TowNater Towing LLC in Lafayette

5770 Norman Dr, Lafayette, NY 13084, United States

★★★★★
(53 reviews)
Specialties: Towing service

About

TowNater Towing LLC is a family owned and operated business servicing LaFayette, Tully and surrounding areas. We offer 24 hour road service for Light & Medium Duty towing, winch-outs, lockouts, jumpstarts , etc. We will work with most Auto Clubs and Insurance Companies. We will be happy to work with you!.

Website
townatertowing.com
Address
5770 Norman Dr, Lafayette, NY 13084, United States
Plus Code
WVHH+PX Lafayette, New York, USA
Time Zone
America/New_York

Business Hours

Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours

Services

Service options
On-site services Language assistance
Accessibility
Wheelchair-accessible car park Wheelchair-accessible seating Wheelchair-accessible toilet

Reviews

4.9
★★★★★
53 reviews

Most Mentioned

vehicle (3) house (2) battery (2) phone call (2)
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★★★★★
February 15, 2025

I called AAA for roadside service to charge my vehicle. TowNater was at my home within 20 minutes to charge battery. Nate was very friendly, helpful and knowledgeable in getting my 2024 Jeep charged and running. AAA is lucky to have him as one of their roadside service providers. Thanks Nate for you support.

★★★★★
January 20, 2025

The tow truck operator that just helped me around 6pm on Jan 20th in Marietta was awesome! Super friendly, helpful and professional!

★★★★★
December 10, 2024

I pulled up to my daughter’s house and saw her SUV hanging off the hillside of her driveway about to roll down the hill, I said, Oh Sh#t OMG. Then Nate pulls and hooks up to it pulls it out like it was nothing, never complained about it one bit. I said to myself, What a great kid, he was so kind throughout the whole thing. Nate I can’t thank you and your dad enough for helping my daughter out of this horrible situation she was in. Merry Christmas to you and your family

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★★★★★
November 30, 2024

The service, by Nate, was fast and professional. I thought my truck would need to be towed but Nate thought it was my battery so he first tried charging it. It worked and I was back on the road quickly. My credit card was accidentally charged twice; they took care of this quickly and with no hassle. Despite the unfortunate circumstances, it all went as well as possible. I highly recommend TowNater.

★★★★★
October 25, 2024

Nate was great and extremely responsive. I called him at 8 he was to my house at 8:45 and the job was done by 10 am. That includes hooking up the car and getting it to the garage. Everything about him is professional his way, his responsiveness and the way he works. Hopefully I don’t need a tow in the future but if I do, I know who I will call.

★★★★★
September 28, 2024

I have used Townater on many occasions on my own and through AAA and each time they go above and beyond …. I even try to request them through AAA . On every occasion they have been so accommodating… one tow was 100 plus miles and they did the job perfectly. I def recommend them 💯!

★★★★★
September 13, 2024

As a business owner. I cannot say enough about these guys. They're lightning fast. Response time is none other. Their professionalism is second to none. Your vehicle is in the best hands with this crew. There is nobody else I would call. To the whole Townator team..... Five stars is not enough. Well done.

★★★★★
November 10, 2023

1000% recommend, 5/5 stars. I was pulled over on the highway waiting for Triple A, as well as another vehicle right behind me. I had been waiting for Triple A to dispatch someone when these guys pulled up to tow the car behind me. I explained my situation and they were more than helpful and immediately called for another vehicle to come get my car and myself. The owner Nathan was very personable and helpful and drove an hour from Syracuse to my home dealership in Binghamton. They truly made a stressful situation go as smooth as possible. Thank god for nice people like Nathan and everyone else at TowNater towing!

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★★★★★
January 19, 2025

Under 10 minutes from the phone call to being out of a bad situation

★★★★★
June 19, 2024

Thoroughly professional. Super nice. Called me to update me on their location before they showed up. 100% recommended.

★★★★★
June 19, 2024

Arrived super quick and kept me updated the entire time! Driver was very friendly and helpful. Would definitely recommend!

★★★★★
March 19, 2024

If you ever need a tow these guys are the people you want to get a hold of. Dont waste your time calling anyone else. Seriously they went above and beyond. They hauled my pick up and a 30 ft pontoon boat. They treated us like a vlose friend you can count on. You can have 100% trust in them when you need it most. Dont hesitate give these guys a call!

★★★★★
March 19, 2024

This is our second time being towed by townator. The first time was a AAA call. They made it to me in half the time the receptionist from AAA said it would be. The second time was last night and today when my husband hit a deer while riding his motorcycle. When I called them the next day. They were very caring and asked how he was doing and wishing him well. 5 star both times. Thank you

★★★★★
March 19, 2024

Nate went above and beyond when my motorcycle ran out of gas. Thanks again!

★★★★★
March 19, 2024

Nate and Eric were awesome! Highly recommend TowNater Towing! Thank you guys!

★★★★★
March 19, 2024

Great experience he was very patient in a bad situation I appreciate everything that was done highly recommend these guys

★★★★★
March 19, 2024

Very timely service. Was told it would be 50 minutes but the driver was there in 20 minutes. Very friendly driver named Eric. After waiting almost 9 hours for Value Auto towing it was a blessing to be connected with such a professional company and driver as TowNater Towing and Eric

★★★★★
March 19, 2024

Great company, and I highly recommend them....

★★★★★
March 19, 2023

Great service.

★★★★★
Verified Reviewer
March 19, 2023

Prompt, courteous service!

★★★★★
Verified Reviewer
March 19, 2023

Awesome service!!! Nathan is a real peach!!!

★★★★★
Verified Reviewer
March 19, 2023

We requested as tow through Toyota and they came much earlier (which is a good thing) and got it started. They then sent a flatbed to take it to the dealership very quickly. Professional and courteous, a true pleasure to work with in an otherwise unpleasant situation. Great job!

★★★★★
Verified Reviewer
March 19, 2023

Went above and beyond helping me get my car to repair shop, then got me an Uber to get to a car rental place so I could get back home 2 hours away.

★★★★★
March 19, 2022

Great service, went the extra mile for my husband when he was in an accident, would definitely use them again!

★★★★★
March 19, 2022

Fantastic service. Great rates! 5 star service.

★★★★★
Verified Reviewer
March 19, 2022

I had called 2 other places first and got the runaround, Tow Nater arrived 20 minutes after I called. Great service. Fast response. Very reasonable rates.

★★★★★
Verified Reviewer
March 19, 2022

These guys were great. My 19 yr old sons beater of a truck wouldnt start, with him stuck at a gas station. They came right out and got him dropped off in short order. Quick, friendly, and got the job done

★★★★★
Verified Reviewer
March 19, 2021

Good back up people. Father and son teamwork at its best.

★★★★★
Verified Reviewer
March 19, 2021

Hands down the best towing company I have ever dealt with. They came out to tow my vehicle 98 miles using my AAA account. The gentlemen that I met were two of the nicest guys I have ever dealt with in the towing world. If I lived in their area- I would call them for any towing need. A+ reccomended. Thanks again guys for getting my vehicle back to my house safely.

★★★★★
March 19, 2021

Actually met Nate after calling AAA. He came quickly and his platform truck worked beautifully. Excellent and friendly customer service - just a great, hardworking guy altogether! Highly recommend these guys!

★★★★★
Verified Reviewer
March 19, 2021

Dealt with Jeffrey to tow my Mercedes via AAA. Friendly, professional and most importantly, he took good care of my car!

★★★★
Verified Reviewer
March 19, 2021

Josh came and towed me to jacksonville in a timely and professional manner. Thanks TowNater.

★★★★★
Verified Reviewer
March 19, 2021

Great service for a lockout. Friendly over the phone and willing to head right over and help me out. Other places were very short with me and lacked the customer service. Call these guys first if you have the option!

★★★★★
March 19, 2021

Nate and Jeff were awesome. Not only did they arrive to help me off of the interstate quickly, they prioritized my safety. I got a quote quickly and Nate laid out some options so I could make the best choice. Never a good day when you break down, but they at least made it go smoothly!

★★★★★
March 19, 2021

The guy came very quickly when my car broke down and I was going to ask him to tow to my place so I could work on it. He was familiar with my cars make and model and recommended towing it to the dealer instead because there was a recall on it. Its a good thing I took his advice, because there was a recall and a substantial amount of repairs needed to be done. He saved me a lot of time, effort, and money.

★★★★★
March 19, 2021

Great guy! Very friendly and receptive to my situation. He was easy to work with and talk to and much more professional and receptive than the others. Obvious that he cares and will go above and beyond and not just take advantage of customers who need help fast. Don t hesitate to give him a call!

★★★★★
March 19, 2020

This company was fantastic! Rescued me off the side of the highway late at night, and they were there within minutes. Rates were extremely reasonable. Definitely recommend them to anyone.

★★★★
Verified Reviewer
March 19, 2020

Machine

★★★★★
March 19, 2020

It was a dark and stormy afternoon, but it felt like night had already arrived, and my little car was overheating, would absolutely not make it home, (1&.5 hours drive). I called and AAA got me in touch w/TowNater, and he kept me posted on when he would arrive, w/ several texts, and got there right on time! He handled my hard- to -tow Porsche with kid gloves and delivered it to the repair shop 96 miles away, on the flatbed. 5stars Nick Loan

★★★★★
Verified Reviewer
March 19, 2020

Awesome quick efficient safe they traveled 50 miles to help out. Thank u life savor

★★★★★
March 19, 2020

Used through AAA. I had a small moving truck stuck in the mud in my yard. While trying to get it out it slid and was right next to a vent pipe sticking up out of the ground. They came quickly and were able to quickly, pleasantly, and safely get the truck out without hitting the vent pipe. I thought they were excellent!

★★★★★
March 19, 2020

They contacted me quickly, they knew just what I needed pulled me out quickly. Excellent service. 6 stars!

★★★★★
March 19, 2020

Amazing and super friendly service! Would 100000000% recommend time and time again. Thank you!

★★★★★
March 19, 2020

Great Service! This man came out on a dark, pouring-rain evening in the cold and was helpful beyond all expectations. He was professional, kind, and punctual. So good !

★★★★★
March 19, 2019

Excellent service