Ellman's Garage in Dunkirk

4 E Doughty St, Dunkirk, NY 14048, United States

★★★★★
(474 reviews)
Specialties: Auto repair shop

About

Ellman's Garage Inc. is a Registered New York State Motor Vehicle Repair Shop and is a family owned and operated business starting back in 1957 by the late Mr. Vincent (Tootsie) Ellman. After the recent retirement of Mr. James (Sparky) Ellman, the Garage is now owned and operated by Todd, Jimmy, and the late Chad Ellman.

Website
ellmansgarage.com
Address
4 E Doughty St, Dunkirk, NY 14048, United States
Plus Code
FMJJ+3Q Dunkirk, New York, USA
Time Zone
America/New_York

Business Hours

Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
8 am–12 pm

Services

Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Offerings
Oil change
Amenities
Mechanic Toilet
Planning
Appointments recommended
Payments
Credit cards Debit cards NFC mobile payments Credit cards

Reviews

4.6
★★★★★
474 reviews

Most Mentioned

prices (40) vehicle (25) inspection (20) towing (15) area (7) oil (7) efficient (5) money (4) bearing (3) roadside assistance (2)
5 stars
367
4 stars
61
3 stars
13
2 stars
7
1 stars
26
March 6, 2025

They literally forgot my tow confirmed by roadside assistance via ins co. Almost two hours later my vehicle and I arrived and front desk was a angry with me for some reason. We all have bad days. I believe mine was worse than being at a desk. When did customers who enable a business to exist become an enemy and annoyance? As a disabled veteran, it wasn't a good experience.

★★★★
January 15, 2025

They were quick to be on site in order to be to tow my sons truck after being in an unfortunate accident and released the vehicle to the insurance company in a quick manner. Thank you

★★★★★
November 23, 2024

Thanks for being open on Saturdays! (8am-12pm). It's a big deal when you're on a schedule that doesn't align with weekday hours (like most places!). I also appreciated the prompt service and friendly atmosphere. Excellent experience.

★★★★★
August 24, 2024

Love this garage. Absolutely would recommend to come here. They are friendly and super knowledgeable. Always speedy as well

★★★★★
August 13, 2024

Excellent mechanic's garage. I bring my truck here for oil changes, tire rotations, NYS inspection, and every level of repair work. The desk ladies, owners, and staff are all extremely nice and helpful. They are very reasonably priced, and I've never once felt I was being gouged (as I have at other mechanics.) You can definitely trust this shop!

August 8, 2024

I took my Honda accord in for an inspection when the check engine light is on. They took off a piece of the catalytic converter and put a flex pipe on. The engine light is still on and did not pass an inspection. They were rude and unhelpful through the entire process. Messed up my car so original parts cannot be put back on and did not explain anything. Would not recommend to anyone

★★★
November 17, 2023

They seem to be super busy these days and doesn't seem to have much time for walk-ins anymore. Now, it has to be on specific days and specific times. Still nice people for the most part. Although the receptionist had a rude tone to her and even questioned if I was sure I bought the right part. Not as in "we want to save you money" kind of way. It was in that, "you better not waste our time" kind of tone. It was very off-putting. Needless to say, I didn't have them do the work because the days and times they told me I need to come in, didn't work with my schedule. Very disappointing with how they're handling things as of late. Especially knowing how they used to be. Which was great.

★★★★★
December 29, 2022

We got a tire loose and rolled to the ramp in the highway one hour before Erie in Dec 23 2022. It was a severe storm hit buffalo and all regions along the Lake Erie. The weather was really terrible. We were so lucky having G.B towing and Ellman’S garage helping us fix everything. These guys are experts and being so efficient! Thanks so much. God bless you!

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★★★★★
March 19, 2025

Quick service, honest pricing. Got me fixed up and back on the road in no time.

March 17, 2025

I took my vehicle there for an expensive repair and not only does my car stop working AGAIN for the same issue they supposedly repaired but they want me to take care of having the vehicle towed there. Literally the last time they will ever touch my vehicles. Their service has declined immensely over the past few years and their front counter staff needs a course in customer service or maybe they can use the money they make off of bad repairs and buy her a new personality!

★★★★★
Verified Reviewer
March 12, 2025

Ease of yearly state inspection! Thank you so much for an 8 am early appoinent! I appreciate all of you!

★★★★★
February 19, 2025

Fast and great service

★★★★★
Verified Reviewer
December 19, 2024

Reasonable, friendly, fast service. THANK YOU!

★★
October 19, 2024

The tow truck drive I just had was very miserable. If you dont like your job quit!

★★★★★
September 19, 2024

Excellent service, towed my car and repaired with new gear shift cable, reasonably priced too! I would highly recommend this garage!

★★★★★
Verified Reviewer
September 19, 2024

Didnt have to make appointment and was in and out with not that long of wait , I got oil change, tiers rotation, and front brake pads was done in just over a hour wait !

August 19, 2024

Someone just had work done at your shop and now their car is on fire in walmart parking lot that tells me enough

★★★★★
August 19, 2024

This is a great place. Friendly and very efficient and fast. Love them

★★★★★
August 19, 2024

Fast, no nonsense, didnt insist on fixing/replacing things that didnt need fixed.

★★★★★
Verified Reviewer
August 19, 2024

Great service, nice gentlemen and good price. Helped us out with a flat tire!

★★★★★
July 19, 2024

Fast and friendly

★★★★★
Verified Reviewer
June 19, 2024

Best Garage in town. Highly recommend

★★★★★
June 19, 2024

The place is awesome!!! Friendly and very well experienced crew! We are from Georgia and our car overheated. We are so thankful we found this place! We made it the rest of our trip no problems!!

★★★★★
Verified Reviewer
May 19, 2024

Courteous, timely and work done well

★★★★★
Verified Reviewer
April 19, 2024

Very pleasant personal and professional service. Recommend any that wants hard to find good work done to try Ellmans

★★★★★
April 19, 2024

I love this shop. I always have a great experience.

★★★★★
Verified Reviewer
March 19, 2024

Great people, friendly service! The always go above and beyond for repairs and general maintenance! Our go to for our vehicles!

★★★★★
March 19, 2024

Fast efficient service!! Would definitely recommend!!

★★★★★
Verified Reviewer
March 19, 2024

Great garage Todd and Jim great people

★★★★★
Verified Reviewer
March 19, 2024

Pretty good

★★★★★
Verified Reviewer
March 19, 2024

Love them! Responsive, reasonable, cant say enough. So happy to have learned about them.

★★★★★
Verified Reviewer
March 19, 2024

The co engine light on for inspection they charged me 80 to change oil told me to drive 50 miles and return 4 days later and then they say they dont have men or time to fix take to basil wasted a whole week messing with them bad business un professional looking for easy buck

★★★
March 19, 2024

Failed my inspection for a pretty silly reason but didn t give me a failed inspection sticker so there s that. Good guy it seems like

★★★★★
March 19, 2024

Stopped in on a Saturday morning for the first time without an appointment for a vehicle inspection. I was greeted very favorably, and had an excellent experience. I was advised to make an appointment next year, which I will certainly be doing. Very convenient and professional.

★★★★★
Verified Reviewer
March 19, 2024

Great place great people and great prices..

Verified Reviewer
March 19, 2024

I do NOT recommend using Ellmans garage in Dunkirk. My stolen vehicle ended up in their lot. They proceeded to do repairs without my authorization. They contacted me after the repairs were done. They acknowledged all of this and still expected me to pay. When I resisted, four of the employees essentially bullied me until I paid. This in my opinion is no way to run a business.

★★★★★
Verified Reviewer
March 19, 2024

Great people will work with you

★★★★★
March 19, 2024

Always honest & knowledgeable!

★★★★★
March 19, 2024

I usually do all the work on my truck myself I replaced the sensor I went out to the res which is 60 Mile round trip I went into the store came out my truck would not crank I tried everything I could but could not get it to even attempt to crank over I called around for a tow truck I did try to call this garage see if I could get a tow but I couldnt find a number for their towing company so I called the garage and left a message I did find a tow truck to bring my truck back to this garage and in the morning they called me let me know that it was my starter which I had figured it was I usually do all the work on my truck myself but my truck was already at their yard and they gave me a reasonable price to put a new one in so I said go ahead and do it and they had my truck done within 30 minutes of me talking to them on the phone they were really nice definitely would bring my truck back there without a doubt

★★★★★
March 19, 2024

Anytime Ive been here, theyre truly OUTSTANDING!!!

★★★★★
Verified Reviewer
March 19, 2024

The best. They feel like family. They always help us out. Very reliable.

★★★★★
Verified Reviewer
March 19, 2024

This is a shop that I would HIGHLY recommend. They are very trustworthy & will NOT take advantage of you.

★★★★★
March 19, 2024

Fantastic people, and quality and efficient service!

★★★★★
Verified Reviewer
March 19, 2024

Had our vehicle inspected. They were quick and friendly.

★★★★★
March 19, 2024

I pulled into the garage off the 90 with a failed wheel bearing on my home from Canada to Ohio, usually you are at the mercy of the garage ...and I have been taking advantage of because of being from out of town . They treated me great I paid no more than I would have from my long time mechanic and friend ,I really needed to eat ...Tony took me to the waterfront dropped me off and picked me up in my truck that was fixed good as new in less than 2 hours from the time I pulled...no better service anywhere .. If you have trouble in the area go see these guys at the garage ...I cant say enough....thank you so much Jeff S .wooster ohio

★★★★★
March 19, 2024

Efficient!

★★★★★
Verified Reviewer
March 19, 2024

The only mechanics I will trust with my vehicles fast friendly reliable and most importantly trustworthy

★★★★★
March 19, 2024

The best around. If you leave your car over night there is a good chance they have it done by 9am. They don t mess around, they get the job done, no funny business. The only place I trust taking my vehicles too.

★★★★★
March 19, 2024

Quick and easy!

March 19, 2024

Horrible business ran by idiots, if they put a car on their lot to store it, when you come grab it itll never be recognizable

★★★★★
March 19, 2024

Amazing staff and service!

★★★★★
Verified Reviewer
March 19, 2024

Had low tire pressure one morning. Stopped at 3 different gas stations and the air machine wouldn t put air in. All 3 places took air out of tire. Even had associate at one place try to help and did the same for her. Stopped at Ellman s and they looked at my tire right away and didn t charge.

★★★★★
March 19, 2024

Always ready to go the extra mile. When my wheel bearing went they even gave me a ride home.

Verified Reviewer
March 19, 2024

Owner was a complete jerk when my car was towed there. My Parents have been using him for years. Sounds like he s getting lazy. Told me he only wants to do breaks and oil changes on American cars. Lazy. Last time myself or my family give them our money, Super trashy.

★★★★★
March 19, 2024

I was recommended this place & the prices are reasonable... also the Mechanic are wonderful...now Im going to tell all my friends and family about this gem...

★★★★★
March 19, 2024

Always available to get what I need done and good at what they do. Very honest they do not try to steer you wrong even though men know us women dont know too much about vehicles and are very reasonable in prices.

★★★★★
Verified Reviewer
March 19, 2024

Jim , Todd and Cindy take care of you when you come there with a problem or need inspection or repairs and they dont over price you with big bills. They charge at a reasonable price.

★★★★★
March 19, 2024

This place is great ! Reliable and knowledgeable as always. This time they fixed a horn on a 1994 Jeep Wrangler in no time. Thanks again Ellmans !!!

March 19, 2024

i was new in town and wanted to try a local shop with good reviews but my experience did not match that of those writing the 5 star reviews very rude people attempted to have my car serviced here they ask for cash up front without a quote or any signed paperwork to do such important work retroactively changed my tow fee from 50 to 75 and argued when i mentioned it left my car at a neighbors house with the keys in the ignition after i decided to have it returned to me and serviced elsewhere after talking to locals about it they said they dont know what theyre doing and to go elsewhere one claimed they cleared a car with a busted head gasket saying it had no problems

★★★★
Verified Reviewer
March 19, 2024

Needed a jump for my battery. Arrived within half hour. Terrific.

★★★★
March 19, 2024

Very good

★★★★★
March 19, 2024

On time, perfect job, personable staff. As usual.

★★★★★
Verified Reviewer
March 19, 2024

Got me right in for tires. And picked up on a problem I had in front end. Thanks!

★★★★★
March 19, 2024

This garage is the way every garage should work. Its very professional and its extremely reasonable and the best one out of all the surrounding counties. Thats why I drive an hour to get here to have all my work done

★★★★★
March 19, 2024

Great customer service

★★★★★
March 19, 2023

My family comes here regularly to get our vehicles inspected. We are satisfied with their services.

★★★★★
March 19, 2023

Best outdoor lifts anywhere. Never seen such tan mechanics

★★★★★
March 19, 2023

Best service ever

★★★★★
March 19, 2023

Had lights on my dash for A S and traction control! Got me in and fixed the wheel bearing in one day! Great friendly service!

★★★★★
Verified Reviewer
March 19, 2023

Always such great service, wont go anywhere else. Love everyone there!

March 19, 2023

Brought my car in for a harmonic balancer fix, turns out they used cheap lock-tight to tighten the bolt. Didn t want to professionally fix it. Never using this business again

★★★★★
March 19, 2023

Passing through town & had a flat. Super friendly & speedy customer service. Very fair price. Highly recommend.

★★★★★
Verified Reviewer
March 19, 2023

Quick friendly service

★★★★★
Verified Reviewer
March 19, 2023

Been going here for oil change and general maintenance. Very quick fix and reasonable price. The owners are very friendly and honest -- there was a job they couldnt do it, they told me to go somewhere else. Highly recommend!

★★★★★
Verified Reviewer
March 19, 2023

Amazing Place.

★★★★★
March 19, 2023

They let you know for real what needs doing,and with your okay they get r done. Willing to let you talk to the mechanic so they can explain what they are doing

★★★★★
March 19, 2023

Ellmans is the BEST. Always willing to help you out no matter how busy they are. We are so fortunate to have them.

March 19, 2023

The tow truck driver isnt legally following the correct way, to strap vehicles down on a flat bed. Almost lost my truck off the side and it moved over several times as well. Would HIGHLY recommend going through someone else for towing. If they send him through triple a, ask for a different tow truck company.

★★★★★
Verified Reviewer
March 19, 2023

I experienced some car trouble on a recent visit to the area. These guys fit me into their hectic schedule and had me back on the road in no time at a very reasonable cost. I cant recommend them more highly!!!

★★★★★
March 19, 2023

Very honest and reliable people to work with highly recommended

March 19, 2023

Just went passed one of the trucks that was blocking a Lane of traffic on a corner

March 19, 2023

My family has been using Ellmans for 25+ years. After the treatment we recieved on our last visit we will take our business elsewhere.

★★★★★
Verified Reviewer
March 19, 2023

Great people to deal with good rates

★★★
Verified Reviewer
March 19, 2023

Did the job but the price is too high six boats for your tire $18 I can get a whole set for that price

Verified Reviewer
March 19, 2023

Evidently didnt want my money, daughter lives in the area and had an emergency need for repairs, they quoted extremely high for what I consider 2 easy jobs, and made a myriad of excuses as to why they couldnt get her in... and immediately lost my business, as Im the one to pay for repairs to keep my daughter and grandson safe and mobile, we found better all the way around! I am a former auto mechanic and diesel mechanic, and both of my boys went to school for automotive repair, oldest does this line of work 6 days a week!

★★★★★
March 19, 2023

They are fast and knowledgeable...also really nice.

★★★★★
Verified Reviewer
March 19, 2023

Always pinpoints the actual problems and dont makeup unnecessary repairs , love their honesty and great work

★★★★★
Verified Reviewer
March 19, 2023

My friend told me this was a good place to go have repairs done and she was right people very knowledgeable and took care of business car is back on the road thanks to the mechanics

★★★★★
Verified Reviewer
March 19, 2023

Fast service always a pleasure

★★★★★
Verified Reviewer
March 19, 2023

Very good sevice

★★★★★
Verified Reviewer
March 19, 2022

Best service always, cant praise them enough.

★★★★
Verified Reviewer
March 19, 2022

Place seams to get quite a bit of business looks clean and professional

★★★★★
March 19, 2022

Very fast and good service

★★★
March 19, 2022

No explanation of how I could remedy my inspection failure basically told they dont have time

★★★★★
Verified Reviewer
March 19, 2022

Totally professional and reliable. Thanks guys.

★★★★★
March 19, 2022

We were driving through and our vehicle died outside of Dunkirk. Ellmans Garage towed our vehicle, quickly diagnosed the problem, and had it fixed within hours! They were kind and gave good suggestions for things to do in the area. Highly recommended!

★★★★★
March 19, 2022

Excellent service

★★★★★
Verified Reviewer
March 19, 2022

Repair work is done effectively, quickly, and affordably. They dont look for lots of other things to recommend repairing - just fix what you need.

★★★★★
Verified Reviewer
March 19, 2022

They do fantastic work on vehicles

★★★★★
March 19, 2022

Nice people, fair prices

★★★★★
March 19, 2022

Traveling through with our camper. Front brake seized, we had an emergency. These guys were amazing & got us back on the road in no time. Cant thank them enough.

★★★★
Verified Reviewer
March 19, 2022

They are super fast and friendly

★★★★★
March 19, 2022

Great service!

★★★★★
March 19, 2022

I have never met better people. Thank you for being the way you are !

★★★★★
Verified Reviewer
March 19, 2022

Excellent people, friendly and knowledgeable

★★★
Verified Reviewer
March 19, 2022

Workers are very funny but they do like to take their time meaning as in talking to other people talking to other workers instead of doing their job making you pay more for the hour when theyre actually not doing it within the period that it should be done because theyre talking other than theyre talking on your dime great mechanics

★★★★★
March 19, 2022

AAA sent the road service truck to help me get my car started. The service was to jump my car. I needed to buy a new battery since it had been 6 yrs. since I bought the last one from Elmans Garage. Good place to do business with!!!!

★★★★★
Verified Reviewer
March 19, 2022

Very friendly, helpful and reasonably priced...

★★★★★
March 19, 2022

If you ever need to be towed or mechanic work. I stand behind the wonderful wonderful work and service that they provide. As well as the friendly service.

★★★★★
Verified Reviewer
March 19, 2022

Good Service in a timely manner and fairly priced

★★★★★
March 19, 2022

Needed a inspection sticker. They got me right in and out. 20 minutes. Excellent service

★★★★★
Verified Reviewer
March 19, 2022

They do really good work there and theyre all polite. They try to get you in and out, no play time because theyre too busy. As fast as one goes out another is going in. Very kind people that works there, all of them and they get the work done.

★★★★★
Verified Reviewer
March 19, 2022

Super fast service

★★★★★
March 19, 2022

Good and fast work and great prices

★★★★★
Verified Reviewer
March 19, 2022

Fast efficient and friendly service!

★★★★★
March 19, 2022

Great service, great people!

★★★★★
Verified Reviewer
March 19, 2022

Great service and fair prices!

★★★★★
Verified Reviewer
March 19, 2022

Very professional and skilled! They arrived 10 min after i called for a tow. Got my vehicle out of a tight spot. Reasonable prices. Courteous and friendly. Definitely my go to for auto service!

★★★★★
Verified Reviewer
March 19, 2022

Very helpful and friendly

★★★★★
March 19, 2022

ELLMANS Is the only place I will go..they are professional and price wise ..the best!..and did I mention..A great group of people..!!

★★★★★
March 19, 2022

Excellent. Fast friendly. Got me right in and out.

★★★★★
March 19, 2021

Great friendly service, Ill be back!

★★★★★
March 19, 2021

Best there is.

Verified Reviewer
March 19, 2021

if you want your car fixed Correctly dont bring it here. the receptionist was not very friendly either.

★★★★★
March 19, 2021

Out standing service 2nd to none Very pleased With my visit to Elmans .

★★★★
March 19, 2021

Great place to get an inspection.

★★★★★
March 19, 2021

Best spot in town!

★★★★★
March 19, 2021

Great always great serive

★★★★★
March 19, 2021

Great people great service

★★★★★
Verified Reviewer
March 19, 2021

Patrick had saved me twice. Arrived in tow truck. Pleasant and helpful. First time my car wouldnt start and he knew it was the battery. The second time I had a flat on brand new tires. He arrived and plugged it quickly. The owners are awesome!!! When mounting and balancing my tires they made sure I was in and out as I had my 20 month old with me who was in need of a nap by the time they were done. Love this place!!!

March 19, 2021

I took my car with the check engine light on and he charged me $1,900 and he left with the entire dash on. They damaged the speed sensor, the ABS sensor and left many parts loose and I found tools inside the engine compartment and he never wanted to fix the damage caused by his employee who were young people with no experience or mechanics licenses.

★★
Verified Reviewer
March 19, 2021

Ellmans was not interested at all in fixing my car.

March 19, 2021

Receptionist was very rude.

★★★★★
Verified Reviewer
March 19, 2021

My family and I have been coming to this garage for years! These guys are very respectful and honest, I couldnt ask for better service.

★★★★★
March 19, 2021

last second inspection..great service

March 19, 2021

Long story!!

★★★★★
March 19, 2021

Best around quick n fast for inspection..

★★★★★
Verified Reviewer
March 19, 2021

Everyone is very pleasant & the service was great & they checked all my vitals.

March 19, 2021

Called to inform them their employees illegally blocked a 4 way intersection by not using flaggers, not coning off area to keep cars from entering zone ( I know, because I entered the zone when I was unaware they were actually towing a car), and they had a tow cable across two lanes of traffic with no one coordinating traffic or alerting drivers to alternate routes. Man who answered said he is the one who blocked traffic. He did not, he pulled over with his hazards, which were hardly even visible due to the excessive snow and ice. Me and another driver passed him only to be stopped by a non flagged or zoned off cable from the tow truck across both lanes of traffic pulling a car out of a ditch. I had a emergency and your crew, which the man admitted he was the man who parked his truck at the top of the hill. When I expressed this was dangerous, especially because he was parked on top of a hill with no flags or traffic coordination, he told me he had a cop right there next to him in the office that could tell me how wrong I was. So, I asked to talk to the cop, to clarify whether he was actually creating a dangerous situation. The man then told me the cop was too busy. So I offered to leave my name and number to be called back, the man told me no and then hung up on me. You created a very unsafe environment and you do not follow proper protocols. Your vehicle was not flagged at the top of the hill, it was pulled over on the grass. I easily went right around it without going into the other lane, as did the car behind me. Then because of your cable across both lanes the other vehicle and I became trapped on a icy hill. You and your two trucks blocked 4 lanes of traffic with no alternate routes. And telling customers you have a cop available to defend your un-professional and dangerous ways is the most ridiculous customer service I have ever encountered.

★★★★★
Verified Reviewer
March 19, 2021

Good place, great service!

★★★★★
March 19, 2021

Saved my day as I was driving through the area. Super nice, fast, and fair. Thanks very much.

★★★★★
Verified Reviewer
March 19, 2021

Had tint on my windows for inspection, they could of just failed it, but took it off instead and clea ed the windows at no extra charge , good guys

★★★★★
Verified Reviewer
March 19, 2021

Always great hometown service.

★★★
March 19, 2021

Snow snow and more snow

★★★★★
March 19, 2021

Awesome, friendly and very helpful people!

★★★★★
Verified Reviewer
March 19, 2021

In and out for Inspection.

★★★★★
Verified Reviewer
March 19, 2021

Awesome place ,awesome service ,very covid cautious

Verified Reviewer
March 19, 2021

Ellmans garage stole my vehicle from in front of my house and is refusing to give up its location. The tow driver specifically said he was going to make it disappear! Law enforcement agencies have been contacted and charges are being filed against the company itself. I would not recommend use of their services to anybody not even my worst enemy!

★★★★★
Verified Reviewer
March 19, 2021

Very fast and friendly

★★★★★
Verified Reviewer
March 19, 2021

Fast friendly service

★★★★★
March 19, 2021

Real pros

★★★★★
March 19, 2021

Honest, hard working garage. Been going there for years.

★★★★★
March 19, 2021

Reasonable prices and always fast servive