of my drive.

★★★★★
April 9, 2024

Very quick and friendly

★★★★★
April 9, 2024

Very personable staff, quick service, good prices.

★★★★★
April 9, 2024

Jody and Connor were very helpful and provided wonderful service. It was quick and everything was explained. Thank you for the excellent service!

★★★★★
April 9, 2024

Great customer service and prompt response

★★★★★
April 9, 2024

Repaired my tire in under an hour! Kind, helpful, and honest! Great service :)

★★★★★
April 9, 2024

Services rendered as described at a reasonable price. Staff was courteous.

★★★★★
April 9, 2024

Jody is the best In there

★★★★★
April 9, 2024

Great service!

★★★★★
April 9, 2024

Great service!

★★★★★
April 9, 2024

Great service, nice folks. Thank you Mavis !!!

★★★★★
April 9, 2024

These guys are great! They found my problem and resolved it quickly. I highly recommend taking your vehicle to the guys at Mavis in chatham!

★★★★★
April 9, 2024

Blew out my tire, they were nice and gave good service.

★★★★★
April 9, 2024

The best team is found at this location!! They work so well together, treat customers with the utmost honesty and respect I cannot praise Mavis in Chatham,NY enough!! I highly recommend them.

★★★★★
April 9, 2024

Jody and the guys at Mavis tire in Canaan were awesome pleasant and very respectful and did the work in a timely manner. Highly recommended.

★★★★★
April 9, 2024

Quick service, friendly staff most definitely my go to service center.

★★★★★
April 9, 2024

They were very helpful and treated me great.. They got me in and out Thank you guys

★★★★★
April 9, 2024

I moved up to Spencertown recently and needed some service done to my car. I went to Mavis and had a great experience. Professional, courteous fast service. You guys made a customer today.

★★★★★
April 9, 2024

Friendly, efficient, and helpful staff.

★★★★★
April 9, 2024

Great store with nice staff!

★★★★★
April 9, 2024

Stopped by there today, super friendly and they had my tire repaired in 10 miniutes. No wait at all. If your looking for fast friendly service, this is the place to go!

★★★★★
April 9, 2024

Good experience, I would recommend.

★★★★★
Verified Reviewer
April 9, 2024

Went into the local new Mavis Tire Store to check on a low pressure light. They were extremely responsive, helpful and courteous. They took my car into the bay and had it on the lift within 10 minutes. They expertly checked all the tires for nails, glass, screws etc. They sprayed the tires with water to make sure it wasnt leaking at the valve or rim. Then they recalibrated the Honda tire pressure read system so the light went out and all was returned to normal. The price was very fair. Also should comment on an exceptionally clean waiting room and for those with small children, there was a play area with toys. Truly a find in Chatham and the surrounding Columbia County area. Also there is Lagonias restaurant next door so if you are waiting for wheel work you can have a terrace lunch with great Italian food!!

★★★★★
April 9, 2024

Great experience with Andrew in Chatham NY

★★★★★
April 9, 2024

Super thorough, friendly and helpful!

★★★★★
April 9, 2024

I needed a new tire ASAP on a Sunday evening at 4:45pm. They were so kind as to stay open for me to rush there with my roadside assistance and pick it up! I m so thankful for the service and the great deal I received. The staff really cares about their customers!

★★★★★
April 9, 2024

I found a screw in my tire, David was quick to get my car in and plug the hole, in and out in 15 minutes!

★★★★★
April 9, 2024

Fantastic, helpful folks who did me right. Cannot recommend them highly enough. THANK YOU!! I will be back.

★★★★★
April 9, 2024

The Chatham location fixed my flat right away and had me back on the road in about 15 minutes. Professional, fast and courteous service.

★★★★★
Verified Reviewer
April 9, 2024

Andrew was very knowledgeable, kind, and thoughtful! Thanks so much!

★★★★★
April 9, 2024

Went to Mavis today and Andrew was extremely helpful, polite and professional. Great experience

★★★★★
April 9, 2024

I dont write reviews but this place is worthy for one. This place is absolutely amazing!! I blew a tire on my trailer and called them, and they had everything I needed. I brought the tire to them, and in 15 minutes, they had it changed and were very carrying of my situation. If you ever blow a tire on the highway and near this location, give them a call!! The technician was super helpful and the staff was amazing. 100% recommend!!

★★★★★
April 9, 2024

3rd time I ve gotten absolutely outstanding service from Connor, so I had to leave a review! Twice I ve come in for a flat tire on a Sunday and Connor and the team saved the day. Really appreciate the fact that when I come in having a problem that he is happy to help and always so accommodating.

★★★★★
April 9, 2024

These guys were very helpful fixing a headlight, which took a little extra work to get in but they were very informative. I was in and out of there in no time. Great service and will definitely come back in the future.

★★★★★
April 9, 2024

Got a set of tires for my Tesla Model 3 here. The technicians were very knowledgeable, and Connor at the front was friendly and helpful. To top it off, I got a flat a couple of weeks later- NOT their fault. Again, Connor was great and they fixed the flat without charge.

★★★★★
April 9, 2024

I was in real trouble with a tire with a bad valve 4 hours from home on a Sunday, and they fixed it for free, super friendly and helpful!!

★★★★★
April 9, 2024

These guys really take care of their customers. I had some front end trouble and they explained everything, only fixed what needed to be fixed, and really did well by me, price-wise. They also recommended some additional work in the near future, but didnt pressure me to get it done right then and there. Since then Ive been back for an oil change (quick in and out) and am now back for some additional front end work they recommended.

★★★★★
April 9, 2024

Walked in. Needed plug in my tire. Fixed pronto. Thanks Mavis! 15mins :)

★★★★★
April 9, 2024

Very happy with the service of this Mavis location. Needed an alternator replaced and was able to get an appointment the next day. The associate that we talked to was friendly and kept us updated during the day. Would go to this location again.

★★★★★
April 9, 2024

Needed new tires for my wife s CRV, received great service and would recommend this store. Staff was friendly and professional. So nice to have a trustworthy auto service center in my community.

★★★★★
April 9, 2024

Thanks for your service!

★★★★★
April 9, 2024

Andrew was great!

★★★★★
April 9, 2024

Excellent, quick, friendly service. Highly recommend. Thank you, Mavis!

★★★★★
April 9, 2024

Good customer service got me in and out

★★★★★
April 9, 2024

Best service ever. I got a flat on my way to Boston in my rental car. They were super helpful and quick. Had me back on the road in no time.

★★★★★
April 9, 2024

They were very helpful and did not charge me when they could have. They spent hours on my truck only to find that the front wheel connector was failing. I am thankful for their services. Again. They did not rip me off. They were kind.

★★★★★
April 9, 2024

Brought my vehicle in for a slow leak in the tire, they fit me right in and took care of the issue! Great service for oil changes as well.

★★★★★
April 9, 2024

Great experience today at Mavis Chatham. Needed to get a flat changed quickly, they got me in 10 minutes before opening, fixed the flat in 15 minutes and I was on my way. Polite, knowledgable and friendly service.

★★★★★
April 9, 2024

Andrew and team swiftly fixed my tire!!

★★★★★
April 9, 2024

Andrew had great customer service skills. They were able to identify the issue quickly and efficiently!!

★★★★★
April 9, 2024

Stopped by on a Friday afternoon late. Needed a tire repaired for my daughter. Manager took us in immediately and made the repair in minutes!! Service like that is rare anymore! Thanks Mavis you guys are the best!

★★★★★
April 9, 2024

Every time I walk in this place for even just an oil change, Andrew (manager) is always so warm and welcoming. He makes the environment bright and comfortable, he is always accommodating of my needs and price range. This is the only Mavis I will go to, you can t get better customer care anywhere else. Great job Andrew!

★★★★★
April 9, 2024

Very accommodating and fast.

★★★★★
April 9, 2024

Very friendly crew that always goes above and beyond

★★★★★
April 9, 2024

the crew was super friendly and did everything they could to make the experience easier and more comfortable for me.

★★★★★
April 9, 2024

Andrew and his Team went out of their way to help in an emergency. Thank you!

★★
Verified Reviewer
April 9, 2024

Felt like a scam. Went in to get a tire plugged slow leak. Was told they dont plug tires,in such poor condition . I would need 4 new tires or they werent touching the car. ( 2nd employee told me id never make it a mile down the road with the tires I have) I just had the car inspected 2 months prior with no issues. Made it home then to Freds Tires and got a plug.. No issues with my tires Scam

★★★★★
Verified Reviewer
April 9, 2024

Very helpful and kind staff and great service! Thank you!!

★★★★★
April 9, 2024

Great experience! Really friendly staff, helpful, informative. Oil change was quick and they were very transparent about pricing.

★★★★★
April 9, 2024

Great service

★★★★★
April 9, 2024

Great place

★★★★★
April 9, 2024

Amazing techs and an amazing manager Andrew who had helped me with an issue with a light that kept coming on my dash they figured out the problem and didn t charge just to check the engine light to read the code.

★★★★★
April 9, 2024

Came in for an oil change. Serviced me right away. Super quick and efficient and really kind service. Thank you!

★★★★★
April 9, 2024

Manager Andrew and staff promptly helped my Dad diagnose why one tire had low pressure giving him confidence to proceed with his 6 hour drive ahead.

★★★★★
April 9, 2024

Very helpful. Got to sit at the last second fixed her tire and didnt even charge us.

★★★★★
April 9, 2024

The team at Mavis in Chatham is great! They replaced my tires in no time. Super friendly and helpful!

★★★★★
April 9, 2024

Great experience with Andrew. He did the job quickly and efficiently, I d definitely come back again!

★★★★★
April 9, 2024

Andrew was a super nice guy and made my experience easy!

★★★★★
Verified Reviewer
April 9, 2024

Come here regularly for oil change. Consistent quick and accurate service

★★
April 9, 2024

I just want to start off by saying the two men who helped me were absolutely sweet. I made a 9am appointment for 2 tires. I had to be to work by 11 thought it would have been plenty of time. I didn t leave till after 11. I waited over 2 hrs. When I cashed out the guy did tell me the one who worked on my car was new. Ok np I get it. So I only wanted 2 tires. But the guy talked me into getting all 4. I did need them just didn t wanna spend that much with Xmas being around the corner. He then told me I needed an alignment because of the way my front tires are worn down. He s the professional im not so i said ok if you think I need it. When I went to cash out I was told I didn t need one everything was green but I was charged $25 for the check. Even tho I didn t want one. The guy said I NEEDED one. I was in a rush because I was late for work and I couldn t really go over everything with the guy and I didn t wanna be a Karen . I finally got the chance to look when I got home and I was charged for a tire recycling fee. I didn t know that was a thing. I would have taken the tires. My sister has a farm. She could have used them. Then there is a $10 misc tax on top of the actual state tax. Have no idea what that is. Plus 19$ per tire for balancing. Again not a professional but you think that would be part of the labor I m paying for. But when you go on the mavis site and look up tire balancing it comes up free yet I was charged $80. This is why I hate getting anything done on my car. They take advantage.

★★★★★
April 9, 2024

The manager is amazing, I called Hudson to see if they could mount and balance one tire and it was a 2.5 hour wait no thanks, called Chatham and they took me in immediately and was done in 15 minutes. I appreciate the efforts they make to make the customer experience the best it can be, thank you Carter <3

★★★★★
April 9, 2024

The manager has gone above and beyond ensuring satisfaction with service. This year I came to the shop instead of ordering online knowing he would make sure everything was taken care of correctly.

★★★★★
April 9, 2024

These guys are great, very accommodating, all wrk well together and on top of making their customers happy!

★★★★★
April 9, 2024

Drove in with a nail in my tire and they fixed it in no time! Highly recommended..

★★★★★
April 9, 2024

Mike was very helpful getting me in and even providing a coupon for me to get just a little off the bill ! Thanks Mavis tire Hudson NY

★★★★★
April 9, 2024

Service was prompt and professional.

★★★★★
Verified Reviewer
April 9, 2024

Needed a quick tire repair and they jumped on it. The est!

★★★★★
April 9, 2024

Fantastic service got my tire fixed in around 15 minutes

★★★★★
April 9, 2024

Excellent, professional service for trailer tires. Needed tires in a hurry for a company trailer and the Mavis Team in Chatham made it happen!

★★★★★
April 9, 2024

Andrew was super helpful.

★★★★★
Verified Reviewer
April 9, 2024

Nice and helpful people! But, seriously short-staffed.

★★★★★
April 9, 2024

This establishment is above and beyond professional, gets you in and out in a timely fashion, and is very respectful.

★★★★★
April 9, 2024

Great customer service and work done thanks so much

★★★★★
April 9, 2024

Thank you very much!! Great timely service in a very clean and well organized shop. An absolute pleasure to have anything tire related performed here by the friendly and knowledgeable staff. I have been here multiple times with several different vehicles and a 28ft 2 axle trailer and have had absolutely nothing but good experiences from Mavis of Chatham, NY.

★★★★★
April 9, 2024

Great place! Love Brandy and Don

★★★★★
April 9, 2024

Very accommodating Great work

★★★★★
April 9, 2024

Great customer service, friendly, very satisfied with my service and experience I 100% recommend going to this Mavis

★★★★★
April 9, 2024

Great customer service!

★★★★★
Verified Reviewer
April 9, 2024

First, let s start off with the fact that I blew a tire out in the area and I live over an hour away. Having done business with Mavis, I immediately called the nearest Mavis and ended up talking to a gentleman by the name of Andrew. I cannot express the high level of service, empathy and sincere compassion for my situation that he was able to display over the phone. I even called back a second time to ask some more questions and did not feel any sort of annoyance from Andrew. He expressed his concern and offered me his deepest sincerest apologies for what I was going through. I managed to make it to the shop with a tire that was nearly obliterated and a passenger that still had to travel over two hours away. As soon as I pulled in, Andrew immediately knew who I was, and came outside to greet me even though it was freezing cold. Immediately went to the car, took some information down and got me right in. While inside, I had the pleasure of also meeting, Don. There were some technical challenges due to the type of vehicle that I was driving, but the entire team immediately jumped in to assess the situation. Some of the techs were online doing some research on alternate options to get me serviced and in no time my car was up in the air, and my tires were being replaced. Without their help, I would ve been stranded, and I would ve had to come out of pocket, possibly hundreds of dollars more to rectify the situation at hand. Both Andrew and Don made me feel at home and I truly feel as though I was more than a customer that day. I ve had nothing but great experiences here with Mavis so far in different locations. Based on the service and level of attentiveness, I would highly recommend the Chatham location and truly believe that people like Andrew and Don are the reasons why people keep coming back to businesses like this!

★★★★★
April 9, 2024

Very helpful staff. Reasonable people.

★★★★★
April 9, 2024

Very efficient with great staff

★★★★★
April 9, 2024

Mavis Chatham did an excellent job on my last car repair . During unexpected complications their communication was professional and accommodating . . Thank you .

★★★★★
April 9, 2024

Awesome quality service, honest guys, much appreciated. Thank you so much!!!

★★★★★
April 9, 2024

Customer service was exceptional. Great place for maintenance of tires. Thanks so much team!

★★★★★
April 9, 2024

Andrew and the team were helpful, thorough and and quickly completed the oil change perfectly. Thank you!

★★★★★
April 9, 2023

Very professional and friendly. Great service

★★★★★
April 9, 2023

great great!

★★★★★
April 9, 2023

Amazing customer service. Quick, honest and reliable.

★★★★★
April 9, 2023

Very friendly, team is very helpful. They have helped me with urgent needs twice in the past few weeks. Thanks