Air Tactical HVAC Services in Kew Gardens

83-27B 124th Pl, Kew Gardens, NY 11415, United States

★★★★★
(73 reviews)
Specialties: HVAC contractor Air conditioning contractor Heating contractor Plumber

About

Air Tactical HVAC Services specializing in residential and commercial Heating and Cooling repairs and installation. We provide maintenance and repair services on both heating and cooling equipment, as well as new equipment installations of Air Conditioners, Furnaces, Boilers, Water Heaters, Coils, Condensers, Air Handlers and mini splits and heat pump systems. Our technicians are certified and experienced in all sorts of HVAC installation and repairs. Fast and accurate response times across Manhattan, Queens, Brooklyn and Long Island. We stand behind our workmanship and provide the best customer service experience.

Website
airtacticalhvac.com
Address
83-27B 124th Pl, Kew Gardens, NY 11415, United States
Plus Code
P54F+42 Kew Gardens, Queens, NY, USA
Time Zone
America/New_York

Business Hours

Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours

Services

Service options
On-site services Online estimates
Offerings
Repair services

Reviews

4.7
★★★★★
73 reviews

Most Mentioned

price (11) boiler (8) efficient (5) job (4) needs (4) questions (4) diagnosed (3) thank you george (2) hot water tank (2) mitsubishi (2)
5 stars
67
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★★★★★
March 26, 2025

Short version: The tech from Air Tactical HVAC Services was professional, reliable, and fairly priced. They quickly diagnosed my HVAC issue and provided excellent service. Highly recommend! Long version: I was experiencing issues with my new HVAC system in my new home—it wouldn't restart and heat after reaching the set temperature and kept tripping the breaker. This meant I had to go downstairs multiple times a day to manually reset it. One night, frustrated and looking for a solution, I searched for HVAC companies in my area and found Air Tactical HVAC Services. Let me tell you—the reviews are no exaggeration! A technician arrived the next day and systematically diagnosed the problem, ruling out each potential issue one by one. Their professionalism was outstanding, and the pricing was more than fair. Customer service was exceptional, which is rare to find these days. What stood out the most was how professional they were and how confident they made me feel about paying for a service done by true experts. I have no complaints whatsoever and wouldn’t hesitate to use them again!

★★★★★
February 15, 2025

George was exceptional. He diagnosed the problem right away and fixed everything within an hour. That’s also factoring time to get a part from the store. Price was worth it for good work. You get what you pay for and I paid for quality work from a quality professional. Thanks George!

★★★★★
February 14, 2025

George was extremely professional and clearly explained the issue with my furnace before efficiently completing the repair. He answered all my questions . Thanks for your great job and for getting it done so quickly. I would definitely recommend him to anyone needing for furnace repair. He gave us a good discount

★★★★★
February 4, 2025

We loved our experience with Air Tactical, we had to replace our AC, furnace and water heater so with such a big purchase we were delighted to have George throughly explain the pros and cons of every option. The materials he supplied were top quality and his labor was excellent. He and his partner ensured that my property was properly cleaned up after installation. George was very responsive and professional from start to finish! Highly highly recommend! Thanks George.

★★★★★
February 4, 2025

Fantastic service from start to finish from George! Diagnosed our heating issue quickly. They fixed our boiler quickly and efficiently, and what really stood out was how accommodating and professional they were throughout the process. They even followed up afterward to make sure everything was still running smoothly, which was a really nice touch. It’s rare to find such great customer care these days—highly recommend!

★★★★★
November 16, 2024

Will be recommending them to everyone. George was amazing. Extremely professional and thorough. Had them come for an AC cleaning for mold issues, and my unit is spotless now. The cleaning did not take very long. They show up on time for your appointment, which is great to not have to wait all day. Pricing is extremely reasonable. Thank you George!

★★★★★
November 12, 2024

I have a furnace that would not stay lit and for some odd reason the builder of my duplex thought it was be a great idea to put the second floor furnace up in the attic with a very small access hole into the crawl space. Even though it was a PITA to access my 2nd floor furnace, George admirably forged ahead and had my furnace up and running within minutes. He provided excellent service, is very knowledgeable of his trade, and very courteous and prompt. I would not hesitate in contacting him for future jobs and highly recommend him. Thank you George!

★★★★★
October 29, 2024

Recently had a leak with our old gas water heater, after reading their positive reviews, I called Air Tactical HVAC Services. George and his helper did a great job from start to finish! He was very professional, arrived on time, explained what needed to be done, and didn't try to upsell any unnecessary services. His communication was clear, and he was efficient and thorough. Highly recommend them for anyone in need of HVAC services. Thank you, George!

★★★★★
March 9, 2025

George was highly informative, efficient, and transparent. Strongly recommend.

★★★★★
March 9, 2025

I woke up with no heat. I called Air Tactical HVAC and spoke to George, described the issue with the boiler. He came over and knew exactly what the issue was. He also had the part to fix it and was done in about 45 minutes. I will recommend and use these guys again in the future if needed. Thanks George.

★★★★★
Verified Reviewer
February 9, 2025

Excellent service!! The specialist George arrived promptly, diagnosed the problem and resolved all the issues with great care. Will call again for any future HVAC needs.

★★★★★
February 9, 2025

George is a honest guy who provides really good service.

★★★★★
February 9, 2025

We recently got a crack in our hot water tank and had to replace the unit. Air Tactical HVAC Services was a pleasure to work with during this incident. They were quick on the response time, answered all my questions and explained everything throughout the process. I will definitely be calling them again for future services.

Verified Reviewer
January 9, 2025

They didnt pick up so I left a message. They never call me back.

★★★★★
Verified Reviewer
January 9, 2025

Came by same day to investigate some noises our steam radiators were maker. Was realistic about what can be fixed and what cant be fixed without replacing the entire system. Spent time to make sure we understood what was going on and answered all of our questions patiently, including some follow up questions on the phone. Thank you!

December 9, 2024

I paid $420 w/tax for his 40 minutes stay(including making invoice). Appointment was bet 8 am to 10 am. He text me at 9:10am said schedule move to 12 pm to 2. I had to come from nj to flushing in order to keep appointment through morning traffic. No apologies heard. My hours is worth as much as your hourly charge.

★★★★★
November 9, 2024

I recently had my steam boiler and hot water tank replaced, and I couldn t be happier . George and Nick were awesome professional, knowledgeable, and very clean. Highly recommend them for any heating needs!

★★★★★
Verified Reviewer
November 9, 2024

I recently replaced my boiler with a Mitsubishi heat pump system, and the work done by George was outstanding. He was professional, efficient, and ensured everything was installed correctly. The heat pump performs beautifully, providing consistent heating and cooling while significantly lowering my energy bills.

★★★★★
November 9, 2024

George is highly knowledgeable, efficient, and detail-oriented, he is the cure for all your plumbing services. Rest assured, George will provide quality results.

★★★★★
November 9, 2024

George came over to do annual maintenance on my boiler. He kept in touch with us to let us know when he d be arriving, and was very open and transparent about everything he d be doing, and went above and beyond in showing me different aspects of my boiler, how it worked and how to troubleshoot some things. I learned a lot about an important piece of equipment in my own home. Great experience, would highly recommend.

★★★★★
October 9, 2024

Great service and very communicative

★★★★★
October 9, 2024

Great experience! Was extremely knowledgeable, Communication was awesome! Highly recommend!

★★★★★
October 9, 2024

In hiring this company: I went from being a man who was extremely agitated about my air conditioning issues to a man who was basking in the Serene comfort of central air. I recommend air tactical to all of my friends and relations. I would hire them again and again.

★★★★★
September 9, 2024

Nick was great. It was a tough job but he worked through with a postive attitude.

★★★★★
July 9, 2024

George was prompt, courteous and professional. He checked my split AC system, and took the time to explain on how to get the most out of my cooling system. Five Stars!

★★★★★
June 9, 2024

Air Tactical HVAC did a great job installing my split type air conditioner. The service manager, George A., and his brother Nick were professional, knowledgeable and polite. George went above and beyond to fix a previous installation error, finding a better spot for the indoor unit, which has greatly improved cooling efficiency. These guys are super cool and highly recommended.

★★★★★
April 9, 2024

George and Carlos are the best HVAC team out there! They can handle the most complicated jobs, and never give up. I am so glad that I found them, and recommend them to anyone who asks for an HVAC contractor.

Verified Reviewer
April 9, 2024

Cant give zero stars so this will do. Dont understand how this company has more than 1 star based on my experience with them. Air Tactical HVAC is unprofessional, no response and royal waste of time. Had an appointment this morning between 8am and 10am. Received a reminder to confirm appointment yesterday which I did and received a reminder before my appointment this morning. No show, no call, nothing by 10am. I called around 1030am and left a voicemail which said well return your call and not waste your time to wait for someone to speak to (how ironic). It is now 945pm and Ive yet to hear from them. Why send appointment confirmations and reminders when you cannot follow through? FYI - If youre going to use an automated system, you actually need to put it to use. Time is valuable just like yours is and its clear that Air Tactical HVAC has no respect for that. Air Tactical HVAC is mismanaged and needs to learn some customers service skills. They didnt even have the courtesy to call and say we cant make it today or were running late. Youd think they were doing me a favor by stopping by to give me a quote. Air Tactical HVAC does not value my business and honestly its their loss. Good thing I set up another appointment right after and yes, the other company actually showed up and I received professional service. Will be going with them for my mini split installation!

Verified Reviewer
April 9, 2024

I have never had an experience with a company that was so unresponsive. They have been promising for literally weeks to send me an agreement after a 1 hour visit to my property to document our equipment (which cost me $350). Most days no one answers the phone at all, and no one responds to emails. When I do get someone on the phone they promise to send me the agreement and then nothing happens and the cycle starts again. I finally gave up and called another company that answered the phone immediately, and then visited my building and got me an agreement the same day. Dont waste your time with these guys.

★★★★★
April 9, 2024

George was very knowledgeable and professional. He didnt try to push us into any unnecessary work and actually advised against bandaid solutions that wouldnt have solved the issue, definitely has integrity. I would trust them to handle any issues we have in the future. And I love that theyre a family owned business!

★★★★★
April 9, 2024

George is very professional solved my problem right on the spot. I would recommend him. And, I am not his relatives. But, we may become friends.:)

★★★★★
April 9, 2024

I recently had the pleasure of working with Air Tactical for a new installation of a Mitsubishi Heat Pump system, and I couldnt be happier with the results. From start to finish, George at Air Tactical provided exceptional service and expertise, ensuring that the installation was completed on time and to my complete satisfaction. He was prompt, professional, and courteous throughout the entire process, taking the time to explain the installation process and answer any questions that I had. He was knowledgeable about Heat Pumps and worked diligently to ensure that it was installed correctly, super clean and efficiently. The end result is a heating and cooling system that works perfectly and efficiently, providing me with the comfort and reliability that I need in my home. I highly recommend Air Tactical for anyone in need of HVAC services, and I will definitely be using them again in the future. Thank you for a job well done!!

★★★★★
April 9, 2024

I cannot stress enough how incredible Air Tactical HVAC Services is. My boiler recently decided to crap out on us in the MIDDLE OF THE NIGHT during the winter (28 degrees outside for reference). After about an hour of me troubleshooting our boiler, I called Air Tactical and they were literally at my house in 30 minutes and said don t worry, I won t leave until we get your heat fixed . Not only did George (From Air Tactical) resolve the issue, but he personally reached out to me the next day to ask how everything is running. If I could give this company a million stars, I would. They are truly amazing.

★★
April 9, 2023

Expensive and did not ask if I had oil for heat in advance and that they don t service oil heating service Now I am stuck with another service bill to service oil heating system. Services

★★★★★
April 9, 2023

My husband and I cant say enough wonderful things about this company!!! Our Central Air stopped working yesterday, we have a contract with Homeserve for our AC and the soonest they would sent a tech is 5 days from now! I called Air Tactical who has 56 5 Star reviews on Yelp, and now I know why. The owner George himself answered the phone I told him we had no AC since yesterday, Although they were so so busy George himself said he would help us!! He himself with a Wonderful tech, Carlos, came to our home within 45 minutes and fixed the unit!!! He took pictures in my attic of the problems, showed them to us and did not try to sell me anything more!!! In this day and age it is very very difficult to find anyone who provides a service to be so honest,reasonable, prompt, eager to help you, friendly, clean, followed safety precautions and VERY KNOWLEDGEABLE!!!! We are elated that we came across Air Tactical HVAC, George and Carlos!!!! We are so grateful to you for coming right away and fixing the problem!!!!! We would recommend your company in a second!!!

★★★★★
April 9, 2023

This is your one stop shop for all your HVAC home heating needs. George and team are professional , honest and dependable. They are responsive and go the extra mile to ensure the job is done right. Best in the business.

★★★★★
April 9, 2023

Excellent service, very professional and timely. Reasonable price, knowledgeable and responsive. Highly recommend!

★★★★★
Verified Reviewer
April 9, 2023

Its difficult to find a good HVAC professional who can install a heat pump in New York. Im glad we were able to find Air Tactical. George and Carlos helped me install a Bosch heat pump to replace our old A/C unit and gas boiler. They did an amazing job. George takes the time to explain all the pros and cons of the heat pump as well as walked me through everything I needed to know regarding servicing and upkeep. They were very professional, cleaned up their workspace before they left, and always on time. I will be using Air Tactical going forward for all my HVAC needs.

★★★★★
April 9, 2023

Excellent work, transparency, and timely customer service. George and Carlos are highly recommended. Will continue to use them.

★★★★★
April 9, 2023

Great service! George and Carlos were communicative, efficient, knowledgeable and friendly. Id recommend them for your hvac needs!

★★★★★
April 9, 2023

George and Carlos are extremely professional and knowledgeable and fairly price their work. I initially had Air Tactical help with installing a humidifier, but the guys have been back to do a number of repairs and improvements to a system that was sloppily installed by my contractor when our house was built. If only I had known about Air Tactical when I was building this house, it would have saved us a lot of money and aggravation. The best characteristic of George and Carlos is that they are problem solvers and leave you with the confidence that your system will be up and running when they leave. It s frankly an attribute that seems to be becoming more and more rare when having work done in your house. Highly recommend these guys!

★★★★★
April 9, 2023

George & Carlos were great! The Air Tactical team was professional, communicative, and timely. They also went the extra mile to triple check that my furnace was operating safely and smoothly before they left. I had not had a furnace tune-up in a long time, and they quickly identified what needed to be fixed so that the furnace could work well in preparation for the winter. They also went to great lengths to find a replacement for my gas valve, which had been an older model that was difficult to track down. Overall, an amazing team!

★★★★★
April 9, 2023

The technician is very knowledgeable, professional, explained in user friendly terms what needs to be done and additional work required going forward in a cost effective manner. Air Tactical Hvac is a keeper.

★★★★★
April 9, 2023

George was excellent! He is highly competent and a smart diagnostician. This is the second time I have used Air Tactical and the second time I have dealt with George. I highly recommend them. Positive

★★★★★
April 9, 2023

Great job! George and the company provided everything we wished for- came on the same day, identified the problem and fixed ASAP. Very professional with great time management service. Appreciate it and highly recommend!

★★★★★
April 9, 2023

So easy to use. Found the custom part we needed and repaired it quickly. Highly recommended!

★★★★★
Verified Reviewer
April 9, 2023

My mothers AC was not working and she lives 200 miles away from me, I ve called multiple places and it seemed like they were not interested to take the job or were not available. My mother does not know English so I continued to call other companies hoping they can cooperate with me over the phone. After a couple of calls, George from Air Tactical helped me out. He was understanding and very patient when it came to communicating with her, AND was able to tell me what was wrong with the AC. He fixed the problem - Incredible customer service. Very well spoken and Air tactical will be my go to from now on. Thank you again, George!

★★★★★
April 9, 2022

EXCELLENT job and customer service. They came the next day as requested to repair central AC not working well during a heat wave. The technician (George) arrived on time, was very professional and knowledgeable re: his expertise. He quickly diagnosed the problem and repaired it without having to return. The cost was reasonable and I highly recommend Air Tactical HVAC Services.

★★★★★
April 9, 2022

Very professional, He did a great job. Systems both work exceptionally welll. I haven t had any issues. Thank you very much George.

★★★★★
Verified Reviewer
April 9, 2022

George was very professional and informative. He fixed the issue super quick - his trained eye spotted the issue the moment he walked in to the boiler. He also answered a ton of questions we had and was very informative and helped us understand the heating system and what all the parts did. Highly recommended.

★★★★★
April 9, 2022

My home is now nice and warm thanks to George and Carlos. When my furnace was making a troubling noise , I called Air Tactical Hvac at about 1 PM. George gave me an appointment for that afternoon between 3 an 5. They arrived promptly and asked me to describe what was happening as George opened the furnace door. Before I finished, he had found the problem: the fan & motor. George said he would do his very best to get the part on Saturday since I now had no heat. Early Saturday morning George called to say he was picking up the parts and would be over soon. Just about 24 hours after he arrived to diagnose the problem, it was fixed. George & Carlos stayed for about a half an hour to make sure everything was working fine. George even called Monday the ask if all was OK. I would heartily recommend their service to anyone.

★★★★★
April 9, 2022

Replaced our central ac/heating system. The hvac was old. Price was fair and excellent work

April 9, 2021

The website says get a free quote, yet when you speak to them on the phone, they want to change you $75.00 to have someone come to the house get you a quote. That is not a FREE quote. False advertising!

★★★★★
April 9, 2021

Price was affordable, quality service comes at a good rate. Gave me an update throughout the install&repair. Very nice guy. Positive

★★★★★
April 9, 2020

Contacted AirTactical HVAC Services to repair a cracked hot water tank at my property. George the foreman handled everything for me (acquired the new tank + delivered it to the site). Him and his assistant Nick did a great and very professional job! He triple checked for leaks and made sure everything was running 100% before leaving. This was all done on extremely short notice, and I was very pleased! Highly recommend!!

★★★★★
April 9, 2020

I simply cant say enough positive things about George and the team at Air Tactical HVAC. Honest, hardworking, extremely nice and they will go out of their way to make sure the job is done right! I came home after two weeks away in January to my boiler not working and no heat (during freezing temps). I called Air Tactical HVAC based on their positive Yelp reviews. George arrived within an hour (despite the late hour) and discovered that my aging boiler was cracked and needed to be replaced. He explained the issue in great detail and showed me that it was leaking. He gave me a fair price for replacement (I researched and his quote was in line with with average price for NYC) and he was able to track down a new boiler and install it within a couple days. Despite several challenges due to my aging house (faulty wiring, complex plumbing, etc.), George and Angelo were patient and persistent. They had to build the boiler from scratch and rewire the thermostat, but did not charge me any additional labor costs despite it taking two full days. I will ABSOLUTELY use Air Tactical HVAC for all my future HVAC needs. In fact, I have already hired them to vacuum out my dryer vent, which was extremely clogged and they repaired my dryer vent cover free of charge. Cannot recommend these guys enough - their amazing!

★★★★★
April 9, 2020

My husband contacted them during a really crucial time for us. Two newborn twins and a lot of heat! When the guys showed up they were very nice and wore shoe protectors. They fixed our Air condition system the same day and even changed our filters for free. The technician mike was kind enough to show us exactly how to operate our thermostat which was very complicated to begin with. I would highly recommend to my friends and family .

★★★★★
April 9, 2020

I cant say enough good things about this company and George. My elderly dad called me in the morning to say his boiler was broken and he needs it fixed asap. I live in another state and searched on line to find someone to come out. Lucky for me that I found George. I explained the situation to George and he assured me that someone would be out in a few hours to take a look. True to his word he came out within a few hours and fixed it. He explained everything to my dad so that he was able to understand what was broken and what he would do to fix it. He also called me to let me know what was going on. Everything was very clearly explained that even I was able to understand what was going on and what he fixed. He is very knowledgeable about his craft and takes pride in his work. I would recommend him to anyone. My dad called me again this morning and could not say enough nice things about him.