4 E Doughty St, Dunkirk, NY 14048, United States
Ellman's Garage Inc. is a Registered New York State Motor Vehicle Repair Shop and is a family owned and operated business starting back in 1957 by the late Mr. Vincent (Tootsie) Ellman. After the recent retirement of Mr. James (Sparky) Ellman, the Garage is now owned and operated by Todd, Jimmy, and the late Chad Ellman.
They literally forgot my tow confirmed by roadside assistance via ins co. Almost two hours later my vehicle and I arrived and front desk was a angry with me for some reason. We all have bad days. I believe mine was worse than being at a desk. When did customers who enable a business to exist become an enemy and annoyance? As a disabled veteran, it wasn't a good experience.
They were quick to be on site in order to be to tow my sons truck after being in an unfortunate accident and released the vehicle to the insurance company in a quick manner. Thank you
Thanks for being open on Saturdays! (8am-12pm). It's a big deal when you're on a schedule that doesn't align with weekday hours (like most places!). I also appreciated the prompt service and friendly atmosphere. Excellent experience.
Love this garage. Absolutely would recommend to come here. They are friendly and super knowledgeable. Always speedy as well
Excellent mechanic's garage. I bring my truck here for oil changes, tire rotations, NYS inspection, and every level of repair work. The desk ladies, owners, and staff are all extremely nice and helpful. They are very reasonably priced, and I've never once felt I was being gouged (as I have at other mechanics.) You can definitely trust this shop!
I took my Honda accord in for an inspection when the check engine light is on. They took off a piece of the catalytic converter and put a flex pipe on. The engine light is still on and did not pass an inspection. They were rude and unhelpful through the entire process. Messed up my car so original parts cannot be put back on and did not explain anything. Would not recommend to anyone
They seem to be super busy these days and doesn't seem to have much time for walk-ins anymore. Now, it has to be on specific days and specific times. Still nice people for the most part. Although the receptionist had a rude tone to her and even questioned if I was sure I bought the right part. Not as in "we want to save you money" kind of way. It was in that, "you better not waste our time" kind of tone. It was very off-putting. Needless to say, I didn't have them do the work because the days and times they told me I need to come in, didn't work with my schedule. Very disappointing with how they're handling things as of late. Especially knowing how they used to be. Which was great.
We got a tire loose and rolled to the ramp in the highway one hour before Erie in Dec 23 2022. It was a severe storm hit buffalo and all regions along the Lake Erie. The weather was really terrible. We were so lucky having G.B towing and Ellman’S garage helping us fix everything. These guys are experts and being so efficient! Thanks so much. God bless you!
Quick service, honest pricing. Got me fixed up and back on the road in no time.
I took my vehicle there for an expensive repair and not only does my car stop working AGAIN for the same issue they supposedly repaired but they want me to take care of having the vehicle towed there. Literally the last time they will ever touch my vehicles. Their service has declined immensely over the past few years and their front counter staff needs a course in customer service or maybe they can use the money they make off of bad repairs and buy her a new personality!
Ease of yearly state inspection! Thank you so much for an 8 am early appoinent! I appreciate all of you!
Fast and great service
Reasonable, friendly, fast service. THANK YOU!
The tow truck drive I just had was very miserable. If you dont like your job quit!
Excellent service, towed my car and repaired with new gear shift cable, reasonably priced too! I would highly recommend this garage!
Didnt have to make appointment and was in and out with not that long of wait , I got oil change, tiers rotation, and front brake pads was done in just over a hour wait !
Someone just had work done at your shop and now their car is on fire in walmart parking lot that tells me enough
This is a great place. Friendly and very efficient and fast. Love them
Fast, no nonsense, didnt insist on fixing/replacing things that didnt need fixed.
Great service, nice gentlemen and good price. Helped us out with a flat tire!
Fast and friendly
Best Garage in town. Highly recommend
The place is awesome!!! Friendly and very well experienced crew! We are from Georgia and our car overheated. We are so thankful we found this place! We made it the rest of our trip no problems!!
Courteous, timely and work done well
Very pleasant personal and professional service. Recommend any that wants hard to find good work done to try Ellmans
I love this shop. I always have a great experience.
Great people, friendly service! The always go above and beyond for repairs and general maintenance! Our go to for our vehicles!
Fast efficient service!! Would definitely recommend!!
Great garage Todd and Jim great people
Pretty good
Love them! Responsive, reasonable, cant say enough. So happy to have learned about them.
The co engine light on for inspection they charged me 80 to change oil told me to drive 50 miles and return 4 days later and then they say they dont have men or time to fix take to basil wasted a whole week messing with them bad business un professional looking for easy buck
Failed my inspection for a pretty silly reason but didn t give me a failed inspection sticker so there s that. Good guy it seems like
Stopped in on a Saturday morning for the first time without an appointment for a vehicle inspection. I was greeted very favorably, and had an excellent experience. I was advised to make an appointment next year, which I will certainly be doing. Very convenient and professional.
Great place great people and great prices..
I do NOT recommend using Ellmans garage in Dunkirk. My stolen vehicle ended up in their lot. They proceeded to do repairs without my authorization. They contacted me after the repairs were done. They acknowledged all of this and still expected me to pay. When I resisted, four of the employees essentially bullied me until I paid. This in my opinion is no way to run a business.
Great people will work with you
Always honest & knowledgeable!
I usually do all the work on my truck myself I replaced the sensor I went out to the res which is 60 Mile round trip I went into the store came out my truck would not crank I tried everything I could but could not get it to even attempt to crank over I called around for a tow truck I did try to call this garage see if I could get a tow but I couldnt find a number for their towing company so I called the garage and left a message I did find a tow truck to bring my truck back to this garage and in the morning they called me let me know that it was my starter which I had figured it was I usually do all the work on my truck myself but my truck was already at their yard and they gave me a reasonable price to put a new one in so I said go ahead and do it and they had my truck done within 30 minutes of me talking to them on the phone they were really nice definitely would bring my truck back there without a doubt
Anytime Ive been here, theyre truly OUTSTANDING!!!
The best. They feel like family. They always help us out. Very reliable.
This is a shop that I would HIGHLY recommend. They are very trustworthy & will NOT take advantage of you.
Fantastic people, and quality and efficient service!
Had our vehicle inspected. They were quick and friendly.
I pulled into the garage off the 90 with a failed wheel bearing on my home from Canada to Ohio, usually you are at the mercy of the garage ...and I have been taking advantage of because of being from out of town . They treated me great I paid no more than I would have from my long time mechanic and friend ,I really needed to eat ...Tony took me to the waterfront dropped me off and picked me up in my truck that was fixed good as new in less than 2 hours from the time I pulled...no better service anywhere .. If you have trouble in the area go see these guys at the garage ...I cant say enough....thank you so much Jeff S .wooster ohio
Efficient!
The only mechanics I will trust with my vehicles fast friendly reliable and most importantly trustworthy
The best around. If you leave your car over night there is a good chance they have it done by 9am. They don t mess around, they get the job done, no funny business. The only place I trust taking my vehicles too.
Quick and easy!
Horrible business ran by idiots, if they put a car on their lot to store it, when you come grab it itll never be recognizable
Amazing staff and service!
Had low tire pressure one morning. Stopped at 3 different gas stations and the air machine wouldn t put air in. All 3 places took air out of tire. Even had associate at one place try to help and did the same for her. Stopped at Ellman s and they looked at my tire right away and didn t charge.
Always ready to go the extra mile. When my wheel bearing went they even gave me a ride home.
Owner was a complete jerk when my car was towed there. My Parents have been using him for years. Sounds like he s getting lazy. Told me he only wants to do breaks and oil changes on American cars. Lazy. Last time myself or my family give them our money, Super trashy.
I was recommended this place & the prices are reasonable... also the Mechanic are wonderful...now Im going to tell all my friends and family about this gem...
Always available to get what I need done and good at what they do. Very honest they do not try to steer you wrong even though men know us women dont know too much about vehicles and are very reasonable in prices.
Jim , Todd and Cindy take care of you when you come there with a problem or need inspection or repairs and they dont over price you with big bills. They charge at a reasonable price.
This place is great ! Reliable and knowledgeable as always. This time they fixed a horn on a 1994 Jeep Wrangler in no time. Thanks again Ellmans !!!
i was new in town and wanted to try a local shop with good reviews but my experience did not match that of those writing the 5 star reviews very rude people attempted to have my car serviced here they ask for cash up front without a quote or any signed paperwork to do such important work retroactively changed my tow fee from 50 to 75 and argued when i mentioned it left my car at a neighbors house with the keys in the ignition after i decided to have it returned to me and serviced elsewhere after talking to locals about it they said they dont know what theyre doing and to go elsewhere one claimed they cleared a car with a busted head gasket saying it had no problems
Needed a jump for my battery. Arrived within half hour. Terrific.
Very good
On time, perfect job, personable staff. As usual.
Got me right in for tires. And picked up on a problem I had in front end. Thanks!
This garage is the way every garage should work. Its very professional and its extremely reasonable and the best one out of all the surrounding counties. Thats why I drive an hour to get here to have all my work done
Great customer service
My family comes here regularly to get our vehicles inspected. We are satisfied with their services.
Best outdoor lifts anywhere. Never seen such tan mechanics
Best service ever
Had lights on my dash for A S and traction control! Got me in and fixed the wheel bearing in one day! Great friendly service!
Always such great service, wont go anywhere else. Love everyone there!
Brought my car in for a harmonic balancer fix, turns out they used cheap lock-tight to tighten the bolt. Didn t want to professionally fix it. Never using this business again
Passing through town & had a flat. Super friendly & speedy customer service. Very fair price. Highly recommend.
Quick friendly service
Been going here for oil change and general maintenance. Very quick fix and reasonable price. The owners are very friendly and honest -- there was a job they couldnt do it, they told me to go somewhere else. Highly recommend!
Amazing Place.
They let you know for real what needs doing,and with your okay they get r done. Willing to let you talk to the mechanic so they can explain what they are doing
Ellmans is the BEST. Always willing to help you out no matter how busy they are. We are so fortunate to have them.
The tow truck driver isnt legally following the correct way, to strap vehicles down on a flat bed. Almost lost my truck off the side and it moved over several times as well. Would HIGHLY recommend going through someone else for towing. If they send him through triple a, ask for a different tow truck company.
I experienced some car trouble on a recent visit to the area. These guys fit me into their hectic schedule and had me back on the road in no time at a very reasonable cost. I cant recommend them more highly!!!
Very honest and reliable people to work with highly recommended
Just went passed one of the trucks that was blocking a Lane of traffic on a corner
My family has been using Ellmans for 25+ years. After the treatment we recieved on our last visit we will take our business elsewhere.
Great people to deal with good rates
Did the job but the price is too high six boats for your tire $18 I can get a whole set for that price
Evidently didnt want my money, daughter lives in the area and had an emergency need for repairs, they quoted extremely high for what I consider 2 easy jobs, and made a myriad of excuses as to why they couldnt get her in... and immediately lost my business, as Im the one to pay for repairs to keep my daughter and grandson safe and mobile, we found better all the way around! I am a former auto mechanic and diesel mechanic, and both of my boys went to school for automotive repair, oldest does this line of work 6 days a week!
They are fast and knowledgeable...also really nice.
Always pinpoints the actual problems and dont makeup unnecessary repairs , love their honesty and great work
My friend told me this was a good place to go have repairs done and she was right people very knowledgeable and took care of business car is back on the road thanks to the mechanics
Fast service always a pleasure
Very good sevice
Best service always, cant praise them enough.
Place seams to get quite a bit of business looks clean and professional
Very fast and good service
No explanation of how I could remedy my inspection failure basically told they dont have time
Totally professional and reliable. Thanks guys.
We were driving through and our vehicle died outside of Dunkirk. Ellmans Garage towed our vehicle, quickly diagnosed the problem, and had it fixed within hours! They were kind and gave good suggestions for things to do in the area. Highly recommended!
Excellent service
Repair work is done effectively, quickly, and affordably. They dont look for lots of other things to recommend repairing - just fix what you need.
They do fantastic work on vehicles
Nice people, fair prices
Traveling through with our camper. Front brake seized, we had an emergency. These guys were amazing & got us back on the road in no time. Cant thank them enough.
They are super fast and friendly
Great service!
I have never met better people. Thank you for being the way you are !
Excellent people, friendly and knowledgeable
Workers are very funny but they do like to take their time meaning as in talking to other people talking to other workers instead of doing their job making you pay more for the hour when theyre actually not doing it within the period that it should be done because theyre talking other than theyre talking on your dime great mechanics
AAA sent the road service truck to help me get my car started. The service was to jump my car. I needed to buy a new battery since it had been 6 yrs. since I bought the last one from Elmans Garage. Good place to do business with!!!!
Very friendly, helpful and reasonably priced...
If you ever need to be towed or mechanic work. I stand behind the wonderful wonderful work and service that they provide. As well as the friendly service.
Good Service in a timely manner and fairly priced
Needed a inspection sticker. They got me right in and out. 20 minutes. Excellent service
They do really good work there and theyre all polite. They try to get you in and out, no play time because theyre too busy. As fast as one goes out another is going in. Very kind people that works there, all of them and they get the work done.
Super fast service
Good and fast work and great prices
Fast efficient and friendly service!
Great service, great people!
Great service and fair prices!
Very professional and skilled! They arrived 10 min after i called for a tow. Got my vehicle out of a tight spot. Reasonable prices. Courteous and friendly. Definitely my go to for auto service!
Very helpful and friendly
ELLMANS Is the only place I will go..they are professional and price wise ..the best!..and did I mention..A great group of people..!!
Excellent. Fast friendly. Got me right in and out.
Great friendly service, Ill be back!
Best there is.
if you want your car fixed Correctly dont bring it here. the receptionist was not very friendly either.
Out standing service 2nd to none Very pleased With my visit to Elmans .
Great place to get an inspection.
Best spot in town!
Great always great serive
Great people great service
Patrick had saved me twice. Arrived in tow truck. Pleasant and helpful. First time my car wouldnt start and he knew it was the battery. The second time I had a flat on brand new tires. He arrived and plugged it quickly. The owners are awesome!!! When mounting and balancing my tires they made sure I was in and out as I had my 20 month old with me who was in need of a nap by the time they were done. Love this place!!!
I took my car with the check engine light on and he charged me $1,900 and he left with the entire dash on. They damaged the speed sensor, the ABS sensor and left many parts loose and I found tools inside the engine compartment and he never wanted to fix the damage caused by his employee who were young people with no experience or mechanics licenses.
Ellmans was not interested at all in fixing my car.
Receptionist was very rude.
My family and I have been coming to this garage for years! These guys are very respectful and honest, I couldnt ask for better service.
last second inspection..great service
Long story!!
Best around quick n fast for inspection..
Everyone is very pleasant & the service was great & they checked all my vitals.
Called to inform them their employees illegally blocked a 4 way intersection by not using flaggers, not coning off area to keep cars from entering zone ( I know, because I entered the zone when I was unaware they were actually towing a car), and they had a tow cable across two lanes of traffic with no one coordinating traffic or alerting drivers to alternate routes. Man who answered said he is the one who blocked traffic. He did not, he pulled over with his hazards, which were hardly even visible due to the excessive snow and ice. Me and another driver passed him only to be stopped by a non flagged or zoned off cable from the tow truck across both lanes of traffic pulling a car out of a ditch. I had a emergency and your crew, which the man admitted he was the man who parked his truck at the top of the hill. When I expressed this was dangerous, especially because he was parked on top of a hill with no flags or traffic coordination, he told me he had a cop right there next to him in the office that could tell me how wrong I was. So, I asked to talk to the cop, to clarify whether he was actually creating a dangerous situation. The man then told me the cop was too busy. So I offered to leave my name and number to be called back, the man told me no and then hung up on me. You created a very unsafe environment and you do not follow proper protocols. Your vehicle was not flagged at the top of the hill, it was pulled over on the grass. I easily went right around it without going into the other lane, as did the car behind me. Then because of your cable across both lanes the other vehicle and I became trapped on a icy hill. You and your two trucks blocked 4 lanes of traffic with no alternate routes. And telling customers you have a cop available to defend your un-professional and dangerous ways is the most ridiculous customer service I have ever encountered.
Good place, great service!
Saved my day as I was driving through the area. Super nice, fast, and fair. Thanks very much.
Had tint on my windows for inspection, they could of just failed it, but took it off instead and clea ed the windows at no extra charge , good guys
Always great hometown service.
Snow snow and more snow
Awesome, friendly and very helpful people!
In and out for Inspection.
Awesome place ,awesome service ,very covid cautious
Ellmans garage stole my vehicle from in front of my house and is refusing to give up its location. The tow driver specifically said he was going to make it disappear! Law enforcement agencies have been contacted and charges are being filed against the company itself. I would not recommend use of their services to anybody not even my worst enemy!
Very fast and friendly
Fast friendly service
Real pros
Honest, hard working garage. Been going there for years.
Reasonable prices and always fast servive