Martinez Auto Body Shop, INC in Coxsackie

They do great work. They are very caring and polite.

I needed to replace batteries in my key fob... was in and out in minutes. Thumbs up for another good job at Martinez!

Just had my car repaired here and I had an amazing experience. Picked up my car in better condition than when I bought it and they even cleaned my interior! Very happy with everything, thank you Martinez!!

Martinez Auto Body did an extremely great job on my truck 10 + stars.Extremely happy,looks like a new vehicle.

Always a pleasant visit

For body work, Martinez is 2nd to none!!! Definitely recommend

Martinez is THE best auto body shop in the county, heck I d say the state. Me, my family, and my husband s family have used Martinez for generations and they have consistently been there for us when we needed them.

Great work

Great work on our vehicle came out perfect

Absolutely amazing front bumper replacement. Flawless. And they also detailed my car - a total surprise and very welcome.

What a NIGHTMARE!! Last August I brought my F-150 in for minor voluntary work. It took three months to get my truck back. Covid issues I was told. Okay, sure, worth the wait I thought. Their reputation is outstanding. After getting my truck back I found several spots of over-spray and work not done that I was charged for. The owner told me to bring it in and he would make it right. Four months later (again) I get my truck back after calling four times and still isnt right. More work was done I did not authorize. It cost me $300.00 more for inferior work and infinite patience. Very disappointed. Very expensive. Would NOT recommend.

Customer service was exceptional! They made a stressful situation very easy and had my car fixed quick. Highly recommend!

Super nice people!

The Martinez Family are a 5 Star Business and do a Outstanding job I recommend them any time you need body work they get the job done, Owners, Office, Body workers and Clean up Staff , I Thank you so much!!!!

I had an excellent experience with Martinez Auto Body. The staff were professional informative and courtesy. I would highly recommend them to anyone that is looking for auto repair. Thanks upfront to Stephanie and Tricia for keeping me informed and their patience with my phone calls. Clearly I would return if ever in need! Katleen C. Maplecrest NY

Excellent job, even detailed interior. Highly recommend

Great job on my van!! Couldn t be happier with their service. Even cleaned the inside. Above and beyond expectations. Thank you!!

Know what they are doing good people

Fast, friendly, and reliable! Their work is quality and they make the process super easy!

Friendly,quick to get my car in and back to me! Prestine work! Thank you!!

The girls in the office are Great. My wrecked car was towed there. Mr Martinez was very nice.

Great group easy to work with

This place was great and took really good care of us. When they were done you couldnt tell where the damage was.

We took our car to Martinez to get a side mirror replaced. From start to finish the whole team was amazing! They even cleaned and washed our car and I haven t seen it look this clean since they day we drove it off the lot. Thanks so much!

Our Truck had to be fixed there everyone was so friendly and nice to us.

Chuck and his team are the best to deal with. When youre at the worst, a car accident, they are great to work with. They know exactly how to handle all the details, from contacting insurance Co to repairing the vehicle.

The companys highly professional and provides excellent customer service. They repaired my vehicle after a hit and run. I highly recommend them. I am pleased with the work performed.

Unfortunately, my car suffed tremendous hail damage. Upon a recommendation, I called Martinez to make an appointment. From the initial call to the moment I picked up the repaired vehicle, I encountered nothing but total professionalism. They were amazing with communication, they did such an amazing job on reparing the damage, AND they completely cleaned and detailed my car!!! I have never ever been so impressed with a company. The car looks like it did when it was brand new! Thank you to Martinez Auto Body. It is so refreshing knowing that there are still people/businesses that take such pride in their work. You have a customer for life, and I will be telling everyone about my experience.

Over the years I have used Martinez several time, always exceptionally pleased with the results. Most recently had some scratches and dentes on my 2018 Honda CR-V repaired. Got is back the other day looks like new. Could not be more pleased

My car looks better than it did when I bought it. I tell everyone I know to go to Martinez auto body! There is no better shop to bring your car to.

The Best people The Best Service.

Went over for estimate on damage due to accident. Ladies in the office were friendly and professional and the process was over and done in no time with them handling all the paperwork with my insurance company. Very impressive complex. They were recommended to me by my car dealership and while I was there saw the owner of another dealership who takes all his work there as well! They have an arrangement with Enterprise rental so you get the vehicle from their place without any hassle and return to them when work completed, Easley peasey!!! My car was returned to me cleaner than when I bought it!! Immaculate!! They even removed a spill from my fabric backseat! A One service from start to finish!!

Great service !!! And honest people I will recommend anyone who ask me for a body shop

It s was a pleasure using Martinez Auto Body the staff was very helpful and professional I will highly recommend Martinez auto body and thank you for a great job on both my cars .

This is the only body shop I will ever use and all my friends have switched to Martinez also! Chuck and Larry will always make sure you are beyond happy!!

I was very much impressed at the work that they did to my car! My car looks better than it did when I purchased it. Ill be back soon to get more work done. This is a great place, I am so thankful for all of their help. They made the process simple and stress free. They know exactly how to conduct business professionally.

I took my car to Martinez for deer damage after they were recommended by the Subaru dealership. Office staff was very pleasant. They werent able to get me in for several weeks but it was clear they were busy. The person who worked up the estimate did 2 quotes for me. Work was done in 2 days. There were 2 issues. One was that the hubcap wasnt replaced, that was remedied on the spot when it was pointed out. The second was that a dent that was to be smoothed out hadnt happened. I didnt realize until I got home. When I called they offered to either work me in the next day or refund the labor costs. I chose the latter and had a check for the full amount the following day. I was pleased with the work that was done, price was very reasonable, and pleased with the prompt responses to the 2 issues that arose.

Not enough stars to say how much i love these people...supper nice...very talented.. They go way beyond expectation...not to mention expert work. My 2020 escape was repaired with complete professionalism, factory correct i love this company and would refer anyone 10 stars.

Great communication. Girls in the office were polite and made this process easy. Car came out beautifully. No issues, would absolutely refer the body shop to everyone I know. Very satisfied

I love Martinez. Excellent work and great service.

The best experience I have ever had with an auto body shop. I had no idea what I was doing. I was intimidated and overwhelmed by the whole process. Larry was absolutely amazing. He handled everything for me and made it painless and easy. I recommend this place highly. My car looks brand new and like nothing ever happened. They also detailed my car inside and out. Amazing shop. I recommend going there and asking for Larry!

The best service and body work around. I have been using them for almost 20 years. Always left happy.

Great job, great service.

Amazing service, they went above and beyond anything we expected!!

Our car came out looking new again.

A deer hit the side of my car, they had it looking new again.

Good guys

I thought this place was worth giving a shot, due to all the raving reviews but you never really see people for who they are until they think that no ones watching them. Unprofessional, egotistical, and verbally abusive male staff. I Spoke to (or TRIED to speak to one of the tow truck drivers, but was instead spoken down to, disrespected, belittled, and hung up on multiple times). This male staff member displayed absolutely disturbing and concerning behavior traits. BARE MINIMUM IF ANY RESPECT AT ALL FOR WOMEN!!! HE WAS IRATE, HOSTILE and VERBALLY COMBATIVE FROM THE MOMENT HE CAME OVER THE PHONE TO THE MOMENT HE HUNG UP IN MY FACE and to be honest Im relieved that I only had the traumatizing experience of having to deal with his behavior over the phone and not in person, based on how he spoke to me there is no telling what he wouldve done in person. Unexplained aggression, disregard and overall disrespect is what type of service I received instead of the so called, quality service they claim to offer. Asked to speak to owner and was instead taunted, spoken to in a vile manner and once again hung up on by the same male staff member. Finally got owner over the phone and he was no different from his staff....RUDE, ARGUMENTATIVE, HOSTILE, AND UNPROFESSIONAL. I will forever fail to understand how the reviews are so positive and abundant for this place???? Only justification I can offer up on that note is that, well Coxsackie is a very small town. Fact is, this establishment (I use that term very loosely), houses a bunch of classless, snobbish attitude having females and dishonest, verbally abusive, hostile males. I SAY TAKE YOUR MONEY, SELF-RESPECT, AND BUSINESS ELSE WHERE ESPECIALLY IF YOURE A FEMALE. Martinez Auto Body aint nothing but a fraudulent establishment that only has the voice of a very small, non diverse group of people behind it, an establishment that likes to hire UNCIVILIZED male staff members who in order to feel masculine and worthy takes to INTIMIDATING, BELITTLING and DISRESPECTING WOMEN.

Beautiful job fixing my car!!

Always great service & a pleasure to deal with.

Brought my truck here fo repairs after a traffic accident. For starters they did a really top notch job repairing my truck. They were courteous and pleasant at every step. They got paperwork done quickly for all the insurance stuff. They even chased down my rental company when they were late. They had the repairs done on time (4 days, amazing in itself) and on budget. It wasn t until a few days later I realized they had even cleaned off some spray foam I had accidentally sprayed on my drivers side. It probably wasn t a big deal for them, but it was to me. I run a business out of my truck and keeping up appearances is important. These guys really went above and beyond, and that s rare these days. Insurance would have let me take my truck anywhere, I m really glad I took it to Martinez.

Extremely helpful, professional and generous. Will get a recommendation from me for years to come.

Fast friendly Professional Service and courteous staff greeting you at the front door.

This shop is owned by our County Legislative Chair, Charlie Martinez. His son Chuck is who youll meet, their family is absolutely LOVED here. They are busy, but its because they do great work at a fair price. They also do towing at reasonable rates.

Absolutely amazing body shop, highly recommend!

The best body shop around hands down!

Always do great work!!

Body work on my vehicle was done quickly and looks great! Cant say enough about the friendly, courteous and professional manner in which I was treated.

First time I used Martinez autobody. Could not believe that the repair only took 2 days to complete. Excellent craftsmanship coupled with very courteous office staff made the experience a delight. When. I picked up the car it was like it was just detailed. This is a go to place!

If you want excellent body work done this is where you should go. I have used them twice for body work and they do great work. Thanks Chuck

If you want your car to look like new again after a collision this is the place you should take your car. Just had my vehicle repaired and the quality of the work done is more than top notch the area of impact is back to like new condition and in less time than intially expected. I am very happy with the service and would recommend this shop to anyone.

Excellent place to get your car fixed

Do alright work look very professional

Vehicle was done when they said it would be done cost what it said they were cost-friendly people.

These guys are great! Nice, honest, and so helpful. Quality work too. They repaired the whole front of my car after an accident and it looks as new. And they did it fast too. Cannot recommend them enough! Thank you Martinez youve got my lifetime business!

Yes love the service

Great work! My caravan looks like new. They were able to also work through an issue with the motor. When we arrived to pick it up it was detailed and vacumed. I would highly recommend this business.

Best body shop around by far! Charlie and Chuck will get whatever you need done in a jiffy!

My silver Dodge Challenger had damage to the front bumper and the passenger door had been painted prior to me purchasing it and looked horrible , they did a fantastic job fixing and matching the silver paint, Looks great, thanks so much! Highly recommend