AutoZone Auto Parts in Latham

Very helpful

Helpful as always.

I dont know why the AutoZone employees are trying to trick people? Any time I go there to buy something, they are super trying to trick me. For the second time the employee tried to sell for me a different brand of battery. I rate again 0/10.

Friendly, helpful staff. I needed a part to get back to Canada and the helped me find the right one.

Everybody at this Autozone Its so friendly. They go out of their way to help you. They even do things theyre not even supposed to do as far as thats not their job. But they will go a step above to help a customer. Ive been going here for a while. I buy all the things for my car and here. I wouldnt go elsewhere because they are knowledgeable. Theyre friendly and they go above and beyond further customers. Great job autozone oh, and its the one in Im talking about this 1 in Watervliet n.y

Helped me out with a few things for my car. Super friendly and fast service! Highly recommend you check these guys out! Kevin is the best!!

Another headlight

Great place to do business with! Needed windshield wipers. The representative at the store made a reasonable recommendation based on my need and installed them on the spot. The buying/installation process was quick and easy! I will continue to be a returning customer.

Your team member Austin is an example of SUPERB customer service, he assisted with the part and installation consultation I needed to make sure I had lights on for an upcoming night trip. He is a great asset to your company !!

Very helpful

Excellent service, they give you truthful, real information and offer the best products. Congratulations AutoZone Auto Parts,

And yet again, always have what I need when I need it

Excellent customer service

Thanks guys for your help

Nice people

Thank you kevin

Dont know what theyre doing.

Clean Parking lot, friendly staff. I would have given 5 stars . But.. The employee helping me looked up the headlight i needed for the make and model of my vehicle and pulled it from the shelf for me. After looking at it, i said im pretty Sure thats not the right light. Yet he continued to insist it was. So i bought it, went outside to change the bulb and BAM! Bobs your uncle.. it was indeed the wrong bulb. Which then turned intothe need to walk back in and return it for the correct item.

Good place for parts

The staff here are super friendly and extremely helpful. I have been here a few times and it has been a great experience every time

Exceptional service!

Absolutely the most helpful guys!! Life savers

Best autoparts store in the 518, told me the right part for me car, ensured me that it would work and guess what . It sure did. Christoper and the other guy were extremely helpful, unbelievably respectful and also extremely caring. I assure and definitely will tell everyone from now on to go and get their autoparts from them, YOU WILL NOT REGRET IT!!!

I drove to this location last month because a different Auto Zone didnt have one of the windshield wiper sizes I needed for my car. This was a somewhat different experience from the previous store. I was impressed with the inventory, the staff persons knowledge re: the wiper brands Id considered, and the spontaneous offer to install both wipers on-site. He didnt try to up-sell me, or push other auto products. The store is clean and well-organized, I was greeted courteously, and it was a completely satisfactory experience. Ill definitely return to this location for my car supplies. Update 2022: Went in looking for a back support for my drivers seat after a nasty fall & injury. The employee that helped me realized that I couldnt bend over far enough to grab & check out the different models, so stayed & assisted me. Another good experience! Update 1 year later same great service re: assistance with product selection, and a full on-site install. A shout-out to Junior for his courtesy, patience, and his persistence with a resistant rear wiper.

Fast easy parts

Needed a quick fix when the piece to screw in my license plate broke. I called to make sure they had what I needed. Darrell was so helpful and even helped me attach it to my car right then.

Got the help & headlight bulbs I needed. 100% satisfied.

Outstanding customer service, friendly helpful and prompt.

2023 Update: still good. Rob especially is super helpful. Having an expert on your side is really nice. Great selection, helpful staff.

Excellent Service and very knowledgeable manager who I reviewed before and now team member Sara at this location. Again and again I am so pleased with the management of this franchise ownership who take the time to hire and train the right people.

Staff was extremely helpful.

Clean, well stocked.

I wont come back to this location again. That I promise, needed help on one simple and quick thing and got treated as a bother and had to wait at least +20 minutes for help on the one thing.. Insult to injury the person that helped me had no idea what they were doing let alone how to do what I needed help with (checking my battery).. Got treated better at the location in Watervliet which is where Ill be taking my business from now on if I need anything.

They are helpful. Had to order a part and it came in within the time frame they stated.

Good service

Excellent customer service

Always very helpful and very good when answering questions about products

Great location, plenty of parking. Staff was very knowledgeable. Alan went above and beyond to help me figure out a solution to my automotive issue. Im back on the road as a result of purchasing the correct parts needed. Thank you Alan!

Excellent customer service! I stopped in for a quick return, was greeted and helped promptly. The gentleman behind the counter was very knowledgeable and helpful. Keep up the good work!

Great service

My car hood would not open nor close. No full service gas stations/garages open. Tyler went above & beyond to help with my car yesterday. Great place. Many thanks.

Found everything easy and service was awesome

The employees were helpful and polite and ensured I had the correct part for my car. They even installed it free of charge. Another store was unable to verify that I was buying the correct part and consequently I ended up with the wrong item and wasted my time and went longer without the part I needed.

I was here getting Windshield Wipers for my car and the guy who helped me and put them for me was a BIG HELP!! I GREATLY APPRECIATE IT!!

The sales person there was very helpful and even had one of the employees install my battery that I purchased and it was not as simple as changing a light bulb but the Autozone employee was patience and intelligent and the courtesy in which that it was done. Priceless.

Just got some help from Ben about some wiper blades. Dude is juggling like 3 people at once and still rushed to help me. I was blown away by his care and attitude. Hope this place treats him well. He really knows his stuff.

Great help

Other than online its the cheapest place to buy parts

Thank you for assistance and great customer care

The people working there are not happy to help me out. I tried looking for a cap that would fit my oil cartridge and when I asked one of the employees they told me it was in aisle 1. I kept looking for it and had no hope finding it. I asked the same employee and he said it should be there and never helped me on finding it. I won t be returning again and will instead spend my money at advanced auto.

Good people and will to help try and track down parts they didnt have

Very friendly and helpful staff

G always goes the extra mile to make sure I get the correct parts.

Good service good selection.

Very courteous

They seem too always help me out of a jam ..they have my loyalty

Always willing to help.

I like this location, they really helped me when I needed it!!!

Simply... service.

Expensive

Fanstic customer service please ask for omar he will take good care of u . Great customer service friendly nice. Aplus

The only place in the area that rented the tool I need. But the tool was broken. It was partly my fault for not double checking in the store--make sure you check the obvious stuff. So 4 stars because its a free rental anyway and the problem can be rectified. Cost me about 1 hour extra in the end. Im happy they offer the tool.

So helpful people are working there. Thank you

Up to date stock. Always find what I need here. Great sales easy to find. Convenient and the staff is more then helpful. I approve.

Great customer service, always ready to help

The people are friendly and helpful

Large selection of parts, the stuff is trying their best to help customers. Thanks Matt excellent customer service .

This was only one place where I could get batteries for my car remote. Thank you!

I always prefer going to Autozone because no matter what location I go to or whomever I bring to autozone due to issues THEY alwaysssss are willing to help. Even if means getting down to the concrete and fixing tires. Awesome service and company!

Quick in and gone

Friendly staff and knows what theyre talkin about

Very helpful

Great people at all stores i have been too

Somebody actually helped me find what I was looking for which is a huge deal for a car parts store.

I went with a friend

Friendly and helpful staff

Great customer service everytime i go there.

Friendly to the point service. Recommended!

Very friendly & helpful.

Helpful staff

Great place to shop & great place to work

These guys rock!

Clean autozone, service as expected, had what I needed. Thanks

Fair prices. Good selection.

This place is ok. Avoid Matt at all costs hes an idiot. Josh, Lee and Andy are always helpful. Sadly Josh has left but also so has Matt most who work there now are very helpful

Took us all over.

I wa having problems with the rear directionals on my Toyota 4Runner and was told by Northway Toyota that it was definitely a problem with wire corrosion and that after they tried to clean the contacts up it was no use and I would have to buy 2 brand new light units at $360 plus labor. Lets to the math and see that as a DIYselfer the $800 they wanted for 2 turn signals was not acceptable so this Friday I stopped in the Auto Zone in Latham where Shawn helped me find some electrical contact cleaner and bulb grease I was able to get one side working, Saturday I removed the other unit from the car and drove it down to Auto Zone again and this time Scott was there to help me brainstorm and troubleshoot. Shawn was there again and the help from the both of them was amazing. They dug out wire brushes and screw drivers and helped me find hidden places that needed to be cleaned and they pitched in too. Ultimately it was to no avail and I have to order a new unit but I saved a ton with their aid. Thanks Guys!

Great place, knowledgeable staff.

Helpful staff

Went way out of their way to help me figure out what was wrong with my suv!! Definitely recommend this store!!

Helpful but painfully slow

Great service people

Every time I have gone here, all the employees are friendly and helpful and never make me feel bad for having questions. I highly recommend this store!

I purchased a headlight bulb and because my husband is away on a military deployment, i quired with Jim, the person on duty if he could be kind enough to install it for me, as I did not know how, nor did I probably have any tools for it. His response was we dont do that, taking absolutely no concern that I would have to drive home with inadequate headlights, and with blatant disregard for me as a customer in need of assistance. I will no longer patronize that Latham NY location due to this unsatisfactory experience.

Always helpful with every always friendly employees

Very knowledgeable staff

Lame service

Nice staff

Excellent service

Couldnt cut the mustard tonight

Competition is much better and store layout at this one is horrid

Wonderful customer service

Lots of help here

Good selection

The guys are always very friendly and knowledgeable. Which is getting rarer and rarer at auto part stores. The store is also very well maintained and stocked.

Store is pretty good. Better prices online if you know what you need. Otherwise, staff is pretty helpful.

Much better service and services than Advance Auto Parts. Professional, helpful and courteous staff. Why go anywhere else for Auto needs.

They just get it right

Very friendly staff

I Kool iiikklp

Nice store helpful peeps

Great AutoZone, place was very clean, staff was very friendly and helpful definitely recommend you use the store.

Very helpful staff at this location. Had a problem with my vehicle. The worker came outside and looked at my vehicle. Gave me some options to fix my problem.

Grear experience.. The staff was sooo helpful. Went above and beyond to assist.. Prices were ok too..

Im am from Vermont my windshield wipers stopped working properly I stopped at Autozone in Latham N.Y. the 2 gentlemen inside helped me out it was cold weather and the guy still came out and helped every step of the way it was OCT 25, 2016 I was very pleased with the help they offered very friendly and showed perfect work ethics Autozone couldnt have hired better people THANK YOU so much ANDREW and DAN of Latham N.Y. Autozone you should be up for a raise and or promotion someday and again THANK YOU FOR EXCELLENT SERVICE

The two geniuses working the last time I went in were screwing around on the ladder in the back while getting my part off of the shelf. Of course, I received the wrong part as a result. When I brought the part in an hour later to return it, the woman who appeared to be in charge told me she could not accept it because it appeared to have been on the car. This half-wit couldnt understand the fact that the part could not have been put on my car because it was not for my car! The two stooges were unapologetic and rude about the ordeal. I returned the part with no hassle at a different AutoZone location. Avoid this store.