793 Van Houten Ave, Clifton, NJ 07013, United States
Five Star Automotive provides brakes, suspension, NJ state inspections, tires, exhaust, general maintenance, and towing to the Clifton, NJ area.
5 Star Automotive Lives Up to its Name. My spouse has been a regular customer at 5 Star Automotive for years and has always spoken highly of Pete and his team. One thing that has always stood out is how honest Pete is—whenever my spouse has overheard him speaking with customers, he never pushes unnecessary services or tries to upsell something they don’t need or can’t afford. I’ve personally taken my car there twice for routine service, and both times, the process was smooth, efficient, and convenient. Scheduling was easy, and they had my car ready on time, which I really appreciate. By chance, I also found out that a close friend—someone I consider a very conscientious consumer—has been bringing their family’s cars here for years and has nothing but good things to say. That kind of endorsement only reinforces my confidence in 5 Star. While their prices aren’t the cheapest, I have no problem supporting an honest, local business where I know I’m getting quality work and fair treatment—something I can’t always say about dealership service centers. If you’re looking for a trustworthy, no-nonsense mechanic, 5 Star Automotive is an easy recommendation.
Restored my faith in automotive shops, there is no hidden fees, no un nessacary work, 100% transparency - was informed every step of the way, what the cost of material and labor was, truck was fixed before I knew it, and at very reasonable cost, they have gained my trust and will be returning to have any work doing that needs to be done, thank you to your and your team! This company truly is 5star!
Peter was professional and courteous took the time to explain situation in my car mechanic came out to show what was done excellent service recommend visit again
Always good service, friendly owner. Been there a few years now, no surprises and feel as though they are trustworthy and do not do unnecessary work. Highly recommended. AAA approved which is what motivated me in the first place. Difficult to find mechanics who do not try and rip off a woman each time you go in for an oil change, so if you are a woman, I recommend that you use them.
Very Happy with the service. They are very honest and keep you updated with your vehicles service. They explain everything to you that you need and give you a price before starting the work. All the the work is warrantied for 2 years.Pete is a gentleman and he listens to your concerns and puts you at ease. I Highly recommend 5 star Automotive to everyone. They are the BEST! .
Gave a free estimate. Was upfront about my cars issues before he stared working. Definitely recommend for anyone looking for an honest mechanic.
Peter is a small business owner that cares about your car and safety. Highly recommended. Have been there several times and plan to continue.
They're honest and get the job done for a fair price. My best friend and her family have used them for years. I was in from out of town and my car stalled we took it to them. They found the problem, called me and explained the problem. I said, "Go ahead and fix it." They ordered the parts. I had my car back and running in less than 48 hours.
We allways go there for wheel alignment !!! Peter he is very kind !!!! 5 stars!!!
Online reviews were high so decided to try them. Knowledgeable manager & fair price on rotation and alignment.
Outstanding work ethic and customer service. I highly recommend Five Star Automotive! John Kelly
Pete and Anthony were great and did a wonderful job on my vehicle, thank you so much.
I use this shop to fix my car for many years and service was ok. I don t know what was changed but last 2 years the service is horrible and front desk is not helpful at all. For last 2 years I pay around 5000 $ dollars for fix and drive only to store, church and once a week some around 25 miles. Last week I pay again 500$ for fix and today check engine light is on. Left work early to go there and check what is wrong and everything what they say I need to leave car again. They even don t want to scan to check what is error . So disappointed after such long time being with them . Not come beck any more to that place!
They are great knowledgeable kind people . I will always bring my car to them
Super honest, knowledgeable and friendly.
I am very pleased with this shop. I felt they were sincere and the customer service was excellent. I have been robbed by thousands of mechanics who charge for things that do not cost that much. I can honestly say that now going forward, I am at ease that I have finally found a place where my car will be fixed professionally and accurately. Very pleased and to make things better they offer a 2 year warranty something the mechanics I ve been too have never offered. If you re looking for a place with fidelity, this is the one! Thank you, Carol
I was getting a tow by AAA from this company and I had someone named Sami B. I told him exactly where I was on rt3 in Clifton and claimed that he was here which he wasnt he said he checked all of rt3 and couldnt find me then he said that he would call me back and just left
After having them work on my car to replace the radiator, I decided to take a look at the work they did for myself. Instantly after opening the hood I saw that they forgot to put all caps for the ac lines back on and also that they overtightened and stripped all the bolts to my engine cover. This is why I recommend checking your car yourself or taking a picture of the engine bay before dropping it off here. I know for sure that none of my bolts were stripped beforehand because I inspected the car myself before I took it in. Take your car somewhere else that wont make a rookie mistake like this.
Left a review on the other location as well since I wasn t sure where the service tech came from. Axel, you re my hero. Best AAA service I ve ever gotten.
Second time here. Plugged leak in my tire. Fast and convenient. I recommend.
Awesome experience with Joe S. Needed my car towed home and the dude was super friendly and took care of my car while I continued to work late into the night. I used AAA, but Id pay good money for that kind of service. Thank you!
The
I had them diagnose my transmission. I eventually decided to take my car to another shop after finding a better price on the repair. I arrived at their business with a tow truck and cash in hand to pay diagnostic and towing expenses so they could release my vehicle. I explained all this to Pete and he refused to print an invoice. He said he would need thirty minutes. No other customers were present and my car wasnt blocked in. I explained that Id arranged with a tow service and the tow truck driver wouldnt be able to wait thirty minutes. He said it wasnt his problem. The tow truck driver left and as soon as he did, Pete printed out the invoice and took my money. It took all of two minutes. Its hard to interpret what Pete did as anything other than a petty act of revenge for taking my business elsewhere. I wouldnt leave my car with a repair shop that begrudges people their basic consumer rights. Response to the owner: Buddy, I declined your help and chose to take my business elsewhere. I would have been happy if your shop didnt actively hurt me. I ended up paying $50 extra for the tow because I was in a bind. The fact that one of your senior employees even felt comfortable engaging in such a casually malicious act speaks to the culture at your repair shop. Thanks for nothing.
Excellent service, quick to compete work and very helpful and honest.
They did a fantastic job on my brakes and NOW I CAN STOP ON A DIME. THANKS.
Be aware of credit card service charge. Not prepared during time of pick up. Car still making noise. Will go to my trusted mechanic who won t overcharge me.
Very happy with the work and service they have provided for me.
My gas tank fell out of my car on Saturday, after a week of fighting with finances, and getting money together they had my car ready in 3 days.
Overly expensive,recently I learned that I was supposed to get a 10 percent discount because of my AAA card which I never received.Also if you try to use your credit card there is a service charge.I will be contacting AAA to let them know that I never received my 10 percent discount.
Amazing! Thank you Peter and Ron!! Service is perfect, friendly, fast! Love you guys.
Great place, timely, efficient service, pleasant manner.
The mechanics at Five Star Auto are excellent.
5 Star is an excellent choice for all your car repairs its my 2nd time and not my last, Pete as always courteous when you walk in and the techs are great Dennis worked on my Tundra for the 2nd time this time for rotors and brakes and a oil change, explained all in fine detail to me Im extremely happy with there service enough to bring my company vehicles here for service. Thank you guys again. Juan G Ruiz
Great People, Honest, Professionals,
You can trust Five Star without a doubt! You walk away feeling confident your repairs were done without cutting corners. The coffee in the waiting area adds a nice touch!
They are reliable and very professional.
We have multiple vehicles the have the ability to work on multiple makes and models.
I am a loyal customer since they are courteous, professional and honest!!
I was quoted a price for brakes all 4 wheels. The cost came in $160 higher.
Great quality work...
Great service my car still running because they really take care of you and your car best auto repair in clifton thank you.
These guys are the best. Very knowledgeable, patient and nice people in general.
As always, great work with zero issues afterwards.
The staff were very friendly and knowledgeable. The prices were very reasonable and charges were broken down clearly. They are AAA accredited, so I trust they are doing honest work and was thankful for their help with the repairs to my car! So far, so good.
Thank you J050-Franklin S with 5 STAR AUTO SERVICE for nice and professional service. Excellent attitude, beautiful personality. Best service. Thank you. Maria P.
Always Great and quick service. They are the Best!!
AAA towed me there when my car wouldnt start. Service was excellent. Kept me informed of work required and ready when promised.
Honest and professional service. Our truck was done on time. I would highly recommend this place.
5 stars isnt enough for Five Star Automotive! I recently brought my car in for a routine oil change and was blown away by the exceptional service. From the moment I walked in, the staff was friendly, knowledgeable, and professional. They took the time to explain everything in detail and made sure I was comfortable with the work being done. The facility was clean and well-organized, and the work was completed quickly and to perfection. Ive never felt more confident in a mechanics ability to get the job done right. Five Star Automotive has earned a customer for life!
Excellent place.. They torque the lug nut correctly.. loved the service...
I made an appointment for a Saturday morning - convenient for my schedule. I was greeted warmly, and my car was taken care of within minutes. The mechanic explained all that was done, and answered a couple of questions I had. I would definitely return to this service station.
i had repairs done here for the first time, i am so happy i found this place, Peter is a Gem. i definitely will recommend this place. my vehicle was fixed in a timely manner and it runs so good.
First time here I felt Pete was very honest he told me the problem and fixed it I will return I am a Clifton resident he comes higher recommended
I would recommend them because they are knowledgeable, thorough and my experience has been great, If you want very good work, prices within reason and hate being without your car, Five Star Automotive is the place to go!
My car was broken down on last Wednesday. AAA battery staff recommended the Five Star. I paid extra $ to AAA because the distance exceeds 5 mils. The repair cost is more expensive than I thought but this is not the reason I give one star here because they have confirmed with me. What Im complaining is this price actually is cash only. When I made payment at the garage, I was not notified that I will be charged 3.99% what so called No Cash Adj fee. I just found this fee on the receipt this morning. I dont know if this fee is normal in Clifton area. But I never see this fee in Edison, central jersey, where I live. For a garage handles hundreds bucks repair everyday, credit card payment should be normal, especially as a partner with AAA.
Honest people great work and good prices!!
Cant drive.
Yes five stars indeed. Super professional and pleasant Peter. Do not know where to start. Just give them a try and you won t regret! Lucky I found him to take care of my baby!
They did a good job in a timely manner.
Best autobody around. Fast, professional, reliable, and affordable. Highly recommend.
Knowledgeable friendly staff that are willing to work with you
I went to five star automotive to get some work done to my vehicle and they were very courteous and helpful with explaining what was wrong with my vehicle. I really enjoyed my experience with and would definitely recommend to all my friends.
Helpful respectful good investment
Nice place for warranty inspection on my car.
They are ignorant and don t communicate well at all.
I scheduled an appointment to have brakes done. When I walked in Peter and another gentleman did NOT have masks on. Neither attempted to grab one when I entered. Peter was very rude when I told him who I was and that I didn t plan on leaving the car. I understood completely that he could not accommodate that, however there is a way to tell someone that. He said what he wanted to say and walked off. As someone who has never been to this establishment before, I would never go back nor recommend anyone.
Highly recommended!! Scheduled an appointment and they got my vehicle done in a timely fashion when I dropped it off in the morning. I m not one to trust my cars with many people, but I wouldn t take it anywhere else.
They are wonderful here! Every time there s something wrong with my car, 5-star always fixes it in a reasonable time and at a great price! Everyone is friendly and they know what there doing.
Excellent service great pricing friendly staff very helpfull
My car recently breakdown while I was returning home to upstate NY from NYC. Fortunately, I am a AAA Member and through AAA s emergency road service I was Towed to Five Start Automotive. Peter, the Manager of Five Star was very respectful and helpful. At Five Star they quickly determined my cars problem and repair it. I have complete confidence in their services. If I lived in the Five Star Automotive area, I would regularly use their services. Thanks Peter.
We had a 14 year old Sentra that was stalling and 2 other shops had previously attempted to diagnose unsuccessfully. Not only did they find the issue, they showed us the faulty (torn boot) item and fixed it so the issue wouldnt recur. Really fantastic service and speedy professional work. Cannot recommend highly enough.
Peter is a very nice guy. And one look at the traffic jam on the property can tell you their services are in high demand and seem to be valued by the community.
Towed and needed alternator. In and out with great service.
Peter and the guys are great. Everything fixed without an issue-on time and on schedule
Five stars as they advertise!
Very satisfied with Mgr. Peter and their service, especially because I was so far from home.
Love these guys! I have never questioned their workmanship or pricing! Ive been a loyal customer for years!
Very honest people
i left my car to get an alignment and I come back to a scratched wheel, my wheel lock cracked(it broke trying to take off my wheel) and missing one of my locks on my wheels driving with only 4 lugs. Would not recommend
Great service and professionals! They won t overcharge you for having Intoxalock device calibration like other places do.
Hands down the best place, honest, reliable and affordable.
Honest Workers!!!!!
Great Customer Service!!
Pete was extremely helpful. After a beyond horrible experience at another nearby mechanic, my car was towed here and I couldn t be happier. They found a discontinued part for my car and kept me updated daily on the tracking information as I had an important need coming up for the car. They were so professional, kind, and helpful - not scammy in the least. As a former employee at a mechanic out of the area, I was very impressed and am grateful to have found Five Star. Will definitely go back next time. Thank you!
Ross is the best!
My experience with Five star Automotive has great.They are honest, friendly, fast service as well very knowledgeable.Thank you peter and team.
Best.....
Horrible experience, I got my car towed to him because of the ball joint broken on my driving side tire, he gave me an estimate of $850 to fix the righ t and left tire ball joints and axle for the left side. Paid him this enormous amount to fix it and the next day morning , my car doesnt, start, I have a brand new starter in the car and upon talking to him, he says it could be a starter problem or a mechanical fault. How would u review a mechanic , whom you paid this huge amount a day before and next day your car wont start. My mistake , i should have read the previous reviews before bringing the car to this guy. Beware, you are not in safe hands.
Fair price and good work/ update; new ownership, not sure if everything is still the same.
Peter their manager who runs the place is always nice and pleasant..
Fixed it right first time good service and prices nice bunch of guys
Great service and repair shop, very nice and professional guys.
I recommend Five Star Automotive for anyone who needs work on their vehicle done. They are accomodating, efficient, and prompt in taking care of the issue. I plan on taking my car there again if I need something fixed or serviced.
Top Notch service guaranteed to fix your automobile the very first time. Highly recommend them
Awesome shop / great prices love them dont go anywhere else
Good job. Great price. Very professional. Recommended it for friends. Congratulations.
Five Star Auto - I was going there a few years back with the original owner and now they have a new owner and Service Manager I just purchased a used Honda Civic SI and it required a clutch and other work.. Peter was GREAT! Very straight up and up front and it felt the service and advise was just a good, glad I left my car to be services their. Very fair pricing and the work speaks for itself. If you have to leave your car longer to be service do it, because it will be worth the wait..... Harry.... Peter and Team of Mechanics Thank You....
terrible ! i came over with my car nothing major they chrcked why the check the engine is on they told me it will cost me over $400 i refused still had pay $45 for chrcking with computer what was the problem .I went to anotger mechanic he fixed it for 100 !!!! with parts odering on line and labor ! ahame on you five stars automotive Just because iam a woman and dont know alot about cars it does not mean you can cheat !!!!! shame !!!!!
Horrible! I used to go there with the old owner, brought the car to get my brakes done in aug with the new owner he wanted to double charge me so I bought the parts to him for 1/2 the price he did my brake pads and Roters and they have been squeaking so bad with tons of break dust! Never again!!!
Wprost mechanic ever The can fix my toilette
Great work good guys
Trustworthy and reliable without question. Ive been coming here for years.
Excellent service. I brought my 06 Kia Spectra in for new pads and rotors. They found that one of the calipers was bad, and called to ask if it was ok to replace it. They were very clear and up front about the cost, and always made sure to get my approval before starting any work. I did some research on the cost before coming in, and the price they charged me was very reasonable. Afterwards I asked about a squealing noise coming from my engine, and they offered to adjust my timing belt for basically free! Ill be coming back here if I need any future work done on my car.
By far the best and reliable Mechanic Shop in the area of Clifton! I used to always have my regular services and checkups done at my local car dealer and never really interacted with the mechanics regarding any issue with my car. It was usually a fast transaction almost always but this time I was referred to Five Star Automotive and I am extremely pleased with the service they provided. I went in for a regular Oil Change whom was done by Dennis, one of the mechanics there and he instantly brought up a few things that needed attention towards my next visit. He was very attentive to my concerns about my vehicle and also gave me some suggestions. Five Star gained another customer because I will definitely be back for future services!
Five stars for Five Star Automotive. Ive been coming here for more than 5 years after being referred by a friend. I bring all my cars now and refer others. Josef is honest, reasonable and reliable.