NAPA Auto Parts in Clifton Park
19 Clifton Country Rd, Clifton Park, NY 12065, United States
About
At NAPA, we care about getting our customers the quality auto parts they need as quickly, safely and easily as possible That’s why we provide our customers with the option of curbside pickup, in addition to our delivery and in-store shopping options With over 6,000 NAPA AUTO PARTS stores and 16,000 NAPA AutoCare centers, we are here to serve the greater Clifton Park area So, order online or stop in for some help with your car, truck, farm, or marine vehicle When it comes serving our customers, at NAPA, Our Motor Never Quits™
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Looking for air brake line. Counter person was very helpful
Showed up at 7:45, door locked. Supposedly open at 7:30, I guess the staff just open whenever they want.
Zero stars in possible. Called for parts availability on a Friday (7/26) and was told parts were at warehouse and would be in on Saturday, call back. Wife called back this morning Saturday (7/27) and Rob told her parts were still at warehouse and they didn't have enough drivers to go to the warehouse. Offered to go to warehouse herself to pickup and he said that could work and would call back. Didn't hear back so she called to followup and Rob told her they didn't have parts for the Nissan. She told Rob the parts she called for were for a Buick, he told her it was for a Nissan and hung up on her. I only know this because I just got home and walked into the house to hear the last few words of the call. Called Advanced Auto and they had everything in stock, gave me 15% off, and a free oil filter. There and back in 15mins. NAPA (Rob) pulled the whole treat my wife like an idiot and hang when we were willing to go drive to the warehouse ourselves and then pay you almost $900 for parts. No more NAPA for me and Rob needs a talk.
good service, unfortunately couldn't get me the right part for my car. no fault of the staff. inventory clerical error
Nice brand new auto parts store, I didn't realize Clifton Park needed another one but here it is.
Absolutely horrid customer service. I thought they had "Napa know how" but they're all disinterested with helping me figure heads or tails of what I need. Strike 1 is that I bought the wrong oil for my car and wasn't steered away from it. They also sold me generic store brand filter rather than explain the difference for me to make an informed discussion. Strike 2 was when I brought back the oil, both cashier's were on their personal phones talking to someone and one was eating BK out in the open like it was no big deal. I returned the oil and asked for a battery terminal only for him to offer "I won't have something like that, I can try to order that for ya" but he completes the return and says have a nice day. Completely had and lost a sale in moment. Going to rock auto to order the part now. Thanks for nothing Napa.
My son was in a motorcycle accident in front of that NAPA store today in Clifton Park and the employees went well ,above and beyond to help him. Still being very safe with safety procedures. Very awesome, and I'm very grateful. Thanks guys. Your the best!!!
Although this was just a phone interaction, I found the staff to be quite competent courteous and professional. I needed a price quote on a battery and the person answering the phone gathered the information quickly and accurately, was back to me in under a minute with a price, and told me that they had them in stock. Nice easy experience, will definitely deal with this NAPA again. Art
Close at 6pm they lock there doors at 5:55pm
Dont bother showing up on Saturday at 2:30pm store is locked but hours close at 6 pm
Grand opening Celebration in Clifton Park. Lots of great deals, fast friendly service.
Always have the parts I need and usually at a comparable price, staff has always helped me get what I need efficiently and even helped me carry it when I was having back issues.
Great service but price gouging like all others
I will never step foot in that store as long as I live. Incompetent workers in stock nothing
Ok
Guys doing nothing in store but wont deliver good way to lose accounts lazy boys
No Auto Parts Available
I came in today to get a headlight restoration kit and a set of headlight bulbs. Frank helped me split my purchase between two cards, and Colby suggested to me I get some washer fluid with de icer for the winter, I bought two gallons and he helped me bring them out to my car. Overall great experience with the guys over at napa.
Great store, very good work staff, Frank is the best I deal with him all the time up there and he always gets me the right parts
Super friendly, knowledgeable, helpful staff!
Didnrt have the part but knew what i was talking about....
Great place to get auto parts and they have very convenient hours, open early and open late. They have a good stock and can get out of stock items quickly. Everyone is very friendly and helpful.
Almost always has the part your looking for. And even if they dont, they will help you track it down.
Fantastic customer service and reasonable prices.
Helpful and friendly staff members.
NAPA Auto Parts Route 9 Clifton Park area very knowledgeable staff very efficient very helpful great place to go when you need parts
Friendly and the gentleman that helped me knew exactly what I needed , had some great tips for what I was doing to my beloved Saab. I was impressed because most of the time once you say Saab most people dont know anything about them. Anyway great experience.
Good and friendly workers!
Great Place for parts and help.
Amazing customer service! BIG AL helped me get all the right parts the first time.
Friendly and knowledgeable. Inventory tends to be lacking at times though.
Very good customer service better than advance
I also order commercial from napa ed and todd know their stuff excellent on problem cars
Helpful, knowledgable, friendly staff. Great quality parts. Nice woman there (I forget her name) bought my son a matchbox car. Thanks!
The store in Clifton park is the best
Quality of replacements parts so much better than other local competitors. Napa is the way to go.
Good as any
Quick and convenient.
Good people
Order online, pick up in store was easy, but I couldnt pay online... That will become an issue when I want to pay for it and have my mechanic pick it up to do work on a vehicle when Im unavailable.
Great place to buy parts the guys are all knowledgeable and the deals are great
Owner is terrible to his employees.
Very nice manager.
This store always has what the other guys dont.. reasonable prices
Awesome!! Couldnt be nicer or more helpful!!!
Ask for Al, knows his parts & will take the time needed to get the right parts!
Clifton Park NAPA is the best. The have it or will get it quick. Better quality merchandise, knowledgeable people.
Very helpful people! I was misled by Midas that I needed to replace the entire exhaust system of my 2005 Accord and the parts alon would cost 1600$. I went to Napa to check if they had the parts and how much they would really cost. A lady, who I think was the manager, gave me a quote and advised a mechanic who would replace the exhaust and charge only the labor. The total cost of the parts was only 540$. A day later I came back and bought the parts and took my car to Bob, the mechanic at Halfmoon Auto Care (12 Firehouse Rd). He was very honest with me and told me that I didnt need any of the parts. I took the parts back to Napa, and they refunded the money I paid. I am grateful to both Napa and Bob for their help. Thanks a lot!
Advanced auto parts didnt have the part and when we ordered it they lost it, went to Napa they not only had the part there but they had two different ones because of a production split. Got it right then and there
