164 Main St, Glen Park, NY 13601, United States
Roadside Warriors LLC is available 24/7 for all of your light, medium, and heavy duty towing needs! Call us today at 315-777-3476 for a prompt and professional response. We have a fleet of over 15 trucks and are fully insured to handle any job!
The alternator in my mustang went and they showed up on time and got my car over to george’s auto repair safely.
I highly recommend Roadside Warriors, LLC! They were prompt and arrived before they said they would. They gave me a courtesy call when they were on their way to pick up my vehicle. My vehicle was handled with care so as not to cause any damages. The technician was obviously very good at his job. Definitely worth 5 stars.
Great service and great people to work with I can always count on them to be right there when I need them.
I WAITED 4 HOURS. NO CALL. NOTHING!!! THEY DID NOT ANSWER MY CALLS TO CHECK ON STATUS. I LOCKED MY KEYS IN CAR WHILE IT WAS RUNNING. AFTER 4 HOURS DECIDED TO CALL ANOTHER SERVICE. BAD BAD SERVICE ALL THE WAY AROUND.
Highly recommend. Got stuck tonight in a parking lot due to the ice. Called and they answered immediately, quoted 40 minutes but got there in less than 20 minutes. David got my car out and kept all other cars safe. went above and beyond, kind, and quick. Thank you so much
Today my mom and I had our car stall at a gas station. Being 5+ hours from home we called AAA for assistance. David was our tow driver, and he was excellent. He was fast, kind, and the service was affordable. Roadside Warriors even helped us find an auto shop that would look at our car the same day, which helped us get home this evening! We're super thankful for Roadside Warriors, especially David! Thanks again!
Roadside Warriors did a tow for my son Dylan "The Beast" Ellsworth!! They are the best! Very reasonable in price! Call them for all your towing needs!!
There was an immediate answer of the phone when I called them and they had a tow truck dispatched to my location within 40 minutes. The driver who picked me up (David) was quick, efficient and friendly. He was even nice enough to give me a ride back to my neck of the woods since it was on the way to his next call. Straight forward, fair rates, and professional are the three words I would say about this company regarding my experience. The driver David went above and beyond - 5/5 stars
The best service..
Awesome customer service from the phone to the tow driver
They towed me on a motorcycle, but it was awesome!!!!!
Best service EVER!!!
Excellent service! Highly recommend for a lockout
This company is one of the easiest and most professional that I have to dealt with. Glad they were able to yet again come to the save. I was having insurance issues after an accident when they were given the call they were quick easy to talk to you did their job no fuss no muss highly recommend. Thank you yet again for your amazing service.
Showed up in a time where everywhere was covered in over 5-6 feet of snow. Extremely polite and professional and made me feel at ease
They are so expensive. I was charged over a hundred dollar for a car that barely was even there for a few hours on top of that. It costed Three hundred dollar just to towed the car. Like thats ridiculous on top of the fact that you gotta wait until someone comes to the lot to give you your car.
Crossman s have always gone above and beyond for us with their service!
we are in the Watertown area - coordinated a tow through AAA - they dispatched Roadside Warriors .. great response time for a Sunday and the friendliest driver (Pete) - very helpful and informative - thank you !
I had a recent experience with this towing company and I must say, the staff were exceptional. I want to express my heartfelt thanks and apologies to the staff members who patiently listened to me and provided assistance, even when I was confused, frustrated, and made things difficult for them. Their professionalism and kindness were truly remarkable. Thank you for going above and beyond to help me in a tough situation. Highly recommend this towing company for their outstanding service.
Fast and one time. I would call for my next tow.
Great service. Highly recommend.
Great job and very professional
Very professional and they handled my car with uttermost care. Thanks for all that you did guys!
The guys at roadside warriors did a great job the service was very quick an everything I expected an more I would recommend them for all you towing needs they treat your vehicle as if it was there own great job an thanks again
Fast and reliable! Will not use anyone else!
Awesome and highly recommend
Ran into some trouble when I was at the front gate at fort drum- the gentleman who came to pick up my truck assisted me and was extremely helpful. He went to the length of giving me his personal number to stay in contact with him as well. Highly recommend using their services!! 5 stars all the way!
Awesome service
I called at 9am to have a truck towed from Star Lake to Adams NY. Here it is 3:30pm and the truck is in my driveway. Thanks a million you guys.
Always good and fast service
Pete was professional and friendly. He took great care with my vehicle. Best tow experience I ve ever had
Excellent and fast.
Helped me out when I was broke down on the side of ghe road. Took great care when handling my vlassic car, and were quite reasonable.
I had a great experience at Roadside Warriors today. Hit a deer on my way to hike and this is the only company that s willing to pick me up 2 hours away and drop me back for another 2 hours of driving. Loren was the driver and he provides excellent service and made me feel easy and comfortable, he even provided me with many advices on what to do next to take care of the car. 11/10 would recommend this business to anyone who are in need.
Excellent towing service!! Took great care of my car!! Highly recommended!!
They unlocked my vehicle within an hour. Peter is the man!!
We had great service provided by this company. I needed my SUV towed back to my home and he hooked it up and transported it on Fort Drum with no issues. We asked about auto service suggestions and he gave us some that they recommend and we are very glad they were the company to help us!!!! Great, great customer service.
Thank you Thank you Thank you ! Words can not express our gratitude! WOULD DEFINITELY RECOMMEND!
Great job, on time.
Ive had poor experiences with some roadside services in the past, had a 6-hour wait in Pennsylvania once while the dispatcher assured me many times we have someone on the way, they should be with you soon. Ive met a few of the staff, theyre acumenical, courteous and professional. As far as I can say theyre one of the best in the area, and theyve been around the block, would recommend.
Definitely use them for lockouts theyre kind pretty good at it took less than 10 min once arrived and charged a reasonable price for the situation when Ive had others gouge.
Fast quick helpful service helped me out in a Jam this morning locked my keys in my truck. THANKS AGAIN ROADSIDE WARRIORS!!!
my car was stuck not far from Buffalo, on the recommendation of friends we contacted this company, these guys responded very quickly, I am very grateful to them, I recommend everyone who is in a difficult situation like us to contact them, they will help with transportation and safe parking for your car. Thank you guys
came out from home in less than 30 minutes, great price, AND recommended a great mechanic- definitely recommend
Call, in less then 20 minutes, Roadside Warriors was in my house. Great services. I add the number to my contact list. Services
Excellent job done! Really appreciate the service and speedy pickup even!! What a great guy and great company
Solid company. Responsive, fast, no nonsense. Highly recommended.
Very professional and courteous! Pleasant and understanding transaction beginning with office dispatch thru meeting up with Christian in the field. Christian s expertise in knowing just what to do was impressive! Whole process was exceptional! Will recommend A+
Quick efficient service. Real nice guys!
Excellent and fast service
Really nice guy and very nice service.
Chris arrived quickly, handled my vehicle with care and was very professional. Excellent job.
Called them to get a car. Was told they couldnt get it due to snow around the car. Called another company. Picked it up, no problem.
The best and most professional service around. Definitely give Roadside Warriors a call when youre locked out or need help with roadside/towing services. Theyre founded on service to the community and service with pride daily!
Quickly respond and send rescue a person on Weekend early morning. It was life saver for Us. Decent fee and decent time for arrival for service. Thank you for reliable service.
Excellent service
Holy moly, what an adventure! Im new to the state of NY and had a mishap with my vehicle. I assumed it was power related and contacted roadside assistance via Gieco. Christian came thru in record time and not only that, helped me out with could have been a multi hundred dollar if not thousand dollar mechanic bill by trouble shooting and being the smart dude that he is! The customer service and hospitality is top notch!! Thank you so much!
On time, fast, professional service. Highly recommend to anyone
Roadside Warriors are reliable, prompt, and professional. I have called on them twice over the past couple years and they have always been helpful and kind when, which is apprecaited when you are already in an unfortunate circumstance of needing your car towed.
Quick reliable service, driver was great, will use again if the need ever comes around again, thanks guys
Very fast service. I needed a tow for my vehicle that my son was driving on Ft Drum. They had access to post and got my vehicle towed within a half hour of giving them the address of where it was located. Im very pleased at how efficient it was especially with me being several hundreds of miles away.
Very fast and efficient and excellent service as well as very kind and polite people workers
I called AAA and Pete from roadside Warriors arrived early and did a fast and thorough job. Nice to have a local guy thats friendly and knowledgeable.
Wonderful costumer service, and fast service times.
Very helpful and very reasonable
Thanks guys for getting us up and going. Thanks Tyler was on scene and fixed in less than an hour!!! AWESOME
Amazing people they helped me so much tonight after my car got towed bc if the cops roadside worriers worked with me being homeless and living out my car were my angels tonight and helped me and worked with me best around I highly recommend ty guys so much ur a blessing in so many ways
This company is absolutely amazing I wouldnt recommend another towing company. These guys have been there for me when things were tight and rough they are very easy to work with. All around absolutely wonderful when I needed fuel for a doctors appointment until I got paid and they helped me out. It worked with me on tow trips when I let a couple old friends borrow my vehicle and rip the transmission out roadside warriors was right there for me I dont know what I would do without them Im really glad that they are around I highly recommend this company as I said dont call anyone else call the roadside warriors! :-) you will be amazed at what they can do they do it all and they are there right away as well and they make sure the customer is taken care of they treat you like a friend or family and thats what I love about this company especially when youre in a pinch so please if you ever need anything vehicle wise battery a tow a lockout fuel delivery call the roadside warriors I promise you wont regret it! :-)
Showed up in timely manner from the initial call. Allison was very friendly and accommodating! Highly recommended. Driver was very professional as well.
They got to me very quickly and the price was reasonable. Would definitely use them again.
I would 100% recommend roadside warriors I got stranded in Copenhagen NY with car trouble and little to no cell service every staff member I spoke with was extremely kind and caring everytime I lost service and had to call back and never once sounded annoyed when I called to check on the status of the tow truck, when the driver arrived he was kind and courteous even went so far as to getting down on the ground to look under my car to see of there was anything visable, I will always reccomend them and request them if I ever need service up that way again!!
Best service
Marshall was here as quick as he said he would be. He was helpful and knowledgeable & patient with all my questions. Highly recommended .
Joe and his crew are a bunch good guys, responded in like 5 minutes to load up my pickup
I called Roadside Assistance for a flat tire and within minutes Roadside Warriors accepted the assignment. Just 20 minutes later Loren was there to put on my spare. He provided additional information that helped me understand what my next steps should be to protect the operation of my vehicle. I am so thankful to Loren and Roadside Warriors for helping me get through this experience quickly and safely.
Ignition switch on my bike busted at 5:30 am. Made the call to Roadside Warriors and they had me at the dealership as the doors opened. Marshalls motorcycle recovery skills are top notch.
Did a good job help my cousin out when she was stuck thank u agine guys
Very professional, absolutely best tow and retrieval experience Ive ever had and was more than fair with me on the price. I wouldnt think of using a different company!! Thank you again roadside warriors!!
Towed my dodge ram 3500 75 miles. Great service, showed up less than an hour from when I called. Loaded it quickly and dropped it where I told them. Would call them again. The driver was very pleasant and professional. Thanks again A+
Excellent and friendly service - driver could not have been more helpful and accommodating !!!
The driver was great!
Best towing service. Trustworthy and always there when in need. Hoooah!!!!!
The guy was really helpful and showed up fast.
Quick arrival and knowledgeable service.
Thank you Crossman you did a great job they are best towing company on I 81 north ones again thank you for your service in the military stay safe always
Duct Tape was the best & most professional driver I ve had in years! Right on time couldn t be any better!!
Good guys
Service technician arrived quickly and the repair was completed properly and fast. Couldnt ask for better service.
Very professional, quick response, experienced. Would reccomend 100%. had to get my wheeler unstuck, got in, got the job done in a efficient manner.
I had to have my car winched out in my driveway as it slid down an embankment. Insurance called Roadside Warriors and Nate was here within minutes. He got us right out and made sure the car was safe back in the driveway. Thanks so much, Nate, for an amazing job! Your services are greatly appreciated!!!
My daughter went off the road at 4am and I used my roadside assistance service through my insurance. The gentleman who responded from Roadside Warriors couldnt have been more friendly, respectful, and helpful! My daughter was scared and he was able to calm her down, answer her questions, and get her back on the road within 20 minutes. He even gave her his card and told her to call him if her car gave her any trouble. Would absolutely recommend this business to anyone!
This is my first experience using Roadside Warriors. I called AAA for a tow to my mechanics shop. Shortly after my call, Loren came and hooked up my car, secured it, and was ready to go in about 5 - 10 minutes. He was very friendly and courteous.
Went above and beyond!
Excellent service. Professionals in their craft. Prompt and courteous drivers. Keeping them in my phone book
Justin was professional, competent, polite, and quick.
On a fun trip to Watertown, my friend lily s tire popped and we were stuck on the side of the road. We called AAA and they were little to no help. The only glimpse of hope in our lives at this time was roadside warriors worker Loren; he was so kind and assisted us through the entire process. He changed our tire quickly and when he saw we were low on air, he immediately called a near by auto repair to fill our tires up to be good to go. I truly applaud Loren for his help and being so kind.
Justin Wood was a pleasure to work with
Awesome place!
Fast service when you really need it
Quick roadside service. Very polite and professional! Thank you!
Great service and knowledgeable HOOOAH
Excellent service and really good people.
10/10 will always call Roadside Warriors. Allison is so extremely kind and patient, which helps a ton when youre stressed and needing help. I have zero complaints, using these guys is money well spent.
Great service from the woman who answers the phone(I forgot her name) up to the person who came to tow our vehicle who went far and beyond in helping my family which is a huge blessing. Thank you so much. I appreciate everything and will recommend your business to my friends in the area.
Very professional, quick, and polite. Would recommend this place to anyone who comes up here to the watertown area.
Very good service..when you really need help..
These guys were quick , courteous and professional ... Really appreciate the quick response
Love the place
Fast and convenient
Peter was very good on communicating he was on time very easy to talk to would Highly recommend him again
Pete was quick to arrive, friendly and helpful. Thanks for the tow!
Fantastic service, they responded within 30 minutes of us calling and were very professional and helpful. Went above and beyond for us and I would highly recommend them!
I am a Canadian truck driver Went to this place to do an engine oil change and pm service The owner Joe as well as his workers are all good and professional,they made sure everything went all right like oil level,filters installation,check for leaks etc and also the price was good and fair. Excellent service bravo guys!!! Highly recommending Happy New Year
I highly recommend this exceptional and professional towing company that goes above and beyond for their customers!
Douglas was a pleasure to meet. He was timely, efficient and very customer friendly!
Military veteran owner thats super flexible and great to work with.
Professional, knowledgeable and great equipment. Have used many times, always request them when I use roadside
Pete was incredible the overall service from Roadside Warriors was top notch. From the moment you call until they are finished with their tow Roadside Warriors remain professional. The dispatcher was courteous and provide excellent costumer service. If you find yourself In a bind don t hesitate to call this company.
Very Unreliable, Rude to customers. I would use any other company in Watertown or walk first
Best towing company in town. Great professional workers
Very professional on the phone and on time. Great price on an in-town tow as well. If tow is needed around the Fort Drum Area, this is the company to use, highly recommend.
He told the vehicle that I couldnt get it out the same day because the lady was not there had to wait till Monday got the vehicle towed on Saturday I had to pay for storage for the two days when I went to pay it the lady was still not there but they let me pay and get the truck out so basically they robbed me for 2 days
I had a flat tire early on a Sunday morning. The lady on the phone was polite and patient. The gentleman that assisted me on the roadside was great as well. Very professional and polite!
EXCELLENT response. Especially since its usually a stressful situation when you need a tow, its so important to have a company with friendly and professional staff. I called a couple of places to check prices (which were all essentially the same), but I picked Road Warriors because they were 1. not expensive and 2. had excellent customer service over the phone. Will use them again if I need a tow.
Very good company. Second time used them. If God forbid have to use again they are my go-to
Really amazing people, quick and helpful!
If anyone ever needs a tow service, this company is amazing and I just want to share why. My truck stopped working while I was out with my one year old son. I was literally stranded there since my husband is deployed and im by myself here. I was so stressed and felt helpless I broke down in tears when they came to get my truck. When I told him I didnt have a way back he got on his phone. Justin the man then who was working called his supervisor to ask if he was allowed to drive me back home since they usually arent allowed to and they allowed him to help us. He not only drove us home safely, he also carried my sons car seat and unloaded my truck with the furniture I had just bought and carried everything to my door. There are amazing people who work at this company and if you ever are in need they are the people to go to for towing services.
Quick, kind & courteous!
My semi was down and wouldnt move. Joe came in and did his thing on a tight street. Cant get any better than this company
Very fast very good service
Definitely recommend Roadside Warriors. Scheduled them for a tow as my car wouldn t start. Originally was going to have it towed to the dealer but ended up having it towed to their shop instead. Stephen, my tow truck driver, was on time, hooked up quickly and was polite and professional. Nick, the technician had my car looked at the next day and fixed for a reasonable price. Would use them again in a heartbeat and recommend them to anyone who needs their services.
They towed my car when I had a flat tire. Driver wasnt a douchebag. Service provided matched my expectations, no attempt to harvest my kidneys. Zero complaints.
On time, driver was very nice. He even recommended some possible issues with my vehicle that could be why it isnt starting.
Needed an 800lb safe loaded into a moving van. Roadside Warriors completed the job quick and easy. Would recommend to anyone.
Very helpful responded within 20 mins. Definitely will use again..
Very fast service
Stephen helped me get my car out of the driveway. He was very informative, helpful and friendly in a high stress situation.
Extremely professional! They arrived fast and treated my vehicle with care. I would recommend them to anyone needing assistance.
They arrived quickly and did a great job
The hauler was AWESOME. Thank you for getting our vehicle towed in a timely manner and in one piece. I would and will recommend these guys.
I cannot say how impressed we were with this company and the service we received. Out last couple experiences with tow trucks were awful and we were worried when he didn t pull up with a flatbed. We were so impressed by the rig they had to support the back wheels, gus quick thinking, his adaptability, his problem solving, and most importantly his ability to get on a military base. Super glad that this was the company AAA sent out today.
Amazing professionals had my vehicle breakdown on the highway and they were quick and very understanding of my situation ,and were more than willing to work with me. I would absolutely be using them again.
My classic truck was stolen in Clayton. I needed the truck recovered and brought to my sons house. Crossman Towing responded immediately and retrieved my truck. They are very polite, professional and easy to deal with. The cost was very fair especially since this occurred on a Sunday. THANK YOU!!
You should really let your driver know to stay off his cell phone, he almost just smashed into my truck turning onto teals road because he didn t notice I was coming onto the stop sign. RIDICULOUS.
Wow, these guys are no joke. They understand that people that work and trying to do a job and equipment breaks down. Very Professional. Semper Fidelis
What a pleasant experience doing business with these guys. Highly recommend them. Joe, the owner is as honest as they come. Cutting edge equipment to boot. They def have the right tools for the job!
Friendly and Fast! Thank you!
Very fast service and Justin was so helpful! Would recommend 10 out of 10! Reasonable prices too! Cant say enough good about my experience!
Amazing service! For the second time in two years I have had the pleasure of meeting Crossman towing personal. Both times due to mechanical failure of the vehicle. Both times as my day was going terribly the service tech was nice and polite, which helped a lot. The second time the guy even cleaned up all the oil my car spilled. I know no one wants to calling a towing company but if you have to call, call crossman.
Had an unusual project, shifting a 50000# tank 15 They came prepared, and with a plan. Completed the task effortlessly! Thank You!!
Great service! Fast and professional.
They ve been sent out twice and been great both times. Fast, friendly, and efficient
Crossman Towing was prompt and very helpful when I needed help. I highly recommend them!
I ve had issues getting my car towed before. Especially when they know you are stuck and getting paid by your insurance company. Not with this company. They responded to my need for a tow with lightning speed. The driver, I believe his name was joe was courteous, professional, and handled my car with great care. I saved their information and use them whenever I have car trouble.
They have a large fleet of trucks.
The owner is excellent! He provides superior service and will overextended HIMSELF to help his clients! His professionalism, response time and service cannot be compared with anyone else ! He is a role model for business integrity!
So, about a year ago, I gave these guys a 1-star review over some unpleasantness we had regarding my jeep and follow-up interactions. I had not planned on ever using them again. So when I broke down attempting to tow said jeep myself, I was immediately alarmed to be told my insurance company was sending Crossman to my aid. The guy that came was very professional and courteous. The insurance people told him the wrong type of vehicle, so he had to call in a bigger truck and that second dude was also great. If he recognized my name or our prior spat, he gave no indication of it and was straightforward, polite and proficient. They towed BOTH of my vehicles and saved my ass. In all, it was a very different experience. I only gave them 4 stars due to my first encounter with them last year, but this was definitely a 5-star day. Thanks, guys.
Wow! Traveling from out of town with my Ram 3500 and a 24ft enclosed car trailer 700mi from home my Ram broke down on the side of the highway. My roadside service couldn t have dispatched anyone better for the job or a better personality for the stressful situation. The owner showed up personally, quickly, and made a recommendation of someone who could probably fix my truck quicker than the local dealership. They did and at a great price. A couple hundred dollars later and my turbo was alive again so I could continue my trip the same day. After dropping my truck off at the shop the owner tossed me the keys to one of HIS trucks so I could go get my trailer off the side of the highway and insisted I bring it back and keep it at his secured lot free of charge. People like this restore your confidence in humanity and from one business owner to another I appreciate how much of himself he puts into wanting his clients to be taken care of... He just wants to help...and help he does. Reading some of these other reviews it s clear some just don t take any responsibility for anything and are just plain unreasonable. Make no mistake if you need towing assistance while in this area...Crossman Towing and Recovery is who you want to rescue you. Top notch!
Had a major problem while passing thru WT. These guys came in and took great care of the family hauler getting us Off the road . Thank you to Joe and George for the awesome job!
I ran into some car troubles that needed towing and AAA sent Crossman Towing to me. The experience and service I received were so far above normal standards. Not only was everything timely and pleasant but the owner himself went above and beyond to help me out. With my car being left inoperable due to a leaking water pump housing, he gave me the keys to one of his own vehicles after bringing me to a local repair shop. I was honestly shocked at the generosity and kindness of that act which to him seemed to be the most normal of gestures. My car ended up needing to be towed again to the dealership and this time he made a point of walking into the dealership with me to discuss my car with them. It meant a lot as dealing with cars can sometimes be overwhelming if youre not well versed in mechanics, pricing, etc, so having had someone effectively guide me through the process was beyond helpful. Hands down the best experience Ive ever had with a business and could not recommend them enough!!
Great owner, great service, definitely recommend!!
Great service, genuine person, great rates!!!
I had a flat tire and the young guy came and when he was getting the nut off, he broke the stud.. I only had the doughnut tire and only three bolts on. I felt very unsafe driving. He said it wasn t his fault but it was
The OWNER makes fun of people who gets into accidents on social media. So if you want to be bullied after an accident behind your back. This company is perfect for you
Very respectful.they had me and my car home in no time,and actually stopped back at my house. Picked the car up and took it to the shop where the work was being done for an amount of money that couldnt have even covered the gas much less the second hook up and drop off. I wish all towing companies operated like that. The last time I got towed was a horrible experience.
Crossman runs his business like a well disciplined Army unit! Great to set a VET succeeding in business as well. 2nd time I ve used Crossman and they are amazing! 1st time they towed my father-in-laws motorhome, and did a great job with it. Service Is always timely and professional. I used USAA roadside assistance and asked for them by name. They responded on a Sunday in less than an hour. Highly recommend!
We needed help getting our camper dislodged from its sunken in spot. They came within an hour and were able to use their wench to help give us the extra pull that we needed. Cant say thank you enough for the fast response on an early Saturday morning.
The alternator on my car failed way out in rural upstate. Crossmans drove the 50 miles to me and correctly hooked up my awd car for a tow. Joe was great to chat with on the ride back. When I mentioned bringing the car to a dealer for repairs, Joe suggested Georges Auto Repair instead- who was ready to fix my car at 8pm had the parts store been open. 5 stars for the timely tow, helping to fix an insurance overbilling mistake, and the recommendation to Georges.
Awesome work. Fast friendly and good price. I dont wish for another tow but if I need one I know who will get my money for it.
Today was literally the worst snow storm I have seen in my life and I am a native New Yorker so that s saying something haha I had tried to get off an exit and missed it because it was completely covered in snow and when I overcorrected I ended up in a snow bank four feet deep. We had tried digging ourselves out with no luck and I don t blame anyone for not wanting to stop and help us out. We ended up flagging down a tow truck and he told us he would only help us out of the ditch if we paid him $125 which we did not have on us at the time. Not even two minutes later a Crossman driver rolled up and got us out of that bank in less than a minute free of charge! Dude seriously was a miracle worker and I can t even imagine what would have happened had we been stuck there in such dangerous conditions any longer I would definitely recommend Crossman Towing and Recovery and will certainly call them up next time I m in need of help, hands down!
Driver was rude. Made a big deal about wanting to follow since I didnt know the location of the drop off. Proceeded to lock the car and give the keys to I dont know who. Still cant find the person. Was also two hours early. Showed up at 0630.
My experience with Crossman Towing was exceptional. The front tire came off my truck and I was stranded on the the side of the road. It took the driver maybe 15 minuets to show up on a Saturday. The driver quickly loaded my truck, and had a recommendation for a local shop. After unloading my truck at Crossman Towing, I learned that my insurance wouldnt cover the damages. The driver had to load my truck back on the tow truck and take it to a shop. During the process of dealing with my insurance, deciding what to do with my truck, and deciding where to take it, the driver remained patient, helpful and professional. The affordability, responsiveness, and professionalism was outstanding. If your in the unfortunate situation that you need a tow, save yourself the extra stress and call Crossman Towing and Recovery.
My experience was amazing. He got to my location so fast and brought my car a good distance away and the pricing was amazing. Thank you once again for your help!!
Owner was very rude and disrespectful. Refused to pick up a car because it didnt meet his standards. Tried to argue my point and he hung up on me and refused to answer. Will NOT AND DO NOT recommend this place. Very unprofessional! Zero stars for me!!
AVOID! Super rude on the phone and completely unreliable. Use another company if you re able.
Have been using and/or recommending this company for years. I very highly recommend Joe and his crew for any and all of your towing needs. Hands down the very best in the business. Thank you for your service Joe, in any of your uniforms.
This company towed my boyfriends truck illegally. I do this for a living in another state. Waiting for boyfriend during a layover on a flight, I call to talk to a dispatcher. I ask about new York statutes, inquiring as to whether he has proof that the company complied. He forces a laugh and says something snide like, oh so youre trying to go the legal route... I realize Im getting nowhere and hang up. Minutes later my boyfriend gets his truck back for no charge after contacting his landlord regarding the reason for the tow. Go ahead and keep acting self-righteous though. So cute. For your Info, crossman, NY statute requires the following: No owner or operator of parking facilities on private property shall tow or cause to be towed from such private property any motor vehicle unless such owner or operator shall conspicuously post and maintain upon such private property a sign stating the name, address and telephone number of the tow operator, the hours of operation for vehicle redemption, towing and storage fees of the tow operator and the hours vehicles are prohibited from parking and subject to tow. There are no signs posted anywhere regarding towing, conspicuous or otherwise. So yeah, Im super glad you decided to do the property owner a favor and give the illegally towed car back at no cost for his benefit, but for YOUR benefit as business yall should probably get compliant with local law. Full disclosure: the laws I am citing are dated circa 2006 but I havent found data showing the laws have been altered since. If Im missing legislation I would like to know about it and revise my statement, but as it stands this shady company is doing some shady work.
Very helpful
Not just affordable but they did a great job!! I highly recommend this company!!
I called based on reviews. I never write reviews but they were fantastic and I had to let everyone know. We could not have asked for more. Service, response time, price - fantastic! Highly recommend them. Thanks so much for your help!
Well today I was at walmart with my 3 and 4 year old children and Joseph Crossman the owner was towing someone from walmart he had the parking lot blocked and we waited for him to move we had came to a complete stop for over ten minutes when he cleared the lane we drove around him and parked a couple rows away to avoid him mainly because he was yelling at his employee who looked like he was no more then 18 felt bad for the kid and didnt want my children to hear it so we parked three rows over this guy mind you is huge he is about 6-4 and probably 275 he runs all the way to my vehicle before I could even get out and demands I fight him in the parking lot cause he didnt like how fast I drove around him well thats too bad how fast I drove around him and honestly it wasnt very fast we were stopped completely either way he made my two children cry cause they were scared and continued to call me a coward in the parking lot cause I wouldnt put my kids back in the car in 90 degree heat and fight him and of course he wants to fight he is ex military and in the strongman competition every year and is double my weight and size unreal he endangered the welfare of my children and is beyond unprofessional do not call this guy for work who knows who will be his next victim
Crossman Towing and Recovery is a reliable and trustworthy company built with the sweat and blood of one of the most honest and genuine guys that I know. I would not hesitate to call them anytime day or night with any roadside emergency big or small.
Crossman towing is the place to call if you need to tow your vehicle. My tahoe wont start in my driveway and called my insurance for towing. My insurance recommend Crossman towing so I called Crossman and get there timely. He tried to start the car with jumper cable before towing the car in case its just the battery needed a charge. But the car did not start with the jumper cable so he brought my car to the shop then called me to give direction where the shop were as it was in the middle of nowhere. The owner was very professional and ensures good service to his costumer is provided. I highly recommend Crossman towing.
When your broken down call crossman. They go above and beyond to make you feel better and to take care of the vehicle. His rates are cheap day or night none beats Joe.
If you want a highly skilled professional, call Crossman Towing and Recovery
This is the 3rd time I had my car towed this year (dead battery, lost key and broken stabilizer arm). Jordan showed up each time in 5 to 15 minutes. They were not only fast, but able to assess the situation and put my mind at ease. Very professional, courteous and knowledgeable. And fast, fast, fast. Thanks Jordan...you are the best.
One of the worst experiences I have ever had with a tow company. After my insurance company scheduled my tow and advised me to pay my remaining balance at his place of business. I went online to find the address for this company and came up a home address. Being that this is my only option to pay my bill I went to the address that Google gave me for this company. I tried to explain that I needed to pay a bill for a tow. I was swore at and yelled at for even going there. I felt very threatened and after the door was slammed in my face he then called my home and screamed at my wife threatened her and made her feel very unsafe. I will be going much further with this. I will be contacting b.b.b. this week and informing them. I would never recommend this company to anyone ever.
Crossman towing is the best tow service in Watertown. Dont even bother going to anyone else. He does a great job and he is very effiecient and fast. Great guy and very personable. If you think otherwise then youre an idiot.
Best towing company I have ever dealt with - hands down! They arrived well before the ETA (even beat me back to the disabled vehicle), waited (patiently) for me to arrive back with the key, accommodated our situation, worked so quickly it was if I blinked and the job was done, and, most notably, was a friendly, smiling face despite it being a bizarre hour. I will always request Crossman Towing in any and all future tow/roadside needs!
Fast service, affordable rates, friendly staff. Highly recommended.
Always dependable, great services and pricing
Flawless service and a really good price. They showed up quick and the driver was friendly and professional. I will definitely use them again if I need a tow
Just got a flat tire here in Watertown and needed to be towed due to a flat spare and a half inch hole that couldnt be patched. The driver called me not even 2 minutes after I hung up with my roadside assistance to make sure he knew exactly where I was. He got to me faster than any tow truck I have ever used in the past. The driver was fast, personable and professional. Hands down this was the best experience I have ever had with a towing company. The driver even said if mavis is closed we will get you squared away, dont worry. I highly recommend Crossman towing and recovery, if your in a bind they will absolutely help you out. Great group of Veterans doing great work. Keep it up guys!
They are the most dependable, trustworthy, speedy with outstanding quality service. The employees are very professional, and the prices are unbelievable for the high quality service you receive. There hasnt been a single time I walked away as an unsatisfied customer, I reccomend their services to all of my friends, co-workers, and family and they were pleased with the service as well.