997 NY-29A, Gloversville, NY 12078, United States
These guys have been servicing all of my vehicles through out the years. Called for entire print out of maintenance records twice and no problem. Thank you for going the extra mile 👍🏼 Much appreciated!!
Very knowledgeable, especially about dodge ram. Very happy with the service and will definitely be going back for future oil changes
I’ve come to this shop TWICE for oil changes. The first time they didn’t screw the drain plug back in all the way and my car leaked oil. The second time they put the INCORRECT oil in my vehicle. Guy behind the counter is rude and ILL knowledged and they are just looking to make a sale. Not fix the vehicles correctly
I wouldn’t come here in a pinch. You’re better off driving with the old oil and waiting for a proper shop with actual mechanics. Their business is for convenience NOT quality. Needless to say some of the worst customer service I have experienced, I can only imagine how they care for your car behind closed doors.
Always quick and friendly! Prices aren't bad either.
Always quick, polite, and don't try to upsell too much. I've gotten oil changes, inspections, and brakes without any issues.
Matt is my go-to guy. He is honest and being a female it's nice to know there is someone I can trust with my vehicles. His shop has taken care of my convertible and now my truck for years. Totally recommend.
Arrived at 12:30 and the wait was an hour for an oil change and an inspection. Not too bad wish it was a little faster for a Wednesday but they made up for it with super friendly service.
Excellent service and the personnel are extremely professional.
Very helpful and fast
Anyway fast I hardly ever have to wait long for my oil chànge they are fast and good
Nice place
Great service!
Good service here
Pretty good prices and honest about how long the work will take. Even when they are busy they are still pretty quick. A good place to go if you need an oil change and inspection. Plus you dont need to make an appointment for basic stuff.
Fast, professional, friendly service, thorough inspection and checked all vital points. Very satisfactory experience.
Quick and friendly service. Very pleased with the service and advice I received and they dont soak you on price....Good job guys!
Matt, the manager is excellent to deal with. The man knows his stuff.
Don t waste your time take it to an actual shop. These clowns don t know anything except how to steal your money. Says first come first serve, pull up and they say oh you need an appointment lol. YOU GUYS ARE THE WORST. If there were negative ratings I d gladly rate the clowns a -5
Fast and perfection
Very friendly and reasonable prices. I had brakes and rotors replaced within an hour :) Highly recommend Adirondack Express Lube!
Quick in an out after driving over an hour. Service with a smile
Great service!
Havent been there
Brought my car here a while back, google just now prompted me for a review. They completely forgot to re attach the front of the plastic cover that covers my oil pan and I dragged it down the street before I noticed and that s completely broken now. Didn t offer to replace it they just re attached what was left of it and sent me on my way. They also didn t tighten my drain plug enough leading me to believe I had a significant oil leak, my new mechanic described it as hand tight . I use my car for work, I wouldn t recommend bringing any car that you rely on here, the mistakes could ve ruined my engine if I didn t pay closer attention to those sort of things
Great service
Previously underwhelmed, but highly satisfied this time. They were running late, so I left my car there to have its oil changed. I called later that afternoon and the manager had my invoice at his fingertips. He promptly took my payment over the phone, and I was able to pick my car up after work. I will definitely use them again.
Great prices, great mechanics, very popular at times tho because they are so Good
Quick courteous, and efficient
Courteous, fast and thorough! Highly recommend this place.
Great service.
Great place to get an oil change, breaks, inspection, etc, no appointment needed, just drive in. Reasonable prices, comfortable inside & outside waiting areas & nice employees.
Slowly going backwards
Called about an oil change. They would take me right in but the price was the highest in our area.
They were unbelievably busy the day before a holiday weekend. Got me in and out in less than 50 minutes. Matt has a great sense of humor and kept customers laughing as we waited. Highly recommend. Honest, hardworking people here. A gem in the community.
Very knowledgeable staff, you will be treated fairly
Great place to get an oil change. I also got some all season tires and they are great in the snow. Im confident to drive my children around now. Thank you for the piece of mind. Get in early , cause the place gets busy.
I get my oil changed here as prescribed but when I want to do a tune-up they try to charge me almost 100% the amouny competitors charge
I have been going to Adirondack express lube for 6-7 years and have never had a problem with anything. Ive had oil changes, tire replacements, brakes, inspection all without issue. Matt is a great guy. A lot of the negative reviews just sound like ignorant customers that either didnt get their way or want free service. Like everything else, you have a choice, dont like a business, go somewhere else.
Best place so far that I came acrossed
Fast and easy. Well use them as much as possible. Great to find this local business.
Quick service low price
Helpful, courteous and friendly place. Always go the extra mile to make sure your happy and your vehicle is safe.
Oil change, left oil on both passenger and driver sides of hood top, and on top of engine Never again. Didn t even have the nerve to tell me they spilled some.
Always have a good experience here. Friendly, good, quick service.
Great service
Great people, fast and efficient!!
I love this place! Quick, helpful, and I more than fair prices.
Trys to sell you what ever he can and pinch you for every penny
Great customer service. The manager is very professional and friendly. Highly recommend!
One of my favorite places to bring my car. Great service and my car is healthy.
The guys that work here are awesome! They literally are some of the best mechanics in Gloversville. I originally went in for an inspection and Matt told me exactly why my vehicle failed. A couple hundred dollars later the issues were all fixed and my vehicle passed inspection and runs like its supposed to. Love these guys!
Immediately upon leaving the service shop ( and I use to word loosely). My car began to sound like it was broken. I had been gone approximately 2 minutes. Returned to the shop. The manager said it was not their fault. He was dismissive and rude. I asked for him to call the owner. Walked away to another room and said he could not reached the owner. Unfortunately when I become frustrated and angry I can use not nice words. Unless I am treated with such disrespect this is not normal behavior for me. I had a gut feeling not to go in there and sure wish I had followed that instinct. Went to Amsterdam location. The person at the desk was very pleasant. He reached out the the owner Rob. And said Rob would be calling me back. Never heard back so I reached out the next day and Rob ( the owner). Answered the phone. He totally defended the Manager at the Gloversville location and the managers rudeness to me but let me know my righteousness anger was unexceptionable. The owner said the damage to my car could not have happened. I disagree. Actions have a way of coming back on you. Hopefully this review will stop someone from using this company. The cost to repair my car. $300.00.
I gotta good deal on a pair of tires today!
They are always helpful, courteous, and very nice.
Always good service.
There dirty. They try to upsell stuff you dont need like ball joints or rotors because of surface rust and can be rude when you dont buy into it and they charge you for a failed inspection when it runs and drives fine and other places inspect it no problem. I wont be seen there again. (every other place I have been to will tell me if its going to pass before they do the inspection test, these guys just charge you for a failed inspection.
I was in and out quick, and they were carefull with my classic.
Thank you for.your fast service!
They were great, quick service and very thorough. I would recommend them 100%
Excellent honest shop
New to NY and needed my first inspection. No appointment but was out within an hour. Good service, friendly staff
Quick and reasonable
Fast easy service
I went in for an oil change I was in and out and no time at all. Professional and courteous service.
Was taken in and done in a good timely manner
Get in get out friendly and quick service.
Very rude
I went there for an inspection and oil change. Was very upset when they said my 2016 Jeep Cherokee didnt pass inspection because ( I ) had my windows tinted to dark. I took it to the dealership where I bought it and she passed fine. These people that work at Adk.Exp Lube need to not base their rules on what they tead on U Tube.
My car was brought in for my winter tires to be put on and balanced. I drive my car afterward, and it is all over the road. Something is wrong. We brought it back, and it turns out - THEY NEVER BALANCED THEM TO BEGIN WITH! They rebalance (after rudely trying to tell us come back later, hello I cannot drive it!) and the problem was better, but still wrong. I take it elsewhere because this is not how my car drives, and Fuccillo says this car was so out of balance no wonder I was having issues! So they correct it and now it is fine. My husband contacts Express Lube for a refund, and guess what?? Rob (the supposed manager) will not return our calls! We literally paid $100 for them to do absolutely nothing! Terrible quality and unprofessional! I understand mistakes happen, so make good! You admitted it wasnt done when we brought it back. I obviously would not recommend taking your tonka truck there!
Quick and fast.
No appointment necessary. Drive up and get your car done while you wait
Very friendly and helpful staff. The wait was reasonable.
Fair & friendly service!
Wow! Not even there for 30 minutes. Very professional & clean. Loved hearing the mechanics motivating one another. Must go.
Fast, polite and knowledgeable
Five star service. Friendly, fast and affordable!
Just had a great experience, where they understood all the quarantine distancing Im trying to do. The woman that helped me, is second to none.
Got me in first thing. Great service and fast!!
Great people and great service all the way around!! And price are also great!!! Keep up the good work!!
First time there today!! Super friendly, fast, and thorough!! Will definitely be back!! Thank you!!
Excellent service all the time
This place was great fast and affordable
Slow service
Great service
When you go, be prepared to give an auto shop your entire history. I showed up with cash in hand to get an oil change but the female clerk wanted all of my pedigree. I tried to pay in cash but she kept saying thats how the system is. She finally said Theres a Mavis down the road. I guess they dont want my money and I dont want mailers, flyers, spam or robo calls. Oh yeah, how many businesss data gets hacked? Nothing to hide, just want to be secure. Jenna, I just saw your response. Your entitled to your opinion, however if you felt that I was rude because I said I just wanted an oil change without giving my personal information, I suspect customer service isnt for you. I never raised my voice or used inappropriate language. Most businesses dont require this kind of information for service. I wasnt condescending, I only asked questions. I wont patronize your establishment and I wont recommend it either. There was no reason to turn me away. Any response at this point just proves your trying to mitigate your companys ridiculous procedure. Robert
Wouldnt ever do business with this place ever again!!
Checking tire prices
They are fast, fair priced, and have a wide variety of oils to choose from. I go there often and have never been dissatisfied.
Great service! Friendly and fast! Took two vehicles in at the same time for oil change/inspections, out the door in about 30 minutes. Will definitely go back!
Efficient and affordable.
Had oil/filter change and tire rotation. No appointment needed. Minimal wait. Fair price. Appropriate social distancing in wait room.
Great friendly service I was in and out in 30 minutes
fast service
Excellent service! Friendly Staff! Didnt have to sit around and wait forever! Be going back again, and again!!!
Fair prices, inspections done. Good job on work offered.
Fast and Courteous
On vacation and from away, didnt know where to go. On recommendation from manager at Auto parts store, I tried ADK Express Lube. Very friendly and helpful staff, in and out in less than an hour.
Did my NYS Inspection - walked in w/o appointment, and out in 30 minutes.
Order was wrong
Quick, quality service.
Fast service. Didn t try to up sell me on useless items. I go when I do t want to make an appt somewhere.
Amazing service
Great customer service & the cheapest oil changes in the area. The person that did the work even used the parts I had already in the car (lights). There were quite a few people there & I was done & out within 15-20 minutes. I think it was $36 for a synthetic oil change (5 quarts) plus fluids, vacuum etc.
They are very efficient,friendly and informative! I would recommend them.
Great service
Fast, honest and good service
In out amd done with no issues. Great place for a busy person to get a quick quality oil change and more
Fast and wifi
Shady people
Friendly, Honest, quick oil change
I stopped in to get my oil changed and was pleasantly surprised when I was able to get in right away. Jared was very helpful and has a great personality. He also let me know they do inspections there, so I was able to get my car inspected at the same time. Zach did the oil change and he was very fast and efficient. There is free Wi-Fi while you re waiting. I highly recommend Adirondack Express Lube.
Love the service here. Employees are always friendly and unlike most others, they do not go out of their way to find issues with your vehicle. If they do recommend additional work, they take the time to show and explain the issue. I won t go anywhere else!
As far as oil changes go, basic small items, change headlight, etc, but had Issues after I had them do front brakes. Took it back to them , but still not right Still had issues
Quick. McDonalds type oil change.
Ive been a customer here for a few years and have always been satisfied with the quality of service. The guys are great!
Always in and out, no real waiting
Very helpful
Ok garage , nice setting while waiting for car unlike other garages . Free WiFi
I get a synthetic oil change here every 5 to 7 thousand miles. Quick and easy.
Good service . Short wait time !
Great service and fast
Great service
I ve utilized them on 3 separate vehicles. Did good job for reasonable price on them all.
I had a flat tire that needed to be plugged. The shop was closing up when I pulled in on a Saturday, they held off closing and plugged my tire and were very pleasant and they did not try and pressure me into buying tires or other repair! When I need new tires, they will get my business before another!
My 04 Mustang went in quiet as a mouse to get an oil change, when she came the whole front end was squeezing, suddenly I need new ball joints???
Good service but adds up sales.
The staff here is always very friendly, Ive gone to both locations and had great service! Ive since moved away from the area and had to find a new company to work with and very much miss the Adirondack Express Lube staff! They always did a very thorough job and were honest with me about what would need to be replaced/fixed eventually and what needed to be looked at immediately. As a college student I really appreciated this! Also, the sweet black dog (Cola) there is adorable and I love him!
Great service took care of all my needs even ones I didnt need will take my car there always big thumbs up
5-10 for a oil change
Fast friendly service.
SPENT MORE TIME LOOKING TO FIND UNWARRANTED THINGS ON YOUR CAR THAT ARE FINE TO REPLACE THAN THE OIL CHANGE OR INSPECTION
Real expensive,doesnt ask you what you want before they work on your car
Only been here once, it was fast and they seemed thorough. Will go back!
Good people and great service
Terrible service wouldn t even do a simple oil change because they had to prop up a hood ive had no problems with other garages or even myself with propping the hood up but they simply handed me My keys and refused to do my oil change because of propping up a hood *update* (on the bright side just went to Monroe muffler oil change was done no problems at all no questions asked )
Quick in..Quick out
Fast and friendly service
Fast & friendly, they dont try to sell you something you dont need like all the other chain stores.
Great job, done quickly with friendly sevice.
Fast and friendly