14A Crugers Station Rd, Croton-On-Hudson, NY 10520, United States
We also transport vehicles within the tri-state area. We’re insured, bonded and licensed so you can be reassured that your vehicle will be well protected. We also remove junk cars free of charge. No title, no problem! Just need a valid I.D.
I recently had the unfortunate experience of my car breaking down and called Prompt for help. The service I received was outstanding and far exceeded my expectations. TIME: After making the call and true to their name, their team arrived much quicker than I thought, and sticking with their accurate ETA. SERVICE: The tow truck driver was professional and courteous even after I cancelled and called again to ask him to come. He handled my car with care and securely loaded and transported without any issues. PRICING: Before the tow, I was given a clear breakdown of the costs, which was the most affordable of all the places I called. There were no hidden fees or surprises when it came time to pay. OVERALL: This was by far the most stress-free experience I've had with a towing company. The combination of quick response, professional service, and transparent pricing has made me a loyal customer. I would highly recommend. They also have mechanical services which I'll be sure to try out in the future.
I received excellent service and professionalism from this company. My recently bought car didn’t start and needed to go back to the dealer. I gave them the address and they came and got my car and informed me that it needs to me put on a trailer because of the distance of the dealership. Thank You Prompt Transport & Towing for making the process easy.
Good costumer service, James was great, very helpful and quick to get to the location and town my car from now on whenever I need a tow I’ll be using him.👍👍
They changed my flat tire , only took about 30 minutes. Didn’t have to wait long. Great towing service. Definitely recommend.
I had called 2 other tow truck companies before I called Jamie. They both could care less that my work truck was stranded and it was only 4 in the afternoon. I called Jamie and he instantly told me 1 hour he’d be there. He showed up in 30 mins. Super friendly and overall a good guy. Towed my work truck at a good price and didn’t mind the ride back with him at all. I highly recommend. And in case of emergencies I will be using him again. 5 stars. And thanks for coming through in the clutch
Had trouble getting stripped lugnuts off with a flat tire, called up, and they were there right away. Went above and beyond, helped me get the old tire off, I jacked it up, he took the tire off and put my spare on for me, tightened it up and even got his air machine out to make sure I had enough air. After it was all over, he charged me very reasonably. I couldn't thank him enough. Experience was an absolute pleasure. Would absolutely reccomend this company to anyone. Im not from this area, so hopefully this review gets the word out for anyone looking for help. Thanks so much!
I was stranded and needed emergency towing. I called several towing companies in my area and they didn’t pick up the phone or just simply refused to tow my car to the location that I needed. I called prompt transport & towing. I was very delighted that the owners picked up and offered to help me when other vendors didn’t. He was very professional, courteous and outgoing. He gave me solutions to my problems and offered to get my car to the destination that I needed. Thanks so much for being their for me when I needed to be rescued at 11pm. I will definitely recommend your service to all my friends and family !!!!!!!! Thank you Dj Wes
There could not have been a better name chosen for this business. After calling a couple places and getting super high quotes or long wait times, Jaime was able to get to me in 30 minutes! Along with it being affordable, Jaime was super nice and helpful through the entire process. If you need a tow I highly recommend Prompt Transport & Towing!!
Reliable, helpful and patient!!! Definitely recommended
Would definitely recommend. They got there quickly which is always a concern when you re stuck on the side of the road. Very professional.
True professional. Attends to your needs in a timely fashion. Highly recommend
Fast, reliable, affordable and friendly! Literally the best! I m going to recommend Everyone I know!
Excellent service, great guys. If you need a tow call them.I would give then 10 stars!
Fast efficient nice people great job
Above and beyond Thank you Jamie
Excellent
Wonderful service! I would recommend this in a heartbeat...
It has been a rough week for me with my car and I broke down THREE different times in the span of a week..I called Prompt and they got to my exact location in less than half an hour..highly recommended
Stuck on 9 at 2:30am on way home from a double shift. The guy came quick and dropped my vehicle at my mechanic s lot. Lifesaver. Thank you. Highly recommend for anybody who needs towing service. Thanks
I tried for hours to get AAA to tow my motorcycle, but they were unable to get someone to who was able to assist. I called Prompt Towing and they came with in 30 mins. I only wish I had called them earlier. Both men were friendly and new how to secure the bike to the bed. I would definitely use them again
Service was great quick and not overpriced will recommend this business
Jamie and Tommy are very humble and down to earth to people, I am so happy I came across your business, I appreciate you Tommy doing a big job moving huge Shed for me, job not anyone would want to handle. Price is great , service is top notch.. Thanks again and God bless.
Got my poor car on the truck with professionalism and courtesy. Would (hopefully not) use again