Advance Auto Parts in Colonie
1770 Central Ave Unit 9, Colonie, NY 12205, United States
About
Your local Advance Auto Parts at 1770 Central Ave in Colonie offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!
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Came in to buy oil and a K&N filter acouple weekends back for my civic Si and the salesman Steve was very helpful but pulled the typical salesman routine on me and recommended buying the (fram) oil filter so me trusting his word I bought one and the seals must of been shot because I had oil all over the ground because of it so I wanted a refund on the filter and the 5 quarts of oil I wasted because of that filter and Steve said I would of had to contact the manager in order to get a refund on the oil saying even though he recommended the filter it wasn’t his fault I still went and bought it (unprofessional) so I contacted the east glenville advanced and they gave me a full refund on the oil and the fram filter no questions asked I don’t know why this location gave me a problem
I came into the shop looking for a new screw for my key fob. The original one had become quite weathered and was stuck in the fob, yet failing to keep the back attached so I was constantly risking that falling off and losing the battery as well. Steve was immediately the biggest help I could’ve asked for! I had already been to 3 other shops looking for help with this, but Steve actually took the time to come up with a solution for me. Thanks to him my key is in much better shape, I simply couldn’t have asked for better and more caring help! Very quick minded and intelligent, I appreciate it deeply :)
This place seems to have no inventory and the staff seems to be spread too thin and overworked. The last two times I’ve ordered, I’ve been notified that the order is ready for pickup only to go there and find part or all of my order was cancelled.
I want to thank Frederick and the team at this Advance Auto Parts location for their friendliness, knowledge and good customer service last week! I visited them after a horrible experience trying to get my car inspected at a nearby car dealership, and they were helpful in helping me get what I needed done promptly and affordably. I will be back!
Frederick is always so kind & helpful and willing to go the extra mile. Nothing but great things to say- a great employee and great at what he does!
Mark was a tremendous help in the process of finding the car part that I needed. I received the parts I ordered online in less than 2 days, whereas other stores I called said they would have my part in about 1-2 weeks. Very fast service, excellent employees who go above and beyond; especially Mark. He explained everything he was doing and did so politely and enthusiastically. He is a great asset and I will definitely be purchasing from Advance Auto again in the near future.
I called this place and it says that this is UPS location store. I asked the employee to confirm if this is advanced auto parts. He hanged up on me . I called again to confirm. He hanged up again. What kind of employees do you even Have they can't simply answer? Yes. This is Advanced auto parts but they show their arrogance. They are so disrespectful shame on this place will never shop in my life again
The store manager never enters speed perks number when making a purchase - strange. He also denies you your warranty for the part that failed citing every excuse. The only logic coming from this behavior is that he warrantees parts out with his circle of scammers and partners in crime trying to avoid corporate red flags. He denies decades long customers something they were reliant on - honesty and good will customer service.
Great place to get your automotive parts. The employees are very helpful
Great service! Victor was extremely helpful with my dead battery and very friendly.
You didn t have what I needed but the older gentleman with a cowboy hat was very personable and good for your business . Good job !
Fred quickly brownlee item I needed. He also checked about others that I was curious about.
Very informative and helpful staff!
I stopped in to buy some Motorcraft transmission fluid I found listed online by Advanced Auto $9.99/qt. Grabbed what I needed off the shelf, brought it to the counter and it rang up $1 more per quart than advertised. I asked the cashier if they price matched themselves lol he replied our website price? nah. I said good you can keep it and walked out. Made my purchase directly across the street at Autozone as their $9.99/qt website price matched the in store price. If it didnt match Im sure they would have been happy to price match. What a clown show at Advance Auto.
The management team at the Colonie, NY location provided friendly customer service in assisting with a core charge return of a starter for a Silverado truck.
Honesty is best thanks for all your help you are the best
Everyone was very helpful but Allie especially went above and beyond to help me find what I needed and gave me instruction on how to properly handle the part that I purchased
Those guys are very helpful
Great service
Mark W. was so helpful with picking out a battery and installing it for me. 10/10 would recommend. Quick and friendly service.
I was standing to pay for my items while one salesman was on speaker phone and the other was eating a snack. Waited 5 minutes no one said anything to me so I walked out and will never go back. This was Colonie store in strip mall
Excellent service
Always helpful and even if they dont have the part in stock they let me know and they also let me know if they have an oem part that would be better
Sat in the car for almost an hour trying to get my core charge back. I didnt bring my cane or wheelchair because its a core charge, lousey customer service
Jeff took GREAT care of me.....his customer service was above and beyond Definitely made that the only Advance Auto Ill be shopping at.....appreciations
Very unprofessional staff
The gentleman there was very knowledgeable and helpful.
Good customer service
Good parts store, always good customer service
Manager (Devon) is extremely helpful. Currently they have an excellent crew! Very happy with this one.
Jay and aaron are very helpful every time I go in no matter how busy they are, those guys deserve more money lol
Had what i needed and very helpful
My wife said I need to get a job at advance auto because I am always in the store. Best prices.
Had a great time talking with Aaron talking about some tricks fixing a code Ive been fighting in my car for months P0420. He sold me a few metal pieces and a 02 sensor. IT WORKED! He saved me over a 1000 bucks. Gained a customer for life. You want knowledge and insight? Talk to AARON. He was super busy (apparently does commercial parts) and had time return a core I had sitting around forever and to walk me through the repairs I needed. Thank you so much see you soon!
Anyways helpful
Very helpful associates. Found what were looking for. Friendly
Good store and very helpful staff.
I like the perks that they send me to my email and for the most part people are very friendly and helpful although I did have a cancelled order somehow that I did not cancel but they gave me a $20 perk I just have to spend a certain amount to use it
Friendly staff, fair pricing. Go online and order parts for a 20 or 25% discount.
Great knowledgeable people.
Very unpleasant experience. I bought an item that I ended up having to return and the sales associate Josh was very rude to me. They have no customer service skills. Go to auto zone or Napa. Dont waste your time here.
They had the parts we needed
Ive got what I needed on almost all occasions. If you not satisfied, can go across the street to other shop.
The staff here are very nice and put my wiper blade on for me. I am very happy with my experience here and would return for any future needs.
They have grate deals
Enjoy shopping in Advanced Auto Parts and have a meal in Namu
Very helpful salesperson
I had a wonderful experience here today. The guys there were so patient and beyond helpful Thank you so much Devin and Aaron. Excellent customer service. Thank you so much fellas.
Very helpful staff. They always have what I need for my car.
I was there to get something for my trucks Birthday and some xmas christmas gift ideas For people on my list like Santa claus i see who Was good and bad i did find something for the people on my list there if i could i would give them 25 stars
Very helpful and friendly. They allow u to use tools to do repair or replace parts in parking lot. Sign online and purchase and pickup at store for big discounts.
Great service!
Salespeople are friendly and knowledgeable. As a woman, I sometimes feel overwhelmed at car parts stores, but every time I go here, I leave satisfied!
Great customer service!
Little pricey but overall ok
Most of my transactions whether I m buying or returning product has been flawless.
They have a wide variety of wiper blades and washer fluid free wiper installation is great especially this time of year
Go to AutoZone, unless they are out of stock, then try this.
Great prices. Great, knowledgeable staff.
Fast and courteous service!
Knowledge staff
