Seymour's Motorized Sports in Cohoes

Great service, great people! Love my Kawasaki Vulcan! Thanks for the great experience! Thanks guys!!

Great customer service...easy to deal with

Stopped in to look at a gsxr on a Saturday afternoon and was greeted by a salesperson who was working with a customer and said someone who be in shortly to help Me after about 25 mins I still had no salesperson to talk to I understand the challenges of finding employees but........I will say that the salesperson that greeted me and the parts person I spoke to were very nice

Tires mounted in one day while garage was full very pleased

Not a very large motorcycle selection for being g spring time

The parts department doesnt answer the phone and the mailbox is full so they hang up on you. POOR CUSTOMER SERVICE !

Ordered a 2023 Seadoo Wake Pro jet ski and everything was wonderful from start to finish. Morgan, Tom and the whole team made it a great and easy experience from start to finish. Gave me a great deal and also 20% off parts and accessories. The parts counter attendant was also very knowledgeable and helpful at ordering any accessories I saw online that were not in stock in store in my size etc. It s great to do business with a family run business with such nice and knowledgeable people. I would highly recommend for your power sports needs.

Edit to owner s response- How exactly is this my problem? You called me one time only after I left a bad review and repeatedly tried calling the store to speak with someone. Your mailbox is full at all times. $200 was taken out of my account and floated around PayPal for 6 weeks. Why are you advertising something you don t sell? This is literal fraud and false advertising. Again, shady business and I had to file this with my bank and order a new card. Purchased a women s Moto jacket from Seymour s online. Stores typically don t have women s riding gear in store so no biggie there but all purchases had to go through PayPal and while that was a red flag I said whatever and did it anyway not knowing that it was a total scam and now had to file fraud with my bank and cancel my card. They do not answer the phone, respond to emails and the store is mostly closed at all hours when trying to stop in. Do not suggest doing business with this sketchy place. Also should note I m now out $200 but at least that s all I m out and didn t trust them in purchasing a vehicle.

First time in for service on my Sea doo, couldn t have been better! Called them last minute as I had an issue with the jet ski and they got me in 3 days later! A big thanks to Andrea and service techs! See you next time.

Very good ood customer service, helpful and curious

I needed to get my motorcycle inspected and after trying three local businesses, I happened upon Seymours. I had never been in the facility before, but when I walked in two young ladies greeted me and said I could get an inspection. Then the inspector came out and allowed me to observe what was the most thorough inspection my bike has undergone in 25 years. This is an impressive facility and the staff are all amazing. Professional, competent and honest. This is a local business that deserves to be supported. I highly recommend them.

Went in for an inspection for my harley they couldnt give me the time of day I was told they only do inspection by appointment only and that it was only on Saturdays

Well

Very knowledgeable and professional! Wonderful family owned and operated business. These guys are the best and I cant recommend this place enough.

Top notch place for all of your needs. The most professional people you can do business with. I highly recommend Seymour s to everyone!!!

Friendly staff. Great selection of bikes! Spring is just around the corner!

Love this place, we were just picking up.parts.for our Spyder.

The whole gang here was great to work with. They made everything super easy and went out of their way to help

Just brought my Ruler there for service. Staff is the best

Great collection!!

Definitely good prices.

Seymour s was great when I was buying a quad from them. Since then however, they stink. I had to schedule a month out just to drop my quad off for service, you can RARELY get through to anyone on the phone, no matter what department you re trying to reach, and when you do get through, you get ANOTHER recording and usually get the mailbox is full message and get hung up on. Even when you go to the dealership, nobody greets you at all, you can stand at the counter for a while and the people there don t even acknowledge your presence. On two different occasions, they couldn t process my payment so had to write my card number down to process AFTER the system was back up and running. Oh, and I never even received a call telling me my quad was ready to be picked up. I had to call, and call, and call and call before even getting through only to have them tell me THEN that it was ready. Some of the worst service I ve ever had.

Brought my 21 Skidoo 850 in for bad injector/plugs. A quick turnaround and no issues after putting 120 miles on it. Overall a very good experience.

Id give this company 10 stars if I could the people who work there are obviously family and they treat their customers like family thank you very much for the help with my Jetske s

Will definitely continue to have my man-toys serviced here.

You re better off going to a shoemaker to get your work done. Stay away from Seymours Motorized Sports.

Was nice visit..1st in20 years.their stock is low at this time.high demand and low avalibility .....call

This is my 2nd review. It pertains to the service provided post sale on the boat lift I bought with my Wake 170 PWC. I had problems with lift that prevented it from lifting the craft high enough out of the water. Tom Seymour came to my property at Saratoga Lake, waded into the water (now at low flood stage) and re-positioned the bunk brackets, replaced the lift cable and one of the pulleys. Problem solved! Plus, he noticed that the bunks needed to be re-positioned to keep the hull bottom from contacting the metal cross member and fixed that. 5-star service for sure!

My husband, Doug Bussing, Brought old bike in for 5000 mile check & oil change. We looked @ a new one, the sales staff walked us thru the entire process. Shout out to Morgan & staff. We took our new bike out for a 90 mile ride today, just love it. Thank yall so much.

Been going here for decades!

Picked up a wear ring for my Sea-Doo. The ladies in parts were amazing when I called and just as amazing when I walked into the store. Amazing = super nice and helpful over the phone and great when I showed up. They made sure I had the right part and even gave me an install tip!

World class experience!! Above and beyond service! Tommy went out of his way to to turn something that could have been a giant head ache into a haste free job. They replaced the brain in my spyder and installed all new plastics to give it a fresh new look. Quick turn around and even delivered it after hours so I could have it back as soon as possible. I couldn t be more pleased with this experience. Thank you

Friendly staff and the service dept is bar none. Ive been to other MC repair shops and keep coming back to Seymour for the staff and service.

Went there for klim snowmobile gear for women but they had few items to choose from not my sizes

I am a regular customer at Seymours. I am always greeted and treated well. Purchasing a recreational vehicle is fun but they make it easy and make you feel confident in their products, service and help in selecting the right unit for your type of use. I strongly encourage you to give them a chance to earn your business.

Great experience, great price, great communication and great customer service. The premier motorsports dealer in the area hands down.

Good people helpful

Amazing customer service

Very poor experience, they have no problem selling you a quad but once you require anything after that they ignore your calls and take a month to fix a headlight and winch when they already have the parts. Wish I could give them 0 stars instead of one. So glad I went elsewhere for my quad but feel bad for those who buy here.

Absolutely horrible customer service. A friend of mine bought a brand new cannam 650 from seymours and he had the brakes completely go after 300 miles. They refused to cover them under warranty even though the calibers were obviously defective and seized. After a month and a half of waiting for them to also fix a defective winch we waited out front for 35 minutes to get the receipt to leave with the quad. They wanted to charge 1000 dollars to do the brakes when all the parts from another dealership only cost a total of 300 bucks. Will not be purchasing my new cannam through seymours. I like to feel appreciated by the business I spend 12 grand at. Not to mention that when we called there was a girl in the background that said is it that guy again what the hell does he want. Absolutely pitiful.

The staff has always been professional and helpful offering good choices and alternatives in both new equipment and accessories.

Very good place to get your motorcycle serviced and get parts

If you are a harley fan its great

Decent spot! Clean!

Fast. Efficient. Polite. Great place.

Great experience all around.

Bought a Suzuki King quad 500 in 2016. Sales was great to work with but the service dept didnt know how to put the plow attachment on. I was told its a new design. Jump ahead 3 years and i called service 3 times to get the atv in for plugs, oil, etc.. had to leave a message and they never returned my call. Took it to another place and had no problems. I guess service is too busy to keep up to keep up with sales .

Decent selection of moderately priced equipment for kids.

Best family run motorcycle business i have ever been to. Great product, helpful staff, reasonable prices, and super accommodating.

Stopped in for a small problem and they squeezed me in. Amazing customer service.

Great shop and showroom

First time snowmobile buyer. Today i took home a 2020 demo sled with 150 miles. I feel like i got a great deal, i am very happy. The entire transaction could not have been easier. Tom and his team, mostly family, spent a lot time with me going over the sled and snowmobiling in general. Tom also turned me on to great financing which i did not originally consider which helped to sweetened the deal. Great people! Its no wonder they have been around for generations its a great family business. I highly recommend them.

The whole staff is always very helpful from the biggest to the smallest item or detail. Very knowledgeable staff. I have done business here for years and will for years to come.

Seymours is a great place for all your extreme fun things. We went looking for a snowmobile helmet and found just what we were looking for! Love them for sea doo vests in the summer!

They have everything you need, but are extremely pricey.

Excellent sales and service. Owner goes out of his way to make sure you are completely satisfied.

Ive been going to Seymours since the 80s, great family owned business!

Always a great experience, everyone is positive, your treated like family. One of the oldest SUZUKI dealers in the NYS. They have kept me happy for over 36 years.

Seymours is where I get all my service work done.

Dan the parts guy is extremely helpful in all aspects, I will continue to service my bike and do business here.

You have a great store

Dont waste your time there

Gsxr all day

Nice folks. Good inventory and competitive prices

We were just browsing today, but Andrea and Tom were super helpful and very informative. We will definitely be back to make a purchase.

I liked going here because they have many sea doo jet skis that I liked looking at and their prices are not too high.

Paul in the parts department is incredibly knowledgeable and went above and beyond with customer service. Im a relatively new rider with an older Honda bike that needs a new battery. I called to see if they had a compatible battery and was told they unfortunately didnt stock those anymore. Paul, however, stayed on the phone and took the time to teach me everything I needed to know about what type of battery I needed, where to find it, how much it would cost, and even gave me info on what I needed to get my bike inspected. If youre looking for a place with kind and knowledgeable workers who wont rush you off the phone (even if youre not buying anything), call here.

Great place great people very informative and straight forward pricing no gimmicks no bull.

Buy there yes.get service deff not!

Excellent. Sales Department

Had exactly what I needed and friendly

Taken my bike there the last few years excellent service

Great place with excellent customer service.

Great people great deals and a beautiful environment

Had a manager lie about what his employee had found in my bike. Great employees, but untrustworthy management.

Great selection, knowledgeable sales staff, and convenient location. Tommy is excellent in sales. Otherwise, Customer service is lukewarm in sales, parts, and service. Service and parts are $$$.

Frienly service

The people at the parts counter were extremely helpful. Matt at the service desk however was not. I called for a price on getting something done and he only gave me the price for the part. Then surprise it was allmost double when I had to pay for it at the location. If i call and ask how much itll cost to get something done i expect to get the entire cost... Im also very skeptical about it because we asked a guy in the parking lot how much the same service was and he said what was quoted to us over the phone (he even showed us the reciept)and it was not the in store price we ended up having to pay. So it makes me feel like Matt just added some charges onto ours. Also took forever to get it and then to get checked out it was like he was ignoring us. Not very helpful but sadly one of the only places that deals with these machines :(

Bought a 2020 Suzuki King Quad 750. Tommy and Morgan were great to work with. Shop has great location and staff are knowledgeable and helpful. They gave me fair price on the machine. Definitely would recommend anyone interested in off road machines, go check this place out. They have been in business a long time and know what they are doing. Very happy with my King Quad!

Xrs 800 parts place

Best shop in the area!

Great selection, helpful staff, fair pricing.

Great service and prices

Morgan knows the ins and outs of each machine and if she doesnt she can find the answer. I live 2 hours away and want to buy from here.

Tom and Andrea are friendly and informative in regards to motorcycles and can ams

These guys helped me a ton with rain gear and parts for my around the world attempt on a drz 400. Super nice, capable men and great to do business with.

Good place, but low inventory

Very helpful people! Every time I come to this place always have some ask me if I need help!!! Thats very good from them. !!!

Great customer service

Great dealership! Friendly and knowledgeable

Staff is friendly and helpful when answering questions

Took careful time to figure out exactly what was wrong with my GSX-R 600 instead of just slapping parts on that at the time seemed to me malfunctioning. Was my 1st experience an Ill definitely be sure to bring it back in the future .

Great people, great service and competitive prices.

Just live this place, and the family that runs it.

Top notch customer service. I cannot say enough about how Tommy treated me and my friend. The woman in finance was awesome. People can have their brand loyalty, mine is Ski-Doo forever. Besides an awesome sled, an awesome dealer! Thank you Tommy and your whole staff for everything! E.C. Stumpf

Had the best price for the bike I wanted out of any other dealer I checked. Overall a smooth and hassle-free transaction. Tom was great and helped me tie down the bike for transport. Would definitely do business with again.

The parts and service guys are great. Thanks to Mark, Dan and Shawn I was able to fix my secondary clutch in time for a trip to Maine I was taking in three day. Thanks again guys.

Great people

Very helpful and knowledgeable staff

The sales people are always friendly and professional. There are times when they are very busy but they spend time with each customer without pressuring you. The parts group is always anxious to find exactly what your looking for with parts or accessories, I have bought a few machines here now and will go back again.

Service is a joke suggest u go up the road to procycles where they actually give u service

Good selection of motorcycle helmets.

Love this place

Called to asked how much to do a chain and sprocket. I dont have a stand. The guy Mark response with you have such an old bike. I was like ok!! And... I was like I bought all the parts, well if you bought all the parts why dont you do it yourself.... just thought that was pretty rude to say. I would prolly never bring anything to them to service.

Always good to me and do a great job. Even when i leave my bike there for 2 weeks lol

Mark and the service department were extremely helpful!! We were on vacation and needed a quick repair, Seymours Motorsports came through! We were back out on the lake in a day!!!

Excellent, courteous service

Staff was friendly and helpful, Got me out of there quick..good place to do business

Great selection of new and used motorcycles and snowmobiles.

Always great service and they stayed open on a blizzard of a night so I was able to get my parts for my sled !

Very nice people to do business with.

Best Ski-Doo dealer Ive ever done business with

Great service, good selection.

Had a Problem with insurance claim, they were helpful and gave me everything that I needed. Easy to deal with AAA+++!

Dont bring your stuff there to get serviced. I brought my quad there bc it wasnt getting spark and it took them a hour to just look at a couple wires that were cut that didnt go to anything that had to do with the spark. So they charged me 90 dollars for something i already knew. I asked them could it be the stator and they said the stator does make power for the spark ( witch if u know anything about engines u would know it does). So they told me to buy a 300 dollar wire harness that it didnt need. I got a new stator and put it in and it has spark now. Dont bring ur stuff there they dont know what they are doing at all!

The parts guys have always treated me very well and today they saved me not only money but time and a hell of headache

Great service

Stopped by to look at gloves. Left with two pairs and a Tourmaster jacket. Staff was friendly and helpful. Will do business with them again.

Nice toys

Great family owned store. Such great personalized service.

We visited Seymours today and received excellent service from Andrea. She answered all of our questions and walked us through the process to buy either a new or used bike. Big selection of vehicles, clean and friendly. We plan on buying from them in the near future.

Bought a jet ski over the summer great place to do business with.

Dont go there. They misdiagnosed my can am 800 xt. It would go hard in to gears. I took it to them to see what the exact problem is. It took the over 3 weeks to look at it stating that it was the shifter pivot. It would cost 275ish. I knew it was not the problem. I told the service advisor this. He said that it is definitely the problem. I asked him would that fix the problem to which he said yes. I was skeptical but told him ok. When I picked it up still shifting hard. I told him and then he stated that its internal. They made me pay for it even though they misdiagnosed and on the receipt it stated customer doesnt think it is the shifter pivot and arm. So their services department would not use them. It turned out i needed the shift drum and forks, now it shifts smooth without any issues. Parts I got from online. Not through them. Since i had it apart motor out, I wanted to replace water pump seal and oil seal, I told the parts guy at Seymours the locations of the seal behind water pump propeller, he said he knew what it was. Its be over 2 weeks still no seals. First they order wrong parts, 1st week. End of 2nd week still no parts. Now they have said UPS shipping is not delivering to them. I got so fed up with them, ordered it online, and it will be here by Tuesday, also cheaper. I have lost all faith in them. They dont know how to pick a phone to call. I had to call them every time. If you have any can am atv issues do not take it to them. Find someone else. You will save your self a lot of aggravation.

Aaaand there is the follow up phone call on my $3 spring. My Opinion...Great crew. Dealing with Seymours for many years, my experiences with them have always been positive. Bought my M50 there and used to get parts for my 79 850. Paul is Awesome and very helpful. Try being constructive with comments and quit bitching.

Service department is always willing to help

This place is top notch and knows how to put the customer first. I had a great experience everyone was very helpful. I purchased a new Canam 4 wheeler and a trailer. The parts counter crew were amazingly helpful and got me all the accessories I needed. On my way home I had an issue with my trailer and it was just about closing time I called and the service and sales crew stayed well after closing to get my issue resolved. I suggest everyone try Seymours before making a purchase any place else.

I am a first time snowmobiler. I walked in looking for 2, 2015 sleds. Morgan who is one of the sales reps was great I explained what I was looking for and she steered me in the right direction. I purchased a Renegade Adrenaline 600 and a Grand Touring SE 1200 4 Tech. Unfortunately there were no Grand Tourings available in NY. Morgan got busy in less then a week she found one for me. She also took care of all the financing for me. Andrea who works in apparel hooked me up with everything I needed from gloves to helmets being black Friday I received 30 % off all items saved about 600 bucks. When the sleds came in, Tom who also works in sales spent over an hour with me going over both sleds in depth. When I brought the sleds home I realized I had more questions about the machines, trailers ect..I called Tom many times he was always polite and thoroughly explained the answers to my questions. In conclusion I highly recommend Seymours Motorized Sports. A awesome family owned company that stands behind their products. Sea- Doos next, see you in the spring!

quality

Went to go by a motorcycle I was in the process of financing and they sold it to someone else no integrity just money hungry will never spend a dollar there go to phibbs motor sports great customer service

Well were to start everytime I walk in there sales guys always sitting there. Never say hello can i help you. But minutes later another group of people walk in and they get a hello can I help you. Would never buy a machine from them tryed many times to. Everytime felt they didnt want to help. Seems like they dont need anymore business to sell. will continue to buy parts there . Parts is awsome seem to have it instock. good pricing on parts. SALES seems to lack the quality of people skills just a simple hello works. bought many sleds,4 wheelers street bikes elsewhere with alot better service.

Ive always experienced great customer service at Seymours whether it was while browsing their accessories or asking a question about parts. Id recommend Seymours to others!