Advance Auto Parts in East Greenbush
563 Columbia Turnpike, East Greenbush, NY 12061, United States
About
Your local Advance Auto Parts at 563 Columbia Tpke in East Greenbush offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!
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Came in late after my resonator just snapped in half. Ordered in advanced online got a sweet discount, but the real treat was the late night crew going the extra mile to pick these parts for me. I came in 10 minutes before closed and they worked together to get me my parts. The best!
Always really friendly and helpful!! Thanks for everything:)
Awesome shop, James and Brian were very friendly and squeezed me in in a pinch. Fair prices.
Got what I needed here. It’s just like many of the other stores, they have a large selection of generic and branded parts. I needed a filter for my Honda and was successful in purchasing one. No problems, it’s easy to recommend a store like this if you need auto parts.
Outstanding customer service! Thank you Evan!!!! Had a terrible experience at the Delaware Avenue location in Albany. They refused to honor my battery warranty. I called customer service, was put on hold and they refused the customer service rep. The customer service rep then called this location and Evan was extremely helpful. He stated there was a battery available to swap out. Battery was swapped out with no issues. This location is further from where I live but I will definitely be taking my business here from now on. Again, AVOID the Advance Auto Parts on DELAWARE Avenue if you want your warranty honored.
Excellent service! My car was sometimes struggling to start, so we stopped by to get the battery tested. The employee was kind and so thorough in explaining what the device was testing, why, and what it meant. In the end, I needed a new battery, which they installed for free. It was an easy, hassle-free experience and I never felt pressured into buying anything. Would absolutely go back!
The manager Steve littell was extremely unprofessional and very rude. I simply asked for help and he said he was to busy to help me and had another employee help me after waiting 10-15minutes until the other employee Eric was done with a customer. Eric approached me and I stated “ thanks because he’s clearly to busy to help” and that’s when Steve flew off the handle. There was nobody else in the store since I arrived but he told me I’m pressing my luck and he will refuse to service me and that I needed to go. When asked for his card he threw it at me and refused to give corporate nunber. Eric remained professional and carried himself as if he was a manager. What a disgrace by Steve himself he should be ashamed.!
The counter staff were very helpful but the items I wanted were out of stock. The manager, Joe, was both unhelpful and clearly disinterested in ensuring a satisfying shopping experience. He was unwilling to get the items from another store or swap out an equal in-stock product.
Fast & Friendly!
Friendly
Store hours say 7:30am Its now 7:45am and a group of 5 customers outside.
Tested my battery for free and had a good variety of new batteries for sale.
Store had the parts I needed
Had everything I needed, fast cashiers, I think they will help install batteries, windshield wipers.
Always the best price especially if you order online
It was a decent visit they just cant get the parts for my older truck so I cant give them a five reading even though its not their fault
Devon was absolutely wonderful, helpful, polite, knowledge and went above and beyond!!
Had just what I needed. Inventory listed on website matched what I found in the store. Quick friendly service too
Went for wipers on Nissan Note. Wipers ready when I got there and salesman installed them right away. Great experience, as alway.
Always pleasant and helpful
Helpful and friendly
Ni customer service skills cant look up the right parts. No knowledge of automotive the only rely on what tge computer says
They were helpful went out of there way to assist
Very helpful .Friendly staff.
Had what I needed, helpful friendly service.
A few of the counter help has a bad attitude unlike the team that was there before these people
Good staff
Helpful and friendly service. These guys knew their stuff. Great bunch of guys. Nice clean and neat store.
Huge store has all ur automotive needs helpful and friendly staff
Basic advanced auto. Theyre almost all the same. I have it four stars because they helped my friend put a battery in. Guys were nice
The best auto parts store and very helpful staff
Good
Nice place, staff took to long getting to me. Evan was helpful
Love this store do a lot of business with them have for years guys/gals are great and always try there bets to get your project done with the right parts
Got all that i needed and staff knew just what i needed
We were able to find our windshield wipers(ALL 3!) for a cheaper price than you would usually find @Wal-Mart. This location always has a great selection of Well Stocked products & offers fair prices on all of their various Name Brand & Generic versions of most of their items so youre never stuck having to buy a super expensive part or accessory you may be looking for & of course the Replacement parts you NEED to have immediately! Clean store friendly, confident, informative, knowledgeable & experienced staff! I truly recommend this location over any other advanced or other autoparts stores for your next visit to buy Auto Parts
They took my order I have never received my part I waited about 3 days and then I received it no one told me they had to order the part no one called me back anything very very poor customer service I would never go back there Im going to AutoZone from now on
The best parts store for DIYers.
I needed a battery and got in there and out within 20 minutes and they installed that for me on a Sunday amazing service and I want to applaud the 2 employees that were there good job
Not sure what keeps this place open....NEVER seem to have what I need. This last case, a tractor battery.($25 @ Walmart)
In and out real fast-
They either have or can get quickly almost anything you could need for your car
The guy who waited on me was GREAT.
I had an issue with my car and they hooked it up to a machine and analyzed it for free. Everyone was very nice and helpful
Ok....not good selection
Loved it
Helpful. Anything they dont have in stock they get by following AM.
All the Joes were very helpful. Came out with me to my vehicle. Looked at what I needed ... Have me some helpful advice and what I needed and how much it was. Came back out and installed my windshield wipers...Always a pleasure going in... They guys there dont treat me like I am dumb just because I am a girl...LOL.. thank you Joe
It was a good experience
Nice.
Very helpful and nice
Always great discounts on parts with the app and ordering online prior to picking up at least a 20% to 25% saving
Best prices for the parts I needed.
Very helpful staff
These people literally have no idea what theyre doing.. I dont think Ive ever received the right parts even though I order them online and the website says they fit my car.
Always helpful and friendly
Charge my lawn mower battery low cost
Staff makes the difference
Staff very helpful
Very nice lady at the register very helpful and very knowledgable give her a five star
Very helpful staff
Surprisingly excellent customer service they will go out of their way to find what you need or get it for you as quickly as possible offering installation on many normal wear items on a car pricing is usually competitive
Man was rude that waited on me. I wont be going back there
Awesome
Great people
Good for auto parts. The know what they are doing. The oil filter book is outdated.
They are always so helpful
Very very very great customer service
Friendly, inexpensive parts, but occasionally part listed in stock is sold out
Usually have everything in stock...
Great prices on auto parts
Very helpful staff
Staff always attentive and on point. Prefer this over a certain competition store in the area.
Its an advance Auto just like the rest. Not a fan of an interaction that occurred. Regardless they stock parts and its clean.
I rarely find what I am looking for. The employees need to learn what good service means
Good discounts when you shop online and pickup in store.
Good stuff. Good prices. Good staff
Employees are very helpful!
It is a typical Advanced. A bit overpriced but decent selection.
Awful customer service. The employee was not useful at all and rude at times. Was looking for a simple universal part and made the experience unpleasurable will be sticking with the Auto Zone down the street from now on.
I went to take advantage of the free battery testing and installation it was ok needed wipers they put them on for free
Very helpful staff
Friendly & helpful staff :)
Great place
Good service
I always get my parts here. There is just something about it!
Typical chain store parts
Great and friendly people here
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