Jackson's Automotive Repair of Saratoga LLC in Gansevoort

738 Saratoga Rd, Gansevoort, NY 12831, United States

★★★★★
(74 reviews)
Specialties: Auto repair shop Mechanic
Address
738 Saratoga Rd, Gansevoort, NY 12831, United States
Plus Code
46RM+PP Gansevoort, New York, USA
Time Zone
America/New_York

Business Hours

Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Sunday
Closed

Services

Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Offerings
Oil change
Amenities
Mechanic Toilet
Planning
Appointment required Appointments recommended
Payments
Credit cards Debit cards NFC mobile payments Credit cards

Reviews

4.8
★★★★★
74 reviews

Most Mentioned

honest (11) prices (9) work (8) vehicle (7) mechanic (2) oil (2)
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70
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June 27, 2024

Took my car in because it was running rough. Day 1 nothing done kept the car for a 2nd day and said they were on it 1st thing in the morning. Didn't hear a word all day. I called around 4pm they picked up then hung up. About 5 minutes later they called back. They think it may be a timing issue and would like me to reschedule 12 days from now. I waited a week to get in. Fat chance. Then I go to pick up my car. $274. I gave them a can of ac refrigerant and asked if they could put it in the car. They decided to use thier own. Never told me just did it. So I'm almost $300 in and my car runs the same. Now I'm supposed to wait almost 2 weeks and they "think it's a timing issue". I think I'll go elsewhere and you should too. Then there's the "nice lady" behind the counter. She's explaining to me how they didn't fix my car or use the refrigerant that I asked them to. I'm shaking my head in disbelief as I'm swiping my card and I say to myself and under my breath Jesus christ. That's when she tells me she'd appreciate if I didn't swear in front of her. Next...

★★★★★
January 1, 2024

Great service, Jeff and Mary are wonderful. Jeff went out of his way today to help me out. I'm always grateful and thankful for all of them.

July 31, 2023

Super sad to do this, but it's been weeks and they have not returned my call. Such a sweet family and super kind, it is such a bummer, but they took $3500 from me and kept my car for 6 weeks. Now, I've had the same problem and additional problems they created. I have pictures of the codes my car made after I got it back. I'm a hard working dad and $3500 hurt me financially, not to mention renting vehicles for work for nearly 6 weeks. Now, I'm even worse off with a car that doesn't run correctly! If you need new tires and an oil change this is the spot. Love them, but they really did me and my family such harm.

★★★★★
June 15, 2022

Jackson's Auto did it again. Last week, I brought my Acura to the shop for Braking issues. When I called the office to make the appointment, Mary stated that they were booked solid for the day I was asking for. Mary then asked what was going on with my vehicle and when I explained, she immediately said she could move a few appointments and get me in. Jackson's did a great job getting my Acura to drive smooth again. Definitely plan to bring both our vehicles to them in the future. They are kind and truly care about their customers.

★★★★★
October 1, 2021

This place is very professional. They fixed all issues and only charged us for the job we asked them to do. They looked over our car made sure it was safe and ready to be inspected. They replaced our turbo, did an oil change, along with removing the roof racks we had and changed a line in the turbo in 2 days. I highly recommend this place. I will be taking my cars there anytime I need any engine or turbo work done. Great business. The best in Saratoga and great prices. I am a new customer of there’s for sure.very trustworthy,honest, and professional. Thank you

★★★★★
May 21, 2020

I heard of Jackson auto repair from a work email, they were giving free oil changes to healthcare workers. When I made the appointment the woman on the phone was so pleasant and kind. Getting to the garage was really easy with the directions she gave me. I was greeted so nicely and even though I was early (and interrupted lunch), my car was promptly taken on and it was the quickest oil change ever! Definitely coming back for future car services!! Thank you so much.

★★★★★
February 4, 2020

The service we receive at Jackson’s is superior to any other automotive shop. Jeff and his wife are always friendly, honest and helpful. Whenever we talk on the phone it feels like I’m talking to a good friend. I trust them to be honest and fair and appreciate the hard work and reasonable pricing for the service. As a continual customer, I feel like we are always accommodated. Jeff and Mary definitely go out of their way to ensure our continual satisfaction, squeezing in a flat tire early in the morning or staying a few minutes late for a pick up. Wouldn’t bring our cars anywhere else!

★★★★★
April 23, 2017

Jeff has worked on my cars for about 5 years now, even when working at another repair shop, and his work has been nothing but the best. I still bring my cars to him now as much as possible, including my classic Corvette. His work and customer service skills must be experienced to appreciate. I wish all mechanics could be so well learned in so many facets of automotive repair including but not limited to his experience with electrical repairs and modifications. If you're looking for a great all-around mechanic AND person to fix your vehicle, the first time, every time, look no further than Jackson Automotive. Honest, fair, hard working and relentless.

★★★★★
Verified Reviewer
March 19, 2024

Used Jacksons for the first time recently. Very friendly people. Experienced mechanics. Felt like the cost was reasonable.

★★★★★
Verified Reviewer
March 19, 2024

Very friendly and honest service.

★★★★★
Verified Reviewer
March 19, 2024

Jackson s is the best place to get your car fixed! From routine maintenance, to surprise repairs, they are amazing!

★★★★★
Verified Reviewer
March 19, 2024

Fast, professional and they communicate well. This place is my go to for mechanical work.

★★★★★
Verified Reviewer
March 19, 2024

Great mechanic, fair prices , and prompt service. The front office staff is personable and courteous.

★★★★★
Verified Reviewer
March 19, 2024

Cant beat local, fast, friendly service! Thank u!

★★★★★
Verified Reviewer
March 19, 2022

Good people trustworthy & honest. They do great work.

★★★★★
Verified Reviewer
March 19, 2022

Fast, friendly service.

★★★★★
Verified Reviewer
March 19, 2022

Family owned and run. People who actually care and do a great service for the community. Very professional and will do all they can to service your vehicle promptly.

★★★★★
Verified Reviewer
March 19, 2022

Professional, friendly, and fair

★★★★★
March 19, 2022

At 71 years old Ive been to a lot of auto repair shops. This is the best one yet. Theyre estimates are very reasonable, the work performed is excellent and the owner and staff could not be any friendlier. Feel very lucky to find an honest and reliable repair shop.

★★★★★
Verified Reviewer
March 19, 2022

Going here for years now and its the only place Ill ever go for now on. Friendly, kind and HONEST. The best place you could ever take your vehicle.

★★★★★
March 19, 2021

Excellent highly recommend.

★★★★★
Verified Reviewer
March 19, 2021

One word. Fantastic! First,the Jacksons are such friendly people. You can tell that they genuinely care about their customers and take the time to explain the cars problems. I highly recommend!

★★★★★
March 19, 2021

Friendly service and fair prices. Truck was fixed and havent had an issue yet. Family business. Very nice people to work with

★★★★★
Verified Reviewer
March 19, 2021

Best mom and pop mechanic shop in saratoga very accommodating friendly and knowledgeable. Highly recommended

★★★★★
Verified Reviewer
March 19, 2021

They not only got me in the next day and was able to look at my car but also had enough time to fix it before 2:00 p.m. when I had work. Everyone was very nice and friendly and professional, no one was trying to take advantage of me or upselling me on any kind of other things that my car needed.

★★★★★
Verified Reviewer
March 19, 2021

Great service and well knowledgeable crew

★★★★★
Verified Reviewer
March 19, 2021

Very honest and helpful. Will do what they can to keep your car on the road.

★★★★★
March 19, 2021

Always great work and fast and inexpensive

★★★★★
March 19, 2021

One of the best mechanics in the area always great work and honest

★★★★★
Verified Reviewer
March 19, 2021

This is a nice friendly small hometown shop. Its kept very clean. Jeff and his team seem to be straight shooters. Its getting harder to find shops like this. If you need some kind of auto repair and you are close to the area give these guys a try. You will be happy you did.

★★★★★
Verified Reviewer
March 19, 2020

Excellent work provided for vehicles and prompt service!!

★★★★★
Verified Reviewer
March 19, 2020

Very knowledgeable mechanic and friendly staff.

★★★★★
March 19, 2020

Again, I feel honored to have a guy like Jeff in our neighborhood! Great honest work. A rarity these days. Thanks again Jeff!

★★★★★
March 19, 2020

Great prices. Always takes time to help me plan for my auto needs.

★★★★★
Verified Reviewer
March 19, 2020

Was most pleasantly surprised with the entire group. From Mary at the front desk to the mechanics. Fixed my car quickly and professionally. Really clean mechanics building. My fear of finding a really good auto place is over. They will be our auto place from now on.

★★★★★
Verified Reviewer
March 19, 2020

Great service

★★★★★
Verified Reviewer
March 19, 2020

Fair and honest! Excellent quality of work.

★★★★★
March 19, 2020

Great shop with very good mechanics and friendly knowledgeable people. Very fair prices.

★★★★★
Verified Reviewer
March 19, 2020

Quality repairs, honesty and integrity.

★★★★★
March 19, 2020

Jacksons is one of the best and most friendly shops I have ever brought my car into! They are accomadating to my work schedule, have fair pricing, and are always friendly. I definitely recommend this shop for any of your car needs!

★★★
Verified Reviewer
March 19, 2019

Friendly mechanics

★★★★★
Verified Reviewer
March 19, 2019

Great service. I highly recommend them!

★★★★★
Verified Reviewer
March 19, 2019

Best auto repair center. Honest helpful no gimmicks just great service from great people

★★★★★
Verified Reviewer
March 19, 2019

Great shop

★★★★★
March 19, 2018

Honest!

★★★★★
March 19, 2018

Could not have been a better experience....did the work on my wifes car...it was ready to go before I wanted to pick it up...runs better than when she bought it...thanks to Jeff

★★★★★
March 19, 2018

Jeff is always quick and thorough,explains everything, trust his work on our vehicles