Hart's Collision in East Greenbush

Did a fantastic job to my vehicle and would highly recommend them for your Collision Needs

Great customer service

Been in business for a long time theres a reason. Good service.

Wouldnt bring my cars anywhere else for body work/ paint work! They do a great job and they are always on time and within budget. Traveling an hour to get here is a no brainer. I will travel for great work and that is what they perform here- GREAT WORK!

Laurie and Alex went above and beyond on my trucks repairs, I couldn t be happier. Looks brand new again. I would definitely recommend them to all my family and friends!!!

My jeep got hit pretty bad .And when picking it up it looked brand new

Very nice, personable, and responsive. They talked me through a minor issue I was having with my car and were able to fix it the same day.

Owner operated gem. Loved the new puppy who greeted me when I entered the office.

I was devestated when my 2 year old car was damaged and was nervous to hand it over to any repair shop. Hart s came highly recommended and they delivered. Absolutely amazing job, the car looks brand new and they did it so quickly! Laurie was very friendly throughout the whole process. Thank you all so much for the great experience!

They took my call for an estimate on such short notice, set clear expectations on how long it would take to fix my car they got done & it looks great! The even cleaned the interior to boot. Highly recommend here. Great people and friendly staff

I had a tree fall on my brand new vw golf r. I was hesitant to bring it to get repaired at just any body shop. I reached out to my fellow car enthusiasts who recommended Hart s Collision. I am very impressed with my whole experience there. They repaired my car back to its original state flawlessly using all OEM parts. Laurie and Alex were always very friendly and only a text away with any questions/updates. I would strongly recommend Hart s collision, especially if your car is more to you then just a way to get from A to B. Ps. Special shout out to Penny who also helped the whole process run smooth.:)

Great service friendly always.

Excellent job. Good price, nice people.

After another Collison center couldnt seem to fix my car right I got sent to Harts. They fixed it in one day and set up my rental car for me. Everyone is super nice and they even washed my car! Id reccomend this place to anyone.

Love my tailgate replacement thank you looks beautiful

You can tell that the people working here care about you and your vehicle. Laurie specifically kept me up to date with everything my insurance company was saying in regards to my claim. The people that did the repairs on my car were very thorough and kept my car interior clean which is not my experience with other car repair businesses. Over all a great experience if you need your car to be repaired!! Thank you to everyone at Harts.

My car was hit in a parking lot . Alex and Laurie handled the repair and the claim and made the whole process seem less. The car came out beautiful . Great work great service . Great family run business to deal with . Highley recommend!!!!

Local folks great service

Alex is an artist! Lori helped me do battle with my insurance company that wanted to total my wife s beloved Volt. We are over the moon happy. The Volt looks and drives like new! I will never go anywhere else.

Some businesses are using the pandemic to get away with predatory, dismissive and/or unsafe practices. My bestfriend waited more than a month to get Harts Collison to repair damage to the side of her car, and replace a damaged tire. In the mean-time, her car sat unmoving in a parking lot. Fast forward two months, and she has to get the dollar store quality tire they installed on her vehicle replaced. It is unsafe, and it was recommended that SHE PAY to replace it immediately. What was supposed to be a brand new tire is costing her even more time and money. I hate to see the stress and financial burden this entire ordeal is placing upon her household. Harts Collison was the location the insurance company gave my bestfriend as her destination option. Therefore, Harts Collison was the location that got to direct her vehicle repair nightmare. Its not okay. They owed her better!!!

Great place to get your car fixed! Very knowlegable and really will take the time to explain and show you what they did and the why behind it

Great people to deal with. Work is top notch!

They went over and above . Absolutely wonderful experience, including dealing with insurance company. Highly recommend. Will use again if ever needed.

Harts to the rescue again. Not that I like car collision repairs, but these guys are awesome. If you have a car repair issue DO NOT go anywhere else. Laurie and Alex should give lessons to other businesses on customer care, caring, cost, and dare I say work that makes the car look better than before the damage?? How do they do that?? Again, if you are looking for collision repair DO NOT go anywhere else.

Harts Collision has gone above and beyond every time Ive brought a car in for service. Edit: I cant say enough good things about these folks. Id give them 6 stars if I could.

Great service friendly staff car was ready when promised

Alex and Laurie never cease to impress. Always performing top of the line work. Had to get some painting done to make some scratches disappear and they did exactly that. The car came out looking fresh off the lot, brand new. Alex and Laurie are the best in the business. Once you take your car here, you won t ever need to go anywhere else.

Laurie and Alex always go the extra mile with detail info of what needs to be dine with vehicle as well as time of completion best body shop in Capital region.

If you need body work done on your car this is the place to go. Not only do they do high-quality Bodywork they also know how to deal with customers and they understand customer service. They also dealt very very well with my insurance company . the communication was there for every step of my repair. Sorry for the rhyme. They get my five star rating

Ive been going to them for years and will certainly continue to do so. Its incredibly difficult to find an auto repair shop that is reliable, honest and reasonably priced that also does great work, but this is definitely that shop. Ive recommended them to several people and they always tell me that Harts quote was significantly lower and the work is always great and finished on time. Theyre always available to schedule a quick inspection and the final price has always matched my initial quote. I highly recommend them.

Great customer service! Available all the time by phone or text and got my car right in! They were very accommodating and did all their research before I got my car in. While in the shop, they kept me up to date on everything going in with my car. They also did a great job working with the insurance company. My car came out looking brand new. I wouldnt go anywhere else!

I had minor damage to my rear bumper that they fixed while I waited!! Wonderful people, great service. I hope I never need more substantial body work, but if I do, I _know_ where I will take my car!! Harts, Thank you SO much.

Did an insurance repair for my car. Quick and easy Car rental just down the road. Very helpful to me.

We struck a deer with our 2020 Toyota Prius on our way back to our home in Eastern MA and ended up at Harts Collision for repair. Our experience with them was excellent. Being remote we could not easily be there in-person. However, they handled all of the insurance details and performed the repair in a professional manner. We are very happy with the result - the car looks and feels as good as new.

Very professional and personable. Quality of work is top notch. They kept me fully informed every step of the way. They even came in on a day theyre normally closed to accommodate my schedule. Couldnt be happier with my experience. Highly recommend.

We had work done there 4 times since 2018. Front end and hood repairs, rear bumpers and rocker panels that were rotted out look brand new for our 21 year old restored Oldsmobile! This family owned independently operated business is always worth going 3 counties over for high quality communication and precision.

They have done great work on my car and my husbands truck after weve had accidents!

Another nice job done by Harts Collision. I would recommend this company for any body work that is needed.

Great family shop! They fixed my rear ended and it s never looked better!! Excellent job thanks again

Great, honest local business. Did everything in their power to get the job done right the first time. Highly recommend.

This place is excellent!

Professional and quality repair. After being rear-ended Harts Collision made everything from the estimate to repair easy and stress free. Repair was done swiftly and with great precision and detail. Couldnt be happier with service provided, highly recommend.

I recently had a car accident and had checked out several local shops before deciding to choose Harts. I can confidently say it was the best decision. The communication and customer service that Laurie provided was the best that I have ever experienced from any business. She made sure to get back to me in a timely manner and answer any questions I had. She also sent photos of the progress of the vehicle which was much appreciated. My car was repaired sooner than estimated and it came out so impeccably! It felt and looked like it was brand new both exterior and interior. I highly recommend this shop for any of your auto repair needs! Thank you Harts Collision for making the process seamless .

Great honest people! Excellent customer service..and a perfect job EVERY TIME

Awesome people always Courteous and excellent service

Laurie@Harts was super pleasant to work with from start to finish.. I googled body shops and saw the reviews from this shop, so I decided to stop in and have an estimate done. She was very professional and efficient. She had emailed me within a couple of hours the estimate. Once I decided to do the work, and brought the vehicle in, I figured it would be at least a couple of weeks.. again to my surprise she said it would be done by the end of that week!! It was finished as promised and what an amazing job they did.. I m supper Happy with the way it turned out. I would def recommend bringing them your vehicle, I couldn t have asked for better service! Thanks Harts for the Amazing Job! You saved my what was beat up Jeep!

They are the best!

Had 3 great experiences with this business and then 1 very bad unprofessional one that left the owners throwing a hissy fit. They took money from my insurance company that was to be used towards interior detailing and then the guy they were going to give the detailing job to said, according to them no thanks they then took it upon themselves to do a mediocre job. When I mentioned this they got super defensive, called my car disgusting then wrote and physically threw a refund check at me and told me they didnt care. Absolutely unprofessional.

They repaired scratched fender, washed & vacuumed & returned car to me because I didnt have a ride to go pick it up. Would definitely use again.

Had an Allstate claim repaired there. 1st time there. Got the job done quickly. Very nice people to deal with. Excellent workmanship. I will use this shop again.

I almost never leave reviews, but these guys were awesome!!! They made an unfortunate situation into a pleasant one. They did a great job, were friendly, quick and about half the price as one of the large competitor companies. I would definitely use them again!

Friendly and professional a combination not often seen.

Absolutely 5 stars easy. Amazing customer service . professional work. Hands down the best in the Business.

My car always comes back brand new from her and her husband. These two are fabulous!!! Love them prices are super. So much cheaper then dealerships. Like 1/2 price.

Have been there twice and Laurie and Alex are great. There work is top shelf and reasonable. Would recommend them highly.

Went for car estimate .very friendly and knowledgeable!!

My recent experience with Harts Collision could not have been better. Both Laurie and Alex were a pleasure to deal with. The work was done to perfection and finished on the promised day. Laurie kept the whole process moving smoothly (insurance, paperwork, etc.). Alex explained a technical issue. Did I mention friendly and professional? I would use them again in a New York minute.

Great work, super fast. Truck looks better then new.

Top of the line auto body shop. Fantastic work and friendly employees. Ive been doing business with them for 25 years now and never had any issues. Work was always done perfectly and on time. The proprietors are great too, Laurie and Alex...

I recently filed an insurance claim for my wifes car. She was upset that her car got hit and now we had to go through the process of getting it repaired. My uncle had some work done by Hart s not too long ago, had a good experience and was very happy with their work. Upon talking with Laurie, I booked an appointment and they were able to get her car in quickly and work around our schedules. When I went to pick up the car my wife was pleasantly surprised as it looked as though there was no damage to begin with. The car was washed, tires cleaned and buffed. It looked GREAT! The owner went above and beyond to fix a TINY chip that my wife noticed (which the insurance company did not cover). He made sure that she was happy with the end result by taking the car back and fixing the MINOR chip she noticed right away. Were very happy that we chose Hart s instead of going anywhere else! Hart s stayed within the estimate provided by my insurance, had a superb quality of work and went above and beyond to make sure that my was beyond happy with the end result. They are very deserving of their 5 star rating!!!

Fantastic job repairing my car after hitting a deer! It was quick and easy. They took care of everything including rental car and cleaning my car inside and out. Great place.

Fast, beautiful work. Laurie was so kind and accommodating. I never thought my car getting hit would turn out to be such an easy process of having it repaired. I was referred by another customer and I absolutely recommend after my own experience.

The owners Laurie and Alex are great. They are extremely professional but make you feel at home while there. Most importantly, theyre honest and stand behind their work. Never want to use anyone else.

I ve been to Hart s twice so far with two different vehicles several years apart and they will absolutely continue to be my go to for auto body work. Both times they were extremely friendly, accommodated my schedule and communicated well, were priced very competitively, and most of all: they did excellent work. Highly recommended.

I had been to Harts several years ago but, fortunately, had not needed a body shop since that time. A few weeks back, one of our vehicles was rear-ended and, so, I called on Alex and Laurie. They were absolutely wonderful during the entire repair process and, once again, they did not disappoint with the quality of their work. It is absolutely flawless. The car looks like brand new! Their expert and compassionate handling of every last aspect of the repair earns them five stars in my book. Highly recommended!

Family owned business and these people are great been using them for many many years now and wouldn t chance going anywhere else. Laurie takes care of the front end work with the insurance companies etc. and Alex and the rest of the crew handles the back, I send all my family and friends here and no one has been upset just very happy.

My friend totaled her car, The woman was very Rude to her. I went w/ her to see her car. The woman told us 3 times She was in the Business 17 yrs? Or so. Was Not Impressed w/ her At All. Not Friendly At All. All About Her. A guy walked in And we were blown off. Lol had Vehicle towed to Noppers Very Friendly Staff. Treated like humans.

If youre looking for outstanding service and excellent auto collision work, dont hesitate to call Harts Collision, Inc. They did an exceptional job for me at a great price. John C. 2-14-2020

I had to deal with Harts when my daughter totaled one of our car. The tow truck brought the car to Harts as they were close by. While I didn t have any work done (since the car was totaled), Laurie couldn t have been nicer. She recommended a junkyard and was patient while we coordinated removal of the car from their shop. Sometimes you just get a sense when you are dealing with good people and that s how we felt when dealing with Harts. Wouldn t hesitate to bring my car there for service next time we need it. Tom S.

This is a fantastic Body Shop, its a body shop that will put in 110 percent effort in to restoring your vehicle back to the way it was. A shop that will not take shortcuts and will do the job professionally and correctly.

My husband took my daughters CRV for an estimate on Monday morning, we dropped it off on Tuesday morning, and picked it up on Thursday morning. I would give more stars if I could. Thank you Harts Collision!

Friendly and helpful staff

Incredible place to get bodywork done on your vehicle. Alex and Laurie run a great professional shop.

I was hit by a deer which caused a large amount of damage to my new truck. Management was able to bring me in quickly and explain everything that needed to be done and they worked directly with my insurance company to keep the price low. They were extremely nice and helpful and the job was done right. I was unable to pick my truck up the day it was done and they even offered to drop my truck off to me at work or wherever i needed it dropped off. Overall i am extremely happy with how the team managed my personal vehicle.

Extremely satisfied. Overall from beginning to end would highly recommend. Made my accident , process and repairs easy. Thank you!!!

Very reasonably priced. Amazing work. Very professional and reasonable repair time. Would highly recommend.

Took my truck their for repair after reading reviews, so far very pleased with decision. Laurie explains in detail the work needed and is very professional and down to earth. Will follow up when all work is complete.

Excellent with my 2007 Highlander, Alex and Laurie are extremely professional and the work is the best I have experienced.

Stopped here to get a quote on a new bumper. At the time I had a bungee cord holding the truck closed due to a latch issue. Alex the owner fixed it in 10 min for free!!

Alex and Laurie did a fantastic job with my Toyota Prius. I had only been in the Capital District for several months when a Yellow Cab smashed into the entire passenger side of my car. I was timid at first, finding the right body shop because of the delicacy around a Hybrid system, but the job they did was phenomenal. Id recommend them because not only are they good at what they do, but theyre very sincere to the irritability of having to go through the hassle of a bad accident. Great service, great repair time. Five stars guys, thanks again! -Chris