Branning's Brunswick Auto Body in East Brunswick

1120 NJ-18, East Brunswick, NJ 08816, United States

★★★★★
(561 reviews)
Specialties: Auto body shop
Website
branningcollisioncenters.com
Address
1120 NJ-18, East Brunswick, NJ 08816, United States
Plus Code
CJFC+FV East Brunswick, New Jersey, USA
Time Zone
America/New_York

Business Hours

Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
8 am–12 pm
Sunday
Closed

Services

Service options
On-site services
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Amenities
Mechanic Toilet
Planning
Appointments recommended

Photo Gallery

Reviews

4.6
★★★★★
561 reviews

Most Mentioned

work (61) rental (44) desk (43) email (36) meghan (21) informative (17) convenient (12) insurance adjuster (8) premises (6) concierge (5)
5 stars
493
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★★★★★
March 14, 2025

I am extremely pleased with the quality of service provided by Branning East Brunswick . The work involved repairing a dent on the trunk and replacing the rear bumper, both of which were completed to a high standard. Manager Lou demonstrated exceptional professionalism by revising my original estimate upon submission of my vehicle for repair. He ensured that the final bill remained consistent with the revised estimate, showcasing his commitment to transparency and cost management. His communication was thorough and timely, keeping me well-informed throughout the process. Additionally, he successfully delivered my vehicle within the agreed-upon timeframe. I highly recommend their services to anyone seeking reliable and efficient auto repair solutions.

★★★★★
March 6, 2025

Went in to do a repair with my insurance geico, even though my car ended up being a total loss, the process of information was handled very well by Yanaris, Selena, and Fran. They are absolutely fantastic! They are incredibly responsible when it comes to communication, always making sure to provide clear and timely updates. Their kindness and professionalism make every interaction a positive experience. They truly go above and beyond to assist with any issues, knowledgeable, and made the entire process smooth and stress-free, ensuring that everything is handled efficiently. Great team!

★★★★★
February 11, 2025

My quarter panel was damaged from a hit and run, Louie the production manager was amazing! One thing is reception was absolutely terrible. Three people giving me three different stories on my car. I was so mad at them I went down to the collision place and demanded to speak to the manager! One of the reception people told me the day prior my bumper was torn off! Louie came and spoke with me and showed me my car after telling him these horrible updates I got from reception. He explained everything in detail and the process and I could not be any happier! After that I only spoke to Louie about my car. The collision team was amazing fixing my quarter panel and when I got my baby back it was like I was driving off with a new car!!!! I’m only giving 5 stars because of Louie and his team!

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★★★★★
February 7, 2025

Had "A LOSS" as they say in the insurance industry or simply an accident!! The insurance company recommended Brannings Collision Center in East Brunswick NJ on Route 18. The insurance set up everything with not only the repair shop, but with a rental which is Enterprise for which they have a kiosk as I called in house at Brannings location. I called and verified my upcoming appointment and found there was conflict, due to a pending surgery before said appointment i was not going to be able to drive but also had no way to get the vehicle to the shop. That's where an amazing woman Fran who is at the front desk to greet and deal with the customers who enter the shop, came to the rescue!! She was very understanding and extremely pleasant she spoke with one of the adjusters and made a preliminary adjustment and set me up with an appointment to drop off the car sooner than later to accommodate me and help with not worrying about bringing in the vehicle. When i brought the vehicle in I was met with another amazing representative from Brannings, Pascual, the adjuster, he actually took over from the original gent that was supposed to look over my vehicle. Well I have to say he was patient informative and went over in detail what was next after I dropped off the vehicle and later that day in a timely fashion had a detailed estimate of the repairs. Over the next 2 weeks Brannings worked on my vehicle, for which I was updated every couple of days, by text messages by Pascual, and Yanaris. They made this process less painful. My vehicle was actually completed 1 day ahead of schedule, I went to pick it up dealt with the lovely Fran, who also took my rental instead of bringing it directly to ENTERPRISE which helped greatly not making another trip. I had questions about the repair for which Yanaris was very happy to review and explain in detail the process and what went down repairing my vehicle. Lastly, upon inspection found the vehicle was completed, repaired fabulously, and the finish was amazing. The vehicle was clean, detailed and ready to go. In closing the Brannings Collision Center experience was a pleasure, The crew, Fran, Pascual, and Yanaris, made a very unpleasant situation VERY PLEASANT!!! If you ever need a shop, Brannings is the place to go you won't be dissatisfied.

★★★★★
September 20, 2024

Tesla certified shop and did good job. Staff is professional and provided good support. Specially Louis, helped to negotiate with Insurance for fender repair. Also they are giving warranty on repair work which is icing on cake. Fixed my car within promised date. Highly recommended.

★★★★
August 26, 2023

Quick.! Went there with my brother to get our Tesla Model X repaired. As soon as we entered, the staff was so quick in response and helped us with insurance coverage it was just 5 min talk done..! Later, a service advisor was assigned, and he explained everything about the dent and repair estimates done..! In one aspect, I was disappointed as it was told in our email(from enterprise) that we would be given a luxury car, but ended up with Toyota Highlander that too 50k miles driven one. Except this, everything went well. I hope this happens back in here, India 🇮🇳 hope companies will adopt such a system in ensuring the customers' quickest resolution. Instead of Tarik pey Tarik..

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★★★★★
April 14, 2023

Branning's Auto Body is the best around! The minute we got there Fran greeted us with a smile and checked us in. Then Wesley did the walk around and asked all the right questions. They are both so friendly and empathetic! My son was hit while parked and the damage was pretty bad. I showed a photo of the front, but the back was damaged too :( Wesley and Fran put our minds at ease immediately.) We received emails as the work was being done and they worked so fast! Had our car back in a week! As you can see they did an amazing job! Second photo! Can't tell it was ever damaged! We are so grateful and will definitely use Branning's again! Thank you Branning's!

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★★★★★
March 28, 2020

Excellent body shop! I highly recommend Branning's Brunswick Auto Body to anyone. Their customer service is great. I was informed of my cars progress every step of the way. Repairs look awesome and were completed on time. Very easy to do business with. This is a repair shop that actually cares about their customers. Thank you Meaghan, Lisa and Lou.

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★★★★★
Verified Reviewer
March 18, 2025

Yanaris and Lou demonstrated excellent customer service and meet all my needs for my vehicle repair I highly recommend Brannings collision as a 5 star business

★★★★★
Verified Reviewer
March 14, 2025

This place is your one stop for your collision and auto rental. They have everything to get you back on the road after repairs on your car. If you have gieco, they have everything coordinated to help with everything you need. Great staff: Yanaris, Fran, Kenish and Kevin are very good.

March 5, 2025

Came here after someone T-boned my car, and they fixed it, but they stole a bunch of decorations and paraphernalia from inside my car, and for some reason took the tint off one of my windows. No idea why they would do that and was given no explanation but I want my shit back.

★★★★★
Verified Reviewer
January 19, 2025

Top notch service and care for your car. Flawless work with an awesome guarantee. Highly recommended

★★★★★
December 19, 2024

Great experience - Fran was the most helpful!

November 19, 2024

This place has been the worst for me, they still have not finish fixing my truck after more than a month and a half..my keyfob not conecting to truck..and they dont want to be responsible for it..this place sucks, do not take ur car there..

November 19, 2024

This place is not good, I took my SUV here because I saw the good reviews but It is only that they had my vehicle for a month and a half and they gave it to me with a bad tail light with water in it and keyfob not working, and the only thing they say is that they can not fix it..they say call ur insurance and take it to the dealer, please take ur car somewhere else this place sucks, save the headaches and time wasting..manager Mike is a liar and not a costumer service person, not very profesional...If I could give them 0 stars I would..

★★★★★
Verified Reviewer
October 19, 2024

Good service

★★★★★
August 19, 2024

This review is long overdue. I m no car expert but I went here expecting to drop a huge chunk of change. However, one of the employees named Mike came, looked at my car, told me he d take care of it, and came back 15 minutes later handing me my keys and said it s good to go. When I asked how much it d cost, he wouldn t let me pay. To not leave a review would be remiss of me. They went above and beyond for which I am truly grateful. Hopefully nothing happens to my car in the future but if something were to happen, I d definitely return to Branning s. I highly recommend this place to anyone who is in need of work to be done for their car(s).

August 19, 2024

Bad worse awful experience Worse manager ever, he dont know how to talk to customer. He was very loud without analyzing the cause. They repaired my van s back bumper back in January 2024 with life time warranty if it came out unexpectedly I took my van back to this shop as its rear bumper clipped out Manager came and talked in loud tone. He just see the clip out and told my car is hit but i said i never have hit my car after repair as i dont use it alot and if its hit then it supposed to be at least small dent on it, but there is none Then he said you use your van for loding unloading and drop something on bumper, come on its van so of course i use it for normal load but he just keep repeating his assumptions which is not true at all. I asked him to show me the warranty policy or at least reprint my repair record, he denied and gave excuse we not able to pull it out. Again thats not possible as all we know, company keeps record for long time. Vey bad customer service, specifically the on duty manager was worse and rude, definitely not recommending to go here as they not promising for the work they do and the commitment they offer to the customers.

August 19, 2024

I wish I could give minus stars. I had my car repaired at Branning East Brunswick, NJ, for a very minor dent on the drivers door. I got the car back after 10 days; while the door was fixed, they missed a small scratch. Additionally, the other side of the car had new scratches and dents. Someone at the shop had spilled a drink on the dashboard and attempted to clean it with a dirty rag, making it worse. I brought the car back, and Manager Mike apologized, scheduling another time to fix it. I told him not to worry about the interior as I would get it detailed myself, but to fix the side they damaged and the missed scratch. He agreed, and I dropped the car off early the next morning. A young lady took my key, and I emphasized that the missed scratch needed to be taken care of. She assured me she would mark it and personally inform the manager. When I went to pick up the car, the scratch was still not fixed. This time, Manager Mike blamed the young lady, saying she hadnt informed him and had left for the day. He also mentioned that the scratch was not on the original claim, and Geico needed to reopen it. He then called another manager and returned to his office. The other manager said he would try contacting Geico. When I went back to Mikes office, I saw the young lady he claimed had left for the day sitting next to him. her face turned red when she saw me, and I left without saying a word. While driving home, I noticed a small crack on the windshield. I called the shop, but they were already closed. Bottom line, I will never trust them to fix my car again. If they fix one thing, they damage something else, and everyone just blames each other.

★★★★★
August 19, 2024

Great Service

★★★★★
August 19, 2024

Friendly and professional front desk staff and service people. Regular updates about my car repairs via emails. Definitely recommend.

★★★★★
July 19, 2024

Branning has done a great job with all of my vehicles. My most recent vehicle was completed ahead of schedule and the car looked great! When I picked it up all the work was done with great precision and the interior was immaculate. Great job again.

★★★★★
July 19, 2024

Highly recommend! They have a lovely staff and did a great job on my repair in just under a week. They even cleaned up the inside of my car

June 19, 2024

Bad customer experience! Just to get the estimate the receptionist told me that someone will be with me soon to see my car and so I kept waiting. However after waiting for 15-20 minutes later when nobody showed up I went to ask the receptionist about the status. Only then she told me they cannot do it today. What a waste of time if they cannot inspect it they should tell straight instead of wasting the customer s time.

★★★★★
June 19, 2024

Ive used Branning Collision several times over last several years. Their service and their folks are all great. Ive recommend Branning to several of my friends. They are perfectionists too.

★★★★★
June 19, 2024

I was completely satisfied and pleased with the service I received from Branning. When I first brought my car there for their initial estimate, they not only promptly provided the estimate, but they also put the damaged body parts back together well enough so would be able to drive the car without loose parts hanging off the car. They worked seamlessly wi5h my insurance company to get their approval for the repairs. They made an appointment that worked for me to get the repair done. When they learned that there would be a delay in getting the necessary parts, they promptly notified me and we rescheduled the repair. When they did the repair, they got it done two days ahead of the promised date. The quality of the repair was excellent. The car looked brand new. The staff at the front desk were uniformly pleasant, helpful and efficient. Although I was only responsible for my deductible and they worked directly with my insurance company for the rest, I thought that the price charged was reasonable.

★★★★★
June 19, 2024

They fixed my car and made it look like new. The staff was friendly and updated me on the work that was being done.

June 19, 2024

Ive had 2 experiences with these guys. First one was good. Second one, not good at all. These guys gave me my truck back with the steering wheel still upside down. My door sensor says the door is open when the door is shut. A week after I picked up my truck I was going thru their report and they charged my insurance company 350.00 for a new tire. There is definitely no new tire on my truck. Today while changing my oil I noticed that 2 bolts that hold the fender in place have not been screwed down. And the fender has some flexing in it. There is also a paint chip that wasnt fixed in the area where the damage was and my negative battery terminal wasnt tightened down. I would NEVER bring a vehicle back to these guys.

★★★★★
April 19, 2024

Awesome work. Super knowledgeable. The staff is polite friendly and accommodating. Would use again and highly recommend to others

★★★★★
April 19, 2024

Not only did Branning Auto Shop deliver on their promise of quality service, but they also went above and beyond to ensure my satisfaction. The turnaround time for the repairs was faster than expected, especially considering the level of care and attention to detail they provided. Overall, I highly recommend Branning Auto Shop to anyone in need of automotive services. Whether its routine maintenance or more extensive repairs, you can trust them to deliver exceptional results with integrity and reliability. Ill definitely be returning for any future automotive needs.

Verified Reviewer
April 19, 2024

Not my first choice when it comes to body shops brought my car here was a complete headache from a bad paint job, to wrong wiring in the taillight, to a broken center armrest that happened in the shop

April 19, 2024

I had such a horrible experience with this company. I put a deposit down and was told that my deposit would be used to start ordering parts for my car. I had damage to my lift gift and little dents at the side of my car. I was told that my car would be finished in about two weeks. I brought my car in and I did receive an update after a day. They told me how they just ordered my car parts which was crazy because that was supposed to be done before I brought my car in. However, I gave them a couple of days and I called again. The first time I called they said my car will be completed by the following week and that my car parts came in. Every couple of days I made sure and called to get an update and every time I called the pickup day for my car pushed back. I got the run arounds for a very long time until I had to take time out of my day and go over to this location to physically see how my car was doing. When I went over there I noticed how many cars they still needed to work on. Which is crazy because I booked my appointment a month in advance. If they knew they would not be able to complete the job quickly they should have just let me know. I did not like that they were not being honest about the progress of my car. After I went to see the progress of my car , the next day I received my car. If I never went to see my car they would have continued to give me the run arounds and it would ve been another couple of weeks until I received my car. However, when I did receive my car everything was completed very well and my car was clean. I will never deal with this company again.

★★★★★
March 19, 2024

the repair process was very smooth. a plus point is that the associated car rental was in the same building. I didnt have to go anywhere else to get everything taken care of.

★★★★★
March 19, 2024

I had to have work done at Branning as a result of an accident. They were AMAZING! Every single person I came in contact with was pleasant. My car was fixed quickly and looked perfect when I got it back! I would highly recommend them to anyone needing to have their car repaired.

★★★★★
March 19, 2024

Great customer service such a great help. Girls at the front always are helpful and work is always done perfectly ! Thank you

★★★★★
March 19, 2024

Excellent body shop! I highly recommend Brannings Brunswick Auto Body to anyone. Their customer service is great. I was informed of my cars progress every step of the way. Repairs look awesome and were completed before the time Very easy to do business with. This is a repair shop that actually cares about their customers. Thank you everyone Especially kelley and vector

★★★★★
March 19, 2024

The entire process from scheduling to pick up was seamless. Staff at front desk was extremely helpful and kept me updated on my vehicle s status. The agent went over the damage on my car and explained all repairs performed on my vehicle at pick up. Car was delivered as promised. Stress free experience, this is the place to go if the car needs any repairs!

★★★★★
March 19, 2024

Did job very professional and as promised

★★★★★
March 19, 2024

Kelly and their staff were very informative and followed up every other day. It took some time, about 2 weeks but they were consistent with their updates. I never felt like I was in limbo on the situation. For any damage I would expect to wait about a week or two to get your car back because they have to order the parts needed and then adjust accordingly in the auto shop. I recommend the rental if you have somewhere to be within the span of 2 weeks!

★★★★★
March 19, 2024

Fran from the East Brunswick location was awesome. I was well informed and she made the visit stress-free!!! Keep up the great customer service.

★★★★★
Verified Reviewer
March 19, 2024

I took my minivan here after needed repairs on my windshield, and front of vehicle. The customer service was top notch throughout. Alex made sure we are all set from beginning to end. They made sure to offer us a rental if needed, (we didnt). They communicated throughout via email the status of our repair several times. The work was done with in the timeline given and they were able to handle everything with the insurance company. The work on the car is stellar. I would say they went above and beyond for us. 10/10 would return here for future autobody work.

March 19, 2024

I had a terrible experience with the folks here and especially Lou at this facility. I would want to give zero stars if I could. I was explained the process very differently than what actually turned out to be true. Basically they don t follow through the process they themselves explain to the customers and keep people waiting waiting for customers to always go through the process of following up. I called in three times checking to see if they had received estimates from GEICO and each time I was told they had and Lou was working on it and would reach out. I got no follow up call basically nothing at all from them. Only to be told three weeks later that they never even received an estimate from GEICO. No due diligence , expecting customers to always be calling . Terrible experience, please save your time and energy and go elsewhere.

★★★★★
March 19, 2024

Branning did some eat end body work and the results were stellar. Fran in the office was amazing. The car looked like it did when it was new. The car was cleaned and shined inside and out. I would not consider anyone else s to do my auto body repairs, they are awesome. N Livingston Services

★★★★★
March 19, 2024

Great job from first call to pickup of car after job was completed. Everyone was very friendly and informative. Car looks like new. Highly recommend.

★★★★★
March 19, 2024

Great customer service Fran and Kelly made it very clear and easy Services

★★★★★
Verified Reviewer
March 19, 2024

Geico insurance company recommended to use Branning auto to repair my car after the accident my daughter was involved in. I can only say great things about all their services, from Enterprise rental to Fran & Kelly who were nothing but helpful from day one. They both updated me via email whenever something was either being done or completed. Those two are the sweetest well mannered and knowledgeable employees a business could have. Branning should be lucky to have such honest, friendly and loyal customer service reps. Seriously I am 100% completely satisfied so far with how I was treated and how they turned my vehicle from a wreck to no lie a brand new Shiney car. Cleaner than I brought it there and looking like it just came off Kias lot! Much appreciated for everything so if your car happens to need work or you need a place to depend on after a horrible accident. Well take it from me Ill be going to Branning Auto in East Brunswick NJ . They have a customer for life. Not very often can you say that about places nowadays, but trust me this is one of them. Thanks again from me and my family for not just doing the job but doing it right!!!! +

★★★★★
March 19, 2024

When I walked into the office I was greeted immediately and the woman behind the desk was courteous and professional. I told the woman i had an appointment to have my vehicle evaluated after I was rear ended. The insurance appraiser looked at my vehicle and took pictures. I was able to also rent a vehicle through Enterprise which was convenient. I was given an estimated time my car would be ready. I was kept abreast of the repairs being done to my vehicle. As soon as my car was ready I was contacted immediately. My bumper was replaced and looks great. The service was professional and done right.

★★★★★
March 19, 2024

Brannings Auto Body did spectacular work on my vehicle. Coordination with insurance was excellent and they were highly communicative and responsive throughout the duration. Fran was particularly pleasant and helpful when I picked up my car. Branning will definitely be my go-to spot for the next time I need such work done. Thank you!

★★★★★
Verified Reviewer
March 19, 2024

So far, Im having a good experience. My car still in the wait list to be worked on. They were able to move my appointment a few days earlier. Theyve been very helpful in every way. Need to get your car fixed bring it here, I recommend this place!

★★★★★
Verified Reviewer
March 19, 2024

First time at this place and surprisingly a very good experience. Very knowledgeable and professional staff. I just had an estimate done on my vehicle for now. So far a very good experience.

★★★★★
March 19, 2024

Branning did a superb job repairing my truck. Fran and Kelly were a delight to deal with and there every step of the way!!!

★★★★★
March 19, 2024

The staff and personnel were friendly and professional. Our car was handled with great care. Fran and Kelly at front desk were extremely knowledgeable and helpful. Thank you

Verified Reviewer
March 19, 2024

They take 2 months to give an appointment and takes 3 weeks and waiting for the car repair. Stay away! Front desk staff is awesome.

★★★★★
March 19, 2024

Very pleased with the work that was done on my car. Fran and Kelly are very pleasant and helpful! I would recommend Brannings to anyone looking to get their vehicle repaired.I give them 5 STARS!

★★★★★
March 19, 2024

The entire process was very smooth. A few forms to fill out to drop off my car. Fran and Kelly were very helpful. The car rental partner is in the same facility; just a few booths down! The rental was just as nice as my car. All staff were friendly and patient with me. The body shop technicians gave me all the information up front. The job was completed in a timely fashion. I highly recommend Branning.

★★★★★
March 19, 2024

Took my car in after an accident because my insurance company recommended them and they did a great job on my car. Everyone was super nice and helpful and I want to thank Fran and Kelly who were great!

★★★★★
Verified Reviewer
March 19, 2024

Ive been to branning and received excellent autobody work and excellent customer services from my 2 girls Fran & Kelly at the front desk. I luv u guys!!

★★★★★
March 19, 2024

Picked up my 2023 Outback today. I met Fran at the counter, who was ever so pleasant, helpful and professional. I was in and out in just a few quick minutes. Fran also handled the return of the rental for me and went over all paperwork and warranty information with regard to the repair work done. As for my Outback, it once again looks as if it just came out of the showroom. And it is reassuring to know that if there are any issues down the road with the work done that it will be covered by the lifetime warranty.

★★★★★
March 19, 2024

Had a seamless experience my 1st insurance claim in over 20 years. Fran at the reception desk was amazingly friendly. The service was terrific

★★★★★
March 19, 2024

I Had a fantastic experience dealing with Brannings Auto Body. From the moment I walked in I was greeted by Fran & Kelly who explained the whole process and constantly kept me up to date with the progress of my car. My car came out better than expected!! Its perfect!! Thank you

★★★★★
March 19, 2024

I wish I could give Branning 10 stars. Their service is top notch.

★★★★★
Verified Reviewer
March 19, 2024

Quick and professional auto body work. Worked with me even though I needed work done without insurance. Fran and Kelly kept me updated on what was going on with my car, and answered all of my questions. Nice that hertz on-site as well.

★★★★★
March 19, 2024

Great customer service by Fran & Kelly. They were always so sweet and helpful on the phone. My car was repaired much faster than anticipated. They cleaned the outside and inside of the car as well so when I picked up my car, it looked and smelled great. Will definitely recommend to everyone.

★★★★★
March 19, 2024

Customer service is great. They took care of me and my car.

★★★★★
March 19, 2024

Great experience with Fran and Kelly. Got my car back looking brand new.

★★★★★
March 19, 2024

Recently I had a great experience dropping off my van at the shop to repair damage along the whole right side of my vehicle. The body work was done so beautifully, it looks like new! I dealt with Alexandra Paladino-Lasko, she was so accommodating, making sure the correct parts were ordered and my car was brought into the shop in a timely manner. Fran at the front desk was so friendly and helpful when dropping off and pick up my vehicle. The body damage is gone and the employees that work there are great! Thank you, Branning!

★★★★★
March 19, 2024

This shop does amazing work! Ive always had good experiences working with Fran and Kelly at the front desk, helping coordinate and schedule my repair. Very professional and they send updates throughout service.

★★★★★
March 19, 2024

I recently had my car repaired at Brunswicks Brunswick Auto Body, and I couldnt be happier with the results. The team (Fran, Kelly and Lewis) at the shop were not only professional and efficient but also incredibly friendly and accommodating. They took the time to thoroughly explain the repairs needed and provided a fair and transparent estimate. The quality of the work performed on my vehicle was outstanding. The shop also completed the work within the promised timeframe. Additionally, when I picked up my car, I was pleasantly surprised to find that it was not only repaired impeccably but also incredibly clean inside. Furthermore, the communication throughout the process was excellent. They kept me informed about the progress all along the way. I highly recommend Brunswicks Brunswick Auto Body to anyone in need of auto body repairs. Their professionalism, expertise, and customer service truly set them apart in the industry. Its clear they take pride in their work and value their customers.

★★★★★
March 19, 2024

I had my infinity Q50 repaired by Brannings. Kelly and Fran were very welcoming at the start. During the process they were friendly and efficient. If they didn t know the answer they would find out and call me back promptly. When I picked up my car they made the transition smooth, easy and quick. The work done on my car came out perfect!

★★★★★
March 19, 2024

Thank you Kelly, Fran and Richie

★★★★★
March 19, 2024

I had a repair done that required going through someone elses insurance. I thought it would be complicated but it could not have been easier. Fran and Kelly knew what they were doing and walked me thought every step regarding the repair and getting a rental car (same building, which was nice). They kept me posted on the progress of the repair. Communication was excellent. The car turned out beautifully! Very happy with the experience.

★★★★★
March 19, 2024

Their work was exceptional! My car looked brand new when I picked it up! Not only did they repair the damage but also washed the exterior & vacuumed the interior. Exceptional customer service. Everyone is friendly & knowledgeable. I highly recommend Brannings in South Plainfield.

★★★★★
March 19, 2024

The front desk was responsive and accommodating. I had my bumper replaced and the work was excellent.

★★★★★
Verified Reviewer
March 19, 2024

They did an amazing job on my car and made the car look like new even better

March 19, 2024

They have a very kind front desk I have nothing but good things to say about the service Fran and Kelly offer. The constant unprofessional manner of Wheslei Silva is what is making me write this review. I ve had my car in the shop for about a month now. Both the sides of my car needed to be repaired, come to find the day of pick up only one side is done. His lack of communication and false claims of an email or voicemail I never received. I only got one call on an update for my car and I missed it and I immediately called back but no voicemail was left. Fran made an extra effort to try and update me, Wheslei made no effort at all. I updated my claim the first day I dropped off my car and they said they would contact me back once they received the updated claim as well. No on had tried to contact me about this. My claim was originally for the left side of my car (both sides needed to be fixed but this was a insurance claim issue), and they had fixed the right side before the left. Which does not make any sence if they were not going to follow my updated claim. I will most definitely be not coming back. The work done on my right side was completely perfect, I wish I could have had the same to say for both sides.

★★★★★
March 19, 2024

Shout out to Fran & Kelly Keeping me informed as my vehicle was being repaired. It was an unstressful experience, knowing what steps my repairs are at, and keeping me informed.

★★★★★
March 19, 2024

Had my tesla fixed there after a rear end. Wonderful service, with the tesla manager making the whole process quick and smooth. Would definitely recommend them for any auto body repairs.

★★★★★
March 19, 2024

My experience with Branning s Auto Body was hassle free! From the initial phone call to schedule my repairs all the way to the day I picked up my vehicle. Everyone kept me in communication step by step with the process of my repairs and I couldn t have been happier with the results! Not to mention I haven t seen the inside of my car so spotless since the day I bought it!

★★★★★
Verified Reviewer
March 19, 2024

I recently had my car fixed at Branning. A commercial truck hit my little Mazda3 at a stop sign, so although I was stopped and he was barely moving, there was quite a bit of damage to my car (damageto several panels/ areas to the rear passenger side). My dad had previously used the branning in Princeton and had a great experience, but since I live in EB, I decided to use this location after reading all the amazing reviews. Fran and Kelly were the ladies at the front desk and they kept me updated throughout the entire process. They called me when they had trouble reaching the insurance company for the supplement, so it didnt delay repairs longer. They also emailed me updates on when the car was finished with the body work, when it was being painted, and when it was in line to be quality checked. Fran and Kelly were so nice and helpful. When I got the car back, it looked better than when I dropped it off. They washed and cleaned it and I couldnt even tell it was in an accident. They matched the color perfectly and did an outstanding job! The repairs have a lifetime limited warranty which is a perk! Also, they partner with enterprise and have a hertz on-location in case you need a rental. It was very convenient! Hopefully I wont need to come back, but if Im ever in any future accidents, this will be my go-to place!

March 19, 2024

Wish I could give Zero stars. Don t go to Branning!!! Very poor service. So delayed. Will not respond and if they do they will keep you waiting on and say parts are still not available. Our final invoice was double than what they initially assessed, despite cosmetic repairs only. The management doesn t care at all. They kept our car for over a month and we kept chasing them every week with no progress. The final product was also not up to the mark. Would not recommend anyone going to Branning and wasting their time and money.

★★★★★
March 19, 2024

The best auto shop , they really did a good job on my car and I truly recommend them for car service. Kelly and Fran were very nice and polite as well when it came to the car going about details and etc . It was pleasure going to this auto shop

★★★★★
March 19, 2024

Kelly and Tran were very nice with me. My red Camry now is more shiny than before. In just two weeks and one day, get my car back. These people are serious.

★★★★★
Verified Reviewer
March 19, 2024

Really great employees and fast repairs. I had to go out of the country during repair and Alexandra helped me with updates and also kept my car battery charged more than 50% even after being out of the country and taking care of my car Tesla Model 3. Thanks to the Team!

★★★★★
March 19, 2024

We recently used Branning to have our vehicle repaired. The front desk staff were very kind and were patient with all my follow up calls. Alex was helping coordinate repairs; she knew we had to return our lease and kept everything moving despite delays from Tesla and helped get it over the finish line in time! We had a great experience and would recommend to our friends !

★★★★★
March 19, 2024

I had a wonderful exprience with the Branning employees. They were professional and kind. Answered any concerns that I had with a smile. THANK YOU Fran and Kelly.

★★★★★
March 19, 2024

Branning did a great job with my truck. Fran and Kelly are very nice ladies and they call you back like they say they will. I recommend brannings.

★★★★★
March 19, 2024

Went to Branning to have my Jaguar repaired. What a great experience. The quality of work is excellent and the service is top notch. Fran and Kelly at the front desk are so nice to work with. They provided me frequent updates as to the status of my repairs and were always so pleasant.

★★★★★
March 19, 2024

Took my truck to get repaired due to a 18 wheeler tire blow out which hit my truck. My truck looks like I took it off the show room floor. Great job, quick service. Easy to due business with.

★★★★★
March 19, 2024

Kelly and Fran were extremely kind and helpful. No issues and overall smooth experience

★★★★★
Verified Reviewer
March 19, 2024

My review of Branning Auto Body is five stars. I will tell you why that is. Professionalisim and Courtesey. From the first day that I took my SUV to them, they have been outstanding. Lewis Ventura who was my claims appraiser is such an excellent person to work with. He had to update the estimate a couple of times, due to unforseen damage that was in the original estimate. Fran and Kelly were also excellent at not only being extremly friendly theoughout the whole process, but also keeping in great communication with me. In my case by email. Also on my first day there, they had arranged for enterprise to be their with a rental. How awesome was that! Enterprise also gets a shout out for theor professionalisim and courtesy as well! My original estimate called for four days to be completed. However, due to unforseen damage, holidays weather, parts shortages, this turned into over a month. However, it was all good for the above already mentioned reasons. I had a good rental SUV, and so as they needed to extend my repair date, so my rental was extended through my insurance. Not a big deal. I had a car to drive!!! The actual repair work looks awesome. The only thing that I would expect, which was not done, is that the interior of my SUV be cleaned. The dust from the repairs is in the whole truck. It is not a big deal to wipe everything down, but that is the only issue I have. Which is really a non issue when comapred against all of the good I have to say about them. So, do not be afaird to take your car to Branning Auto Body. You will be glad that you did! I also was able to drop off my rental, and the said that they would handle it for me with Enterprise. That was awsome again! Thank You Branning!

★★★★★
March 19, 2024

Excellent service

★★★★★
March 19, 2024

Two weeks ago, I brought my car in from an accident that caused my front bumper to bend in. I never used Branning before and was nervous to see how the repairs would go. It took a good two weeks to get all parts replaced, but I got the car back today and the wait was worth it for how the car turned out. The team did a fantastic job and during the process I received email and phone call updates from either Kelly or Fran on how far along they were on the repairs. Great work, excellent customer service, and an easy process. All the best to the Branning Auto Body team and thank you for making my car look less like a crushed can.

March 19, 2024

They take forever to complete a repair and have awful communication. I dropped off my car on Tuesday 8/22 for a repair appointment. Later that day I received a call explaining what needed to be done and was told it should be ready on 9/5. I received an email on 9/7 stating it was going in for clean up and quality review so assumed it would be ready that afternoon. I called later that day and was told I would receive a call back later that day with an update. I never received a call back so I called again on 9/8 and was told they were finishing up my car and it would be ready that afternoon. On 9/11 I called back again since I still hadnt received a call that it was ready to be picked up and was told I would be given a call back and I finally was. Anthony called me back and said it would be ready midday 9/12 which it was not. Taking over a week more than the estimate and the lack of communication was unacceptable. Everytime I got an update, if I even got a response, was It will be ready tomorrow and it never was. I do not recommend them and notified GEICO who recommended them of the quality of service.

★★★★★
March 19, 2024

Amazing customer service and excellent workmanship! A special thank you to Fran, Kelly, and Mike K for keeping us informed during every step of the repair process. Your kindness, patience, professionalism, and knowledge were all very much appreciated.

★★★★★
March 19, 2024

I chose Branning through Geico s Auto Repair Xpress program after my daughter had a fender bender. From check-in to checkout, the team kept me well informed of her car s status. The repair work was impeccable and completed in a timely manner. I highly recommend the Branning team to anyone in need of auto repair. They are a pleasure to do business with.

★★★★★
March 19, 2024

Excellent work. Everyone was great. Quality repair... Excellent paint finish.. Front desk Fran and Kelly were the best.. Mike was great!

★★★★★
March 19, 2024

Highly recommend! Working with Branning was the easiest part of getting my car repaired. Great customer service and communication throughout the process. Office staff were extremely helpful. Arranging a rental car was a breeze. Car came back looking great and the complementary cleaning was a great added touch!

★★★★★
March 19, 2023

Very professional. Excellent services. They kept me informed throughout the whole process. Meaghan Chandler was exceptional. Highly recommend to everyone.

★★★★★
March 19, 2023

This is not the first time I used Brannings Autobody services. This time they had to do body work and paint on my car. As always, they provide good service as well as great job. Cannot be more pleased! Services Painting, Body & Trim

★★★★★
March 19, 2023

I was recently rear ended and used Branning to fix my bumper as it was an associated auto body shop with the other persons insurance. They were great. They took me in first thing, they were informative, they worked around my schedule and my car looks great. My car looked great inside and out, I felt like I was picking it up from being detailed! Megan at the front desk was awesome and answered all of my questions. I wish I could remember the name of the mechanic who did my walk through and assessment. He was friendly, patient and informative. Thanks so much Branning!

★★★★★
Verified Reviewer
March 19, 2023

Went well, time will tell how they treat my baby

★★★★★
March 19, 2023

Excellent work!

★★★★★
March 19, 2023

My car was hit in front of my house and my insurance company recommended Branning. Obviously I hesitated since it was insurance recommended but this place is AMAZING. The customer service I received was incredible- not to mention the price was great (as I received another quote from another body shop- it was $5K apart.). The minute I dropped off my car, they had a rental car ready for me at the place, then when the wrong tail light came in, they call and emailed me to know that there would be a 2 day delay, then extended my rental for me. I didnt have to do ANYTHING! They were very communicative and again, customer service was FANTASTIC. Ive never had this easy of a time getting my car repaired. They told me exactly what they needed to do to repair my car, uploaded pics to my insurance ap and there was no BS. I cant thank them enough. Meaghan who checked me in was professional, friendly and also very communicative throughout this whole experience. I hope I never have to go back but I definitely will if I need to. Highly recommend!!!

★★★★★
Verified Reviewer
March 19, 2023

Probably the best looking autobody place Ive been too bathrooms are pristine people are so nice

★★★★★
March 19, 2023

Its a nice experience with Brannings EB.

★★★★★
Verified Reviewer
March 19, 2023

Amazing work with my car looking brand new. Very detailed orientated. Very friendly and knowledgeable staff who take the time to answer all of your questions. Very caring in a difficult situation.

★★★★★
March 19, 2023

I had the best experience ever with Brannings Brunswick Auto Body, the people are so kind and responsible. They had excellent service and communication, a job well done in the time specified. I cant thank them enough. Meaghan who checked me in was professional, friendly and also very communicative throughout this whole experience. Highly recommend!!!

★★★★★
March 19, 2023

Going to brannings auto repair was the best for getting my car repaired. I was concerned but was contacted frequently by Meagan and Danielle about updates on my vehicle. After my car was finished we were walked through by the manager of what was fixed and repaired. I would recommend Brannings EB!

★★★★★
March 19, 2023

This shop is really recommended. I had a damage on my rear bumper and the job was not perfect when I visited to pick up the car. I visited more than 3 times because I was not satisfied with the fishes. They ordered new brackets and different bumper and replaced it again and again until I was satisfied without any complain and I understood it wasn t easy work.

★★★★★
March 19, 2023

Used this shop that was approved by my insurance for body repair. Great customer service and communication throughout. Excellent service and quality of work was great as well. Highly recommend!!!

★★★★★
March 19, 2023

I ve used Branning in the past. They are certified thru my insurance Co. The staff is very professional and efficient. The workmanship is exceptional. My vehicle looked perfect,when completed.Definitely would recommend!

★★★★★
March 19, 2023

I had a great experience with Branning. I chose this shop because it was one associated with my car insurance Geico. It was also only a few miles from my home. The inspector was very helpful, and explained everything in detail that would be done. I was also able to get my rental car in same location which was extremely helpful. it was helpful receiving the email updates with the status of my repairs. My car was ready in the time they estimated and the quality of work was excellent!

★★★★★
Verified Reviewer
March 19, 2023

Got an estimate on my SUV very quik and in detail.

★★★★★
March 19, 2023

WOW! Just took my car back after repairs. The repairing was like nothing happened, like brand new and also professionally cleaned. The staff was extremely nice, especially Meaghan and Alexandra. Thank you everybody. Leo.

★★★★★
March 19, 2023

I had a very positive experience! The ladies at the front desk were so kind and helpful after my car accident. My car was ready before the original estimating timeframe. The repairs completed were top notch!

★★★★★
March 19, 2023

Branning is your one stop shop. A sit back and relax quality of service and the employees were very professional and knowledgeable. Would definitely recommend!

★★★★★
March 19, 2023

The team at Branning is awesome!! I used them through GEICO but they did great work, seamless customer experience and great team to work with. They keep you updated with progress on your car and deliver it as planned.

★★★★
Verified Reviewer
March 19, 2023

getting your car fixed is never easy or enjoyable.. lots of parts shortages out there at this time. be patient and do whatever you can to source parts on your own if necessary. nice people .. family business.. they definitely aim to please even if sometimes they dont.

★★★★★
March 19, 2023

Profesional, helpful people and the receptionists were very nice helping me in every inquiry I had.

★★★★
Verified Reviewer
March 19, 2023

So far so good. Seem very professional.

★★★★
March 19, 2023

The staff at branning are absolutely wonderful! From the moment i brought my car there i was treated with respect and courtesy! They explained the procedure for the fix of my bumper and they even Made a reservation for a rental car that i didnt know i could do! Wonderful place of business

March 19, 2023

Could not get an estimate without knowing claimed party insurance information, girl at the front desk told me if I paid for the damage cash the price would be higher.

★★★★★
March 19, 2023

Branning was very professional and communicative throughout the whole process. They did a great job repairing my car and will definitely go back in the future if needed!

★★★★★
March 19, 2023

Great experience with Branning. Recently had my rear bumper repaired and painted here and the work was excellent. They worked with the insurance company from day 1 and kept me updated along the way. My car was ready exactly as expected and was even washed and the interior cleaned at pickup! Kudos to Meaghan and the team for a pleasant experience.

★★★★★
March 19, 2023

I was very excited about the work done on my car. The front office was beautiful. Looks like a hotel lobby. I would recommend this place to anyone who needs body work done on their car.

★★★★★
March 19, 2023

Meaghan at the front desk was very helpful. The team helped get me into a rental car from the same location as the auto body shop, which was important to me. I was also nervous about how long it would take to get replacement parts, but the team reassured me that it would be easy to get parts for my car. Great experience- hope I never have to use them again, but definitely satisfied! (and the repair came in UNDER the estimate as well!)

★★★★★
March 19, 2023

Very impressed with the professional and super friendly staff. The work done to my car was excellent. 2nd time I ve used them, and will do so again!

★★★★★
March 19, 2023

Great staff and more importantly, the process of checking my vehicle in to the quality of the repair. I highly recommend this place.

★★★★★
Verified Reviewer
March 19, 2023

My Car had a minor accident and Geico referred me to this collision center. My overall experience with Branning was really awesome. Because of the supply chain issues that part took almost 2 months reach to the center from Germany. I wanted to thank Tammy and Alexandra for helping me to navigate through this situation. Initially I was having a hard time to get a rental. Alexander helped me to get a car from the rental. Tammy was super helpful and supportive and worked with the Vehicle Manufacturer, Parts dealership to get the part. She kept me posted on every step of this process. The best part of all of this is the way they presented my car back to me after service. They did a full detailing of the interior of the car, which looked almost like a new car when I received it. There are lots of supply chain issues going on the Automobile industry and delays are mainly caused by lack of availability of parts. Brannings makes the customers life easy by relentlessly working to get the parts as early as possible. Thanks Alexandria and Tammy. Really appreciate your efforts.

★★★★★
Verified Reviewer
March 19, 2023

A great experience overall. The repair and communication was thorough. There was an issue after the repair but they took care of it right away.

★★★★★
March 19, 2023

Everyone at Branning is truly amazing! Friendly, professional, and extremely accommodating! They did beautiful work fixing my car, and made the process seamless.

March 19, 2023

I took my tesla to the shop in Oct 2022. As of now I still yet to know when my car will be ready. Everyday I call the same excuse is given car is inline to be clean. This is the same answer for over a week. Avoid this place at all cost.

★★★★★
Verified Reviewer
March 19, 2023

Had our car repaired there. Everything was great. Communication was top notch. Car came out great.

★★★★★
March 19, 2023

Extremely satisfied with the service provided. They did a great job on my car. I was kept up to date on the repairs and was completed on time. My car looked brand new and they also cleaned my interior. Highly recommend!

★★★★★
March 19, 2023

I had an amazing experience, my car was done within 2 weeks, I could not be happier!!!

★★★★★
March 19, 2023

Cannot say enough good things about Branning! They are so pleasant to work with and their efficiency and timliness are so commendable! This is the only place I will be taking my car for repairs now!

★★★★★
March 19, 2023

Just had my truck in for body shop repairs after someone hit the front of my truck and they were amazing! They kept me informed when a part was delayed and the ladies at the front desk were so friendly and kind! The adjuster that I met to go over the damage and time frame was very nice and answered all my questions. I would def recommend using them! Also my truck came back clean and had my seats wrapped to protect my leather and floor mats which was very nice!

★★★★★
March 19, 2023

Alex at the front desk is extremely friendly and made the whole process easy to understand. Excellent customer service! Lou walked me through what needed to be fixed and was super helpful, and did an excellent job on the finished product. Leaving my new car was hard but the team at Branning made it as comfortable as possible. Highly recommend their services!

March 19, 2023

Do not use this facility to for any accident related repairs if your insurance company recommends them. They will not repair your vehicle properly and they will cut corners to save themselves and the insurance company money. You have the right to have your vehicle fixed at any auto body shop so do not go where ever you insurance tells you to go. Comment Here if you would like proof of the poor job they did on my vehicle.

★★★★★
March 19, 2023

Excellent job! Kind and Courteous employees. A rental was there waiting for me as they took my car for repair. Repairs done in a timely fashion. My car looks great. 5 stars definitely. Pru Goffredo

★★★★★
March 19, 2022

The work on my car was done in a timely manner and looks great. Everyone was very nice. I had a very good experience and I will definitely recommend Branning Auto Body to my family and friends.

★★★★★
March 19, 2022

I went to Branning s through my insurance for my back bumper. The process was very easy & Meghan at the front is super nice. They even detailed my car after the work was complete. That made my day. A extra step of kindness goes a long way in the times we re living in. I was extremely happy with Brannings!! If I ever need more work done I ll definitely return !

★★★★★
March 19, 2022

5 Star Body shop. Extremely pleased with the service . dropped my car off had enterprise rental immediately there to keep me moving . Meagan was awesome giving me updates on body work that needed to be done and it was finished perfectly 3 days earlier than planned . Great job guys !! Mark

★★★★★
March 19, 2022

Brannings has been my familys go to body shop for a very long time. They seem to be the preferred auto body shop of several major automobile insurance providers and we use them whenever theres insurance-related body work to be done on one of our vehicles. The experience is always a breeze. From the quick appointment for the estimate, to having a car rental agency in the same building, to advising you of the status of your repair, Branning is the way to go!

★★
March 19, 2022

I picked up my car it had water stains all over it. They fixed the car right though. But they ruined it and said they have some buff it out. After I left it there over a week for a scratch on side of the door. I m sure there were new scratches on my car it looks like they tried to get out. But did a terrible car washing job. And one thing I don t like is they think they work for insurance company but it s your choice to bring your car there. My Hyundai got brought there when a state farm driver hit my car they partner with State Farm they did some shady stuff like didn t pop my truck until State Farm came. Obviously I m letting my lawyer know of this shady activity. Totaled my car by putting a bunch of things on there that wasn t broken on the list. They forget the insurance company works for us and they work for us if we bring our car to them. Wouldn t recommend bringing your car here if you have geico or state farm.

March 19, 2022

They stoled everything from my car..

★★★★★
March 19, 2022

First time user of Brannings Auto Body. Insurance company recommended a list of auto repair shops. I checked out all using the internet and choose Branning to do the repair from the reviews i had read. Their staff was very professional and the work on repairing the damage driver side front end of my Toyota Camry 2018 came out like it was right out of the showroom when i first leased it. I highly recommend using this company for any auto repair work.

★★★★★
March 19, 2022

Discovered them through my insurance. Staff is very friendly and professional. My car was even ready before the estimated date. They disinfect your interior to boot, will 100% come back here for any more work I need done.

★★★★★
March 19, 2022

The people were friendly and professional from the person at the front desk to person who performed the estimate on my 2020 Audi Q5. The work was done perfectly ( rear bumper). I got the car back before they estimated.

★★★★★
March 19, 2022

When we received the online estimate, Branning followed up and were extremely professional. They were very accommodating with dropping off my car, and keeping me in the loop as to what was being done. They had said it was a potential 5 day job, but had it done sooner than that. They were truly a pleasure to deal with.

★★★★★
March 19, 2022

Went to Branning Collision Center to get my car door fixed. They were very professional, kept me informed through out the whole process, delivered on time and the repairs where of high quality. I recommend them and will use them again should I need to in the future.

★★★★★
March 19, 2022

Excellent service and communication, a job well done in the time specified.

★★★★★
March 19, 2022

Have been taking my vehicles there for years and have always been happy

★★★★★
March 19, 2022

The service that Shawna provided was awesome. She updated me on the status of my car. She arranged the rental car as well. I always use Branning when I need car repairs.

★★★★★
March 19, 2022

I used Brannings services 3 times now and I am very satisfied with their services each time. They provide you a right and reasonable quote, work with insurance and provide time to time update. Want to mention Shawna and Meaghen as they communicate all information on timely basis as well as they treat you well. I would definitely recommend Branning for any kind of Auto work.

★★★★★
March 19, 2022

Great experience at Brannings Collision! Very satisfied with the work that was done and Shawna and all staff were very accommodating.

★★★★★
March 19, 2022

We used Brannings for my husbands car. Meaghan was very kind and polite. Shawna and Meaghan made the process that much easier, we received updates with every step of the process. They were courteous and professional. They went out of their way to make sure everything went smoothly. We would use them again for sure.

★★★★★
March 19, 2022

Have nothing but great things to say about this business, they were super friendly and professional. Kept me up to date on the repairs for my car and answered any questions I had. Megan and Shawna were excellent to work with and really make you feel like a valued costumer. Would recommend family and friends to go here for any car repairs and my husband was so pleased he even said Now I know where I m taking my car next time . Give them a try you won t regret it !

★★★★★
March 19, 2022

Very efficient process. Kept us informed all the way through and handled it with our insurance.

March 19, 2022

My wife had her car repaired there last week and they stole expensive glasses that we accidentally left in the car. Their response was that we shouldn t have left them in the car. We didn t realize they had thieves working there. Do not use them.

★★★★★
March 19, 2022

Great Service from Brannings team, they fixed by car before time and make it look like before. They helped me understand the details, answer my queries.

★★★★★
March 19, 2022

That s the second time I used Branning Collision, they did a wonderful job ! Shawna and Louis are the best , my car look a brand new again , love the job, customer service % recommend it!!! Positive

★★★★★
March 19, 2022

I used Branning to repair my car after an accident. They are extremely attentive and professional. Shawna made sure I knew exactly what was happening with my car each day and was so nice! Louis explained everything in detail and made me feel comfortable. I really appreciated the pictures they emailed on almost a daily basis so I knew exactly what was going on with my car. They even finished fixing my car ahead of schedule! This is the best place to go if you need your car repaired. I highly recommend Branning!

★★★★★
March 19, 2022

If you are a Geico Insurance customer and you need any kind of repairs on your car you definately take it Brannings Brunswick Auto Body in East Brunswick on Rt 18. From the minuet I walked in to the place the girls in Customer Service Shawna and Daniella gave excellent service the gentleman Jason on the was my claim adjuster was also excellent gave me an update on the progress of my car until it was returned back to me after 5 days looking like the day I got off the dealer lot. Thank you again your service was excellent.

★★★★★
March 19, 2022

Branning s Brunswick Auto Body took really good care of me from the onset of my car accident. Megan, Shawna and Lou were all fantastic. They kept me in the loop every step of the way. When my car was returned to me it looked fantastic. Thank you for providing me with a great team

★★★★★
March 19, 2022

Branning is a very professional establishment with quality workers and quality work, did everything they said they would do and in a timely matter excellent for me 5 stars , 6 if they go that high too :)

★★★★★
March 19, 2022

I had my car towed to Branning to repair damage to rear end of my car from an accident. Shawna and Meaghan were very professional, friendly, and knowledgeable. They kept me updated throughout the entire process which was amazing. Shawna went over everything when I got there and I was very impressed with the service. I would highly recommend using Branning.

★★★★★
March 19, 2022

Branning met all the expectations for the necessary body work to my car. The car came back looking better (and cleaner!) than ever. They worked well with my insurance provider as well. Recommended!

★★★★★
Verified Reviewer
March 19, 2022

I experienced excellent customer service and great body work repairs on my infinity QX60 at Brannings Brunswick Auto Body in East Brunswick on Rt 18. It was referred to me by Geico as its close to my home. The service agent was quick to arrive and took a full look at my vehicle, explained me the formalities and next steps. I was out of there with a rental vehicle from Enterprise in less than 20mins. Shawna kept on providing me regular updates and progress on emails which I preferred. The day I picked up my vehicle, It was a quick return of the rental vehicle and picking my infinity with repairs explained. Awesome service !!

★★★★★
March 19, 2022

I absolutely love this place, the staff are very helpful and kind always have answers to your questions Keep me updated with my car I definitely recommend this place to everyone you won t be disappointed Positive

★★★★★
March 19, 2022

Very professional and clean facility. Everyone was very helpful and they worked seamlessly with my insurance company. I would highly recommend them.

★★★★★
Verified Reviewer
March 19, 2022

The office itself is beautiful and staff is very friendly and knowledgeable. I loved the fact it was one stop for all my needs which was extremely convenient. My car was completed in the time frame promised and the detailing/cleaning of my car was impeccable! They are very high tech and customer service is a priority! I would definitely recommend Branning for you cars needs!

★★★★★
March 19, 2022

My experience with Brannings Brunswick Auto Body was a positive one from beginning to end. All the employees I dealt with were professional, efficient and courteous. They kept me informed every step of the way. Their work was outstanding. I highly recommend them.

★★★★★
March 19, 2022

I have car accident for my both cars and Geico coincidentally let me select Brannings East Brunswick Collision center. I have to say they have best service I ever had in NJ. I was there around 7:30am and the staff(Louis Nazario) is already there to provide me the service. She is very friendly and already prepared all my documents. I just signed in a minute. The Geico inspection person (Jason)who walked with me outside is also very professional and well attitude. He updated my car information via message very quickly. The most convenient service is that the center has rental car service on the site. The clerk(Larissa) is also very nice attitude. I have my both cars back in just 3 days!!! This is super fast speed to fix my both car. Overall, I would recommend my family or friends to fix their cars in Brannings East Brunswick collision center. The is the best auto service center I will definitely go in the future. Awesome!

★★★★★
Verified Reviewer
March 19, 2022

The staff was very helpful and friendly. From the beginning to the end. Car came out great and got the car back 5 days sooner than expected.

★★★★★
March 19, 2022

Very Satisfied. Excellent Customer Service and High Quality work. Highly recommend.

★★★★★
March 19, 2022

The body work was top notch and Im happy with the condition of my vehicle. The service was outstanding and the staff was courteous, fully prepared to offer a great customer experience. Lou went out of the way to handle my requests while taking in the vehicle and he patiently explained all work that was done on the vehicle while handing over. Thank you!

★★★★★
March 19, 2022

Branning Auto is most certainly top notch. The quality of their work is EXCELLENT!!! They always have taken care of my vehicles with the highest quality of service. I would most certainly recommend there services for any repair needs (big or small). In addition, they always made an effort to keep me apprised of the status of my vehicle. They are all very personable and are an absolute pleasure to work and do business with.

★★★★★
March 19, 2022

I recently bought my car in for repairs to the rear bumper of my car. The repair was completed quickly and efficiently. I was very pleased with the repairs done. The people I came in contact with at Branning s were knowledgeable, kind and courteous. I would gladly recommend this company to friends and family.

★★★★★
March 19, 2022

My car sustained a lot damage to the driver side rear. I didnt think it would be possible to restore my car to its pre-accident beauty, but Branning did! My car looked like it came out of the showroom. All panels are perfectly matched. The work on my car was completed when they said it would be completed. I recieved weekly updates and the office staff is proffesional and curteous. I highly recommend Branning for all auto body work

★★★★★
Verified Reviewer
March 19, 2022

This is the second time I brought my car to Brannings and the second time a deer hit me. The first time was my right front light and corner panel when they got done you couldnt tell my car was in a accident. So when a deer ran out and hit the side of my car I new where I wanted to go to get it fixed. They replaced the door panel and back corner panel and painted it and you cant tell that anything happen to the car. Let me explain there procedure . When you get there. They look at your car and they tell you what they can do and explain how they are going to do it. Now the nice thing is they call you or text if you like and let you know every process your car is in. So you never wonder if they are working on your car. I almost forgot there is a Enterprise rent a car in the same building so you can drop your car off and drive out in another car. Talk about convenience. Why would you want to go anywhere else.

★★★★★
March 19, 2022

My car was hit by a deer. Branning could not have been nicer about everything. They would email me with updates, they were very prompt and answered all my questions. Excellent service and very customer service oriented.

★★★★★
March 19, 2022

Brannings Brunswick Auto Body is the best. They are outstanding. This is the second time I went there. I ask my insurance company to send my car to Branning. The process was very easy. Pleasant experience from start to finish. Cannot say enough how impressed I am. I really like the business Branning do with their customers. They even detailed my car. I am extremely happy with Branning. If I ever need I will definitely return again. Highly recommend Branning.

★★★
Verified Reviewer
March 19, 2022

I dropped a family member to pick up a repaired vehicle

★★★★★
Verified Reviewer
March 19, 2022

I chose this body shop as it was one of the ones associated with my car insurance and it was also in close proximity to my house. However, Brannings did not disappoint. The damage inspector Lou was friendly and explained everything in detail about the whole process and what to expect. I was able to be reminded constantly via email of any updates on status of my vehicle which kept me in the loop. It was a seamless process in renting a loaner vehicle as the rental car service was just inside. The repairs itself were flawless as my car returned back to me as if nothing ever happened. I would return again.

★★★★★
March 19, 2022

Meaghan went beyond her time to leave(5pm) to help me with an issue with my Auto insurance. Even after my frustration, they understood my situation. Great Job

★★★★★
March 19, 2022

Great experience from beginning to end. Timely updates. Coordinated rental car for me as well. Car looked like brand new after the repair work was done.

★★★★★
March 19, 2022

We choose Brannings for the convenience and we were so pleased with their work. They called us frequently to let us know the status of our car and completed the work in a timely fashion. Renting a car was a breeze too. Everything is there for one stop shopping!

★★★★★
March 19, 2022

Best experience ever had , people are so kind responsible more than we do to our vehicle. I don t noticed the minor difference after the fix ,as brand new. Vehicle . I hit the curb and my rocker panel bottom get hit and my door Doors were stuck hard to open the door . After job done looks like a brand new car with no difference even in color after the paint work done. While i was taking my car i do had some dashboard lights on for key detection, tpms error . Branning fixed the issue . In and out like a brand new vehicle. Tamy adjuster did a great Job . Highly recommended.

★★★★★
March 19, 2022

Excellent customer service, professional, timely! what a great and easy experience! All places should be like this!!!

★★★★★
March 19, 2022

The weekly updates on my car really helped keep track of the progress and the people were very helpful answering questions I may have had about the car or repair process.

★★★★★
Verified Reviewer
March 19, 2022

Did a good job. Had my front end replaced on my 2019 Traverse. From drop off the pick up 16 days. Car was detailed inside and out when I picked up like new.

★★★★★
Verified Reviewer
March 19, 2022

Great and professional service, very friendly I would definitely recommend them for any auto service or body works Services

★★★★★
March 19, 2021

I brought my BMW here for some body work, they were very professional. They constantly sent updates as to what stage the car was which is very important to me. Bottom line, excellent service!

March 19, 2021

Horrible service

★★★★★
March 19, 2021

Branning did an excellent job repairing my Honda. Additionally, SUV was cleaned both inside and outside. Branning also phoned me about the status of the Honda and more importantly returned my phone calls a rarity these days. Highly recommend Branning.

★★★★★
March 19, 2021

Have used Branning on 2 separate occasions. Both experiences were excellent. Superior workmanship, courteous timely service and an informative, knowledgeable staff. Megan was more then helpful, pleasant and professional. Great follow-up keeping informed along the way. I recommend Branning very highly.

★★★★★
March 19, 2021

Outstanding service made my bmw look as good as new. Also took a dent out without charging me extra. Great people.

★★★★★
March 19, 2021

Brannings provided first-rate service from beginning to end. They provided an accurate and informative estimate of the work needed, arranged for a rental car to be available on-site, and kept me informed of the progress of the work until completion. Meghan Chandler provided great customer service. The quality of work was first-rate and my overall experience was excellent.

★★★★★
March 19, 2021

Awesome customer service! Kept me well informed throughout the entire process. Meghan was great and very friendly!

★★★★★
March 19, 2021

Unfortunately I got hit by a drunk driver and I had to leave my car at Brannings in East Brunswick for front end repairs. My car looks amazing and Meghan is the friendliest customer service rep ever! She was so helpful and made this unfortunate ordeal much better! I highly recommend this business...Thank you so much!

★★★★★
March 19, 2021

Brannings Brunswick Auto Body did an amazing job fixing my car! They paid close attention to minor issues and they addressed all of my concerns. Special thanks to Megan for keeping me updated and informing me throughout the whole process. My car looks brand new again! Would recommend this business to everyone. Very professional from the beginning to the end. Thanks again!

★★★★★
March 19, 2021

Took my car in for some body work. They were very professional, did a great job, and even got the car back to me earlier than expected. Overall excellent experience.

★★★★★
Verified Reviewer
March 19, 2021

Repaired/replaced back tailgate, window and trim which was damaged in an accident. Original time estimate was eight days. The job was completed in five. The car looked like new, was immaculate and totally sanitized when we picked it up. Additionally, Meagan in customer service kept us informed of the job status by email throughout the entire process. Could not have been happier with the whole experience.

★★★★★
March 19, 2021

Brannings Auto Body did a great job repairing my truck, it was done in exactly one week and meaghan emailed me updates every other day. I highly recommend them!!!

★★★★★
March 19, 2021

The customer service provided by Branning was excellent. They provided me with daily updates on the work. The repairs were excellent; the car looks brand new! All timelines as to when the car would be ready for pick up were true. Customer service followed up on my satisfaction continuously and even contacted me after I picked up the car to make sure I was satisfied after driving it around for a few days.

March 19, 2021

Have been here once, through Geico making my appointment and their customer service is piss poor quality.

★★★★★
March 19, 2021

Excellent experience...Meghan was especially helpful. I would recommend this business to anyone seeking high quality and efficient body work

★★★★★
March 19, 2021

They Were Very Professional And Provided Me With Great Service. They Also Keep Me Updated Daily With The Work On My Vehicle But Also Did Great Work On It. I m Very Pleased With Everything. Meghan From The Front Provided Phenomenal Customer Service And Answered All Questions I Had For Everything. Thank You Again Branning s Brunswick Auto, Your Service Was Again GREAT !

★★★★★
March 19, 2021

Branning is excellent. We have used them a couple of times over the years and each time we are extremely pleased with the services. Ryan and Meghan keep you informed every step of the way and the place is high class all the way. A rare find in this day and age!!

★★★★★
March 19, 2021

Had taken my car to Brannings post an accident. Overall the process was very smooth and worry free. They kept me fully informed throughout the repair process and completed the work prior to the committed date (even over holidays). I would recommend their service.

★★★★★
March 19, 2021

I was very pleased with the repair of my front fender. But mostly pleased with Meaghan keeping me informed of the timeline my car was being repaired. They were very helpful and convenient having a car rental company right in their building . Everyone one wore masks and I felt safe. I was very impressed when i picked up my car. It was immaculate! The outside was clean and shiny. The drivers seat and street wheel was covered in plastic and i could smell that they disinfected the inside of car! I highly recommend Branning for all your auto repairs.

★★★★★
March 19, 2021

I had some damage to my brand new car, the Branning folks gave me the comfort of knowing that the work will be done and my car will be repaired. They called me once they had space in the shop. I dropped it off and a few weeks later it was finished. When I picked it up it looked like it rolled out of the showroom, perfectly repaired. You would never have known there was any damage to my car. I strongly recommend Branning for any repair work. A professional, courteous and talented team that does great work!!

★★★★★
Verified Reviewer
March 19, 2021

Great service. Worked with my insurance directly and handled everything internally.

★★★★★
March 19, 2021

We used Brannings to repair our car after an accident. They did a great job - the car looks & runs great. Meaghan was awesome with keeping us up to date on the progress of repairs. It was virtually painless - everything was handled online and via email. Having a car rental desk on site provided the extra bonus of not having to go to two locations to finish up. On the day of pick up, we were in and out in 10 minutes. Highly recommend this business. Thank you from a VERY happy customer!

★★★★★
March 19, 2021

I brought in my vehicle and from the start, everyone was very courteous and attentive. The whole time I was kept informed of the progress and process of the vehicle repair. Thank you so much for your services. I will not go anywhere else.

★★★★★
March 19, 2021

Meghan and Ryan were professional, courteous, and put me at ease, keeping me informed and up to date on the status of my vehicle, right up until I came in to pick it up. The paint match is excellent, and the body work is remarkable. I am very pleased with the completed job. The vehicle was sanitized and cleaner than when I brought it in. I like that I can rent a car right on the premises, which is very convenient. No hassle and no run around. You receive an estimate prior to the work being done, with no unexpected costs after the fact. All work performed was with OEM items, no aftermarket products. This is the second time I have had work done at Branning, both times with Meghan and Ryan as taking the lead. The work is top notch, with no short cuts. My experience with Branning has been positive, and would not hesitate using them in the future if the need should present itself.

★★★★★
March 19, 2021

They did a good job and I had no problems at all.

★★★★★
March 19, 2021

From the moment I walked into the lobby I knew I was going to get FIRST CLASS service! The minute I walked in I was greeted by Meaghan and she walked me through the process. Ryan, MY estimator was informative and could tell that I LOVED my car and was a little nervous about leaving it behind. He answered all my questions and told me if all goes well I would have my car by the end of the week! He kept his word! Brandon from Enterprise provided me with my rental and gave me a quick tutorial of the cars features: gas door, heater, trunk button, etc. I would HIGHLY recommend Brannings to all my friends and family. Keep up the great work Branning team.

★★★★★
March 19, 2021

Unfortunately my car was hit once again while I was shopping. I had no hesitation to go to Brannings Auto in East Brunswick. From my past and present experience of Brannings, I have found them to be professional and courteous. Lisa and Meagan made the process of getting estimate, commit time of vehicle being ready, and overall experience to be very efficient . I have no hesitation in recommending Brannings.

★★★★★
March 19, 2021

I was very please with the service received at Brannings Auto Body, The staff was very friendly and helpful from the moment i walked into the building. Will definitly return for more car services.

★★★★★
March 19, 2021

The experience I had with Branning was professional from the start of the process in making an appointment to drop off, to the completion of the job on time. The work was done with a very high quality. I appreciated an email during the repair process saying everything was ontime, and should be expecting the car returned by Friday, and i got a call Thursday afternoon it was ready for pickup. The care in protecting the seats and floors from dirt, and the Covid cleaning before the car was returned.

★★★★★
March 19, 2021

Replaced the front bumper (cowl) on my 2012 Dodge Ram. Very courteous, professional and thorough. Ive had other vehicles in for repair and Branning always is a step above.

Verified Reviewer
March 19, 2021

Horrible body shop, really poorly done repairs and no accountability. Wish I asked around first.

★★★★★
March 19, 2021

Branning Auto by far exceeds any other body shop in New Jersey. Meaghen , Tammy and the Branning team are very professional and polite. The quality of work is outstanding. I will always turn to Branning with all my auto repair needs . Staff is top notch. I give them plus stars and will always recommend to family and friends

★★★★★
March 19, 2021

I would 1000% recommend using Brannings Brunswick Auto Body. Dealing with Meaghan was a pleasure. She was very professional and nice to deal with. Great customer service skills. Ryan C, if he is your person of contact you are in VERY GOOD HANDS. Miracle worker!! He will call you and keep you posted on what needs to be done and when it will be done. Very easy to work with. He will give you his phone number if you have any questions on the job being done and after it is done. I am very happy with the job and service received.d I have been to them before and the service has been AWESOME. I also like the one stop shop, drop off car to get repaired and rental car agency is on site. Amazing job guys!!!

★★★★★
March 19, 2021

Meghan was wonderful in keeping in touch and keeping me informed of the status of my repairs. The body work that was done was excellent quality. Would highly recommend!