Associates of Glens Falls Inc in Glens Falls
228 Glen St, Glens Falls, NY 12801, United States
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Personal and commercial insurance agent, specializing in property, casualty, sports and risk management services. Contact us today to learn more!
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As a new resident of NY (from VT) I was unfamiliar with auto policy carriers as I'd held my prior policy in VT for many years. I wanted an account manager to help me choose what was best for me. Katie was knowledgeable, prompt and helped me get the best rate and the most discounts. Highly recommend!
This group makes insurance easy and affordable. I have been using AOGF for my business and personal needs for several years now. They are extremely competitive with regards to knowledge, service and price. A solid group of professionals to have on my side.
Pam Mitchell provides great customer service! She is always responsive and always follows through on commitments to provide information or assist. I will never forget the time she took last year to help me resolve an insurance issue between my insurance company and mortgage company. That to me is exceeding customer expectations. Associates of Glens Falls is fortunate to have a person with Pam’s commitment to excellence as an employee. I thank you for having employees of her professional caliber in your organization. Kindest regards, Eileen M. Frasier
I can't pick just one "like" to describe this company! Everyone is always so nice, very professional (I feel like I always ask mundane questions, but they always treat me with respect and never make me feel unimportant; no question is too big or too small), they always answer any correspondence quickly, they are so easy to work with; if I need to make changes or have questions about billing they always get me what I need or direct me where to go. Insurance is something that we all must have in many different aspects of life. Working with Pam, it's never a burden; there is no hidden agenda, no up-selling. The sad fact that customer service is dying with everything being automated, not with Associates of Glens Falls! It's so refreshing to be appreciated by a live person. They know their clients and accommodate accordingly. They take pride in knowing that we are their neighbors, fellow community members, and business owners. So if I was asked if I would recommend Associates of Glens Falls? ABSOLUTELY without question or hesitation!!
AOGF Inc. was able to find lower cost insurance options for both my business and a sports association I work with. They are always willing to help work through any issues that may come up and are very responsive to all requests. Very happy to have made the switch years ago!
Our company has been associated with Assoc. of Glens Falls for a couple of years now and we are completely satisfied with them. Whenever we call with a question or need anything promptly their associates get right back to us. We are very happy doing business with this insurance group.
Jeremy and Pam at Associates of Glens Falls take great care of us. They are also available and never tire of our questions. Because we are a small company that works with very large companies, we have very stringent requirements for certificates of insurance. Associates always comes through for us. If you want a professional agency that will take care of you, I recommend Associates of Glens Falls!
What a great experience! Account Manager Katie Kelley was outstanding in her knowledge, personality and can do attitude. Truly an amazing person and a pleasure to work with. The 2 home insurance policies she found and executed for me had more comprehensive coverage and together was less money than my existing single home insurance policy. She really knows insurance info and was extremely professional and responsive. I highly recommend working with this company, especially if you can work with Katie Kelly Frohlich! Five stars plus!
Great to work with also great prices for adult sport inc
These crooks canceled our auto insurance soon after receiving a substantial payment from me without any legitimate reason. No communicative channels. DO NOT insure anything with these characters.
The folks at Associates made insurance the least of my worries as a new business owner. Great service and guidance from Jeremy, Karen and the entire team. Ill definitely recommend.
AOGF does a great job for our businesses. Very responsive and they know the industry we are in well. Recommended.
The team truly works for you! They respond fast to an issues that may arose. Always willing to explain and even over explain an issue that I feel comfortable
As a business owner, it is really nice to know you dont have to worry about your business insurance and you can focus your energy on other fires. Jeremy Deason is the best insurance agent I have ever worked with. No pressure sales approach, no costly insurance overages, it just gets handled. I cant recommend this company or Jeremy Deason enough.
Our businesses have used AOGF for almost 5 years and the true difference between AOGF and other brokerage firms is the service. From the broker down to the receptionist the response is always how can we help; AOGF is a true partner in our operations. Many firms will talk about support and their ability to execute that support however AOGF has the support your company needs directly on their team; in other words rather then simply being a conduit from the coverage provider to the business; AOGF takes it one step further and has a team of individuals that can provide that support, training and assistance to your company directly without the necessary involvement of any third party.
One of the best business decisions ever made! Extremely knowledgeable and friendly staff, they treat customers professionally and with respect. They offer a wide range of insurance and risk management products.
Pam and Jeremy are wonderful and help with anything my business needs! As a small business owner I highly recommend Associates of Glens Falls. They are professional and helpful!
I have been with AOGF for many years. In that time I have had nothing but positive and enjoyable experiences with this business. They employ top notch agents and there policies are fairly priced. Above all, I would never switch! They are a Hometown treasure.
Real people who are quick to respond and help with any insurance requirements for our business. Glen Falls and the Team there keep their eye on what needs to be done year to year to make sure both our customers and our operation are covered so we can focus on growing the business.
Pam M and Sue C provide very good customer service. Their quick responses are much appreciated
I have being using their services for years. highly recommended!
As a small business owner I would highly recommend Associates of GF!
They are always quick to respond! Always on the look out for our best interest! I would recommend them to everyone
I can t say enough about how helpful and genuinely honest the staff is here. Insurance is over my head completely but they make it easy for me to understand so I can make informed choices about my coverage. They re super nice too. Handwritten cards and just above and beyond.
This company is fantastic. Ive been with them a couple years now for my business insurance and everyone that Ive dealt with has been OVER THE TOP professional and polite. Thank you Associates of Glens Falls!
I have been with Associates for many years and have always been very pleased with their service. I have had several claims in over 20 years and they always step up and take care of things for me and I always feel they are looking out for me. I have always been pleased with al they have done.
