Sisson's Body Works in Delevan

2592 California Hill Rd, Delevan, NY 14042, United States

★★★★★
(145 reviews)
Specialties: Auto body shop

About

Sisson’s Body Works has been recognized as Western New York’s premier collision repair facility for more than 30 years. We are a family owned and operated business with a commitment to quality service that has earned us consistent high marks in both customer and insurance company satisfaction. We are dedication to service, quality, and professionalism and are among only 15 percent of collision repair businesses to achieve I-Car® Gold Class status. If you’ve been in an accident or need your vehicle repaired, please give us a call today at Call 716-496-5456 . We work directly with most major insurance companies so let us make your collision repair experience a pleasant one!

Website
sissonsbodyworks.com
Address
2592 California Hill Rd, Delevan, NY 14042, United States
Plus Code
FHR3+3F Delevan, New York, USA
Time Zone
America/New_York

Business Hours

Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–4 pm
Saturday
Closed

Services

Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Assistive hearing loop
Amenities
Mechanic Toilet
Planning
Appointments recommended
Payments
Credit cards Debit cards Credit cards

Reviews

4.9
★★★★★
145 reviews

Most Mentioned

estimate (7) rental (7) job (6) deer (6) questions (6) insurance (5) brand (5) attention (2) know (2) smile (2)
5 stars
136
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★★★★★
February 11, 2024

Did an excellent job fixing our Jeep Wrangler. Have always used Sissons, and will continue to do so. Great customer service, and meticulous work!

★★★★★
February 5, 2024

Amazing customer care, first time dealing with an insurance claim. Guy and his team at Sissons walked me through the process step by step and answered any questions I had. They worked with me to get my plow truck back up and going for the incoming snow even with parts being back order and not available. Highly recommend them for any of your auto body needs! Thanks again

★★★★★
November 4, 2023

Thank you Sisson's Body Works for making my truck look showroom new again! Sisson's knows how to treat their customers from the minute you walk in the door to the time you pick your vehicle up. Beautiful workmanship done in a timely fashion. Everyone always has a smile on their face and so willing to help in any way they can. I absolutely recommend Sisson's Body Works and will now go nowhere else. So nice to see old friends. Thank you, Guy, Ellen, and crew!!!

★★★★★
August 2, 2023

Best collision shop in WNY as far as I am concerned. And hit enough deer to know it. They have taken care of all my vehicles for the past 18yrs. Will not go anywhere else! They are like family. Know it is not a great thing to be that close to your collision shop, but they are all, everyone that works there are like family. You need your car repaired, do yourself a favor, have it towed to Sisson's collision, YOU WILL NOT BE DISAPPOINTED OR I WILL PAY YOU $100.

★★★★★
October 10, 2022

Great Staff, Eric gave full explanation on what they were going to do. The rent car was ready. They did the job with outstanding workmanship. it was even done sooner than what they quoted. Absolutely recommend this shop for any of your needs. Top Quality. Great staff, very personable.

★★★★★
September 8, 2022

Sisson's is a very professionally run business. They function like clockwork -- always knowing who you are, what your vehicle situation is and how to deal with insurance companies. And, they do it with a smile and kind attitude. Their body work is top notch -- any work I've had done there has been delivered clean and with impeccable workmanship. Highly recommended Sisson's!

★★★★★
May 5, 2022

We have been using Sisson's for longer than I can remember. They have always been professional in every aspect. They have earned our trust from the onset. Every experience has been memorable, second to none in quality, with a streamlined process that reflects not only their years of experience, but their attention to detail which makes it almost effortless on the customers part. They have it dialed right in from start to finish, to the final product, which is what you see. Their concern for you as a customer, to the care they take of your vehicle has been unmatched and is quite obvious weather it's a phone call, or you walk through their doors and speak with them personally. Sisson's Body Works have always done an unsurpassed quality job on everything we have sent them. As I see it, they are truly a great example of professionalism. Thank you Guy, Ellen, Nicole and Eric

★★★★★
May 1, 2022

I needed to have collision work done on the entire right side of my car after an incident with my garage door, and the car looks spectacular, just like new! The work started when promised, I think a little under estimate and it was done earlier than promised! When I picked it up, it was like it was the day we bought it at the dealer. The staff was wonderful and they took care of everything with the insurance company as well. I will absolutely use Sisson's Body Works in the future if I ever need work done again!

★★★
October 19, 2024

I never give 5s,i think everything seemed good

★★★★★
Verified Reviewer
September 19, 2024

Fixed and Detailed my car Wonderful place

★★★★★
May 19, 2024

Everyone is super friendly and nice. Service is always fast.

★★★★★
March 19, 2024

I would like to THANK Sissons Body Works for listening, caring and helping me with my emergency automotive body repair needs- on my Grandsons car. The CAR looks beautiful, once again -- thanks to you! Would also, like to add that YOU, Guy, have an amazing, outstanding gift for compassionate problem solving and customer service. Relief from automotive body repair worries is spelled: SISSON.

★★★★★
Verified Reviewer
March 19, 2024

I deliver here for Sherwin Williams. The shop is amazing. Staff and workers are extremely friendly. I hear customers sometimes picking up their car and they have nothing but praise.

★★★★★
March 19, 2024

Sisson s has always taken great of our vehicles. Always on time delivering. Very kind and considerate front office with a very capable shop !!

★★★★★
Verified Reviewer
March 19, 2024

Very friendly people. They know how to make you feel better.

★★★★★
March 19, 2024

Great experience, disappointing outcome but the people there are Great! The disappointing outcome was that my car had to be totaled.

★★★★★
March 19, 2023

Great work fast and friendly

★★★★★
March 19, 2023

Everything from the estimate to the actual repair could not have gone smoother. I made one call call to the insurance company after getting an estimate and they handled the rest. The repair job was perfect, just like a previous job I had them do. We re fortunate to have a body shop of their caliber in a rural area.

★★★★★
March 19, 2023

These guys are professional, courteous, and do quality work. Thank you for the major repair. Looks better than new. PS: I think they cleaned the inside of my car too!

★★★★★
March 19, 2023

Very friendly People great atmosphere good work and done pretty fast. Ive had my truck there twice and I never had a problem. Good people.

★★★★★
March 19, 2023

I have used Sisson s several times now and it is one of the easiest & smoothest business to do business with that s on top of great customer service and perfection when it comes to the body work.

★★★★★
Verified Reviewer
March 19, 2023

Great service great work amazing customer service

★★★★★
Verified Reviewer
March 19, 2023

Great place for quality work.

★★★★★
March 19, 2023

Excellent experience from the first visit right through to the pick up of my vehicle.

★★★★★
Verified Reviewer
March 19, 2023

Great place. They do amazing work when repairing our car. Always very amazing work as quickly as possible.

★★★★★
March 19, 2023

My car was damaged by a deer and I took it to Sissons for estimates. The process was very thorough and they explained everything to me. Rental car was really easy to do. When I picked my car up I had questions because the price was higher. Eric explained everything they did and showed pictures of the internal damage that couldnt be seen from the original quote. Thanks to Eric and the girls in the office for your outstanding customer service.

★★★★★
March 19, 2023

My Telluride looks as good as new. Thanks! Services

★★★★★
March 19, 2023

The best auto body repair shop in our area

★★★★★
March 19, 2023

Excellent work by Guy and his crew as always. They made a bad situation easy.

★★★★★
March 19, 2023

Sissons did amazing work on my Cadillac. They worked with me on everything. I had to go back few times with couple issues but they took care of me and my Cadillac. I would have all my work done there. Thank you so much.

★★★★★
Verified Reviewer
March 19, 2023

Sisson is top notch. From walking in the door to picking up the car. Sisson communicates, handles all the rental right there on site, and no need to go back again after you pick the vehicle up. Highly recommend them.

★★★★★
March 19, 2023

Having been involved in an accident I chose Sissons to take my vehicle to. They described what will need to be done and an estimate on how long the work will take. The day I picked up my vehicle i was amazed at how good the car looked. Very pleased.

★★★★★
March 19, 2023

My vehicle was being assessed (fix or total). They set me up with a rental. Nice vehicle. There employees were kind . No BS.

★★★★★
March 19, 2023

Thank You for your attention to detail and GREAT work

★★★★★
March 19, 2023

Excellent care, information, and what procedures to expect moving through an accident claim. Highly recommend.

★★★★★
March 19, 2023

Ontime and great work.. have used them twice in 1 month. Eric is the best!!

★★★★★
March 19, 2022

Amazing!!

★★★★★
March 19, 2022

Timely repairs and perfect color match very happy with the results

★★★★★
March 19, 2022

Great people!! Will do anything to make sure your treated right. And stand by there word!!

★★★★★
Verified Reviewer
March 19, 2022

Great service and friendly staff!

★★★★★
Verified Reviewer
March 19, 2022

My car now looks brand new. Vary professional and helpful staff. Hopefully I wont need this service again, but if I do Im definitely going back.

★★★★★
March 19, 2022

Most reliable body shop in area. Repaired 2013 Subaru outback to perfection, plus you can receive rental at location. Knowledgeable employees from office to shop. G&m

★★★★★
March 19, 2022

Great costumer service and work was done on time and vehicle was cleaned with care and no paint over spray left behind diffently be back there if I need to have any more body work on my vehicles

★★★★★
Verified Reviewer
March 19, 2022

Sissons Body Works is very good. On time. Excellent work. Very reasonable pricing. Courteous and polite. They are the best and I highly recommend them.

★★★★★
March 19, 2022

Did an excellent job on my focus! I recommend them to anyone needing car body repairs!

★★★★★
March 19, 2022

Fantastic service! Keep us informed of process and repair schedule. Quality of work was excellent! Positive

★★★★★
Verified Reviewer
March 19, 2022

First class in professionalism and quality of work performed. Every detail taken care of from first arrival to accepting the finished vehicle.

Verified Reviewer
March 19, 2022

Only go there if you have a lamborghini cause thats the only way you can afford it

★★★★★
March 19, 2022

Sissons was recommended to me by my insurance company when my car needed work, the staff is all very pleasant and respectful and really did a good job fixing up my car! Couldnt be more pleased, would definitely use them again in the future.

★★★★★
March 19, 2022

Guy and the whole team at Sissons are amazing! I go there every time I need work done. I was very pleased when they were able to hear as a customer backed into my car. Guy called and had to explain that my car was in another accident. We still laugh about it till this day. They will go above and beyond to help you ! We joke about the fact I have frequent flyer miles bc I am a deer magnet. I can not say enough great things. They do quality work. I have gone back to them with questions or asked if they could fix the headlight setting. They were ALWAYS more than happy to help.

★★★★★
Verified Reviewer
March 19, 2022

Great people. Were totally satisfied with their work. They know what they are doing and do it in a timely manner. P.M.K. East Aurora

★★★★★
March 19, 2022

100% recommended!! Returned my car to me looking brand new again, and they even shampooed my carpets, so it smelled new!! Also they finished the job early! Cant express how impressed I am with their service:)

★★★★★
March 19, 2022

Very professional at the desk and in the shop I could not of ask for better service. They go out of their way to help you; I would recommend Sissons Body Works to anyone .

★★★★★
March 19, 2021

First rate enjoyed working with them always help Helpful very professional Positive

★★★★★
March 19, 2021

Great service as always!

★★★★★
Verified Reviewer
March 19, 2021

Wow! This place was so great! They took only two days to fix the front end of my car. Made look like new. and They also cleaned my car floors and dash. I had sand on my mats, but was so surprised to find out they cleaned it up! Made it smell and feel brand new! I will always use them now. Thank you Guys!

★★★★★
March 19, 2021

I would give Sissons more than five stars if I could. Their work is excellent and the staff to a person is congenial, well-informed, and extremely helpful.

★★★★★
March 19, 2021

Sissons was great! They took care of everything and made the process so easy, smooth, and hassle free from start to finish. Everyone was polite and friendly.

★★★★★
March 19, 2021

First off this is hands down the best place to get your vehicle work done. My first time collision work done by the best in Western NY. Rental was ready and upgraded too, Just lucky on that one!!! Thanks again also for the great customer service.

★★★★★
March 19, 2021

Nordstrom-level service. Absolutely every detail is attended to, communication on status of the repair is timely and consistent and all insurance company swerve balls are line drived back at them. The accident was an awful experience but at least my collision repair experience at Sissons was fabulous!

★★★★★
Verified Reviewer
March 19, 2021

As always, everything was great! The rental car was right there waiting for us. There were no hold ups with any part of the process. You guys are awesome!

★★★★★
March 19, 2021

Beautiful place, friendly staff that works quickly and efficiently!

★★★★★
Verified Reviewer
March 19, 2021

100 percent satisfied with the service and work they have done this is my 4th time using them Im so happy to have them as my repair shop.

★★★★★
Verified Reviewer
March 19, 2021

No dought the best run BUSSINESS around tru professionals n service u will not get anywhere else period...

★★★★★
March 19, 2021

Always extraordinary craftsmanship. Friendly courteus service. Never a problem. Have had work done there for over 5 decades. My opinion the best choice for service in the area.

★★★★★
March 19, 2021

I hit a deer a few weeks ago, they were able to get my car in quickly, their office staff helped me figure out everything with my insurance and I was able to get a rental right from them. I didnt have coverage under my insurance, but they charged me at a discounted rate like what they would get from an insurance company. They kept me updated the entire time about the status of my car.

★★★★★
March 19, 2021

Super friendly and professional. My car had been rear-ended and Sissons did the repairs. The car looks like it did when it was brand new two years ago! The quality of the work, which was A LOT, is perfect! I highly recommend Sissons Body Works and if needed, will most definitely go to them in the future!

★★★★★
March 19, 2021

Very professional and kind people, they worked with my insurance to quickly fix my vehicle.

★★★★★
March 19, 2021

They were easy to deal with they did everything right down to insurance paper work did a good job my car looks as good as new.

★★★★★
Verified Reviewer
March 19, 2021

Super friendly staff, went above and beyond, and made my vehicle look fantastic again!

★★★★★
March 19, 2021

From the moment I walked into the office to the time my car was repaired I was very impressed with the friendliness, courtesy and knowledge of everyone. First: The gentleman that gave me my estimate was thorough and quick. It took him only 20 minutes and he came back with everything printed out on a work sheet. Second: The ladies in the office were also very knowledgable, very friendly, answered all my questions promptly and If I may say, seeing as how Im old, they were all very beautiful. :-) Third: The estimated time of repair was 3 days, job was done in exactly 3 days. The repair was superb plus the whole car was washed inside and out plus sanitized. Awesome job! Fourth: They arranged for me to have a rental car that was provided for me on their site, extremely convenient. Fifth: To all my friends and acquaintances I will give Sissons Body Works the hightest recomendations. Thank You, Paul Gath Click a review site below:

★★★★★
March 19, 2021

Would refer Sissons body works to anybody that needs auto body and paint work done service is great !!!

★★★★★
March 19, 2021

Everyone was very professional and pleasant. The work was done as promised. The work they performed on the vehicle is spectacular.

★★★★★
Verified Reviewer
March 19, 2021

Good service. They communicated well regarding timing. Quality of the repair was very satisfactory.

★★★★★
March 19, 2021

Proffessiona, friendly, very helpful and do a great work ! Highly recommend

★★★★★
Verified Reviewer
March 19, 2020

Top notch place, professional and clean.

★★★★★
Verified Reviewer
March 19, 2020

They do a really good job and guy and his crew are so friendly and I only take my cars there

★★★★★
March 19, 2020

Professional and courteous!

★★★★★
Verified Reviewer
March 19, 2020

They do awesome work.

★★★★
March 19, 2020

Great service. Customer is king

★★★★★
Verified Reviewer
March 19, 2020

Unfortunately, these good people were not able to help me with my problem with my Volvo but the visit with the owners was delightful. The building is gorgeous, the reception area befits an upscale establishment and the view from the property is worth the drive up the hill.

★★★★★
March 19, 2020

Extremely reliable service, informative, expedient, and has made this process very simple...very pleasant and thorough establishment!

★★★★★
March 19, 2020

Sissons did a wonderful job returning my 2019 Equinox to its original glory after an unfortunate deer hit. Everyone was very considerate and friendly and took the time to answer all my questions and keep me in the loop during my repair. I have used them numerous times for different vehicle repairs over the years and every one has been a smooth transaction and beautiful work. Thanks!

★★★★★
March 19, 2020

Sissons does impeccable work and goes above and beyond with their customer service.

★★★★★
March 19, 2020

My experience was great. Everything was easy and straight forward. All of the employees were very helpful and kind.

March 19, 2020

When I picked up my vehicle engine light was on they refused to take responsibility. My mechanic later found there were electrical connections not made. Paint began chipping one month after work. Customer service was more condescending than helpful. Will not be doing business there again.

★★★★★
March 19, 2020

Professional and cater to YOUR needs, as always 5-stars.

★★★★★
Verified Reviewer
March 19, 2019

Excellent Auto Repair. Very honest estimating

★★★★★
March 19, 2019

After a recent rear end collision repair, a missed trailer hitch wire that was not working was fixed. Quickly fixed, no charge...

★★★★★
Verified Reviewer
March 19, 2019

A great example of how hard work and just doing the right thing the RIGHT WAY! pays off. These people have a wonderful facility for customers and staff that make you feel right at home when you may be going through a trying time. They go the extra mile to do the job and repair your vehilcle the right way. Things you may not see on the shiny painted surface. The materialsused and the way they do it combine to make your ride not only look great but SAFE too.

★★★★★
Verified Reviewer
March 19, 2019

Great customer service and always quality work!! They always make sure you are satisfied with the work on your vehicle and are always willing to answer any questions you may have!!

★★★★★
Verified Reviewer
March 19, 2019

Awesome service all around!!

★★★★★
Verified Reviewer
March 19, 2019

Great work and fast fixes

★★★★★
Verified Reviewer
March 19, 2018

Top notch service guy & cj are great,also so is the employees

★★
Verified Reviewer
March 19, 2018

Got my car repaired through State farm with them and everything seemed fine. Month later I hit one little bump and the wheel and bumper they replaced falls out and dragged under the car. They refuse to uphold their lifetime garuntee on repairs and pretty much called my mother in law a liar. Not happy.

★★★★
Verified Reviewer
March 19, 2018

They are top notch. The work is good. But pay attention to details as they do seem to miss a few things.

★★★★★
Verified Reviewer
March 19, 2018

First time dealing with the sissons gang. Had heard from family they are great, Great doesnt do them justice They far exceeded my expectations Made me lifelong customer and advocate to them. Sam Hahn Feb 2018

★★★★★
Verified Reviewer
March 19, 2018

Hit a deer in my Jeep. They did estimate and made repairs. Was better than new!!

★★★★★
March 19, 2018

They have taken good care of me and my vehicle. From front to back the owners have put together a great team. Would highly recommend them to anyone who needs body work done.

★★★★★
March 19, 2017

Unfortunately this is not my first time using Sissons but there quality of service shows alot of pride in what they do.

★★★★★
March 19, 2017

Great experience. They did an awesome job on my car. Looked brand new! Thank you so much

★★★★★
March 19, 2015

I had a great experience at Sissons. They carefully walked me through the different repairs that were required and my car looks fantastic after being fixed. Its a beautiful business and from my experience, that tends to mean theyre doing something right. Highly recommended.