Troy's Auto Body Works in Highland

3430 Rte 9W, Highland, NY 12528, United States

★★★★★
(100 reviews)
Specialties: Auto body shop Towing service

About

Serving our community since 1997, Troy's Auto Body Works has dedicated ourselves to getting you back on the road safely in a timely manner. We accept all auto insurance for all claims on all types of cars, trucks, vans, all makes and models both foreign and domestic along with detailing. 24/7 towing service also available. Your satisfaction is always our number one priority so we offer a lifetime warranty on all repairs. Call today or stop by for a free estimate!

Address
3430 Rte 9W, Highland, NY 12528, United States
Plus Code
P2QQ+87 Highland, New York, USA
Time Zone
America/New_York

Business Hours

Monday
8 am–5:30 pm
Tuesday
8 am–5:30 pm
Wednesday
8 am–5:30 pm
Thursday
8 am–5:30 pm
Friday
8 am–5:30 pm
Saturday
8 am–12 pm
Sunday
Closed

Services

Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Amenities
Mechanic
Payments
Credit cards Debit cards Credit cards

Photo Gallery

Reviews

4.9
★★★★★
100 reviews

Most Mentioned

brand (6) prices (5) job (4) deer (3) fender (3) area (3) tow truck (2) OEM (2) mirror (2) mechanic (2)
5 stars
95
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★★★★★
March 15, 2025

Troy’s team just repaired the bumper on my 2024 Jeep Grand Cherokee!! Exceptional work and fair price since I did not go through insurance. Repair was timely and efficient. They EVEN DETAILED the interior and exterior. They gave it back 110% better than when I dropped it off 4 days ago. I thank You so much you guys are always great!!

★★★★★
March 14, 2025

Beyond excellent service. After a deer hit my car I never thought it would look the same. Troy’s was fast and efficient. My car looks brand new.

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★★★★★
November 29, 2024

My car stalled in the middle of 9W due to running out of gas. I planned on getting gas about a mile away then stalled out. I called the highland police department and they sent Troy’s out to help me. Mind you I asked the cop not to call a tow because I didn’t have good experiences with them in the past as they charged me over $100 to take me to my destination which was less than 2 miles down the road. However, the tower was super nice towed my car to the gas station, paid for my gas and didn’t charge me a towing fee even after I offered to pay. I cannot thank Troy’s enough, I highly recommend them, CALL THEM FOR SURE IF YOU NEED HELP!!

★★★★★
October 29, 2024

my daughter is in school in hyde park NY and was in a small accident on the mid Hudson bridge. the tow truck that picked up her car was from troy auto body. not only did they tow her car, they gave her a ride back to school. we left the car at the body shop for the work and everyone was so awesome to speak with and work with. she got her car back yesterday and it looks amazing, I told them I hope I never need to use them again, but would pick them again. the whole experience was great. for a mom that is 3 1/2 hours away it helped to know they were there for her

★★★★★
September 5, 2024

Troys Autobody is the best auto repair shop I have ever dealt with. It truly was a pleasure. They are kind, understanding and honest. I was in a horrible car accident and they made my car look like it never happened. Beautiful outcome, I am so impressed! Please use their services if you’re ever in need! I will always go to them for all my needs! The before and after photos I took myself. Their work is perfection!!!

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★★★★★
August 1, 2024

I have a vintage BMW with custom paint, and when I was in a collision, I was afraid shops would have a difficult time matching the non-OEM paint. I went to Troy's for the first time after seeing some of the specialty vehicles they've worked on, and they nailed the metallic finish spot-on. They worked quickly with insurance to take care of everything. When I stopped by unannounced to get a small area fixed years later, they took care of it on the spot. Will definitely be going back!

★★★★★
March 30, 2023

Hit a deer awhile back and I had Troy’s do the body work on my truck. The truck looked brand new when they were done with it and they even detailed the truck without asking! Very nice people to deal with as well, highly recommend these guys for your automotive/body work needs

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★★★★★
February 17, 2021

First time customer, as well as new to area, these folks are top notch! Picked up my vehicle yesterday and it was Fantastic! Inside and out they took great care of my truck. Hats off to Troy and his team!!! Excellent work, Excellent Service. Great Family owned and run business. If your vehicle needs some TLC from life's accidents I'd highly recommend this team : )

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★★★★★
January 19, 2025

The sevice I received was great! The receptionist was polite, & eager to help with my situation.

★★★★★
Verified Reviewer
December 19, 2024

This is a family-run business and you cant get better than that theyve been there for many many years and have a great reputation in the area

★★★★★
September 19, 2024

Troy s was such a good choice.. I came to them to see if they could repair a banged up front hood on my car and they did just that.. fast and friendly service and did a good job .. thank you Troy s !!

August 19, 2024

Poor quality work. Brought my truck in to get door and mirror repaired. First time around the bodywork was rushed. The edges looked terrible and there were noticeable sanding marks all over. Blemishes in the paint were also present. They took it back and redid the work. Second go around there were still blemishes in the paint, the paint was mixed poorly causing there to be blue specks all over (metallic grey paint), the edges still werent perfect and my fender trim was loose with 3 clips missing. Both times the job looked terrible. No care was given with the work

★★★★★
Verified Reviewer
August 19, 2024

Wow! Got into a fender bender and they fit me in day of, fixed my bumper up immediately, and didn t charge me since it was a quick fix. Will be coming back here for all future auto body needs.

★★★★★
April 19, 2024

My insurer deemed my Honda Fit a total loss after a deer took out my hood, headlight, fender, and sideview mirror. Because of Troys I was able to keep my car and get back on the road. Super honest and easy to work with. Thank you!

★★★★★
March 19, 2024

I bought my car here after it was sideswiped and had a positive experience. They repaired the damage quickly and did a great job. I was surprised that they did a full interior detailing of the car, which was a really nice touch.

★★★★★
March 19, 2024

Got swiped in a parking lot while parked on my birthday. The scratches were so deep it couldnt be buffed out. Troys turned around an entire rear bumper replacement in a day, and cleaned out the entire interior of my car. Every single surface, every floormat, everything, without being asked. Adorable dog asleep behind the desk, what more could you ask for?

★★★★★
March 19, 2024

Absolutely AMAZING work done by Troys Auto Body! My car looks even better than when I first bought it after their repair job (and I know it was a big one) detailed, shiny, absolute PERFECTION! Staff is personable, fast, understanding, reassuring and easy service throughout the whole process! Thank you Troy! You are phenomenal!!!!

★★★★★
March 19, 2024

They went over and above what was required.

★★★★★
March 19, 2024

I cannot say enough great things about this place, their staff car looks BRAND SPANKING NEW!! It was finished quickly , and I was more than a little shocked when I saw the inside!! My car was a mess, to put it mildly..when I looked inside, it was pristine, BEAUTIFUL.. I think it was John that brought it to me sorry if I messed up your name.. my grandkids have fried all my brain cells but he told me to look in backseat he even cleaned up my granddaughters booster seats!!!! You are all the very best of the best, will recommend you anytime! Thankyou again for your kindness!!

★★★★★
March 19, 2024

They did a bang-up job! Well, they actually fixed the bang-ups beyond my expectations. Car looks like new! Staff is friendly, courteous and thorough. Highly recommended!

★★★★★
March 19, 2024

5 star service ...Quick in and out .My truck looks like it just came off the lot.HIGHLY RECOMMEND !!

★★★★★
March 19, 2024

Very professional, very nice and easy to talk to. I would recommend them to anybody that needs collision work. They went above and beyond my expectations with washing and detailing my car which I didn t expect fantastic.

★★★★★
Verified Reviewer
March 19, 2024

Did Detail work

★★★★★
March 19, 2024

recently I stopped at Troys auto body to see if I could get an estimate on some minor damage to my wifes car without an appointment. I was greeted by a nice, friendly young man who took the the time to look at the damage and then proceeded to buff out the area that was scuffed up. I tried to pay him for his services but he refused payment. As a small business owner myself, its nice to see there are still places that offer exceptional service. I highly recommend Troys.

★★
Verified Reviewer
March 19, 2023

The owner is rude and has an attitude problem.

★★★★★
March 19, 2023

I was very impressed with Troys. I got several different quotes, In the end they came back with the best and the fastest turnaround. They were friendly and helpful and returned my car back to me spotless inside and out.

★★★★★
Verified Reviewer
March 19, 2023

I cannot say enough good things about Troy and his crew! They fixed up my 2011 Subaru Outback like BRAND new! The day we dropped the Outback off to Troys, my tire went flat. We put the donut on and off we went. I pick up the car today expecting to drop it off to my mechanic and Troys crew had not only plugged the leak in the tire, but they took the donut off, stowed it back in the trunk and put my FIXED tire back on! The office staff was so nice and super helpful. If your car needs body work, go to Troys. You wont be disappointed.

★★★★★
Verified Reviewer
March 19, 2023

Professional is the best description! They really know how to get things done. If you need any autobody work this is the place! Troy, Vanessa, and Anthony are the best!

★★★★★
March 19, 2023

Always they best service from troy.we wouldnt go any place else but to him!! trustworthy and you never have to worry about the service always 5 stars..

★★★★★
Verified Reviewer
March 19, 2023

let me preface by saying I bring my car to quite a few shows. I couldnt be happier with the repairs done to me car after someone hit me. (they took the whole front bumper and headlights off...) all OEM parts , perfect paint, and my car was given back to me in a fantastic amount of time, even with the limited availability on items. great customer service, they kept me up to date, and informed of the progress the entire time. THANK YOU!!!

★★★★★
March 19, 2023

I just had my car repaired after getting hit by someone else and they did a fantastic job. The car looks brand new like if nothing ever happened to it.

★★★★★
Verified Reviewer
March 19, 2023

Brought my car to Troys based off a recommendation from my primary mechanic. Excellent communication, straightforward and quality service. Would definitely recommend.

★★★★★
March 19, 2023

The best around , if you go anywhere else your wasting your money .

★★★★★
Verified Reviewer
March 19, 2023

Outstanding workmanship, the highest standard possible, I just got my infiniti back, it looks brand new, I am a repeat customer, I would never go anywhere else. Vanessa is amazing, she takes care of all the insurance paperwork answers all my questions and the car was finished as promised. Thank you Vanessa and to your team.

★★★★★
Verified Reviewer
March 19, 2023

So helpful and understanding. Very professional.

★★★★★
March 19, 2023

This is the best shop in the Hudson Valley. I would highly recommend to anyone who needs repair work for a vehicle that they actually care about, as this shop s work is exquisite. I am so highly impressed by not only the auto body repair work, but also the ladies up front running the place. Excellence all around. And so friendly. There s truly not enough nice things to say about this exemplary business. I only wish that I had discovered them years ago.

★★★★★
March 19, 2022

I am a first time customer who brought my car in for multiple deer damages! I am extremely pleased with the work that was done and the customer service that was provided! I was pleasantly surprised when I picked up my car and found they actually did a detailed cleaning of the inside! The experience was easy and everyone was beyond friendly! I would highly recommend them!!!!!

★★★★
Verified Reviewer
March 19, 2022

Good work done

★★★★★
Verified Reviewer
March 19, 2022

Does good work. Very reasonable pricing if paying out of pocket.

★★★★★
March 19, 2022

So happy with the work they did on my car. I hit two deer back to back, destroyed the whole left side of my car. My car looks brand new!!!

★★★★★
Verified Reviewer
March 19, 2022

Absolutely trust Troys and his work. Reasonable prices and great work

★★★★★
Verified Reviewer
March 19, 2022

The owner has a very honest and knowledgeable his professional and he truly helps when a car needs to be repaired especially after a major accident that has left my car totaled however he is helping me with the estimation of the damage and also my insurance company and going through all the paperwork of major car accident which I havent experienced before its nice to have an elderly gentleman help and assist with the process involving All the Above

★★★★★
Verified Reviewer
March 19, 2022

I have used Troys Auto Body in the past and have been completely satisfied with the quality of his work. Troy is very knowledgeable in what he does and does a top notch job, every time!! You wont be disappointed. And his wife, Alicia, and his daughter, Vanessa, are an added bonus. They provide expert, friendly customer service! Hopefully, I wont need to use them again, but if I do have the need, this is where I will bring my car.

★★★★★
March 19, 2022

Brought our car in after someone rear ended us pretty badly. Turn around time was very fast (about 2 weeks) and they did a phenomenal job. On top of that they took the time to clean the entire car. Super friendly and helpful staff. Would give 6 stars if I could!

★★★★★
March 19, 2021

Very reasonable

★★★★★
Verified Reviewer
March 19, 2021

Amazing work and great attention to detail. They fixed things that I hadn t even asked about. Very thrilled with their work.

★★★★★
Verified Reviewer
March 19, 2021

Lovely family owned business. They are on time, available when you call and helpful. Yes, Im talking about an auto body shop!

★★★★★
Verified Reviewer
March 19, 2021

Troys auto body was great did A beautiful job to my car

★★★★★
Verified Reviewer
March 19, 2021

Hands down the best service around!

★★★★★
March 19, 2021

We always feel extremely well taken care of when in need of Autobody repair. We trust Troy s with any degree of work and have always experienced a restored product beyond our imagination. They are serious pros at this place and they make it VERY easy to do business with which makes a huge difference. Thank you so much!

★★★★★
March 19, 2021

I would recommend Troys, very professional and the work and finished product very good.

★★★★★
Verified Reviewer
March 19, 2021

Excellent service! Amazing people!

★★★★★
March 19, 2021

Fantastic work done on the rocker panels totally replaced & solid, thanks!

★★★★★
March 19, 2021

Collision repair shop isnt a place most like to visit, but when you need Good quality work and office staff that are top notch, this is where you want to go.

★★★★★
Verified Reviewer
March 19, 2021

Our truck looks like new after a deer ran into the side. Everyone who works there are very friendly and they explained all the steps involved, and allowed me to visit and see work in action.

★★★★★
Verified Reviewer
March 19, 2021

Best body shop in highland. Always use oem factory replacement parts

★★★★★
Verified Reviewer
March 19, 2021

I had an encounter with a rather large deer. Well the deer really did a number on my car. This auto body shop was absolutely amazing. They are the definition of professional and high quality work. I would recommend them to everyone that needs auto body work.

★★★★★
March 19, 2020

Top notch people..

★★★★★
March 19, 2020

Above and beyond! Family business with top notch customer service. Friendly atmosphere with excellent work. Helped me out of a big jam recently, and I can t recommend them highly enough.

★★★★★
Verified Reviewer
March 19, 2020

Good service and reasonable prices

★★★★★
March 19, 2020

Troy fixed multiple cars of mine. Great shop & even better people!

★★★★★
March 19, 2020

I have been using this shop for years. Troy and his team do out outstanding work.

★★★★★
Verified Reviewer
March 19, 2020

My 2016 rogue was hit in a local parking lot. I want to see Troy and was helped by his family, Alicia and Vanessa. I got an immediate estimate. The work was done in less than two days. The car came back looking much better than I had driven it in and I don t mean just the bodywork which was excellent. The car was clean in and out the car smelled wonderful and I have a brand new flashlight on my key ring. On top of everything, I was given a loaner car which made my life so much easier. This is the best Business ever and the people are extraordinarily wonderful. I highly recommend them. Troy s Auto Body Highland New York is the best place ever.

★★★★★
March 19, 2020

Had my car detailed by Anthony at Troys Auto Body Works. Looks like a different car. Amazing job. Very accommodating and good price. Really went the extra mile.

★★★★★
March 19, 2019

I went in there 15 minutes past the time they had closed.. my rear view mirror had fallen off. The guy Anothony was beyond polite and friendly and offered to order the piece I needed. The following day, when I went back, still after hours (they willingly stayed late because of my work schedule), they had ordered the piece and had my mirror back on in no time-- and he didnt even charge me!!! Very polite, professional.. hopefully I wont need them again, but if I do Ill definitely be giving them my business.

★★★★★
Verified Reviewer
March 19, 2019

My Lexus was in a minor fender bender this past winter. I know a few car guys that highly recommended Troy s. I have to say not only did they do an exceptional job on the car, the paint was spot on, perfectly done. They stand by their work even more so. I had problem with the headlight ballisters about 5 months later and they were there to take care of it. They provide great customer service, friendly and always responsive. I highly recommend Troy s especially if you are a car fanatic. You will not be disappointed.

★★★★★
March 19, 2018

Very professional and does quality work.

★★★★★
March 19, 2018

They are amazing and far superior then anyone I have ever dealt with. Got my vehicle done in record time and it was just as beautiful as the day I picked her up from the dealer. Extremely friendly and always helpful. Lifetime customer here!

★★★★★
March 19, 2014

I read the other reviews of Troys and decided to try them. I needed to replace both the passenger side regulators for my power windows. Troy said no problem and also settled my fears right away about cost because he told me to pay him when I could. Wow!!! To a single mom that means a lot. He didnt overcharge me and the work done was quick and top-notch. I was also chauffeured back home while they did the work. Thanks to Troy and his team!!! I recommend them completely.

★★★★★
March 19, 2013

I took my Wifes Impreza to Troys to have it thoroughly fixed up inside and out as an xmas present to her. They did an amazing job, it really does look like it just drove off the showroom floor (its 2 years old). Work was done well, was delivered when promised, and was true to the original estimate. My Wife is very happy (and that makes ME very happy ;-). Highly recommend Troys.