Jake's Auto Body in High Falls

2302 Lucas Turnpike, High Falls, NY 12440, United States

★★★★★
(89 reviews)
Specialties: Auto body shop

About

High Quality, People-First Collision Repair Jake’s Auto Body is proud to serve customers throughout High Falls and Ulster County. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.

Website
jakesautobody.com
Address
2302 Lucas Turnpike, High Falls, NY 12440, United States
Plus Code
RVH7+VM High Falls, New York, USA
Time Zone
America/New_York

Business Hours

Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8:30 am–12 pm
Saturday
Closed

Services

Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Amenities
Mechanic Toilet
Planning
Appointments recommended
Payments
Credit cards Debit cards NFC mobile payments Credit cards

Reviews

4.9
★★★★★
89 reviews

Most Mentioned

insurance company (7) job (6) team (4) clean (4) communication (4) drive (3) technicians (2) brand (2)
5 stars
86
4 stars
1
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★★★★★
March 2, 2025

Great work and fast. Jake's even cleaned the interior of my car!

★★★★★
February 14, 2025

The crew at Jake’s did a great job repairing our vehicle. They made it easy to deal with our insurance company. My wife was very happy that she had a fully detailed interior.

★★★★★
January 27, 2025

Competent people, friendly people what more does one need … oh yes they cleaned the car too!!!!

★★★★★
January 23, 2025

Everyone at Jake’s is absolutely wonderful! My car was repaired quickly, looks beautiful, was detailed inside and out, and I was kept informed on repairs which were completed faster than estimated. Only body shop I will ever use or recommend!

★★★★★
January 1, 2025

Jake’s did beautiful repair of my van. I have had all body work with them. Wonderful to work with

★★★★★
December 25, 2024

The repair work went according to plan. Actually it took 9 days instead of the original 10 days. The staff were very attentive and professional. My car looks like new and a great unexpected throw in was that they detailed the interior.

★★★★★
October 8, 2024

Excellent repair! Jake's was Super Professional & Accommodating! And completed the work on time

★★★★★
November 7, 2023

Very much appreciate the quality of the repair the Jake's team has made to the car. The car looks fantastic. The QA/QC to repairs is obviously very detailed, great team putting together the repairs. The efforts to work with insurance company was superior and shows in the results. Many thanks again, I've received lots of compliments over how great the car looks.

★★★★★
February 19, 2025

really competent, pleasant people and the car came back clean

★★★★★
Verified Reviewer
November 19, 2024

Amazing experience.

★★★★★
November 19, 2024

The whole experience was good from start to finish. Everyone was friendly and professional and very easy to work with.

★★★★★
October 19, 2024

Great service HIGH quality work. Highly recommended

★★★★★
July 19, 2024

Excellent workmanship. SUV body work repair was done sooner than expected. Recommend.

★★★★★
Verified Reviewer
May 19, 2024

Excellent body work and helpful staff. The car came back fully detailed and my 4 year old car looked like new inside. Highly recommend.

★★★★★
March 19, 2024

Super-clean shop. Fast and efficient. Very friendly folks. Very easy to do business with them. Work completed ahead of schedule.

★★★★★
March 19, 2024

I love the staff at Jake s Very polite. caring, and do a great job!

★★★★★
March 19, 2024

A deer ran into my car and everyone at Jake s from the front desk to Jake for the estimate. I was set up within a couple of days with the work to start, my insurance taken care of and my rental in place. I was constantly kept in the loop as far as the work was concerned. It was ready within the predicted time, perfectly cleaned and the work was perfect too. I highly recommend Jake s!!!

★★★★★
March 19, 2024

As always, completely satisfied with Jakes. I recommend them highly.

March 19, 2024

Terrible work! HORRIBLE Owner. Had an accident and took it to Jakes. I had a scratch unrelated to the accident, when I got it back. It was buffed down to the bare metal, and it looked like someone colored it in with a sharpie marker. On the phone, the insurance company told me he would fix any problems I had. When I went in, the OWNER, Jake called me a bull****er and said I was full of horse****. He said all this yelling in my face. I was so surprised because I heard he had a good reputation. Would never go back again and would suggest nobody brings their car here if they want good work done and want good customer service. Jake also didn t mold the trim back so it was aligned. I will most likely be opening a lawsuit against him. STAY AWAY at all costs. I will provide pictures too.

★★★★★
March 19, 2024

Jakes is the place to go!!! They went above and beyond to fix our car! It came back to us looking better than new! We have never had such good service on our cars! If you have to have some work done on your car you should drive the extra mile to get to them. They certainly went the extra mile for us!!!

★★★★★
March 19, 2024

Great staff, beautiful facility, excellent repair.

★★★★★
March 19, 2024

I highly recommend! Friendly, professional, and knowledgeable staff! After the repairs from hitting a buck, my car looked brand new!

★★★★★
March 19, 2024

The Jakes crew does an outstanding job. They take care of everything from start to finish. I highly recommend using Jakes. Keep up the good work.

★★★★★
Verified Reviewer
March 19, 2024

Caroline was wonderful and so helpful. The work they did was stellar!

★★★★★
March 19, 2023

The Superb workmanship of Jake and his technicians combined with truly excellent knowledge, communication, accomadation and coordination from Caroline at the front of house was a BLESSING. My most sincere thanks to the ENTIRE TEAM.

★★★★★
March 19, 2023

A BIG Shoutout to Jake s for a beautiful job fixing my 2014 Hyundai after a deer collision!! It s the second time I ve used Jake s and the work is outstanding!! They work with you and keep you apprised of what s going on. I HIGHLY recommend for auto body work!! Thank You !!!!!!!!!!

★★★★★
Verified Reviewer
March 19, 2023

Jakes always takes good care of his customers. On June 19th at about 7:30 AM my daughter called while my wife and I were on vacation 400 miles away. A deer had run in front of her, causing extensive damage to her car. After the police report was done it was determined that the car was drivable, but barely. I had her drive the short distance to Jakes. I called ahead to let them know she was coming. It was determined that the car was not safe to drive. After dealing with insurance the car was totalled. Thank you to Johnny, Karen, Carolyn and the rest of the team for calming my daughter and assisting us through the process. This is what a local business is.

★★★★★
Verified Reviewer
March 19, 2023

Amazing 10/10

★★★★★
March 19, 2023

I cannot say enough good things about Jake s auto body. I got into a collision with a deer that messed up the whole front of my car and windshield. Jake s worked with my insurance and got my car in as soon as they could (it can be a wait since they are so popular) it took less than a week and when I went to pick it up it was sparkling and shiny. Not only did they clean the and polish the outside they cleaned the inside which it desperately needed. I may have to break my car more if it means I can bring it to Jake s and have it returned in the best condition it s been in in years.

★★★★★
Verified Reviewer
March 19, 2023

So...you just hit a deer. Keep calm and call Jakes. Their technicians and staff are very well trained and very good at what they do. They will have your vehicle fixed in no time. The office staff are phenomenal at working with insurance companies to get the right parts quickly. The paint and body techs do amazing work at aligning the pieces so they fit properly and matching the paint so it looks brand new, again. No one does better work. In fact, I drove my car all the way from Virginia Beach so they could fix it!

★★★★★
Verified Reviewer
March 19, 2023

I m from Arizona and when I drive by this building it reminds me of home the way the building looks

★★★★★
March 19, 2023

Exemplary

★★★★★
Verified Reviewer
March 19, 2022

They do AMAZING work!

★★★★★
Verified Reviewer
March 19, 2022

Have taken my vehicles here for body work many times. Always satisfied with their work.

★★★★★
March 19, 2022

Excellent work ... beautiful clean shop and showroom

★★★★★
Verified Reviewer
March 19, 2022

Very honest and knowledge staff. Great work. Highly recommend

★★★★★
March 19, 2022

Does fine car body repairs and has the capacity to take you quickly. Is a helpful interface with the insurance companies.

★★★★★
March 19, 2022

They were great

★★★★★
March 19, 2022

Exceptional service and repair. Our car looks better than new! Thank you to the professional team at Jakes.

★★★★★
Verified Reviewer
March 19, 2022

Great place fantastic work done by true professionals ...

★★★★★
March 19, 2022

They kept me informed on the status of my car while in the shop. The car was cleaned impeccably and returned in excellent condition.

★★★★★
March 19, 2022

Jakes got our 2019 BMW M2 looking and working like it did when it came off the showroom floor. Would recommend them to anyone.

★★★★★
March 19, 2022

Had some body and front end work needed. Trust me on this: Jakes is so completely professional its unbelievable. I swear, my car came out better than the condition it was in before the accident. These guys are perfectionists- every single detail is handled. Consummate professionals. No wonder theyve been successful for more than 30 years. These people know what theyre doing!

★★★★★
Verified Reviewer
March 19, 2022

Door pin repair

★★★★★
March 19, 2021

Jakes staff is friendly, professional and their work is flawless! The work was completed on time. I would not go anywhere else.

★★★★★
March 19, 2021

Great experience with Jakes after a deer vs. car accident. They went above and beyond to not just fix, but get my car looking better than it has in years, and earlier than promised. Highly recommend. Thank you!!!

★★★★★
March 19, 2021

We ve always had good experience at Jake s. Service is friendly and professional, workmanship is high quality, thorough and prompt. They also handle the communications with our insurance company, which I appreciate. Very satisfied.

★★★★★
March 19, 2021

Best autobody repair shop in our county

★★★★★
Verified Reviewer
March 19, 2021

Wow what customer service! Everything was easy and everyone is very very helpful. You want to really know about Jakes? Check out their reviews on carwise.com as well. Im not in any way connected to Jakes besides having taken my car there for repairs. Will update when all work is finished. Edit: Service. It was all about the service. My car was not as clean when I first bought it as it is after having my door repaired. Is that what I went in for, a clean car? No but what a bonus! Of course the work was great too. My door is brand new and you wouldnt know it was replaced. The staff is amazing. This is a must for body damage.

★★★★★
Verified Reviewer
March 19, 2021

They did an amazing job! The repairs were perfect, and it was a fast turn-around. My car was spotless upon pick up.You can tell the employees care about what they do. I highly recommend them!

★★★★★
March 19, 2021

Jakes autobody was an absolute pleasure to work with after one of my work trucks was in a major accident. Caroline at the front desk kept me updated throughout the whole process and made everything very smooth. I would recommend them to anyone and will be bringing all my future body work to them!

★★★★★
Verified Reviewer
March 19, 2020

Great body shop

★★★★★
March 19, 2020

I needed my front bumper fixed/replaced. The mechanic gave me available options and prices, all of which were fair. I opted for replacement. They did the work as scheduled, and it was professionally and finely done. Car washed. Place extremely clean and orderly. Painless. Thank you.

★★★★★
March 19, 2020

They done a beautiful job on my car looks like it just came off the showroom floor

★★★★★
March 19, 2020

Great skills and staff.

★★★★★
March 19, 2020

An incredibly excellent experience. The shop is spotless and the staff is very friendly. My damaged truck is brand new once again! I highly recommend Jakes to anybody needing body work on their vehicle. They even gave me some sound advice on a project car Im working on.

★★★★★
Verified Reviewer
March 19, 2020

Awesome repairs, staff and customer service.

★★★★★
March 19, 2020

Great service and friendly staff

★★★★★
March 19, 2017

Jake is the best. Honest, caring and he does great work. We are so grateful to him. Other shops would have charged us thousands more. Jake did every thing he could to keep costs down.

★★★★★
March 19, 2017

After my recently purchased Kia Soul was hit by a deer, I took it to Jakes at the recommendation of a local mechanic (the damage was covered by insurance). It was also quite extensive. I found the firm very pleasant to deal with, and they liaised with the insurance company regarding additional damage was found; I did not have to be involved at all. The resulting repairs were very satisfactory indeed, and the car looks like new. Ive had mixed experiences with body shops over the years (having hit other deer in the thirty years I have lived in this rural region), and this was far and away the smoothest and most pleasant.

★★★★★
March 19, 2017

Jakes is Awesome! Recently, i hit a deer, and my truck needed some repair. The insurance company recommended two auto body shops to me, Jakes has worked on other vehicles owned by my family and so i chose to take my truck there. Not only did they get me in right away, they had an estimate ready very quickly! They handled communication with the insurance company directly, i didnt need to play the middle man at all! The staff was friendly, and efficient. And the work was above par! They were very thorough in checking over every inch of my truck to ensure everything was fixed and safe! They even cleaned my truck for me inside and out, something that i was not expecting! I was very pleased with what Jakes did for me and my truck! I fully recommend them to anyone in need of an auto body shop! The service and staff are fabulous and efficient! Thank you Jakes for everything!

★★★★★
March 19, 2017

Jakes Auto Body is great, and they have done work on my car twice within three years!! They also did a great job vacuuming out my car! Thank you for the great service!!

★★★★★
March 19, 2016

Excellent service! They communicate clearly and do a fine job. The car was fixed beautifully and they return it to cleaned, inside and out.