Walmart Auto Care Centers in Clifton Park

DESTROYED WHEELS ON MY CAR. NOW I CRUISE AROUND IN SHAME. WOBBLE WOBBLE GOES MY WHEEL BUT NOBODY HERE CAN BALANCE GO TO DIFFERENT TIRE STORE THEY FIX IT SHAME ON WALLY.

horrible service never picks up the phone horrible communication

Great working staff and friendly. Quilty work at a good price.

I used to come here all time for change new tires and oil change, and over all it was Okay, but my last experience is so bad. Come in 7:20 and told will take one and half hour to get oil change done. It took three hours because favoritism. And when I get home I noticed leaking oil and when I checked it I found they didnt put the O-ring then I have to return back to fix it within an hour without any apology. I hate not get the service I pay for. And unfortunately they dont care.

Went for oil change at 7:30am took about at 1hr 15min, I was first customer, they do a check list and didnt check tire pressure or fill windshield wash,Did see them check anything other then do the oil change

I gave this a four-star rating I havent had the pleasure of having any work done yet but I soon will because Im going to be ordering tires I hear ordering them online and have them delivered to an auto care center is usually at least the four star Ill let you know if its true in about 2 weeks

Waited over 2 hours for them to come and tell me they didn t have my oil filter, and then they didn t have the decency to give me a discount if I came back when they had my filter in stock. That should have been the first thing they checked when I said to do it. Thanks for wasting over 2 hours of my life.

terrible service

Great service

came in for simple tires. left with my car making a weird squeaking metal noise. techs told me 3 times they didn t hear the noise. i go to pull away, hear it immediately with a video and they get mad. my car didn t make this sound prior. the attitudes of the techs that actually work on the cars/managers are disgusting. i had VIDEOS of the sound and they try to say nothing is wrong.

Horrible, wasted a lot of time. Tried taking my tires when I told them to save them. Didn t know how to ring me out with Walmart discount. Terrible service

The service center was on point. Had all 4 tires replaced, they did a good job. All questions were answered. Ill see what else they do soon.

Excellent service! Got a flat tire on the way out for date night and brought it here. They had it patched and back on the car so quick we made our reservation! And for less than $20!

I came last Wednesday to fix the flat tire for my car , but there was a old lady that she was very mean and didn t have good customer service , When I said hi and good morning, she didn t respond me, I was waiting there for minutes but made her busy , I won t go anymore there for car service , but I hope the management should bring some changes to customers service ,

Wollyworld cheap labor good prices

The longest tire rotations you ll ever experience. Expect to be there 1.5 hrs minimum, even for the simplest things.

Great service! Friendly counter staff. Was in and out in a reasonable time.

Quick and pleasant folks

2 hr wait for 2 tires!! Ridiculous. Hire more people and open up another bay!

Any other time I would give 5 but one associate made this experience not welcoming at all. I dont if shes just not a morning person or thats her personality. Either way, customer service should NOT be given in the manner that she gave. She wont deter me from coming back though

They were fast and Helpful They never take advantage of u.

Impossible to get headlights replaced here. They don t give appointments for headlights only tires. They advertise free installation on headlights but that s only if you leave your car there for 4 hours. It s false advertising. Came here 5 times and called was never helped.

I prefer Walmart over everything honestly lol

Staff is pleasant and courteous but the wait times are not good. I arrived at 730 AM for a tire rotation (walk ins only, they dont make appointments for these). I was told there were 2 cars ahead of me but my car wasnt even taken in to start work until 10 AM. Multiple cars were in the bays before mine. They even told me they took in the 9 AM appointments before bringing my car in.

Spent over an hour standing at the counter waiting for a technician to just go get the keys -- however, the price is hsrd to beat

New tires

Had a flat tire problem and also need tires. The tires I want are currently out of stock so had them repair the flat and make sure the donut was ready to use and back in the trunk. While there, had an oil change done. Shopped while waiting. Courteous and knowledgeable. Downside: The price went up $30 per tire from my price check the DAY BEFORE!

Helpful attendants. Customer service was great

Went in for 7am appt and no techs there. Had to wait a bit. Tech there did a great job, associate helping out was pleasant even after being yelled at by various customers.

Overall great experience. I got 4 tires and an oil change done. They completed the work faster than I was quoted or expected, especially for being a walk in like I was. The cashier was polite and professional with a good sense of humor, even though it seemed she was having a rough day. Price was well within budget, for 4 tires and an oil change I paid $305.

bad service. they don t bother to let you know when your car is done

Long story.. first they could not get the lug nuts off so had to leave and get them loosened..came back guy put wrong tires on rims..the desk doesnt communicate with mechanics.. the tires are great the prices are great but the service is not so great

Fast, friendly service!

Great fast service

Was there twice this week. The one woman working at the counter was very rude. Was told over the phone to bring my car in cause it had a flat tire and I could bring it in when I got there the grouchy old woman was rude. My husband brought it in today to get a different tire put on and the same woman told him 4 hours even though there was one car in front of him and she was rude. They definitely should replace their customer service cause one was clueless and the other one was rude and miserable. Not going back there.

Fast efficient polite

SLOW service!! I came here right after getting a flat tire on my way home from work, asked the desk if they could plug the tire, and put it back on. I was told by this man, It shouldn t be over an hour, we ll send you a text when it s ready. I thought, okay great . Almost 2 and a half hours later I was still sitting in the waiting room for these clowns. 0/10 do NOT recommend this place, I will never be returning here ever again.

i was there 9/21/21 around 4 pm old lady at the counter very rude , unprofessional and had no manners , definetly not a person to be working with people , not going back to the auto center never again

As busy as they were , I got my 2 new tires put on my car in less then an hour

I ordered a set of tires online to be delivered to the automotive department, and called to make an appointment to have them installed, but the service associates neglected to answer the phones. Inconvenient to have to travel to the store to have a minute conversation about a future service. Thanks

Great deals on tires installation and they also offer insurance on tires which is a major plus!

Today I have appointment 9:00am,I went last week order my truck general tires.The fat guy he order for me ,and he told me come back (next week Tuesday 9:00 am) The old lady ask me very rough. She say I don t see nothing ( I have appointment today ) and I said the fat guy order and gave me appointment. Today his off, the old lady call him found 4 tires he order already in the shop.She said she can t do nothing for me today , only Friday and Saturday are available.That not fare for me. The staffs at auto center walmart in Clifton park NY they always rough and disrespectful. The review today just let manager and the boss know . The staffs you have must to go.That kind of workers will ruin the business. Please take this comment to consideration. This not the first time .

The Walmart Auto Center is totally incompetent. I had an appointment for 4 new tires and I was still waiting an hour and a half past the appt time. After asking why my car was still in the lot, the scheduling person who went into the bays, came back and said nobody is working back there! I asked for my car keys and left. 2 minutes later they sent a text saying items were not in stock which was completely untrue. They were just covering up their lousy service. They lost over $600 of my business and apparently dont care. I will never do business with Walmart again.

Had an appointment for 1, told me it d be half an hour. They didn t start on my car until 2. No one was wearing masks, and takes forever for anyone to help or acknowledge you at the counter. Won t be coming back

It s unfortunate that the so called techs at this establishment are uneducated, off the street car guys. Never would recommend.

Ordered firestone snow tires for my truck. They were helpful and when I went to pick them up they helped me carry the tires a or I should say one guy Carried them all out for me. Couldnt thank him enough as Im disabled. Great experience with walmarts all the way around.

Dont like Chinese junk

I had an appointment yesterday, I got there about 15 minutes early, handed over my keys, the customer service was out of this world. I went on my way to go do some shopping... half an hour later, I get called over the loud speaker at Walmart asking to return to the auto center. The woman told me that they couldn t work on my car and told me she would get the tech so he could explain. The tech comes out and tells me that he couldn t put my van on the lift because the bottom is badly rusted. Okay, so I purchased the tires anyhow and brought them to a different place to have them put on the van. You re telling me that you laid on the snowy ground and looked under my van to see that it was rusted? Or were you going by the little rust that I have on the doors not wanting to do your job.There was no issue with them other place putting the van on the lift, AT ALL. It just goes to show how much these people at Walmart auto don t want to do their jobs. That is all. Thanks again Walmart for the poor services.

They cant do all that is always need . Then why be a tire place lol

Real jerks

If I could give negative stars I would. I ve never seen a bunch of mechanics so lazy in my life. 3+ hours for a oil change and tire rotation it s ridiculous!!!!!!!!

After waiting 45 min to be told to make appt for tire replacement I returned the next evening to be told they dont make appointments that late at 6pm. However per there computer it showed I was correct. I was advised it would take no longer then one hour and would be completed by 7 however this was also false as they didnt start my car untill 635. Long story short 8 pm at nigh sitting in the dark with appointment and they didnt even bother to reset the tire pressure monitor system which is included in service, didnt even tell me which tire needed it . Meaning they just didnt want to do it and I get to start this process all over again.

Rude unknowable staff!

I asked for a oil change and tire pressure check they never checked my pressure seems like they were in a rush didnt even put a sticker when my next change is due not the best place to go

Amazing service

Unfortunately did not have a great experience while getting an oil change today, 11/24/2020. Time vehicle went in was 11:40 AM, time service was completed was 1:09 PM. The service team didnt know what oil to put in vehicle and had to reference multiple books. Makes me second guess their work, but i was assured the oil service was properly done. Price was good, the whole total came out to be $38.39 this includes taxes. There is no sitting room but of course you have an enormous Walmart to browse while waiting. Service Manager & Auto Care Customer Manager needs to keep employees from talking about private information in front of customers. Also the customer service rep definitely needs to be more friendly, it felt like i was a burden trying to get an oil change.

They dont want to help and have an attitude most of the time and cant be bothered to order you tires and say you have to order them they cant so I go somewhere else

3+ hours waiting to get a headlight changed...

Horrible. 3hours 45 minutes later first couldnt find tires next found tires. Then they couldnt get off 2 tires so only changed 2 of them.now have 2 good and 2 bad ones on car horrible service woman said she would discount me never did. Also paid 44 more than was quoted. Never never agaun

Took quite a long time just to change a battery, which was due to the last one being defective. The tech manager said sometimes batteries leak acid...like its a normal occurrence. It isnt.

Awful. Customer service is terrible

Nice ppl and staff

It was ok service. Could have done better.

We were traveling through on vacation and blew a tire at 6:15. No problem, Walmart closes at 7. They refused to help me. It was Saturday and we were stuck there until Monday. Way to go the extra mile Walmart.

In and out, no problem. And I was able to get it done before work!

Brought in a Volvo...nothing is really easy to get into! But the guys conferred & were able to do what I asked. Nice fellows & very obliging. We both learned something!

Terrible service.. asked for a manger and not one came for 15 minutes, and we left.

went with a friend to pick up spray paint for his trailer had what he needed awesome

James in the macanic shop was really helpful and fast replacing the battery in my truck.

A lot of inexpensive choices replaced battery but long wait

I got here at 8:15 am to have my tires checked its going on 11am and I am still waiting Im late for work thanks to this place Im loosing money!

Good price and service if first customer of the day

Good service but needs planning for a long wait.

Cooperative and kind workers, and reasonable prices for oil changes and things like that.

I had a really good experience here....great customer service i do suggest u make appointment but they do take walkins i got a good price on 4 tires im very happy

James and the Walmart auto center team are courteous, hard-working professionals. Im sure being an auto tech can be a thankless task at times, but James clearly cares about his customers and their vehicles. Despite a high workload he works as hard as possible to take care of customers in a timely manner. High volumes, and a walk-in business can lead to long wait times, but this has to be expected and has always been clearly communicated with me upfront.

Had to put two snow tires on and tame two tires off waited 4 hours and other people went ahesd. Wont go there again

There excellent bring yout car there they care and are very very good ive already sent peope there

She found my info without my phone number I couldnt remember it!!!! She saved me money so it cost me 2.00 to rotate my tires

Service is way to slow. Only work from appointment.

Ordered 4 tires with an appointment at 11 to install them... went to get the tires, they were there... and they didnt have a record of my appointment. They also werent accepting walk-ins, which I apparently was. No apologies or anything, I dont even think they believed me. Made the appointment over a week ago and didnt catch the ladies name, so guess I am getting my tires installed elsewhere. EDIT: possibly due to being upset about the appointment, I didnt grab my receipt. Had to grab one other item (tires were paid for already, online, and had stickers on them). Lady at the door rude when stated I didnt have my receipt. Guess who doesnt legally need to prove they own what they own? Everyone, including me. Bye, Felisha

First of all remember where you are, this is not Jiffy Lube. I would highly recommend that you call ahead and see how their system works. What I learned the hard way and to save you time 1. Make an appointment if you can. No matter how early you get there they honor appointments first, so you can be there all day and they would not tell you anything different. 2. If you want to try your luck, park your car in the lot by the automotive center and go inside and get in line. 3. Then hope that they have more than two mechanics on, Saturday morning, and dont have many appointments scheduled. 4. Also, dont expect any type of quality customer service. The women I had to deal with was rude, unknowledgeable and very condescending when answering your questions. I would not recommend this automotive shop, go and make an appointment, where you can and save your time and patience.

If its.about.price there the best,if its about people or quality there below zero,but I think that the definition in websters of walmart

No fuss no muss install of tire I purchased elsewhere.

Just rude.

They always have people who really dont know what they are doing and Corporate dont care about customer service

The mechanic was so nice to help me out. I had surgery on my one hand at the time and couldnt open the bottle of washer fluid, so he came out in the rain and filled it up for me.

Very poor customer service. They will have you waiting and overcharge you while they waste time gossiping and being immature with one another

I thought I was being too sensitive, but my boyfriend asked me if the clerk had been rude to me. He had observed her checking me in. I did feel like she was kind of mean. It was just really unpleasant. She is older with short dyed blond hair. The mechanic on the other hand was super friendly.

Took a long time to get in and out. They seem short staffed. Fair price.

Excellent service and prices

Great place for an oil change and you can shop while you wait.

They do a great job!!!

Great customer service, staff know their products, professional, courteous...we love walmarts, they get all of our business Thank u

Went elsewhere

fast, convenient tire rotations

great price for tires and all fees

My experience is always exciting at Walmart and most of your employees are very helpful.

Didnt have the size tires I needed after I called and was told they had them to come on un

Always rude and not enough employees. Wait time is always 2 to 4 hours regardless of the day or time.

They dont do appointments first come first serve

Great service quick turn around

Least expensive tires and oil changes in the region.

Best prices for tires, but you have to order them online to get the cheapest price!

Rude unfriendly and not very knowledgeable staff I would not recommend this Walmart for your automotive repairs.

All in all, not the worst experience ever, however; Beware of getting an oil change. I brought my vehicle in for a full synthetic oil change, picked it up after the service, and didnt get 50ft down the road when smoke started billowing from my engine compartment. I open the hood to find oil spilled all over my engine block and down onto my manifold. I trunk around and go back to the garage where they apologized for what Happened and brought it back in to have the oil cleaned off. Everything else was in working order, staff was friendly aside from one grunt mechanic who argued with me that not much oil had been spilt when I can clearly see that a considerable amount was in fact spilled (I did not get his name). I understand that spills happen from time to time, especially when youre trying to get vehicles in and out in a timely fashion, but under no circumstance should my car have been cleared and sent out of that garage after that spill happened. It should have been cleaned up right away and explained to me before I was handed back the keys. Do yourself a favor and give your car a once over check in and out before and after it comes out of the garage. I would have given a 1 star rating if it werent for the quick response and apology from a different mechanic, on top of him cleaning up the rest of that oil to the best of his ability. (Clifton Park, NY, Location). Again, I understand things happen, I just wish that, in this case, they had just owned up to it and cleaned it up without me having to discover it after leaving the garage.

They plugged a tire on my jeep and a few days later 2 lugs BROKE OFF, 1 nut was almost lost. After a telephone conversation, then driving there the next morning (taking time without pay) they were unable to repair the jeep and fought with me insisting they did not cause this. They do not pay for the repairs, we must and then possibly get reombursed!!! I will NEVER AGAIN use this particular automotive repair at this walmart.

Bought 2 reasonably priced tires for my car. Get there early first come first serve. Fast service. Dont care for there SUV policy you must buy 4 tires, TOLD them to check my other tires depth then tell me I have to buy 4 only needed 2 when they checked. Wondering how many women or not knowledgeable customer they rip off and sell tires they dont need???

Not enough employees working the registers. Seems to have more people just walking around and watching you then there is helping you at a register.

I was at the Auto parts section to get my oil changed and this little old lady was so rude. Andvthen she gave me my keys back and moved people ahead of me for service. I waited 45 mins and asked to leave she said i have to get your (she said the D for damn and cut it off). I told her I would get my own keys. I was raised to respect my elders but I am not going to let that go. BLACK FOLKS stop shopping these racist establishments that continue to hire these folks. 5

Super value. Great service

Suck. They dont know how to balance tires right. They dont use the proper tools.

I wish I could give the mechanics 5 stars and th service zero stars. This older woman with long white hair is consistently at the counter and she tries to get us to go elsewhere instead of there. As if she is the person working on the vehicles. We were told we have a gouge in our tire by the mechanic, so they couldn t plug the nail hole. So she signed us out and tried to send us on our way. I said, no I don t want to die on the highway, I would like to replace the tire. And she said that the warrantee wouldn t cover it- without any knowledge of cars- and having never looked at our tire. She huffed and puffed so hard and long I thought she was going to pass out.

By far the worst experience I have ever had in regards to customer service and vehicle service... would not recommend getting anything done here at all...

Went in for an oil change was told a half hr 45 min . Lets just say im still in my car waiting a half hour later , they havnt even taken in my car yet 30 minutes later. I ask the mechanic what was taking so long and they forgot to drain the oil pan. How do you forget when you know you have customers waiting? Horrible. I watch they way they work in the shop and they all just sit around and talk ... Never will i come back.

I arrived expecting my tire service to take considerable time after reading the first review from a year ago. This Walmart tire center operates on a first-come-first-serve basis, so they do not take appointments. Therefore, one must be aware that arriving on certain days and times will influence your wait. Luckily, I went on a Monday around midday when they werent terribly busy, and I already had my new tires, so I just needed them mounted and balanced. The service riders treated me courteously, and they did a good job overall. The one thing that cannot be beaten was their price. After tax I spent $55.64 for the installation of four low-profile tires. Adirondack Tire quoted me $85.60 out the door, and Warren Tire wanted around $120 for the same job.

Excellent telephone service by woman at the Clifton Park Automotive Department. Thank you for prompt, friendly service. Crossgate Commons Walmart did not even pick up the telephone.