161 Glen St, Glen Cove, NY 11542, United States
Was picked up 5 minutes after I called and they ended up fixing 5 other problems the Honda pilot had and they fixed only the problems the car had reliable and reliable experienced drivers courteous.
Shady and greedy don't trust them with pricing
Great company. Fast and affordable!
Terrible service scam arrest and very rude over the phone. They’re 24 hrs service but don’t want you to call after hours. Very Rude don’t not use this company will over charge you
I find it interesting that a business which has been serving the local community for over 40 years cannot be located on a Better Business Bureau search! When my 21 year old daughter was not allowed to call AAA when her car broke down, last Sunday 12/17/'23, the officer on the scene called Ray's Towing service-- .6 miles away. He showed up right away. However, after telling her she could have the car towed to her house, .9 miles away, she was then told that he couldn't do that and had to take it to "his yard." She called about 40 minutes later to let them know she was coming with AAA to retrieve it from "his yard," and she was told they were closed all day and she wouldn't be able to get it till the morning. This locked her into an additional $100 storage fee. The following day, he brought the car from "his yard" to the mechanic he works with, which happens to be the business next door, and charged another $125 (on top of the previous day's tow of $175). At this point he has taken the car .6 miles and across the street and the bill is at $450 ($488.81 with tax). The towing and storage fee was not disclosed until his partner (the garage next door) had already serviced the car and included it in the bill. I tried to call Ray's Towing to discuss these charges and he proceeded to shout over me when I questioned the fees. I asked why the mileage had not been recorded, and he said he didn't charge mileage (probably because both tows totalled less than 1 mile?). It is not my intention to slander any honest business owner. I would like to spare others from having a similar experience, however, and beware if you should breakdown in Glen Cove, NY, even if you pay for AAA!
He is a boss. My car was stuck in a local garage and aaa does not have ability to tow out of that kind of space He did it very well. Now I just have to fix my car.
Great company deliver your car safely with care every single time I’ve been using for 25 years
In all honesty I can not comment on service, I never got that far. They were unpleasant on phone, not sure what that was about? You are a 24 hour towing service, is a call at 10pm that unsettling? They are on the north shore, yet acted like they had never heard of Glen Cove. I think they said they did not know where the Glen Cove LIRR station was, then hung up on me? I called next service on google and they were there 15minutes later.
Prompt, friendly service.
Outstanding
Very nice,and professional people, I had to pick up a customers car there, and they were very nice.
Very professional and timely.
Very professional and nice
Ray s Towing is a very credible & reliable towing service in our community and I would highly recommend using them.
Rays was great. When my wifes car got stuck on the road they were there in a flash. Great friendly service.
Honestly the worst service I have had to deal with, in any capacity, in my life. Just absolutely rude and brash over the phone.
Courteous, responded quickly, showed up when they said they would. Prices listed on the side of the truck matched amount charged in person.